Management 3: Evaluation of Leadership Role in Woolworth Performance

This project proposes an evaluation of leadership's role in organizational performance, specifically focusing on Woolworth. The research employs a mixed-methods design, combining qualitative and quantitative approaches. The methodology includes operationalization of research questions, determination of measurement levels, and the use of questionnaires for data collection. The study will be conducted in South Africa, targeting 50 Woolworth employees. Data analysis methods involve descriptive statistics and literature review. Ethical considerations, including data privacy and informed consent, are addressed. The project outlines research tools like Google Docs, MS-Excel, and SPSS for data analysis, as well as validity and reliability measures to ensure the study's integrity. The proposal details sampling strategies, data analysis plans, and a comprehensive reference list supporting the research framework. This project aims to provide valuable insights into the relationship between leadership and organizational success within the retail sector.

Running Head: MANAGEMENT
Evaluation of leadership role in the organizational performance, a case of Woolworth

MANAGEMENT 2
Table of Contents
Research design: mix research design (Strength and limitation)...............................................3
Operationalization of conceptual research question..................................................................3
Level of measurement (Scale)................................................................................................3
Research instrument: survey through questionnaire...............................................................4
Sampling and recruitment strategy.............................................................................................4
Data collection........................................................................................................................4
Data analysis plans.................................................................................................................5
Setting........................................................................................................................................5
Population..................................................................................................................................5
Description of your targeted population....................................................................................5
Sample........................................................................................................................................5
Ethical consideration..................................................................................................................6
Research tools............................................................................................................................7
Data analysis methods................................................................................................................7
Validity and Reliability..............................................................................................................8
References..................................................................................................................................9

MANAGEMENT 3
Research design: mix research design (Strength and limitation)
Mixed research will be chosen by an investigator into this research study for attaining the aim
and objectives in allocated time duration. Since this technique considers the unique
characteristics of both kinds of research design. In such a manner, a qualitative research
design is beneficial techniques to assessing the relationship between leadership and
organizational performance. Asides this, the quantitative research design is significant for
assessing the responses of research respondents (Bowles, et al., 2016).
This technique will be supportive for an investigator to avoid the barriers of investigation of
research study that would create at the time and after investigation. Since this technique of
research design would be relied on developing theoretical aspects and also improves the
practical knowledge regarding the evaluation of leadership role on the organizational
performance a case study of Woolworths.
However, a mixed research design is disadvantageous in terms of a complex process. It also
takes longer time and resources to execute and plan this kind of investigation. This is time-
consuming practices (Oberg, et al., 2017). Implementing and planning about one technique
by outlining on finding of another technique always show complex. It is also stated that
resolving inconsistency that creates in the interpretation of findings. It also proves unclear
and time-consuming.
Operationalization of conceptual research question
Level of measurement (Scale)
There is a different level of measurements such as interval, nominal, ordinal and ratio. Out of
four levels, nominal measurement level is implemented to classify the data while ratio and
interval level helps in collecting more exact outcomes (Bayne, et al., 2017). Therefore, both
interval and ratio level regarding measurement is implemented for evaluating leadership role
on the organizational performance a case study of Woolworths. Likert scale technique is used

MANAGEMENT 4
by the researcher that provides the measure of the significance of the company. It can entail
some alternatives as well as, makes competent to select one of them.
Research instrument: survey through questionnaire
Survey through the questionnaire will be implemented by the investigator for gathering the
views of respondents regarding the evaluation of leadership role on the organizational
performance a case study of Woolworths. Moreover, Google form will be implemented by an
investigator as it is advantageous to pool appropriate information that will be supportive for
avoiding the fairness from an organization (Mertens, et al., 2016). Moreover, it will increase
the quality of investigation by gathering relevant information. However, it is addressed that
Google form will take longer time and higher expenses. It is also assessed that this tool will
make competent to an investigator for gaining the dependability about the result of
investigation (Rajabian Tabesh, et al., 2016).
In the context of this research, the researcher will implement literature review technique as it
depicts the view of different authors in the context of the evaluation of leadership role on the
organizational performance a case study of Woolworths. This technique will be beneficial to
support the primary information and improves the reliability and validity of gathered
information. For developing inclusive information associated with research concern, different
sources will be implemented by an investigator to collect the information. These sources
would be a journal, articles, textbooks, internet, and academic publication (Holbeche, 2018).
Sampling and recruitment strategy
Data collection
Both primary and secondary data collection method will be implemented by the researcher
for this investigation as this will direct an investigator for declining the concern of
investigation. It would also support in gathering the fresh and innovative data that is required
for this research. Survey through the questionnaire will be implemented by research to gather

MANAGEMENT 5
the primary information associated with the research issue. In addition, secondary data will
be captured through different sources such as government report, textbooks, journal articles,
as well as, academic publications (Munir and Terry, 2018).
Data analysis plans
The data analysis plans are imperative for making one direction to the researcher for
conducting their study. It will also lead to the researcher about many acts named as research
aim and objectives, literature review, data collection, and data analysis method. The plan
could be effective in operating the research acts ineffective matter (Fernando, 2018).
Setting
This study will select South Africa for collecting the depth information about the research
issue. The selected geographical area supported to save time and transportation cost to
contact with research candidates. It is because of the research participants were from South
Africa.
Population
The researcher has selected 50 employees of Woolworth, South Africa. The people are
selected to get the opinion and views of research candidates about the leadership role in
improving the organizational performance, a case study of Woolworths. It is stated the
targeted population could be vital in getting information about the research matter (Sewell, et
al., 2017).
Description of your targeted population
The researcher has selected the retail industry for comprehending the role of leadership in
improving organizational performance. Because this sector has been grown rapidly but due to
some essential factors it could affect their performance.

MANAGEMENT 6
Sample
The sampling strategy aids to the investigator to get the data in the context of current matter.
The investigator could be conducted by considering different sources named as probability
and non-probability sampling tool. These methods will enable to get the data about the
research matter. The researcher will give more importance to probability sampling tool for
randomly selecting the research candidates and conducting the study effectively. The simple
random sampling tool is effective because this method could decline the possibility of getting
higher success (Els, et al., 2018). It is also illustrated that the non-probability sampling tool
will allow selecting the research candidates on the basis of age, gender, education, and
experience that could create biases in the study. The sampling tool could facilitate go get the
depth information about the study. The simple random sampling tool is also effective in
saving time and cost of the researcher that could be imperative in making the accuracy in the
research outcome (James, et al., 2018).
Ethical consideration
An investigator will emphasize on different factors for reducing ethical barriers from this
investigation and also aids for dealing with the investigation concerns. These factors are
illustrated as given below:
General data protection right
GDPR act will be entailed by the investigator to secure the secrecy with reference to personal
data that would be shared through targeted participants. In this context, an investigation will
not distribute the data to any individual (Edger, 2016).
Confidentiality:
Data gathered through respondents will not be shared with any individual who will not
participate in the investigation to secure confidentiality.
Anonymity:

MANAGEMENT 7
Chosen respondents will not be recognized for their views that they shared through
investigators with respect to investigation issue. Therefore, an investigator will offer
assurance to participants that their identity would be protected during as well as after the
research (Svensson, et al., 2016).
Plagiarism:
For performing the research free from plagiarism, an investigator will not copy-paste any
content in research and would write solution of research by using their own words.
Consent:
According to ethical norms, an investigator will not be under pressure to respond in the
investigation. It will demonstrate the requirement of gathering informed consent through
participants into the investigation (Johnson and Veldsman, 2017).
Research tools
The research tools are imperative for the investigator as it allows the researcher to perform
the study in an efficient manner. The researcher has selected Google doc. software to gather
information about the research issue. The research scholar will contact to the research
participants and inform them to the research candidates towards the research questions and all
information about the research due to getting the fair information (Johnson and Iyamu, 2019).
This tool will allow the researcher to save their cost as well as time by including all
participants in the study at the same time. The data will be evaluated by considering Ms-
Excel software and SPSS tool, which could mandate to the research participants for gathering
information about the research candidates. The researcher will also examine depth
information that will be collected in favour of the study and presented by the table, graphs,
and charts. SPSS software could be imperative for making accuracy in the research outcome
(Svensson, et al., 2016).

MANAGEMENT 8
Data analysis methods
The data analysis too will facilitate the researcher to deeply examine the data and make a
decision in favour of study. There are two methods which are usually used by the researcher
to examine their data named as qualitative as well as quantitative data analysis tool. In this
study, the researcher has more concentrate on the descriptive method that is vital for
evaluating the factual data in depth (Johnson and Iyamu, 2019). It will also aid the
investigator to develop the theories in favour of the research matter. This method could allow
the researcher to get without biased information about the research matter. This tool will be
imperative in getting depth information about the research candidates about the study matter.
Thus, it can be said that the researcher will also use the literature review method i.e. the
source qualitative method. Through this tool, the researcher will evaluate the theoretical
information and making a purposeful study (Edger, 2016).
Validity and Reliability
Reliability is the tool that is determined as the capability of examining the measurement
tools, internal consistency of evaluation tool, and a score of reliability (Johnson and Iyamu,
2019). It would facilitate the researcher to comprehend how much the research questions
were consistency while validity is used to examine the trustworthiness of the study. For
conducting this study, the investigator will use both reliability and validity tool and measure
the accuracy of the consistency of the research question. It would be effective for information
about the research matter (Edger, 2016).

MANAGEMENT 9
References
Bayne, L., Schepis, D. and Purchase, S., 2017. A framework for understanding strategic
network performance: Exploring efficiency and effectiveness at the network level. Industrial
Marketing Management, 67, pp.134-147.
Bowles, M.S., Harris, J., and Wilson, P.T., 2016. Leadership capabilities for agile
organizations: mining leadership frameworks using latent dirichlet allocation. International
Journal of Business and Social Science, 7(11), pp.10-23.
Edger, C., 2016. International Multi-Unit Leadership: Developing Local Leaders in
International Multi-Site Operations. Routledge.
Els, C.A.R.O., Grobbelaar, S.A.R.A. and Kennon, D.E.N.Z.I.L., 2018. Redefining the role of
SMEs in value-creating ecosystems: Evidence from case studies. 27th International
Association for Management of Technology (IAMOT), pp.1-26.
Fernando, M., 2018. LEADING CHANGE. Leadership: Regional and Global Perspectives,
p.280.
Holbeche, L., 2018. The Agile Organization: How to Build an Engaged, Innovative and
Resilient Business. Kogan Page Publishers.
James, S.W., Friel, S., Lawrence, M.A., Hoek, A.C. and Pearson, D., 2018. Inter-sectoral
action to support healthy and environmentally sustainable food behaviors: a study of sectoral
knowledge, governance, and implementation opportunities. Sustainability Science, 13(2),
pp.465-477.
Johnson, A.J. and Veldsman, T.H. eds., 2017. Leadership Dynamics and Wellbeing:
Perspectives from the Front Line(Vol. 5). KR Publishing.
Johnson, O., and Iyamu, T., 2019. Framework for the adoption of e‐commerce: A case of
South African retail grocery sector. The Electronic Journal of Information Systems in
Developing Countries, p.e12095.

MANAGEMENT 10
Mertens, W., Recker, J., Kohlborn, T., and Kummer, T.F., 2016. A framework for the study
of positive deviance in organizations. Deviant Behavior, 37(11), pp.1288-1307.
Munir, R. and Terry, C., 2018. Accountants and the Ethics of Profit: The Case of the
Australian Retail Industry. Journal of business ethics education, 15, pp.327-348.
Oberg, M., Colley, S., Lincolne, J., Graham, L. and Dekker, S., 2017. Innovation and
emerging paradigms: Shifting the needle on safety: progressing from dogma to science this
chapter was written in collaboration with. In Practical Guide to Safety Leadership (pp. 120-
164). Routledge.
Rajabian Tabesh, A., Batt, P.J., and Butler, B., 2016. Modeling the impact of environmental
and organizational determinants on green supply chain innovation and performance. Journal
of food products marketing, 22(4), pp.436-454.
Sewell, W., Mason, R.B. and Venter, P., 2017. Socio-economic developmental strategies as
retail performance indicators: A balanced scorecard approach. Development Southern
Africa, 34(3), pp.365-382.
Svensson, G., Høgevold, N.M., Petzer, D., Padin, C., Ferro, C., Klopper, H.B., Sosa Varela,
J.C. and Wagner, B., 2016. Framing stakeholder considerations and business sustainability
efforts: a construct, its dimensions, and items. Journal of Business & Industrial
Marketing, 31(2), pp.287-300.