The Role of Leadership in Organizational Success: An Essay

This essay delves into the critical role of leadership and entrepreneurship in driving success within the service sector. It begins by highlighting the importance of leaders in influencing, guiding, and directing employees to improve performance and efficiency. The essay then explores various leadership theories and models, including democratic and transactional leadership, to understand how leaders motivate employees and facilitate organizational success. The Leadership Jigsaw Model is presented, emphasizing the importance of vision, example, relationships, empowerment, communication, and motivation. The essay also examines the two-factor theory of motivation and concludes by discussing essential leadership skills like the ability to give meaning, team building, motivation, development, empowerment, and communication. The analysis emphasizes the need for leaders to adapt and apply these concepts to foster employee commitment, improve performance, and achieve organizational goals.

Leadership and
Entrepreneurship in
the service sector

Table of Contents
Leaders can and do make a difference when measuring a company's success ...............................1
INTRODUCTION ..........................................................................................................................1
Main body .......................................................................................................................................1
CONCLUSION ...............................................................................................................................8
REFRENCES.................................................................................................................................10

Leaders can and do make a difference when measuring a company's success
INTRODUCTION
Leaders are the individuals who are having the responsibility of influencing, guiding and
directing employees with the aim of improving their performance and making them more
competent and efficient therefore, plays a crucial role in success of a company (Northouse,
2019). Leadership includes setting clear strategic vision, communicating objective and shared
goals of organisation with employees and finally developing effective polices and strategies to
motivate and influence employees to perform task assigned to them in a effective manner
therefore, leadership ensures timely completion and attainment of goals and objectives of
organisation. The main aim of this essay writing is:
 To understand the crucial role played by the leaders in success of an organisation.
The objectives and targets set for this assignment includes:
 To evaluate various theories and models to develop a understanding about that how
leaders motivates employees and facilitates success for organisation.
 To having an objective to evaluate the concept of critical thinking.
Main body
A leader is a person who is having the art of motivating a group of people to act
according the directions and guidance provided to them in order to achieve the common and
mutual goals and targets of organisations. Therefore, the most important factors and main focus
of a leader is towards influencing and motivating employees so that a better coordination and
balance among their efforts and various activities can be easily maintain in order to achieve the
set the targets and goals (Guhr, Lebek and Breitner, 2019). For this, purpose use of many
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theories, approaches and models are made by leaders that includes participative or democratic
theory of leadership, Transactional leadership theory, Leadership Jigsaw Model, etc. that lead to
better coordination and flow of activities through having a better communication and perspective
in the organisation.
Democratic leadership or participative theory emphasis on the fact that leaders must
allow an involvement and participation of all employees, subordinates and other associated
parties in decision making process so that a more effective and mutual decision can be made
(Theory of Democratic Leadership, 2020). This approach of leadership facilitates a better
communication and interaction among leaders and its subordinates that enhance their moral and
also lade to improvement in efficiency. Timely discussion and consent from employees and staff
ensures proper flow and smooth functioning of operations through motivating employees for
effective and proper execution of task and activity allocated to them. Use of democratic approach
by a leaders built a feeling of trust, commitment and loyalty among the employees as their view
point and opinion are considered important by their leaders and proper involvement and
participation of staff is allowed in decision making which enhance the efficiency and creativity
level of employees and lead to success of organisation.
Beside the use of participative theory, many leaders also adopt use of transactional
leadership theory as it facilitates an effective way to monitor and check the efficiency level of
employees on the basis of which timely rewards and punishment are provided by leaders to its
subordinates that lead an improvement in their performance and productivity. Use of
transnational theory involves providing motivations and direction to followers and subordinates
through appealing and cresting self interest for them by the way of rewards. Under this system of
leadership the organisational gaols and desired level of performance are clearly set on the basis
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of which performance of employees are evaluated (Price, 2020). Use of contingent rewards
system is made by leaders under transactional leadership theory where a specific, measurable,
attainable, realistic and timely achievable goals are set that are directly linked to the rewards and
punishment. An efficient individual will receive the various kinds of rewards on successful
performance where as an unproductive employee have to face the punishment. Therefore, it can
be evaluated that through making use of transactional leadership theory, a leader can promote
effectiveness in its employees, individuals and group through providing better perks and rewards
and the threat of punishment also keep a check on their performance level and internally
motivates them to work harder in order to get rewards through timely achievement of goals that
facilitates success and better growth for overall organisation (Zaccaro, and Torres, 2019).
Leadership is a broad concept that can not be summed up by a list of few actions or point
as it involves active interaction with world to bring out new possibilities for improvement. The
Leadership Jigsaw Model basically focus on six pieces of leadership brought down and
developed by Alan Cutler which derbies the main activities and focuses that ever leader should
consider which are described as follows:
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Illustration 1: Leadership Jigsaw Model,2020
(source: Leadership Jigsaw Model)
Vision- the leader should work hard to develop and set an effective vision for success and
betterment of organisation (Roberts, 2019). Beside this, it is also the responsibility of leader to
effectively communicate these vision to its staff in an appealing way that motivates employees
both at practical and emotional level that is helpful in enhancing the performance and promote
effectiveness in individuals and group (The leadership jigsaw - finding the missing piece, 2020).
Example- A leader should set a good example for its subordinates through being firm on
its words and action of leader should match with words to lead a feeling of confidence in its
subordinates. Leader should take proper care of all the problems of organisation and its
employees and should also muck in occasionally with its staff when they are under pressures.
This act of leader makes its subordinates comfortable and more dedicated and competent towards
their work.
Relationships- Leader must try to build a positive and healthy relationship with its
subordinates and should work hard at countering a “them and us” culture in the organisation.
This positive relationship enhance the level of motivation in employees and build a feeling of
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respect, trust and loyalty among workforce which enhance performance and efficiency level of
individuals and teams in the organisation (Harrison, 2020).
Empowerment- It is essential for every leader to build effective empowerment with its
staff in order to maintain a balance between their interest and overall goals of organisation and
also reduce the employee turnover in the organisation. To ensures that timely training and
development program together with team bonding and interactive activity must be conducted by
a leader to maintain the high level of moral in its subordinates which improve and enhance their
efficiency and productivity.
Communication- Proper communication channels are necessary in every organisation to
ensure better flow of information and knowledge within the organisation. A leader should
develop a two way communication with its staff and employees to provide better guidance and
directions to them and also facilitates timely feedback, opinion and view points of staff for
having betterment an improvement in business operation and decisions that lead to success of
organisation (Golensky and Hager, 2020).
Motivation- A leader should understand that ever employee has a different set of
motivation stimuli and desires that influence them for better performance. Thus, a leader is the
person who is responsible for having a balance between desires and needs of employees and
maintain a coordination between interest of individuals and overall goal and objectives of
organisation so that its staff can be motivated for efficient achievement of the targets and success
of organisation. For that purpose and understanding the needs and desires of employees use of a
range of theories like two factor motivation theory are made by leaders. Two factor theory is
commonly known as Herzberg's motivation theory that has bifurcated all the factors present
within an organisation in two broad category i.e. motivators and Hygiene factors that can be
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adjust and managed by a leaders in order to motivate and direct its subordinates. One of them are
motivators that encourages employee to work harder and includes factors like Achievement,
growth, better responsibility, better development opportunity, advancement in job roles that
make an employees and individuals more efficient to achieve a better level of performance
(Nicholson and Kurucz, 2019). The other factor provided by this theory of motivation are
Hygiene factors that include better supervision, effective company policies, adequate salary,
security measures, timely rewards and perks that are necessary to provide a comfortable and
healthy workplace to staff and employees which lead to better performance and a feeling of
commitment and loyalty that improve their efficiency.
Illustration 2: Two factor theory of motivation, 2020.
(source:Two factor theory of motivation, 2020.)
Thus, it can be evaluated that leaders plays a significant role in success of organisation
through promoting effectiveness in individuals and groups by making efficient use of leadership
theories, models and approaches. For instance, the above stated Leadership Jigsaw Model has
clearly emphasised that a specific vision is set by leader to provide clear direction to its
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subordinates together with maintaining effective relation and employees empowerment that lead
to a feeling of loyalty and commitment in employees that ultimately bring efficiency and
improve performance of employees. Beside this, it can also be evaluated that proper motivation
and guidance is also provided by leaders along with timely training and development program to
sharpen and enhance the efficiency level and productivity of employees that facilitates success of
organisation.
To effectively implement these theories and become a strong leader that plays a
significant role in success of an organisation, some skills and attributes are essential in an
individuals (Johnson and Kruse, 2019). The skill which are necessary in an individuals to
develop effective leadership qualities and attributes include ability to give meaning i.e. the
capability of individuals that how can a problem or task can be defined in more effective and
better way so that it can be easily understood by all team members. Give meaning skills of an
individual is directly associated with ones ability of providing directions and setting effective
vision and objectives that inspires all and lead to improvement in their performance. Beside this,
the team building skills are also essential for an individuals to have leadership qualities. Team
building skills makes an individual able to effectively coordinate and bring a balance in various
teams in order to make them efficient to achieve a desired goal and target.
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Illustration 3: Essential leadership skill, 2020.
(source: Essential leadership skill, 2020.)
The most essential skill of a leaders that makes him able to direct and influence other is
motivation skills. It is must for an individuals to have effective motivation skill so that a proper
understanding about desire and needs of employees can be made which is necessary to direct and
influence them for achievement of overall goals and objectives of organisation. The motivations
skill makes a leaders able to channelize energy and professional potential in its staff in order to
achieve objectives in a efficient and successful manner (Alvesson and Einola, 2019).
Development and improving skill are also essential for an individual so that a culture of
contiguous improvement and better growth can be implemented in an organisation that is
necessary to have better growth and success. The other skills that is required in an individual to
become an effective leader is empowerment skill that facilitates better relationship with co-
workers and other staff that is necessary to ensure positive and healthy atmosphere that motivates
all for better performance. Finally, the most vital skill that a leader must posses is effective
communication skill without which a leader can not be able to direct or influence its followers
and subordinates. An individual must have an attracting and effective communication skill that
makes ones able to properly share views and opinion that is necessary to develop better
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understanding and beliefs in people which inspire them to follow the directions and guidance
provided by the leaders that facilitates timely achievement of targets and success for
organisation.
Further, leaders also make use of creative thinking in order to develop and create
something new or to develop a better manner and ways to ensure interrupted and free flow of
operations in the organisation to ensure its success. Beside this, creative thinking is also a tool of
effective entrepreneurship as it facilitates better competitive strength and effective function of
organisation in business environment through development of various effective strategies and
policies (Kuvaas and Buch, 2019). Creative thinking facilitates a better and unique way to look
into things and resolve issues and problems in more efficient way therefore, also facilitates
overall personal development in an individuals that makes them more competent and skilled that
ensure success of an organisation.
CONCLUSION
With respect to above essay writing it can be concluded that their various skills that are
needed in an individuals to become a good leader that includes communication skill, motivation
skill, empowerment skill, etc. that are necessary to direct employees and team members. Beside
this, it can also be concluded that a leader makes use of various approaches, models and theory
like participative and transnational theory to properly influence and guide the employees to have
better efficiency and performance that is necessary for success of an organisation.
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REFRENCES
Books and Journals
Northouse, P. G., 2019. Introduction to leadership: Concepts and practice. SAGE Publications,
Incorporated.
Guhr, N., Lebek, B. and Breitner, M. H., 2019. The impact of leadership on employees' intended
information security behaviour: An examination of the full‐range leadership
theory. Information Systems Journal. 29(2). pp.340-362.
Price, T. L., 2020. Leadership and the Ethics of Influence. Routledge.
Roberts, A. C., 2019. Theory to Practice: Exploring the Possible Misalignment Between Job
Expectations and the Actual Work of the Assistant Principal through the Lens of
Leadership Theory (Doctoral dissertation, Plymouth State University).
Harrison, C., 2020. Traditional Paradigms of Leadership: A Critical Insight into Established
Theories and Concepts.
Golensky, M. and Hager, M., 2020. Strategic leadership and management in nonprofit
organizations: Theory and practice. Oxford University Press, USA.
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