Improving NHS Healthcare: Leadership and People Engagement

This presentation provides an overview of the importance of people engagement and leadership within the NHS England, focusing on health and social care settings. It highlights the need for leadership among care workers and management teams, emphasizing employee engagement through effective training, motivation, and clear objectives. The presentation discusses the necessity of leadership skills for communication, analysis, and decision-making in patient care, along with the importance of motivation for both caregivers and patients. Key strategies for engaging staff include fostering collaboration, promoting wellness, and clarifying goals. The role of leadership in organizational effectiveness, development theories, and various leadership approaches are also examined. The presentation concludes by underscoring the significance of leadership qualities in engaging across different teams within the healthcare system, managing services effectively, and continuously improving the quality of care provided by the NHS.

LEADERSHIP AND ENGAGEMENT
FOR IMPROVEMENT
NHS

TABLE OF CONTENTS
INTRODUCTION
ENGAGEMENT IN NHS
LEADERSHIP IN HEALTH CARE SERVICE
CONCLUSION
REFERENCES

INTRODUCTION
 NHS is one of the most prestigious organisation of Britain
 The importance of the people engagement in its working is very supportive in
its regular operations and health and social care
 At the same time, leadership is another aspect that must be involved in
functioning and serving of people by the staff members
 Here, this presentation will give an overview of the importance and profits of
people engagement and leadership in the NHS England
 The presentation will include various matters that are directly involved in
leadership and engagement, especially at the health and social care settings

ENGAGEMENT IN NHS
 For serving the people, especially in the health and
social care setting there is a vital need of the
leadership among the care workers and the
management teams.
 In case of NHS the employee engagement is another
criteria which should involve in the regular working of
the body to make the tasks more effective.
 Engaging people in the NHS is an essential task that
can be possible through the effective trainings to the
staff members, transfer of motivation and developing
proper aims and objectives for the services.

LEADERSHIP NEEDS AND MOTIVATION
Generally for the workplaces like NHS there are numerous cases of
different types of patients and care needs which is only possible
through effective skills and leadership qualities.
With the help of effective learnings from the experiences and
understanding one can get some qualities of leadership
In case of NHS the need of leadership skills is important for the reason
that people need to communicate, analyse, determine and implement
fast decisions and methods to care people
At the same time, the need of motivation is vital in cases of serious
issues for both the care taker and the patient, also it will helpful for
the staff members to provide better facilities and active dedication on
their roles.

THREE WAYS TO ENGAGE STAFF
 Engaging the staff is very important for any
workplace or business to improve the
productivity in outcomes
 The best ways to engage the staff members are:
 By focusing more on collaboration at working
 By encouraging positive health and wellness at
workplace
 Clarifying the goals and objectives

WHY ENGAGEMENT MATTERS!
 There are numerous benefits
for the employee engagement
at the workplace at the places
like NHS
 If the workforce of a
workplace is completely
dedicated towards their work
they will eventually lead to
the creation of best results for
the organisation
 The benefits of engagement
are:
 Employee satisfaction
 Retention and
recruitment
 Enhanced productivity
 Increased profit margin

ROLE OF LEADERSHIP IN
ENGAGEMENT
 Leadership impact the organisational effectiveness
with their followers
 The theories and practices with the skills of leadership,
supports the development of the privileged groups at
the workplace
 It changes the way people see themselves and
overcome from their issues
 It leads to organisational commitment, job satisfaction,
trust development, and focus on relationship building

IMPLICATIONS OF LEADERSHIP
DEVELOPMENT
 Regarding the several development
theories of the leadership, most of them
states that it is the thing that can not be
developed easily as it comes from birth
 In professional scenarios, the
development of leadership skills is very
important while it is possible only with
the proper training and guidance of the
successful leaders in the organisation
 For NHS, the development of leadership
is necessary for the appropriate service
of the patients at the right time

APPROACHES OF LEADERSHIP
 There are several
approaches to the
leadership which can
be used at NHS are:

MATCHING LEADERSHIP SKILLS TO
HEALTH REFORM
 Since the health and social care is in transition to become more
effective
 Organisations like NHS should implement most impactful leadership
skills for their common operations to serve the people
 In future, the needs will demand leaders:

LEADERSHIP QUALITIES FOR
ENGAGING ACROSS SYSTEMS
Engagement at the
health care includes
more than one
group, doctors,
patients, nurses,
management team
and most of the
times one team is
powerful than other
At these times, the
ability of the people
to engage across
these teams will
make them more
potential and
valuable among
others
While in the cases of
health care services
like NHS, if they are
capable to engage
different teams for
making one task
more effective can
results generally in
positive ways

LEADERSHIP IN HEALTH AND CARE
SERVICE
 Leadership is important in
healthcare services as it helps in
managing the tasks and serving
the people with more efficacy
 In the health care workplaces the
role of leadership can be vital for
the employees as they needs to
have effective communication
skills, understanding skills and
fast listening skills
 NHS is one of the organization
which is well known all around
the globe just because of its
services and people with
leadership traits

PERSONAL QUALITY
In addition to this, the leadership qualities that requires are the ability to handle the
critical situations and proper understanding of the patients situations which I posses
considerably
These are the traits that will be helpful for me in the future and further with the proper
learnings these traits can be enhanced for more benefits
Personally, I have the significant listening and communication skills with the
knowledge of the medicinal practices
Generally for the places like NHS, personal skills should consists of several innovating
ideas and techniques to serve people

WORKING WITH OTHERS
 While working with the other
people in health and social care
setting there is a need to
maintain good synchronization
between the respective parties
 In case of effective relationship
with others, there are more
chances of getting successful
result
 Especially with the patients and
other colleagues of different
functioning bodies of organisation
effective management of working
with others is very helpful

MANAGING SERVICES
For effective
management of the
services the workplace
should have the
availability of the
resources for all
emergency cases
Skilled staff and leaders
who can control any
critical situation
In NHS, there is a need to
create better
communication systems
so that doctors and
nurses can directly
communicate with each
other which can save lots
of time
In addition to this, in
future with the
development of more
advanced technological
systems this
management will also
going to be enhanced

IMPROVING
SERVICES

CONCLUSIO
N
The current presentation shows the leadership
and engagement to improve the facilities at
NHS
In this presentation, there are several subjects
have been explored to make proper
understanding of the leadership qualities and
their benefits at the health and social care
services
After the completion of the report, it can be
concluded that the need of leadership
qualities is very firm and hence people needs
to develop some skills for the welfare of all