Project: Leadership Quality Improvement Through Skills Audit and PDP

This project focuses on improving leadership qualities within Tesco through the development of internships and work-based experience programs. The assignment begins with a leadership skills audit, utilizing 360-degree feedback to assess strengths and weaknesses across various categories such as cognition, decision-making, creative problem-solving, and interpersonal communication. The analysis of this feedback reveals areas for development, including strategic thinking, time management, and communication skills. Subsequently, a personal development leadership plan is created, outlining career goals, identifying strengths and weaknesses, and detailing specific actions to improve skills such as written communication, listening, and presentation abilities. The plan emphasizes the importance of continuous self-improvement through seminars, stress management, and practical application of theoretical knowledge to effectively lead the proposed internship program and enhance employee retention within Tesco.

Leadership quality improvement

TABLE OF CONTENTS
Project: Development of internships and work-based experience programmes.......................3
Task 2.1: Complete a Leadership Skills Audit / 360 Degree feedback....................................3
Feedback................................................................................................................................3
Analysis..................................................................................................................................6
Task 2.2: Develop a Personal Development Leadership Plan...................................................7

PROJECT: DEVELOPMENT OF INTERNSHIPS AND WORK-
BASED EXPERIENCE PROGRAMMES
In the current competitive scenario, Tesco is facing issue of attraction and retention of
talented employees so it is needed to arrange an effective human resource programme to
attract and retain employees. The main problem is that new joiners leave the job very quickly,
So, developed plan for a new programme named “Internships and work-based experience
programmes”. This programme will definetly help Tesco to attract and retain new joiners at
the workplace (Shields et al, 2015).
The main aim of this project is to arrange the internships and work-based experience so that
the best and talented employees can be employed within the workforce. Through this
project, trainees and learners will be briefed about the working environment and culture of
Tesco and associated working methods. I am willing to lead the project; however, I need to
show my skills and knowledge relating to lead this project. This report will show my
leadership qualities that I have assessed using “Leadership skill Audit form”. Furthermore, I
have created 360 PDP in context of my career as leader. On the basis of analysis, I came to
know about my leadership skills and where I am lacking behind.
TASK 2.1: COMPLETE A LEADERSHIP SKILLS AUDIT / 360
DEGREE FEEDBACK
Feedback
Insert scores for
these two forms
Insert
averages
for these
categories
These columns will
calculate
automatically
Self Man
ager
Pe
ers
Dire
ct
Rep
orts
Aver
age
Scor
e
Man
ager
Gap
Ove
rall
Ga
p
Can organize and compile data 2.0 3.0 4.0 2.0 2.8 1.0 1.0

from different sources
Identifies resources needed to
accomplish objectives 2.0 2.0 2.0 1.0 1.8 0.0 -0.3
Regularly plans and examines
the external environment 4.0 3.0 2.0 2.0 2.8 -1.0 -1.7
Sets up and monitors timeframes
and plans 2.0 2.0 1.0 3.0 2.0 0.0 0.0
Uses market and customer data
to make decisions 3.0 2.0 2.0 2.0 2.3 -1.0 -1.0
Uses financial and budgetary
information effectively 3.0 2.0 3.0 1.0 2.3 -1.0 -1.0
Has excellent quantitative
problem solving skills 2.0 2.0 2.0 3.0 2.3 0.0 0.3
Understands complex data 3.0 3.0 1.0 3.0 2.5 0.0 -0.7
Addresses the causes of
problems rather than the
symptoms
2.0 4.0 3.0 2.0
2.8
2.0 1.0
Solicits input from others to
make informed decisions 2.0 3.0 3.0 2.0 2.5 1.0 0.7
Makes decisions that are based
on available facts 3.0 2.0 1.0 3.0 2.3 -1.0 -1.0
Identifies best practices from
other organisations 3.0 4.0 2.0 3.0 3.0 1.0 0.0
Understands & contributes to
development of strategic goals 4.0 4.0 3.0 4.0 3.8 0.0 -0.3
Knows how to get things done 3.0 2.0 4.0 3.0 3.0 -1.0 0.0
Asks the "right" questions to size
up or evaluate situations. 3.0 2.0 2.0 1.0 2.0 -1.0 -1.3
Identifies and assesses many
potential responses to a problem. 2.0 3.0 3.0 4.0 3.0 1.0 1.3
Accepts setbacks and challenges
as improvement opportunities 3.0 2.0 3.0 4.0 3.0 -1.0 0.0
Actively seeks the root cause of
a problem. 2.0 4.0 3.0 3.0 3.0 2.0 1.3
Builds consensus through give
and take 2.0 3.0 1.0 2.0 2.0 1.0 0.0
Is effective in developing new
products and services. 3.0 4.0 4.0 3.0 3.5 1.0 0.7
Is creative in finding ways to get
things done 3.0 3.0 3.0 3.0 3.0 0.0 0.0
Generates innovative ideas and
approaches 4.0 4.0 3.0 3.0 3.5 0.0 -0.7
Looks for new systems and
practices within and beyond the
company
2.0 2.0 3.0 2.0
2.3
0.0 0.3
Enables employees to recognise
their undiscovered talents and
skills
2.0 4.0 4.0 2.0
3.0
2.0 1.3

Promotes a collaborative
approach to problem solving 2.0 3.0 4.0 2.0 2.8 1.0 1.0
Works diligently when solving
problems 3.0 2.0 4.0 3.0 3.0 -1.0 0.0
Solves complex problems
requiring detailed solutions 4.0 2.0 3.0 3.0 3.0 -2.0 -1.3
Works with a high standard of
quality 3.0 3.0 2.0 2.0 2.5 0.0 -0.7
Encourages others to solve
problems 3.0 3.0 3.0 3.0 3.0 0.0 0.0
Focuses on needs of customers 4.0 2.0 3.0 3.0 3.0 -2.0 -1.3
Expresses facts and ideas in
writing in a convincing manner 3.0 2.0 3.0 3.0 3.0 -1.0 -0.3
Demonstrates persuasiveness in
objectives 3.0 3.0 3.0 3.0 3.0 0.0 0.0
Build rapport with colleagues
and stakeholders 3.0 2.0 2.0 2.0 2.3 -1.0 -1.0
Makes sure employees are clear
about their role 2.0 2.0 2.0 2.0 2.0 0.0 0.0
Conveys priorities with a sense
of urgency and importance 2.0 2.0 3.0 3.0 2.5 0.0 0.7
Respects individual differences
of others 3.0 3.0 4.0 2.0 3.0 0.0 0.0
Generates momentum and
communicates direction to the
team
4.0 4.0 3.0 2.0
3.3
0.0 -1.0
Treats employees with fairness
and respect 3.0 3.0 2.0 3.0 2.8 0.0 -0.3
Is a good listener 2.0 2.0 1.0 3.0 2.0 0.0 0.0
Uses appropriate conflict
management approach 1.0 2.0 2.0 3.0 2.0 1.0 1.3
Actively teaches and develops
team skills 2.0 3.0 2.0 2.0 2.3 1.0 0.3
Clarifies statements to gain
better understanding of the
message
2.0 4.0 2.0 2.0
2.5
2.0 0.7
Has strong written
communication skills 2.0 2.0 2.0 3.0 2.3 0.0 0.3
Is effective at managing
meetings 2.0 3.0 3.0 4.0 3.0 1.0 1.3
Is an effective presenter 3.0 2.0 3.0 3.0 2.8 -1.0 -0.3
Asks for additional information
when making critical decisions 3.0 2.0 3.0 2.0 2.5 -1.0 -0.7
Does not lose sight of the big
picture when making decisions 3.0 2.0 1.0 1.0 1.8 -1.0 -1.7
Understands the issues,
problems, and potential solutions 1.0 2.0 1.0 2.0 1.5 1.0 0.7
Remains calm when making 1.0 1.0 1.0 2.0 1.3 0.0 0.3

important or difficult decisions
Prepares for potential problems
and opportunities 1.0 4.0 3.0 2.0 2.5 3.0 2.0
Manages risks 3.0 3.0 3.0 2.0 2.8 0.0 -0.3
Set high standards in their
performance 3.0 2.0 3.0 3.0 2.8 -1.0 -0.3
Accomplishes goals on schedule
and under budget 3.0 3.0 2.0 3.0 2.8 0.0 -0.3
Is well organised 2.0 2.0 3.0 3.0 2.5 0.0 0.7
Establishes clear priorities 4.0 4.0 4.0 4.0 4.0 0.0 0.0
Ensures quality standards are
maintained 4.0 3.0 2.0 1.0 2.5 -1.0 -2.0
Identifies when performance
does not meet required standards 3.0 3.0 3.0 1.0 2.5 0.0 -0.7
Considers customers when
making decisions 2.0 4.0 2.0 3.0 2.8 2.0 1.0
Establishes robust processes
which focus on the most
important activities
2.0 2.0 2.0 3.0
2.3
0.0 0.3
Follows-up and takes action
when goals are not met 4.0 2.0 2.0 3.0 2.8 -2.0 -1.7
Average Cognition Score 2.52
Average Decision-Making Score 2.47
Average Creative Problem Solving Score 2.90
Average Interpersonal Communications Score 2.57
Overall Average Score 2.61
Analysis
The results of the 360PDP were as follows:
 The average cognition score is 2.52;
 The Average decision making score is 2.47,
 The Average creative problem score is 2.90;
 The average interpersonal communication score is 2.57.
 The overall average of all this skill was 2.61.

After completing the process of filling Audit forms in professional and personal manner, the
next step is to analyze it and come to the results and assessing how I am suitable to handle the
proposed project.
The goals of my career are to enter into the corporate world and to continuously enhance my
knowledge, skills and experience by getting involved in challenging work environment and
utilize them for personal and organizational growth to the best of my ability. Next is to learn
about the practical aspects of the theories that I have learned during my academic period.
From the analysis, I came to know about strengths of cognition, decision making, creative
problem solving and interpersonal communication according to me and strengths according
to others on. I also came to know about the areas of development in above skills according to
me and by others.
Further, I identified the priorities for development which includes improvement to be a good
listener, an active presenter, to have better writing skills. The skills I wish to learn and
improve were my written communication, listening, presentation, decision making and
managing skills. The managerial skills will be helpful in handling “Internships and work-
based experience programmes”. For this, I hope to do things such as to be concise and
consistent with my writing. By paying more attention to what others are trying to convey.
Also by focusing and fulfilling the needs of customer and employees. Further to improve and
develop this skills the actions I will take include attending seminars and inherit stress
management process which will improve my listening skills within two months. Next, by
learning more theories in the coming month I can take quick and right decisions. After
analyzing all my strengths and area of development I will then review my skills of
presentation and listening with my immediate superior and my co workers. The program
which was planned by me required leadership skills as I am supposed to lead that program.

From this analysis I came to know where I have to improve my skills so I will successfully
handle Internships and work based experience programmes.
TASK 2.2: DEVELOP A PERSONAL DEVELOPMENT
LEADERSHIP PLAN
Personal Development Plan Template
Your Name
Job Title
Manager’s Name
1. My Career Goals
The process of creating a 360 PDP begins with recognizing that “I might have something
to learn from what others perceive about me and what I honestly think about my own
abilities”. In creating a 360 PDP, considerations should be made in the context of the
career (Northouse, 2015). Look back at where you were in your career and consider where
you would like your career to go.
While mandates and requirements might demand that you complete developmental
training workshops or fill out personal goals and objectives, no one can create within you
a sense of self-development. You must do this on your own.
1. To enter into the corporate world of Tesco and to continuously enhance my
knowledge, skills and experience by getting involved in challenging work environment
and utilize them for personal and organizational growth to the best of my ability.
2. To learn about the practical aspects of the theories which I have learned during my
academic period.
3. To be an effective leader in Tesco to provide guidance to new employees so they can
be beneficial for business by working as per standard expectations of management.

2. ‘Cognition.’
Main Strengths identified by me
1. Evaluation of external environment of
Tesco
2. Development of strategic goals
3. Focused
4. Solve a complex problem
5. Creative
Main Strengths identified by Others
1. Active
2. Recognize others talent
3.Innovative
4.Accept challenges
5. Managing skills
Areas for development/improvement
identified by me
1.Strategic thinking
2. Evaluation skills
3. Identify correct resources
4.Time management
5.Motivate others
Areas for development/improvement
identified by Others
1. Make better budgets
2.Problem solving skills
3.New ideas to conduct work practices
4.Aware about facts and figures
5.Understanding complexity of data
3. ‘Decision Making’

Main Strengths identified by me
1.Establish clear priorities
2.Consider customers for decision making
3.Maintain quality
Main Strengths identified by Others
1.Manage risks
2.Well organized
3.Prepares for problems
Areas for development/improvement
identified by me
1.Skills to take critical decisions
2.High standard of performance
Areas for development/improvement
identified by Others
1.Understand issues and problems
2.Remain calm
3. Effective presenter
4. ‘Creative Problem Solving’
Main Strengths identified by me
1.Generate innovative ideas
2. Solve complex problem
3.Focus on customer needs
Main Strengths identified by Others
1.Identify problems
2.Accept challenges for improvement
3.Find new ways to do things
Areas for development/improvement
identified by me
Areas for development/improvement
identified by Others

1.To develop new systems
2.Encourage others to work
1.Build consensus through give and take
2. High standard of quality
3.Evaluate situations
5. ‘Interpersonal Communication’
Main Strengths identified by me
1.Respect others
2.Treat employees fairly
3.Express facts and figures
Main Strengths identified by Others
1.Guide and direct team
2.Effective presenter
3.Manage meetings
Areas for development/improvement
identified by me
1.Good listener
2.Effective presenter
Areas for development/improvement
identified by Others
1.Support employees
2.Convey about sense of urgency
3. Strong writing skills
6. My Priorities for Development
The lowest scoring areas should not necessarily be the starting point for a 360 PDP. Some
developmental areas may be more urgent or important.
1.Be a good listener
2.Be an effective presenter
3.Improve written communication skills

4.Improve my quantitative skills for solving problems
7. Specific Learning Goals
Skills I wish to learn / improve on… How I hope to do this…
1.
Written communication skills
Be concise and consistent with my writing
2.
Listening skills
By paying more attention to what others
are saying
3.
Presentation skills
By focusing on the need for customer and
employees
4.
Fast decision-making skills
by updating the facts and figures of things
on which I have to take a decision
5.
Managing skills
By organizing and determining where to
reach and how to reach
8. Actions I will take
Action Desired outcome By When?
1.Attending seminars Will improve my skills
of listening Within next 2 months
2.read about theories Will improve my
decision-making skills In next 3 months
3.stress management This will also improve
my listening skills
Next month
4. time management
Will improve my
Coming month