Management: Motivation, Conflict Resolution & Leadership - LDT3103

This report analyzes management practices, focusing on employee motivation, conflict resolution, and leadership approaches within an organization, specifically Stuart and Allen Associates. It discusses tools and techniques for motivating employees and teams, referencing McClelland’s theory of needs and Herzberg’s motivation theory. Strategies for overcoming team conflicts, such as effective communication and team development practices, are examined. Furthermore, the report suggests a supportive leadership approach to address issues of low job retention rates and lack of communication. The analysis provides actionable insights for improving organizational performance and employee engagement.

Management: Putting Theory into Practice
(LDT3103)

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
What tools and techniques shall the organisation put in place to motivate its employees and
teams. Suggest at least two theories of motivation and explain how they can apply to the
client’s organisation’s circumstances.....................................................................................1
As discussed in the component one project, conflict in teams was one of the client’s
organisation’s issues. What strategies shall the client use to overcome conflicts in teams?..2
Suggest a suitable leadership approach to overcome the issues of lower job retention rates and
lack of communication?.........................................................................................................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
Management is described as guiding and controlling a team of individuals or firm for
reaching an objective. Moreover, it often states as the manipulation as well as deployment of
human resources, monetary resources, technical resources and natural resources. Additionally,
there are distinct activities and task which required to be undertaken through entity for
performing the performance of business. This is vital that firm is encouraging their staff to
motivate their workers for performing the task appropriately (Barlow, 2020). In addition to this,
it is also crucial that entity is to develop effectual strategies with low job retentions. The
company undertaken for this report is Stuart and Allen Associates, which performs their
operations into financial service sector and facilitates effectual services to their customers. The
topics which are going to be discussed in this report are techniques and tools applied for
motivating staff along with motivational theories. Moreover, various strategies utilised for
overcoming from conflicts in team is also explained. Apart from this, suggestion related to
appropriate leadership approach to overcome from low job retention rates and lack of
communication issues are also provided in this report.
MAIN BODY
What tools and techniques shall the organisation put in place to motivate its employees and
teams. Suggest at least two theories of motivation and explain how they can apply to the
client’s organisation’s circumstances.
This is vital for company to undertake appropriate as well as effective tools for
encouraging their staff and team members in order to maximise whole business functioning.
Additionally, motivation is considered as the procedures which would drives towards inspiring
others to enhance its potential to effectively attain expected objectives (Bravington and King,
2019). The different motivation theories are described underneath which might be used by Stuart
and Allen Associates company to encourage theory workers and group members:
McClelland’s theory of needs:
This motivation theory incorporates three motivating drivers which might be undertaken
through firm for encouraging their staff efficiently. Moreover, this has been analysed that
motivating drivers are not much depended upon age or gender it would aids to inspire various
workers of Stuart and Allen Associates company. This has been evaluated that leading drives
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based on individuals life experience as well as there are various motivators that are discussed
below:
 Achievements: It may be explained as requirements to attain and demonstrate its own
skills. This have been determined that person who have stronger requirements of
attainment would directly enhances its level of performance.
 Affiliation: It is described as the requirements of love and belongingness & social
acceptance. Additionally, this is vital that person have affiliation that highly encouraged
and also through being liked and accepted through others.
 Power: Respective motivation factors required the needs of controlling its own task in
addition with the work of others.
Herzberg’s motivation theory:
This is also know to be the two factors theory in which there are two aspects that entity may
adjust for influencing the motivational level at work areas (D’Adderio, Glaser and Pollock,
2019). So, the two factors determined through Herzberg are:
 Motivating factors: The motivating factors presence inspires staff to perform harder.
Addition some of the motivating factors such as recognition, growth, responsibility and
others.
 Hygiene factors: Respective factor if not resented would de-motivates staff from
performing its best at workplace. Additionally, these factors are also known to be
surrounding factors which render behaviour of workers (Motivational theories, 2021).
Therefore, this have been determined that there are several tools and techniques that might be
undertake by Stuart and Allen Associates company in order to encourage other for performing
activities effectively. Also, by respective motivational theory techniques, they would become
competent to inspire other staff members and accomplish the desirable objectives.
As discussed in the component one project, conflict in teams was one of the client’s
organisation’s issues. What strategies shall the client use to overcome conflicts in teams?
Conflicts within team are undertaken to be the vital problems which would drives towards
having adverse affects upon firm and their business activities. Moreover, this is crucial that entity
is considering appropriate as well as efficient strategies for dealing with disputes into team and
inspires staff performance (Greenwell Danzey-Bussell and Shonk, 2019). Additionally, this has
been determined that through minimising work areas problem of disputes Stuart and Allen
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Associates company would become competent to maximise their whole level of performance and
accomplish expected objectives. In addition to this, several strategies which might be undertaken
through entity for overcoming from disputes into team is described below:
 Effective communication: This have been evaluated that effective communication is
required for communicating messages as well as ideas to other individuals effectively and
appropriately. Additionally, this is crucial for firm to efficiently communicate the norms
and regulations so that staffs are performing based upon that this would drives towards
essentially solve disputes with team. Also, appropriate and efficient communication in
group would aids to ascertain the problems that is impacting individuals and undertaking
most effective solution for overcoming with problems.
 Develop health culture: This is crucial for firm to build as well as develop a healthy
culture which would aids to maximise whole business performance level. Moreover, this
has been evaluated that healthy and friendly culture is much essential for inspiring and
influencing other for performing needed business activities set in efficient and
appropriate way. By it staff would become competent for focusing upon its task and able
to perform business operations effectively.
 Team development practices: Team development activities are required for resolving the
problems of disputes from group. Moreover, this is crucial that Stuart and Allen
Associates Company which perform distinct team building practices. As it would helps
them in developing stronger as well as better relation with group members. By it,
respective firm would become competent for overcoming with conflicts problems in
business and perform needed set of activities in efficient and efficacious way.
Therefore, all the above discussed strategies are also essential for Stuart and Allen Associates
Company as this helps them in overcoming from the conflicts among team member (Scavarda,
2019). Additionally, it is also essential in motivating their staff to work effectively and
efficiently as well as attain organisation objectives.
Suggest a suitable leadership approach to overcome the issues of lower job retention rates and
lack of communication?
Leadership may be stated as business activities which would aids to influence as well as
motivates other individuals for performing the needed set of business activities effectively
(Levine, 2021). Additionally, this is vital that appropriate leadership approach is used for
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successful overcome from the low job retention rates and lack of communication problems. In
addition to this, this has been determined that, there are various leadership approaches such as
democratic, autocratic and others which would be helpful for resolving business issues and
maximise their performance. So, this has been evaluated that Stuart and Allen Associates
company can undertake supportive leadership approach. As it is known to be one of the effective
approach which would be useful for dealing with organisation problems associated with low job
retention and lack of communication. Furthermore, respective leadership approach incorporates
training, emotions and time period which is required for performing business practices efficiently
(Koellen, 2021). Also, with assistance of supportive leadership approach, respective firm leaders
gain knowledge about how to support their staff in conducting business activities. So, it would
also assists in developing stronger relations of leaders with their workers as it would drives them
towards overcoming from the job retention issues. Also, this has been analysed that leaders are
participating with their staff while conducting business activities so it would assists to
communicate appropriately. It is helpful to obtain trust of staff and improve communication
practices efficiently (Steele, 2019).
CONCLUSION
As per the above report, it has been concluded that business requires for managing various
activities for attaining specified goals. Moreover, some motivational theories are applied such as
McClelland’s theory of needs; hierarchy needs and so on are helpful to motivate their staff
effectively. Additionally, rewards and recognition is vital factor which would essentially inspire
other for performing activities effectually. In addition to this, supportive leadership approach,
firm leaders gain knowledge about how to support their staff in conducting business activities.
So, it would also assists in developing stronger relations of leaders with their workers as it would
drives them towards overcoming from the job retention issues.
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REFERENCES
Books & Journals
Barlow, C., Johnson, K., Walklate, S. and Humphreys, L., 2020. Putting coercive control into
practice: Problems and possibilities. The British Journal of Criminology, 60(1), pp.160-
179.
Bravington, A. and King, N., 2019. Putting graphic elicitation into practice: Tools and typologies
for the use of participant-led diagrams in qualitative research interviews. Qualitative
Research, 19(5), pp.506-523.
D’Adderio, L., Glaser, V. and Pollock, N., 2019. Performing theories, transforming
organizations: A reply to Marti and Gond. Academy of Management Review, 44(3),
pp.676-679.
Greenwell, T.C., Danzey-Bussell, L.A. and Shonk, D.J., 2019. Managing sport events. Human
Kinetics.
Koellen, T., 2021. Diversity management: A critical review and agenda for the future. Journal of
Management Inquiry, 30(3), pp.259-272.
Levine, D.S., 2021. Putting Theory into Practice at BridgeBio. Journal of Commercial
Biotechnology, 26(2).
Scavarda, A., Daú, G.L., Scavarda, L.F. and Korzenowski, A.L., 2019. A proposed healthcare
supply chain management framework in the emerging economies with the sustainable
lenses: The theory, the practice, and the policy. Resources, Conservation and
Recycling, 141, pp.418-430.
Steele, G.E., 2019. Putting Theory into Practice: Virginia Gordon at Ohio State. NACADA
Journal, 39(2), pp.19-29.
Online
Motivational theories. 2021. [Online]. Available
through:<https://www.breathehr.com/en-gb/blog/topic/employee-engagement/what-are-
motivation-theories#:~:text=Motivation%20theory%20is%20the%20study,productive
%20employee%20is%20more%20profitable>
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