Leading Change Report: Internal, External Drivers and Decision Making

This report provides a comprehensive analysis of leading change within the context of Blake Logitech, a medium-sized software development company. It explores the impact of both internal and external drivers of change, including political, economic, social, and technological factors, on leadership, team, and individual behavior. The report examines measures to minimize the negative impacts of change, such as transparent communication, employee engagement, and career transition support, referencing the Burke Litwen model for organizational change. Furthermore, it delves into the barriers to change, such as poor culture and lack of employee involvement, and their influence on leadership decision-making, including the application of force field analysis. The report aims to provide insights into effective change management strategies and leadership approaches, ultimately contributing to improved organizational performance and profitability.

Understanding and
Leading Change

Table of Contents
INTRODUCTION...........................................................................................................................1
Task 1 The impact of change ..........................................................................................................1
P2 Ways in which internal and external drivers of changes affect leadership, team and
individual behaviour ...................................................................................................................1
P3 Measures that can be taken to minimise negative impacts ....................................................3
M2 The long term implication of internal and external drivers ..................................................5
Task 2 Leadership Decision Making...............................................................................................5
P4 Different barriers to change and it influence leadership decision making ............................5
M3 Uses of force field analysis that may drive and resist changes by influencing decision
making..........................................................................................................................................7
Task 3 Leading Change (Covered in PPT)......................................................................................7
CONCLUSION................................................................................................................................7
REFERENCE...................................................................................................................................8

INTRODUCTION
Organisation changes are important for business organisation which can help to deal with
problems and maintaining a business. Every enterprises needed changes so it can manage the
activities and functions appropriately. In changing environment, it is crucial for management to
identify the needs of different people and satisfied all (Edwards-Groves and et. al., 2019).
Therefore, changes brings are taken by managers which can help to maintain the good business
and affect the activities. This report is based on Blake Logitech management company that is
medium size software developer company that is running business by bringing changes and
challenges that can helps to attracts the customers and increase the profitability. This report will
help to increase insights of people regarding changes and states how these affects a business.
Topics are covered in report are changes impacts on organisation's strategy, drivers of changes
have on organisation behaviour, how barriers to change influence leadership decision making
and leadership approaches to change initiative.
Task 1 The impact of change
P2 Ways in which internal and external drivers of changes affect leadership, team and individual
behaviour
In business environment, it is important to have full focus and control over organisation
by considering internal and external drivers which helps to maintain good performance and states
which factor may affect leadership, team and individual behaviour (D’Allura, 2019). In context
to Blake Logitech, management are considering internal and external factors to operate their
business by accepting changes that are as defined:
External drivers: This means drivers in relation to out side of business have different
value and consideration that can affect the leadership, individual and team behaviour that are as
defined:
Political factor: This managing government policies, tax rates, tariffs, trade regulations
etc. in relation to business and affected the team, individual and leadership behaviour. It has been
seen that due to Pandemic situation all businesses in other countries has been closed and implied
trade tariffs that affected individual and leadership as they cannot operate their business in other
countries more due to political regulations and team work also reducing as employees are not
ready to accept the changes in this situation (Foguesatto and et. al., 2020).
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Economical factor: This integrate with economy that consider interest rates, inflation
rates, growth of developing countries, disposable income which affected the team and individual
behaviour. In UK, the disposable income is increasing which is an opportunity for Blake
Logitech the changes in their software and management services so they can increase their sales
and profitability in challenging environment. This also helps to attracts the team of organisation
while delivering all services effectively and managing the good performance (Glow, Kershaw
and Reason, 2020).
Social factor: This area specialises social situations such as customer behaviour and
expectations that needed to be consider by organisation while operating the business and
maintain the activities. In UK, the societies is having stable attitude that is an opportunity for
Blake Logitech to develop products and services for satisfying customer's demand by using
innovation and changes. This affects individual as they maintain good relation with each other
and team work remains effectively by accepting the changes and maintaining good relations. If
any problem is faced by individual then leaders are performing their role by providing properly
guidance and solution to make changes completion.
Technological factor: The identified are for technological factor is rapid adoption of
changes, new technology, increasing online transactions and automation in business that can help
to improve the performance and profitability in relation to a business (DuHadway, Carnovale and
Hazen, 2019). The existence of technology is very most for Blake Logitech as it bring
automation and self management software services which will help its clients to manage data and
information stored and secure that support to run business and increase the profitability. The
leaders of such organisation provide proper assistance to individuals so they adopt new
technology and automation in their products. Team of such organisation have delegated their
functions to complete the goals and perform it in well manner.
Internal drivers: This is defined as internal activities which are important to a business
to focus and bring changes if needed so profitability can be improved. The managers of Blake
Logitech is applying SWOT analysis under internal drivers that are as defined below:
Strength Weakness
 Blake Logitech is operating business by
managing all task and operations
effectively.
 There is chances of financial risk.
 Using unethical code.
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 Focus on needs and preference of
customers.
 Helps to provide better quality of
services to customers.
 Managing functions and activities by
using new technology.
 Filling customers satisfaction.
 Risk of passing business information.
 Lack of country's agreement due to
occurring situation (Chrubasik‐
Hausmann, Vlachojannis and
McLachlan, 2019).
Opportunity Threats
 Uses of new technology and
automation in organisational
performance.
 Having skilled and educated people that
perform all task efficaciously.
 Optimum utilisation of resources.
 Able to solve complex problems by
collaborating and sharing knowledge.
 Stay open, transparent and honest.
 Changes in political regulations.
 Require high investment.
 Trade tariffs.
 Occurrence of problem that may affect
on business.
P3 Measures that can be taken to minimise negative impacts
In business environment, it is not compulsory that all changes which are made by
organisation for running their business have impacted positively, it can affect the business
negatively. This is important for management to identify changes which needed to taken in
organisation and helps to improve the business profitability (Appio, Lima and Paroutis, 2019). In
context to Blake Logitech, managers are evaluating their performance by accepting changes and
they take corrective measures to minimize the negative impacts that are as defined:
No Surprises, please: This strategy is related to transparency and honest communication
which helps to create trust between employees and leadership. In Blake Logitech, management is
required to use this strategy that can help to manage the task activities properly by accepting
changes (Berg, Davidson and Potts, 2019).
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Engage employees in conversation: This strategy is related to engaging employees in
organisational performance so they can perform well by accepting changes. By using this
strategy management of Blake Logitech can resolve employees problems which they are facing
while accepting changes.
Create culture of learning: Job security is important for employees who are working in
organisation and manage the good performance by showing their talent and skills. This strategy
can be uses by management and employees of Blake Logitech to accept the new challenges and
develop their functions for the purpose of attaining their business goals.
Provide career transition support: This is another strategy that should be use by
organisation in order to make employees talented, professionals and confident that can help to
run the business and increase performance (Turner, 2019). Blake Logitech is using this measure
to reduce the negative impacts of changes and provide a support to run the business. This also
helps to improve the organisational productivity and profitability.
Burke Litwen model – This is a change model which uses by enterprises to identify
what changes needs to be taken and how they can be reduce the negative impacts. This can help
to manage the task and operation by acceptance of task by covering 12 organisational
dimensions. This model is defined below:
External environment: This factors covers outside condition of Blake Logitech that
states how political, social and technological factors affected a business and how they can be
manage their changes on organisational activities (Yoder-Wise, Waddell and Walton, 2019).
Mission and strategy: The mission is to develop more software and managing the all
changes effectively. For this, marketing strategy is uses by managers that can help to attracts the
customers and maintain good performance (Mehar and et. al., 2019).
Individual and organisational performance: Blake Logitech is operating business
successfully and earning the higher profits. Productivity and customer satisfaction by delivering
better quality of products and services.
Leadership: Delegation leadership strategy should be uses by Blake Logitech company
that helps to delegate the roles and responsibilities of employees effectively as per their skills
which increases the performance by reducing negative impacts.
Organisation culture: This organisation is following the hierarchy culture that can help
to control the excessive changes and maintain good performance of business.
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Management practices: The managers and employees are behaving appropriately by
following the management practices which supports to attain the business goals and maintain
high profitability.
Systems (Policies and procedure): The Blake Logitech if following the management
mechanism which can support to operate the business. Moreover, this organisation is following
reward system that can can motivate employees in order to accept changes and deliver right
services.
Work unit climate: The management and employees of organisation focuses on working
environment that support to cooperate and feel expressing in changing environment.
Motivation: In organisation, goals are decided by management who motivates to work
properly and attain the good performance by delivering technical services.
Individual needs and values: This is another dimension of changing model that can help
to maintain the work life/ balance and manage the task (Flanagan and Gregory, 2019) (Miller,
2020).
Therefore, changes are accepted by management of Blake Logitech that can help to
accept the changes and improve the business performance by maintaining good performance.
M2 The long term implication of internal and external drivers
The changes in organisation and its process are required to perform all activities and
functions which can help to maintain the profits. Internal and external drivers are two main
aspects of business which consider by business concern to know which factor have affected the
business and how it can manage the activities. In context to Blake Logitech, managers are
required to consider political, social, economical and technological factor that are related to
globalisation and have affected the business (Miller, 2020). Moreover, SWOT analysis is uses to
remove the threats which are facing by enterprisers and controlling the activities of chosen
company.
Task 2 Leadership Decision Making
P4 Different barriers to change and it influence leadership decision making
The barriers of changes means problems which are facing by organisation while
accepting and brining changes in organisation. These barriers affect the leadership decision
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making in an organisation and perform activities accordingly. In context to Blake Logitech
different barriers to change are defined below:
Bad culture and shit planning: This is the main barriers to changes which states if
organisation is not following appropriate culture and making shit planning then it cannot be
possible to accept the changes. This influence leadership decision making as leaders cannot
attaining the organisational goals. The management of Blake Logitech is required to make the
strong planning which can help to accept the changes (Li and et. al., 2019).
Lack of employee involvement: Whenever organisation is brining changes then it is
important to get involve employees that can help to complete the task by performing functions.
The leadership decision of Blake Logitech affected due to lack involvement of employees in
organisational activities it reduce the profitability (Flanagan and Gregory, 2019).
Lack of effective communication: This is another reason of not completion of task in
specified period that means proper communication where leaders are not able to communicate
properly with all employees. This reduces the productivity and time consuming activities in
brining changes for improving performance.
Force field analysis: This is an analysis which uses by organisation for the purpose of
making right business decisions. Force field analysis is given by Kurt Lewin that states how
changes can be accepted and leadership decision can be improved. This analysis is categorised in
two forces such as force for change and force against change.
Force for changes: These are defined as driven forces which uses by organisation for
improving performance by brining changes. For example, Blake Logitech is maintaining
increasing cost, rising the volume of production, improve the speed and providing new products
and services which customers are demanding the that can help to run the business and maintain
the good decision. In this, leaders are understanding problems of employees and identifying cost
then provide proper assistance to employees so they can accept the changes effectively and
maintain good performance.
Forces against changes: This means forces that can be arrived while accepting the
changes and affected the profitability. In context to, Blake Logitech, disruption in work, cost of
products, impacts of environment on new technology and loss of staff overtime that can be create
problem in bringing changes and delivery of services effectively. This reduces the organisational
profitability so there is need of strong planning which can eliminate this resisting forces.
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M3 Uses of force field analysis that may drive and resist changes by influencing decision making
By using force field analysis management can decide the which forces are driven and
how they can affect the decision of leaders in organisation. This can help to improve the business
productivity and profitability by accepting changes in Blake Logitech company so it can manage
all activities and deliver the right services. The driven force are maintenance of cost, increasing
volumes of output, improving speed and introducing new services that uses to serve more clients
and running their business properly. The forces against changes are as barriers on which
management should concentrate and make a right business decisions (Miller, 2020).
Task 3 Leading Change (Covered in PPT)
CONCLUSION
From the above report it can be concluded that changes are important for organisation
where new technology and innovation introduced by management for the purpose of making
profits. The management are playing important role who identify the problems and get them
solution that helps to improve the profits. Kotter model is uses to accept the changes strategically
and maintain good performance by creating good relations.
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REFERENCE
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