MGT605 Business Capstone: Diversity and Inclusion in the Workplace

This presentation examines the crucial role of organizational leadership in fostering diversity and inclusion within the workplace, using Uber as a case study. The research explores the impact of leadership on organizational culture, identifies key requirements for implementing diversity, and analyzes the principles of effective leadership in promoting a positive work environment. The analysis highlights the importance of communication, leaders as executors of plans, top-down support, and the overall positive influence of leadership on workplace diversity. The presentation concludes with recommendations for Uber to improve its diversity and inclusion practices, emphasizing the need for strong leadership, enhanced communication, and robust policies. The findings suggest that effective leadership is essential for creating a diverse and inclusive organizational culture.

Business
Capstone
ROLE AND RESPONSIBILITY OF ORGANIZATIONAL
LEADERS IN INTRODUCING DIVERSITY AND
INCLUSION IN WORKPLACE

Introduction
 Diversity has acquired an important position in
international business practice
 Successful employee retention has become a
challenging factor and a matter of competition
among the business organization
 This makes development of a diverse work culture
a necessity
 The aim of the presentation is to discuss the
impact leadership on diversity inclusion,
evaluating the case of Uber

Research Problem
 Globalization has brought a significant change in
the modern business processes.
 Therefore, acknowledging the diversity
management practice within an organization
becomes a necessity.
 However, implementation of diversity in a
workplace requires a significant effort from the
organizational leaders.

Rationale of the Research
 The successful execution of the research will help
in establishing the need of effective leadership in
ensuring organizational excellence.
 The research is undertaken to investigate the role
of leadership in diversity and inclusion
management practice.
 It is possible for an organization leader to ensure
smooth implementation of diversity and
management in workplace

Research Aim and Research
Questions
Aim
 The research aims in
finding out the impact of
leadership on diversity
and inclusion in
organizational culture in
Uber
Questions
 What are the key requirements
of introducing diversity and
inclusion in workplace?
 What are the fundamental
principles of a leader in a good
workplace environment?
 What are the impact of
leadership on introducing
diversity and inclusion in
workplace?

Research Results/Analysis of
Findings
 Workplace diversity is not only associated better
employee retention, but also linked with getting a
greater financial returns.
 The analysis of the findings from the literature
search outlines the need of implementation of
strong policies supporting organizational diversity
(Huges, 2018)
 It is found out that leadership play a critical role in
guiding the workforce in implementation of
diversity and inclusion in an organization.

Research Results/Analysis of
Findings (cont..)
 Uber is facing certain significant issues in terms of
gender discrimination and diversity
 There is a need of bringing in certain reforms in
the organizational policies of Uber to promote a
diverse workplace (Uber, 2020).
 The findings of the study provides an idea of the
area in which Uber needs to concentrate to
manage the key issues persisting in the
organization.

Thematic Analysis
 Theme 1: Good Communication Facilitates
diversity and Inclusion in workplace
 Communication is the key to organizational
success and therefore, a leader is required to
engage himself with an effective communication
with the organizational employees (Men, 2014).
 Uber needs to invest on improving the
communication process within the organization to
successfully implement organizational diversity.

Thematic Analysis (cont..)
 Theme 2: Organizational Leaders are Executioners of
Plan
 The analysis of this theme indicate that organizational
leadership is important as leaders are the individual who
executes and implement a plan(Johnson & Hackman, 2018).
 Lack of proper leadership is a key cause of Uber facing
organizational problems over the years (Uber, 2020)
 Researches indicate that majority of the innovative
companies prioritize accountability and collaboration along
diversity in the workplace and it is possible because of
effective leadership

Thematic Analysis (cont..)
 Theme 3: Top down support is a significant
principle of Leadership
 Top down leadership approach is effective in
refining the organizational culture.
 Uber is required to learn from the companies such
as Google, Zappos, Amazon, Ocean Spray and
others to effectively implement corporate culture
in the organization (Uber, 2020).

Thematic Analysis (cont..)
 Theme 4: Leadership has a Positive impact
on Workplace Diversity
 Leadership generally has a positive impact on
workplace diversity as the leaders are capable of
motivating the existing employees to accept a
diverse work culture within the organization
(Gotsis & Grimani, 2016)
 Uber is working on developing a diverse
workgroup and for that, the company needs to
enhance the efficiency of its leadership practices.

Summary of Findings
 Although Uber aims in developing the most
diverse workplace across the globe
 However, this will only be possible if the company
can ensure effective leadership practises within
the organization.
 Thus, the analysis of the findings revels that
effective leadership has the power to bring in the
needed change in the organizational culture of
Uber.