Analysis of Leadership and Organizational Crisis: ANZ Bank Case Study

This report analyzes the organizational crisis at the Australia and New Zealand Banking Group (ANZ Bank). It identifies the root causes of the crisis, including weak credentials and application vulnerabilities leading to data security breaches. The report explores the consequences of these breaches, such as compromising customer and employee data. It discusses the advantages of transformational leadership in crisis management, including promoting creativity and fostering organizational change, while also acknowledging its dependence on cultural context. The report provides recommendations for overcoming the disadvantages of transformational leadership, emphasizing proactive measures and transparent communication. It concludes with a bibliography of relevant sources, providing a comprehensive overview of the issues and potential solutions.

Organizational
Issue and
LeadershipNAME OF THE STUDENT
NAME OF THE UNIVERSITY
AUTHOR NOTE

Cause of Organizational
Crisis in Australia and
New Zealand Banking
Group
Security Breach
 Weak credentials
 Application Vulnerabilities
 Malware

Consequences of Data
Security Breach
 Compromising of the data of the
customers
 Put the data of the employee at
risk

Advantages of
Transformational
Leadership in solving
crisis
 Promote creativity
 Maintains satisfaction of the
individuals
 Foster the organizational change

Disadvantages of
transformational
leadership in solving
crisis
 Depends on cultural context of
the leadership situation
 Pressure on the followers

Recommendations for
overcoming
disadvantages
 Be proactive
 Expect the conflict
 Telling the truth with compassion

Bibliography
 Fakhri, Bt, Nurul Fahimah, and Jamaludin Ibrahim. "Information security aligned to
enterprise management." Middle East Journal of Business 10.1 (2015): 62-66.
 Mohammad, Awwab, Sanna Mehraj Kak, and M. Afshar Alam. "Cloud Computing:
Issues and Security Challenges." International Journal of Advanced Research in
Computer Science 8.2 (2017).
 Nguyen, Thi Thu, et al. "Effect of transformational-leadership style and
management control system on managerial performance." Journal of Business
Research 70 (2017): 202-213.
 Oyelami, Julius Olusegun, and Norafida Binti Ithnin. "Establishing a sustainable
information security management policies in organization: A guide to information
security management practice (ISMP)." organization 4.01 (2015).
 Rao, R. Velumadhava, and K. Selvamani. "Data security challenges and its
solutions in cloud computing." Procedia Computer Science 48 (2015): 204-209.

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