Placement Report: Managerial Experience and Skill Development

This report provides a detailed analysis of a student's placement experience as a manager at Indian Heaven Limited, a restaurant in the UK. The report focuses on reflective learning, employability skills, and professional development. It covers the challenges faced in group tasks and managing situations, emphasizing the importance of communication, team management, and problem-solving skills. A personal SWOT analysis is presented to identify strengths and weaknesses, along with strategies for improvement. The report also highlights the importance of employability skills such as communication, critical thinking, and work ethics. A professional development plan is included to enhance skills like communication, problem-solving, time management, leadership, and stress management, outlining specific actions and timelines for improvement. The report concludes that continuous learning from experience is critical for career success.

Development and
Placement
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Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
CONCLUSION................................................................................................................................9
REFERENCES:.............................................................................................................................10
Books and Journals...............................................................................................................10
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INTRODUCTION
Reflective learning is a form of learning that helps the students to learn from their own
experience by reflective of the same. All the required skills that are necessary for the students
and the one that will help them to get good employment opportunities (Yuan and Mak, 2018). A
student undertakes various workshops that also enhances their knowledge and helps them to
perform effectively. This report is based on placement diary as experience of being manager in
Indian Heaven Limited. It is a restaurant in United Kingdoms that provide Indian food to their
customers. Their services include dine-in, take away and delivery. There is discussion related to
various challenges that are being faced at the time of doing group tasks and managing the
situation. The interviewers hire the candidate who has ability to overcome all the challenging
situations in effective manner. There is evaluation of strengths and weaknesses so that they are
able to get placement opportunity. Along with that, there is evaluation regarding employability
skills as they help to perform in most suitable manner while doing the job. In the end, there is
development of professional development plan as it helps to enhance the potential skills.
MAIN BODY
There is key role of job opportunities as they motivate the individuals to perform effectively.
I was placed as Manager in Indian Heaven Limited. First of all, I understood the job
specifications and duties over there. I was so much excited and happy to become manager of the
company. Along with that I was nervous as it was a big responsibility. A manager of the
company must have desired skills and knowledge of manage the team and assign them work
effectively (Black and van Esch, 2020). I interacted with all the team members and build
relationship with them. There is key role of communication skills so that all the team members
are able to follow the instructions and understand them. I have habit of asking doubts to my team
members so that of they face any problem then the same is solved at right time. I am also good at
team management skills. I regularly take feedback from the team members so that I am able to
make changes in the pattern of work. I learn daily form my mistakes as that will enhance my
skills and knowledge. In, Indian Heaven Limited my job role was to bring coordination among
all the departments and to check their progress on regular interval of time. It is necessary to
manage the work among the team members so that they are able to achieve goals and objectives
successfully. I also understood the laws and legislations that are being followed by the business
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organisation so that I am able to adhere them as well. It is necessary to take care of all the
employees and maintain healthy relations with them. The success of an enterprise depends on the
working of the employees. I keep on motivating the employees so that they are able to perform
effectively. The motivation is necessary for the success of the employees as they are able to work
with more dedication (Loan, 2020). I was fresher and given the work of manager for the first
time. I used all the theoretical knowledge so that I am able to carry on my work in best manner. I
analysed my job role and worked to achieve success for the business and my own working. This
helps me to work with patience and manage the working in effective manner. Daily I am able to
learn new things while working and I will use them to carry on my work as manager.
Personal SWOT analysis helps to know about the areas that need development. There is
need of identifying strengths so that they can be further developed to perform in suitable manner.
At the same time, there is need of working on weakness and taking actions to enhance them.
Strengths
 I am good at communication skills and
this helps me to get selected in the
interview. It is also necessary to
manage the relations with the
employees of the company.
 There is key role of time management
skills as they help me to carry on all the
assigned tasks on time (Nisha and
Rajasekaran, 2018). It also assists in
managing the work and achieving goals
and objectives.
Weaknesses
 I am bad at problem solving skills as I
am unable to take right decision. There
is dynamic nature of environment and
there are various complex situations
that take place while working.
 I also face problem in dealing with
stress. This causes problems in carrying
the work under pressure.
Opportunities
 By learning information and
communication technology, I will be
able to use necessary software’s and
techniques that are necessary to manage
the work effectively.
 By working with dedication and
Threats
 There is a lot of competition among the
organisations. This is a threat for me as
I have to manage the overall
functioning of the company.
 Covid-19 has reduced the job
opportunities and it is a threat for me.
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motivation I will be able to help the
organisation to attain better position.
I am able to analyse my strengths and weaknesses so it is necessary to set career plan. I will
take necessary actions in order to overcome the weaknesses by taking care of the updates in the
employment industry. I will carry on my work as manager in suitable manner so that I am able to
get rise in job opportunities. By carrying all the activities in effective manner I will be able to
achieve my career objectives. There is need of enhancing knowledge by studies on regular basis
as it supports career development. There is key role of taking online courses related to use of
technology as they help to attain successful position. By studying on regular basis and forming
proper study plan, I will be able to manage overall work effectively.
Employability skills are the transferable skills that are required by the individual to get
employment. These skills are necessary to carry on the work after placement. It can be
understood as proper understanding of the subject and set of skills that are necessary to the
assigned job role (McGunagle and Zizka, 2020). It becomes important to know about the
employment skills required by an individual. I am able to use my academic skills in effective
manner and they help to carry on the work after being employed. Being a manager in Indian
Heaven Ltd. I take proper care of my communication skills. Once a customers was having
problem in the process of take away and the employees were unable to deal with them. Having
good communication skills, I interacted with the customer and solved their problem. There is
need of having ability to interact in complex situations so that they can be controlled. Critical
thinking skills is another examples of employability skills as they are necessary to work in
organisation. The employees are unable to carry on the work and come up with new problems on
regular basis. There is need of having critical thinking skills as they help to come out of the
situation and manage the working effectively. I also work with professionalism and work ethics.
At the time of doing job, it becomes necessary to manage a decorum in the workplace. The
clothes, work habits, language used must be professional so that the team members are also able
to learn the same. There is need of working with ethics in the managing the company and their
working effectively. This helps to work smoothly and do not become part of any problem. Work
ethics must be followed by all the individuals working in the organisation.
Leadership skills are necessary to manage the lead the team. Only assigning the work to the
team is not the activity of a leader. I first of all assign the tasks to the team members as per the
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skills and capabilities so that they are able to manage their working. I always motivate them to
work hard and achieve desired objectives (Di Gregorio and et.al., 2019). I also provide direction
to the employees in which they have to work. I analyse the previous performance of the
employees and help them to take actions so that they do not repeat the same. The leadership
skills help me to manage the work and lead the team in suitable manner. There is key role of
employability skills in my life as they help me to carry on the work assigned to me after the
placement effectively. It helps me to maintain effective working condition in the organisation
and carrying the responsibility effectively. At the time of working, I analysed that there are
certain skills must be developed further.
Professional development plan is a document that helps to enhance the skills that are weak.
It has actions that will help to develop the skills and time in which they will be enhanced
(Ornellas, Falkner and Stålbrandt, 2018). The importance of the skills is also mentioned in PDP.
Skills Importance Actions taken Time
taken
Communication
skills
These skills are important to
interact in the organisation and to
build network with the team
members
(Babu, M. and Pushpanathan,
2021). It is important to have good
communication skills so that
others are able to understand the
message being communicated.
 I will read English
books and novels
 I will watch English
series and movies
 Will take grammar
tests so that the same
can be enhanced.
5 Months
Problem
solving skills
There are various complex
situations that take place at the
time of working. In order to
overcome the problem, there is
need of problem solving skills.
 I will hear the
problem calmly and
analyse it.
 Both the parties
involved in the
problem will be
heard so that
effective decision
3 Months
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can be taken.
 The use of case
studies to check the
solution of similar
problems will be
done.
Time
management
skills
These skills are necessary to
complete the work assigned to a
person on right time (Nuwan,
Perera and Dewagoda, 2021).
Being a manager, I am allotted
with a lot of work that I have to
manage. Completing the projects
on deadline becomes so important
in today’s time for the overall
success of organisation.
 I will formulate
schedule that will
help to divide time
for all activities.
 I will create
checklist at the
starting of day and
then will complete
all the activities as
per the series.
3 Months
Leadership
skills
This is most important skill to
motivate the team members and
let the work effectively. I will use
leadership skills to provide
direction to the employees of the
company and manage the working
of the team members in effective
manner.
 I will observe my
seniors carrying the
projects and
managing teams.
 I will take help of
case study to
develop leadership
skills.
 I will also take
feedback from the
team members so
that they I am able
to know the areas
that can be
developed.
2 Months
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Stress
management
A manager must have ability to
manage stress and carry on all the
activities together and effectively.
It becomes essential to work with
motivation and attain success.
 I will do meditation
so that I am able to
deal with stress.
 I will start multi-
tasking the activity
so that I can carry
them together in
effective manner
4 Months
The professional development plan helps to enhance the skills and knowledge that are
necessary to carry on the work effectively. It helps to use the skills in employment and managing
the work in best suitable manner.
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CONCLUSION
From the above report, it has been concluded that a student must learn from their own
experience. There is need of carrying the studies effectively and knowing about personal
strengths and weaknesses. There is need of working on weakness to get a good job. There is key
role of knowing the employability skills and working on them. In the end of this report, there is
discussion related to professional development plan and the time in which the skills will be
improved.
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REFERENCES:
Books and Journals
Babu, M. H. and Pushpanathan, T., 2021. Essentialities of enhancing communication skills of
managers in manufacturing industry. International Journal of Humanities, Law, and
Social Sciences, 8(2), pp.35-38.
Black, J. S. and van Esch, P., 2020. AI-enabled recruiting: What is it and how should a manager
use it?. Business Horizons, 63(2), pp.215-226.
Di Gregorio and et.al., 2019. Employability skills for future marketing professionals. European
management journal, 37(3), pp.251-258.
Loan, L., 2020. The influence of organizational commitment on employees’ job performance:
The mediating role of job satisfaction. Management Science Letters, 10(14), pp.3307-
3312.
McGunagle, D. and Zizka, L., 2020. Employability skills for 21st-century STEM students: the
employers' perspective. Higher education, skills and work-based learning.
Nisha, S. M. and Rajasekaran, V., 2018. Employability skills: A review. IUP Journal of Soft
Skills, 12(1), pp.29-37.
Nuwan, P. M. M. C., Perera, B. A. K. S. and Dewagoda, K. G., 2021. Development of Core
Competencies of Construction Managers: The Effect of Training and Education.
Technology, Knowledge and Learning, 26(4), pp.945-984.
Ornellas, A., Falkner, K. and Stålbrandt, E. E., 2018. Enhancing graduates’ employability skills
through authentic learning approaches. Higher education, skills and work-based
learning.
Yuan, R. and Mak, P., 2018. Reflective learning and identity construction in practice, discourse
and activity: Experiences of pre-service language teachers in Hong Kong. Teaching
and Teacher Education, 74, pp.205-214.
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