Case Study: Effective Leadership for Motivating Tesco Employees Report

This report examines the critical role of effective leadership in motivating employees, using Tesco as a case study. It begins by defining leadership and employee motivation, emphasizing their importance for organizational success. The research aims to evaluate the need for effective leadership in motivating employees at Tesco. The report outlines the research objectives, questions, and rationale, including a Gantt chart for project management. A comprehensive literature review explores the different leadership styles employed by Tesco, such as democratic leadership, and the factors utilized for motivating employees, including rewards, benefits, and a positive work environment. The research methodology includes an interpretivism philosophy, an inductive approach, and a qualitative research strategy. Data collection involves a non-probabilistic sampling method using questionnaires. The data analysis section presents and interprets the findings, revealing insights into leadership styles, motivation strategies, and employee perceptions. The results indicate that leadership plays a significant role in motivating employees, with strategies like providing rewards and benefits and fostering a good work-life balance being highly effective. The report concludes by summarizing the key findings and their implications for Tesco, and offering a comprehensive list of references.

Leadership and employee
motivation

Table of Contents
Topic of the research – “To evaluate the need of effective leadership for motivating employees.
Case study of “Tesco”......................................................................................................................3
INTRODUCTION...........................................................................................................................3
Research aims and objectives..........................................................................................................3
Aim of the research................................................................................................................3
Objective of the research........................................................................................................3
Research Questions................................................................................................................3
Rationale for the research.......................................................................................................3
Gantt chart..............................................................................................................................4
Literature review..............................................................................................................................5
Different type of leadership styles of Tesco which are used for motivating employees........5
Factors used for motivating employees..................................................................................6
Research methodology.....................................................................................................................7
Research Philosophy............................................................................................................7
Research Approach..............................................................................................................7
Research Strategy.................................................................................................................7
Research Methodology.........................................................................................................7
Accessibility...........................................................................................................................7
Ethics......................................................................................................................................7
Sampling................................................................................................................................8
DATA ANALYSIS..........................................................................................................................9
DATA INTERPRETATION.........................................................................................................11
REFERENCES..............................................................................................................................16

Topic of the research – “To evaluate the need of effective leadership for
motivating employees. Case study of “Tesco”.
INTRODUCTION
Leadership is defined as an essential factor which is helpful for managing the business
activities and operations effectively. It is concluded that for an organisation, it is necessary to
work properly in order to earn profits (Cummings, and Worley, 2014). Employee motivation is
known as aspect that helps managers of the company in making their employees to work hard
and reach the organisational targets and goals. The following research is conducted on the
company naming Tesco which is one of the biggest supermarket retailer of UK. Employee
motivation is there within this organisation as there is good leadership. The managers and leaders
of Tesco are managing their work effectively and providing all the necessary factors to
employees which will motivate them.
Research aims and objectives
Aim of the research
The aim for this research is “To evaluate the need of effective leadership for motivating
employees. Case study of “Tesco”.
Objective of the research
 To know different type of leadership styles of Tesco used for motivating employees
 To evaluate various ways of motivating employees
Research Questions
 What are the different type leadership styles of Tesco which are used for motivating
employees?
 What are the factors used for motivating employees ?
Rationale for the research
The reason for conducting this research is that motivation and leadership are two important
factors which have to be focused within company for increasing employee performance. It is
important or the company that there is need of motivating employees for increasing employee
performance (Doppelt, 2017). On the other hand, leadership plays an important role in enhancing

employee involvement and engagement within the company. This research is conducted for the
employees of Tesco and knowing what are the factors for motivating employees and achieving
the organisational targets.
Gantt chart

Literature review
Different type of leadership styles of Tesco which are used for motivating employees
As per the viewpoint of Brown, (2012), There are different types of leadership styles that are
used by Tesco for managing the business activities and operations of the company. Several
decisions are made by managers of the company for motivating employees and providing good
services and products to the customer. The management of Tesco focuses on pointing talented
leaders and managers so that it is easy to manage the organisational processes in proper manner.
Tesco is a company in which management is involved in appointing leadership roles to people
working in the company and it is clear that they have to implement the strategic decisions by
having effective communication with staff and employees. The managers of Tesco corporate
daily as well as weekly audits for identifying and resolving the issues of the company and
performing operational routine that includes process for delivering standard stores. It is essential
to provide great service to the customers by following democratic style of leadership. As per the
democratic style used by Tesco, the way of operating is decentralized and information is
provided to the higher authorities for allowing the employees to you have freedom of speech and
contribute their ideas in decision making of company. This motivates them to attain
organisational goals and targets in specified time frame. The leadership style in Tesco is useful
for operating customer management and listening to their queries and providing them better
service.
Factors used for motivating employees
According to the views of Cullen and et. al., (2014), Motivation is defined as personal interest
that an individual is having towards attaining something. It is important for the company to
motivate its employees and staff members so that they can work effectively and achieve goals
assigned by the company. There are various factors that motivate an individual working in
Tesco. These are appreciation of hard work, sense of achievement, empowerment and
responsibility, opportunity for advancement and sense of enjoyment and challenge. The
management of Tesco considered that there are only two ways by which company can work well

in market and these are customers and staff. Employees working in the company as unique and
they have different lifestyle outside the work. The managers of Tesco support their employees by
providing them reward and managing the work life balance. the different type of benefits for
rewards provided to the staff of Tesco include flexible working time, free health benefits, staff
discount, competitive salary and company share options. The management of Tesco believes that
it is very essential to develop respect and trust among the employees. If a company e values
employees working in it then it is helpful in providing realistic goals and a good environment in
which employees can work with full dedication and motivation. Tesco provide motivation to its
staff and employees by involving in various association like working in partnership and
achieving objectives.
Research methodology
Research Philosophy
Research philosophy is defined as the different set of belief and values that is used by the
investigator while conducting the research (sFoltin, and Keller, 2012). The type of research
philosophy used in the current research is interpretivism. In this type of research philosophy, data
is collected by using personal interview, observation, etc.
Research Approach
Inductive approach: It refers to the process where researcher develop detail
understanding on the topics and which is used by the investigator for increasing knowledge and
skills.
Deductive approach: It refers to the approach based on the past investigation done by
researcher in past time.
The present research is a qualitative investigation that is used for completing the work.
Research Strategy
It refers to a plan of action which help researcher in order to conduct the research in an
effective and rightful manner.

Research Methodology
It is said that qualitative research method is defined as the way of evaluating the data
through images and statistics (Hintz, and Bahia, 2013). On the other hand, quantitative research
is defined as the way of collecting data by evaluating numeric data.
Accessibility
It is essential that the data collected by the researchers must be accessible by the
investigator. It is important that the respondent is effectively managing the data and ensuring that
data is accessible.
Ethics Informed consent – This is a major ethical issue while doing various researches. This
defines that all the people involved in the research must provide their consent to use their
information in the research. It is important for the researcher to take consent of the
individuals.
 Respect for confidentiality and anonymity – It is important for the researcher to protect
data and information of research. It is essential to protect information provided by
individuals given in the research. It is also important to keep the data given by individuals
confidential.
Sampling
Sampling is defined as a method which is used by the investigator for managing the
research conducted. It is essential that sampling is done properly so that researcher is using
proper sampling for collecting data and information in order to conduct the research effectively.
It is essential for managing the interpretation of research. The investigator is using non
probabilistic sampling method for conducting the research (McShane, and Von Glinow, 2013).
It is useful for providing interpretation of the data collected by the respondents. Questionnaire is
used by the investigator for conducting the research. The questionnaire for this research is given
below –
Questionnaire
Q1) ). Do you know which leadership style is used within Tesco?

a) Yes
b) No
Q2). According to you, is good leadership helpful in motivating employees?
a) yes
b) no
Q3). What could be the best strategy for motivating employees of Tesco?
a) Providing rewards and benefits
b) competitive salaries
c) All of the above
Q4). Out of the following factors of motivation, leaders have to focus on which factor for
motivating employees?
a) health benefits
b) Work life balance
c) Salary and rewards
DATA ANALYSIS
Questionnaire
Q1) ). Do you know which leadership style is used within Tesco? Frequency
a) Yes 20
b) No 10

Q2). According to you, is good leadership helpful in motivating
employees?
Frequency
a) yes 15
b) no 15
Q3). What could be the best strategy for motivating employees of Tesco? Frequency
a) Providing rewards and benefits 4
b) competitive salaries 4
c) All of the above 22
Q4). Out of the following factors of motivation, leaders have to focus on
which factor for motivating employees?
Frequency
a) health benefits 10
b) Work life balance 10
c) Salary and rewards 10

DATA INTERPRETATION
Q1) Do you know which leadership style is used within Tesco? Frequency
a) Yes 20
b) No 10
Interpretation – There are different types of leadership styles used by managers and leaders of
Tesco. These includes democratic, autocratic and transitional leadership. It is important for the
leaders to use different leadership styles for managing the business activities and operations
(Mowday and et. al., 2013). There are various leadership styles used for managing the employees
working in Tesco. According to the above pie chart, it is concluded that from the total of 30
respondents, there are 20 respondents who think that they know about the leadership style used

by Tesco. On the other hand, there are 10 respondents who do not know about leadership style of
Tesco.
Q2). According to you, is good leadership helpful in motivating
employees?
Frequency
a) yes 15
b) no 15
Interpretation - From the above pie chart, it is concluded that leadership is an essential factor
which affects motivation of employees. It is important that all that good leadership is important
for managing employees working in the company. Motivation is an important factor that is
helpful for achieving the goals and targets of organisation. From the above pie chart, it is

concluded that from the 30 respondents, it is clear that 15 respondents think that leadership is
helpful for motivating employees effectively.
Q3). What could be the best strategy for motivating employees of Tesco? Frequency
a) Providing rewards and benefits 4
b) competitive salaries 4
c) All of the above 22
Interpretation - There are various strategies used by tesco for motivating employees. It is
important for the company to motivate employees and staff in order to work effectively and
achieve organisational goals. Different advantages are there for the company in order to manage
the performance of employees working in the company. It is analysed from the above pie chart
that from the 30 respondents, there are 22 respondents who think that both competitive salaries
and rewards as well as benefits are provided to the employees for attaining goals and targets.

Q4). Out of the following factors of motivation, leaders have to focus on
which factor for motivating employees?
Frequency
a) Health benefits 10
b) Work life balance 10
c) Salary and rewards 10
Interpretation - There are various factors which motivates employees. Some of these are
Health benefits, Work life balance and Salary and rewards. It is analysed that from the total of 30

respondents, there are 10 respondents each who have voted for Health benefits, Work life
balance and Salary and rewards.

REFERENCES
Books and Journals
Brown, B. C., 2012. Leading complex change with post-conventional consciousness. Journal of
Organizational Change Management. 25(4). pp.560-575.
Cullen and et. al., 2014. Employees’ adaptability and perceptions of change-related uncertainty:
Implications for perceived organizational support, job satisfaction, and
performance. Journal of Business and Psychology. 29(2). pp.269-280.
Cummings, T.G. and Worley, C.G., 2014. Organization development and change. Cengage
learning.
Online
Marks & Spencer. 2019. [Online]. Available
through:<https://www.theguardian.com/business/2019/nov/06/marks-and-spencer-profits-
plunge-clothing-sales-fall>
Leadership Styles.2020.[Online]. Available through:<
https://www.americanexpress.com/en-us/business/trends-and-insights/articles/the-7-most-
common-leadership-styles-and-how-to-find-your-own/>
Types of Leadership Styles.2020.[Online]. Available through:<
https://www.mindtools.com/pages/article/newLDR_84.htm>
Motivation.2020. [Online].Available through:<
https://www.managementstudyguide.com/what_is_motivation.htm>