MGT601 Dynamic Leadership: Self-Reflection and Development Report

This report is a reflexive analysis of leadership, focusing on the author's personal development within the context of the MGT601 Dynamic Leadership course. The author reflects on their current roles and responsibilities as a leader, identifies their strengths using the Gallup model, and develops a leadership development plan. The report explores the importance of goal setting, effective communication, and the integration of leadership styles, particularly the combination of democratic and laissez-faire approaches. The author discusses the application of the GROW and OSCAR coaching models to enhance leadership skills, including setting short-term and long-term goals, analyzing real-world situations, overcoming obstacles, and identifying actions for improvement. The conclusion emphasizes the significance of self-awareness, feedback, and continuous learning in the journey of leadership development. The report also includes references to relevant academic literature.

LEADERSHIP

Executive summary
A report reflects significance of leadership, current role of leader. I have analysed that Gallup
model helped me a lot in knowing my strength. As a young entrepreneur, I am lot tangled
about the best technique of leadership. Although this I retain that integration of both
Democratic and laissez-faire leadership style is best, all that I wanted in my leadership
course. Goal setting is an important task and a base for leadership. This analysis indoctrinate
me a proper way to grasp a target. A proper developmental plans lead to effective leadership.
And this Gallup model help me to prepare befitting leadership developmental plan. Further I
am enough Self-Assured that this analysis will helping me lot to cope with problems.

Contents
Current roles and responsibilities of a leader.............................................................................4
Identification of strengths with the help of Gallup....................................................................4
Leadership development plan....................................................................................................5
Conclusion..................................................................................................................................7
References..................................................................................................................................9

Current roles and responsibilities of a leader
Leadership is important feature of management in organisation. It is technique in which
Subordinates get instruction and acquire acknowledgement by their respective leaders
regarding their focused goals. Leadership has a cause and effect criteria in both direct and
indirect way with an organisation and its success. The important role is to set a goal and work
accordingly. I remember when I was practicing as intern in hospitality sector under my team
leader, he used to very passionate with his team member, who always appreciate me. During
my internship I felt many opportunities have come, through which I rebuild my inner
tendency and achieve many learning (Dabke, 2016). Leadership traits changes with a change
in people because team leader instructs different type of people i.e. cultural diversity. A team
leader should be enough capable to generate mutual understanding among his subordinates
and customer. Leader has to suggest the ways and solution to their team members for their all
issues. My team leader have used laissez-faire leadership style in which his subordinates also
grab some decision making style. This leadership style gives equal chances to all employees
and gives them utmost satisfaction. All in all I go through many changes and try to adopt it in
my course of leadership (Madanchian, Hussein, Noordin, & Taherdoost, 2017).
Identification of strengths with the help of Gallup
The core goal of this analysis is to identify the weaknesses and strengths by following a
procedure where there are loop of questions. The result of this analysis aims to create
leadership development plan, which come up with detailed plan, which assists to set career in
order to achieve advance leadership roles with senior management positions. The plan will
consider greater career satisfaction, interesting opportunities and more effective careers. For
this plan, first there is a need to identify strength, where in think I am often communicative
who puts their ideas in front of others, which means I am a good communicator (Suong Kim,

Kim, & Hamlin, 2016). During my internship in hospitality sector, I have learnt many things
from our manager. The traits include communication in an effective way, punctuality,
catering the customers with politeness and humbleness. It is quite important to communicate
the budget plans of every day expense in welcoming guest such as availing them welcome
drinks. As our leader offers place and environment to share the ideas so that maximum
rubbish can be reduced. Open communication can try to create transparent nature.
Furthermore, enriched culture create trust and enhance quality that is attributable to
workplace environment. One can ensure that an individual can bring passion and comfort
between subordinates with the help of open communication (Daher, Guillaume, &
Crawshaw, 2018).
Strength as per Gallup model can remain restorative. The ability will enable to foresee the
issue in every possible situation. As a manager, our leader has managed all the duties by
communicating within the team in regards to adoption and changes, which could not affect
the economic crisis that does not come up with post data. With the external environment,
there is a situation of critical business environment remaining in sudden, critical, and
unexpected things. Furthermore strengths for a leader will include effectiveness, futuristic,
sticking to communication, team spirit, becoming optimistic, continuing to become as a
leader and describing the leadership journey (Wang, Chen, & Yu, 2017).
Leadership development plan
Leadership development plan brings out steps, which includes initial development goals,
learning the features of great leader, assessing the personality and traits, considering top
values, self-perception in against to other`s opinions, finally preparing the vision statement,
and finally select skills to develop and grow (Madanchian, Hussein, Noordin, & Taherdoost,
2016).

A leadership plan can consider wide array of prospects, which has become quite easy to
decide the self-leadership abilities, weaknesses and strengths, and deciding short term and
long term goals while removing weaknesses so that one can become a good leader. Being a
hospitality intern, the most part is to learn effective communication skills to communicate
with the customers. A leadership plan is both long term as well as short term while removing
weaknesses and then emerge as a good leader in long term. This plan uses tow models, which
includes GROW model and OSCAR coaching model (Madanchian, Hussein, Noordin, &
Taherdoost, 2016). Here is the reflection of how I have used GROW model-
This model comprises of four elements Goals, opportunity, result and will, which makes it
most suitable in analysing the weaknesses of a leader and then convert it into strengths so
that leadership skills can be improved. GROW model is most suitable, when it feature of goal
settings solves the issues. The main aim of GROW model is not at all limited to concentrating
and finding the goals to lead and support while making action plan so that an individual can
accomplish its goals. This model has series of steps such as-
Goal setting
I have sincerely grasped that I will have to fix my short term as well as long term goals. Short
term is related to upcoming six months and long term refers to the time period of more than 1
year. For next few months, one can understand to expand the team by increasing the team
members so that hospitality becomes easier. However, our manager would take the
responsibility and accountability of each person (Lawal, & Babalola, 2017). The team
members must be aware of basic human resources practises and theories so that recruitment
becomes easier. This knowledge may include organisational behaviour theories, theory of
motivation, theory of leadership, styles of leadership, and change model that would include
unfreeze, change and refreeze (Kellner, Chew, & Turner, 2018). The team is self-sufficient

and sustainable for upcoming next six months. Other than this, it will further lead to
examination and testing of a leader so that there can be increase in confidence at working
place. A leader uses a combination and integration of both such a laissez-faire and democratic
leadership but at the same time I have realised that imposing through autocratic leadership
can lead to control and manage profitability because this leader imposes full control over the
followers and does not allow them to take their decisions. It is important to examine
accountability and then maintain motivational level of team members that can be a concern
for myself too affecting the performance (Koohang, & Hatch, 2017).
Reality-
After goal setting, it is quite tough to apply real business tools to get most appropriate
decision. Human resource is an important concept in managing the hospitality sector.
Training is quite important to different teams in different ways where finance team members
would learn ERP, logistics department would consider demand supply management, and
human resource team members will consider to learn motivation, which will certainly
introduce them to incentive policy (Ali, Schalk, Van Engen, & Van Assen, 2018). Every year,
our manager is planning to recruit new 10-25 employees for all the departments needed for
operations in the organisation, which is again quite significant and efficient. After learning so
many things from my leader, there is a need to work harder by making and ensuring team
workers, which are continuously promoted. Team member and the leader can offer positive
feedback in relation to leadership skills (Pafford, & Schaefer, 2017).
Obstacle-
Main issue associated with organisation can reflect severe competition to maintain leadership
roles and responsibilities. The organisation prefer fresh blood and then prove them paid
trainings. Machines can implement in production department where there is a need for

training sessions needed. An effective leader can style and approach other people in company
where there is a scope from people to resolve the conflict issues arising within the
organisation (Gage, & Smith, 2016).
Forward way-
One significant step for GROW model includes finding way forward so that they can achieve
goals that are defined to overcome the given obstacle. My main aim is to ensure that in
upcoming next three months, our team will start delivering more than 120 percent reach to
150 percent of the customer service. One can decide that one has to opt for other open door
policies, which suggest that company can easily open to signify conversations. This can allow
team workers to reach out the issue to measure the performance, which is led by examples
(Oyinlade, & Ajuwon, 2017).
Here is the reflection of how I have used OSCAR coaching model-
This model is about to identify awareness and self-insight, which can be used to deploy
coaching of which our other model is useful. It includes five steps, which asks several
questions. The first step is outcome, situation, choices, actions, and reviews. It must be clear
that employees wants to coached for work related, in which employee is afraid of expressing
the opinions in presence of subordinates of other departments. The issue is more audience
especially when a person is a sales professional (Frackenpohl, Hillenbrand, & Kube, 2016).
The employees will be able to distant and stop them from finding the best outcome. Situation
would include skills, tasks within job, qualification, which will involve employee`s feeling.
As a part of OSCAR model, a manager can consider employees while they express their
feeling regarding their issues in training band other learning procedures. Choices will include
decisions and preference of employees, which must be considered at the particular level only.
It altogether works to investigate positive and negative result of choices (Sinnema, Ludlow,

Robinson, & Bryant, 2016). For the sales professional, one can open the option to opt for
public speaking skills. Then comes the actions reflecting where a manager can stimulate the
employees to carry out the actual actions, which include SMART goals such as specific,
timely, attainable, realistic and, measurable. In this case, motivation theories would work best
for the employees aiming for three day training and following intensive course of action to
start and select consecutive day in upcoming month (Steyn, 2017). Here, employees are
responsible of their own choice all the time. Furthermore, at this actionable stage, it is quite
important to unfold and discuss what actually did not perform well. These actions remain
ineffective if they are not reviewed properly to look at how processing can become easy. This
led them to keep an eye on motivation so that it can attain maximum goals (Luria, Kahana,
Goldenberg, & Noam, 2019).
Conclusion
From the above discussion, it is seen that leadership represents the ability of an individual,
which in return motivates, guides, control and guides the team members. A leader has found
that everywhere a person as a leader can owe to a particular desgination so that some people
can become leader, which finally perform, maintain their charisma, and apply personality. A
leader can bestow several responsibilities, which direct them towards goals and growth.
Course of planning will include leadership development plan integrated with leadership skills
to find weaknesses and also the strengths. With an aim to have better understanding, I can
receive feedback and accept the changes to be made from the top management members of
the company. On the basis of current feedback and current situation, one can undertake the
application of two models GROW and OSCAR, which can direct me and our manager
towards the maximum achievement of goals. The leadership plan can reveal to expand and
employ more teammates so that it can encroach 150% of target alone by our team under a
limited budgets. I can perceive that one can achieve organisational goals where we can totally

focus on performance and they continue to learn by taking various workshops, exert extra
effort and then read it. These things can improve and help me to emerge as an assertive so
one can become productive.

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