Leadership and Management Report: External Factors and Analysis

This report delves into the core concepts of leadership and management, examining the key operational functions and responsibilities within an organization. It explores various operational approaches, such as Lean Management, Total Quality Management, and Six Sigma, illustrating how these strategies contribute to achieving organizational goals. The report also analyzes the impact of external business environment factors, including political, economic, social, technological, and legal influences, on decision-making processes. It concludes with recommendations for future improvements, emphasizing the importance of focusing on consumer needs and adhering to regulations to enhance overall business performance. The report also highlights the significance of employee retention as a crucial factor in achieving organizational success.

Leadership and management concepts

TABLE OF CONTENT
 INTRODUCTION
 Introduction to the key operation of the organization
 Roles and responsibilities of manager in the key operational functions
 Key operational approaches to operations management
 Impact of external business environment factors that affect decision-making by leaders and managers
 CONCLUSION
 Recommendation
 REFERENCES

INTRODUCTION
 Operations management is the business function which change inputs into outputs. The
resources that directly produce the organisation services and products it is concerned with
that resources.
 The main purpose of production management is to produce good and right quality of
product and service. The operational function of Morrison is to uses of wastage and
improve the quality of products and services that provided to customers.

Roles and responsibilities of manager in the key operational functions
 Management of resources
 Managing the quality
 Reducing of wastage

Key operational approaches to operations management
 Lean management theory
 Total quality management theory
 Six sigma theory

Impact of external business environment factors that affect decision-making
There are some external factors that affects decision-making which are-political, economic,
social, technological, environmental and legal.
 Political factors
 Economic factors
 Social factors
 Technological factors
 Legal factors
 Environmental factor

CONCLUSION
 From the above study it has been concluded that the roles of leadership and the functions
of management played an important role in different situation arises in the organisation.
 Leadership and management tackled all the organisational situation in their own ways.
For achieving organisational goals' manager and leaders took help of different operational
approaches like six sigma approach and total quality approach.

Recommendation
 For the future improvement manager and leaders must have to focus on the consumers
need and then plan accordingly. It will have to focus not only improving understanding
but also help to inform solutions for problem at regional, local and national level.
 Company must follow all the rules and regulations which affect business. It must focus
on the employees needs because employees are the asset of the company and their
retention is very important in achieving the overall goals.

REFERENCES
Avolio, B.J., 2017. Promoting more integrative strategies for leadership theory-building. American
psychologist.62(1). p.25.
Bush, T., 2003. Theories of educational leadership and management. Sage.
Eden, D. and Leviatan, U., 1975. Implicit leadership theory as a determinant of the factor structure underlying
supervisory behavior scales. Journal of Applied Psychology.60(6). p.736.
Hughes, R.L., 2013. Leadership: Enhancing the lessons of experience. Richard D. Irwin, Inc., 1333 Burridge
Parkway, Burridge, IL 60521.
Mujtaba, B.G., 2013. Managerial skills and practices for global leadership. ILEAD Academy.
Smircich, L. and Morgan, G., 2014. Leadership: The management of meaning. The Journal of applied behavioral
science.18(3).pp.257-273.

THANK-YOU