MG629: Leadership and Management Evaluation Report - Marks and Spencer

This report provides a comprehensive evaluation of leadership theories and management models implemented at Marks and Spencer. It begins with an executive summary and introduction, outlining the significance of leadership in directing the workforce and achieving organizational objectives. The report delves into various leadership approaches, including transactional and participative leadership, as well as the application of the McKinsey 7s model. It assesses the impact of these theories and models on Marks and Spencer's overall business performance, considering both external factors like global market image and customer relationships, and internal impacts such as workforce diversity and employee engagement. The report highlights how leadership and management models contribute to the achievement of business benchmarks, examining market demand, product and service development, and employee engagement within the company. The analysis incorporates relevant academic theories, models, and professional sources to compare theory with professional practice, providing a critical evaluation of leadership and management effectiveness within the organization. The report concludes by summarizing the key findings and their implications for Marks and Spencer's continued success.