Leadership and Management Analysis: Hazev, Haz, and Tas Chains Report

This report delves into the realm of leadership and management within the service industries, specifically focusing on restaurant chains Hazev, Haz, and Tas. It begins by assessing classical management theories, emphasizing their impact on operational efficiency and employee management. The report then explores the roles of leaders and various leadership styles, including autocratic, democratic, strategic, laissez-faire, and transformational approaches. A significant portion of the report is dedicated to analyzing the specific management and leadership styles employed by Hazev, Haz, and Tas chains, highlighting the adoption of transformational and laissez-faire leadership to foster creativity and innovation, as well as the implementation of digital technology to enhance business strategies. The report concludes by examining the influence of digital technology on both internal and external management styles, underscoring its role in improving planning accuracy, communication, and overall organizational effectiveness.

LEADERSHIP AND
MANAGEMENT FOR SERVICE
INDUSTRIES

Table of Contents
INTRODUCTION ..........................................................................................................................1
Main body .......................................................................................................................................1
1. Assessed classical management theories. ..............................................................................1
2. Description on the role of leader and different leadership style. ...........................................2
Define management and leadership style in Hazev, Haz and Tas chains. .................................3
Description on how digital technology affect internal and external management styles............4
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................6

INTRODUCTION
Leadership is term that is defined as an individual ability to influence, motivate and
enables others to contribute towards the organisational success (Harper, 2018). This is defined as
setting a new direction and vision so that proper aims and profitability can be achieved.
Management is term that can be defined as control or direct people that aids to maximise the
efficiency that supports to achieve organisational goals. Therefore, leadership is one of the
crucial part of the effective management as it aids to influence and drive the group efforts
towards accomplishment of goals. The present report is based on business activities of
restaurant chains called as Hazev, Haz and Tas. It includes in 21 food and beverage operations in
and around central London.
Furthermore, report will cover the following things as different classical management
theories, role of leader and leadership styles, reviewing the management and leadership style in
Hazev, Haz and Tas. Thus, impact of digital technology is need to be defined to lead and manage
the working enterprise.
Main body
1. Assessed classical management theories.
Classical management theories is based on belief that workers have only economic and
physical needs. This is not inclusive of social needs or job satisfaction but aids to put focus over
specialization of labour, centralized leadership, decision making and profit maximization ( Petty,
2018). It mainly put it consideration over execution and maximising production. It is one of the
oldest theory that mainly consider operational functions and creation of standards that aids to
enhance the production output. At every level, this theory aids to create multiple level of workers
in order to improvise the productivity. Employees at the lower level find task that can be
overseen by supervisors and specific procedures are must be designed to have maximisation in
productivity and profitability.
Hence, this is theory that designed procedures to not completing the task and to keep
personal issues out of business. This is very helpful for enterprise in order to recognize the
difference among the employees. It is the theory that supports to focus on improving output and
rewarding high performing employee by the bonuses or wages. Thus, three theories that mainly
composed of classical management theories as-
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Scientific management theory- It is theory that mainly focused on minimizing wast and
reducing production times. This is one of the scientific approach to bring improvement in
operational process (McCaffery, 2018). It aids to have reduction in “hit and trial” practices that
helps to put major focus over incentivize performance of employees.
Administrative management theory- Management is considered as one of the primary activity
that provides details guidelines for managers. With help of it, business function can be conducted
in better and effective manner.
Bureaucracy theory- This is theory that aids to promote management and gives more focus over
formal authority.
2. Description on the role of leader and different leadership style.
Leadership is the process that aids to influence the leaders, followers and it is the action
that aids to lead the employees in order to achieve goals. Thus, roles of leader and different
leadership styles defined in following manner as-
Role of leader
 Required at all levels- Leadership is function that is very crucial at all levels of
management. At top level, it aids to formulate the plan and policies. In middle and lower
level it requires interpretation and execution of plans and programs framed by top
management.
 Representative of the enterprise- Manager the enterprise can be called as representative
of the enterprise (Hallinger, 2018 ). Thus, role is to communicate the own department
which he leads.
 Integrates and reconciles the personal goals- Leader with help of leadership trails
reconciling and integrates the personal goal of employees. He must take initiative in order
to coordinate the efforts of people towards achieving one common goal.
 Philosopher and guider- leader must work as to communicate and supervise the plan
and policies of top management and also works as to secure their contribution in order to
achieve one common goal.
Leadership styles-
Effective leaders have varied style and combination of styles that aids to make them
successful in guiding and inspiring employees within the enterprise. Thus, efficient leaders
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within the enterprise are capable of driving profitability and productivity within enterprise. Thus,
leadership styles defined in following manner as-
Autocratic leadership- Under this, leaders provides the clear expectation for what needs to be
done and when it should be done. It is the style that mainly focus on command of leader and
control of followers. High turnover and low satisfaction is expected in this leadership style. This
is inverse of democratic leadership and it gives the full power and authority to the leader.
 Democratic leadership- This is leadership that is participative in nature and leaders
involves the team member at time of making decision (Kutz, 2018). It is effective within
the enterprise in which members are highly skilled and experienced.
 Strategic leadership style- It is term that enables to create a team for team members and
that is well trained and well equipped to deal with unforeseen risk and threats. Strategic
leadership styles creates vision with help of right strategies.
 Laissez faire leadership style- It is style that aids to give maximum scope for innovation
and flexibility. Leaders delegates the responsibility to team members so that one common
goals can be achieved. This defined as unstructured approach to learning. It helps the
employee in order to find creative means of accomplishing high rate of sales.
 Transformative leadership- It mainly focuses on setting high goals with strict deadlines.
Under this, leader can set the challenging expectation for themselves and team achieve
exceptional results.
Define management and leadership style in Hazev, Haz and Tas chains.
Management and leadership style plays crucial role in order to bring systematic working
within the enterprise. Thus, managers and leaders of Hazev, Haz and Tas chains are using
Transformation leadership styles and Laissez fair leadership process, this both aids to bring
systematic working within the enterprise. Furthermore, Laissez fair leadership process aids to
various benefits in order to have creation of creative environment by relies mainly over talent,
existing experience and creativity aids to drive result. Thus, Hazev, Haz and Tas is undertaking
this leadership styles to find creative means of accomplishing the higher sales rate. It is the
enterprise that is taking initiatives to implement digital technology so that can able to have more
creative strategies to drive innovation successfully (Car, Kyaw and Atun, 2018). On the other
hand, in order to executive better use of technical advancement the quoted chains are
Transformation leadership style. It is one of the collaborative style that aids to take better
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decision making. It is very helpful leadership style that aids to encourage employees to think
critically. Thus, it is one of the attractive approach for technological industry as it provides
member the innovative thinking.
Thus, better managerial theories aids bring systematic working and implementation in
business enterprise. Therefore, social, cloud, big data analytics and internet of everything plays
crucial role to bring systematic working within the enterprise. Technical advancement has
created the ripple effect on transforming the market. In addition to this, advancement in digital
technical advancement has disrupted each and every activity. Innovation and risk taking define
the high impact leadership process and this derives the better and effective undertaking.
Description on how digital technology affect internal and external management styles.
Technology aids to improvise the accuracy of planning in management by providing and
maintaining effective decisions (Sousa and Rocha, 2019). Therefore, technical advancement
maximise the benefits and minimise the problems. In addition to it, technological make it easier
to have better internal management styles that refers to events, factors, people and structures and
condition inside the enterprise.
Technical change have depth impact on all organisations. It enhanced the responsibility
on management for organisation to put their major focus over planning, decision making, control
and coordination. Successful enterprise have robust communication practices and team leaders
effectively communicate and improve the result (Bell, 2018 ). Hence, it can be stated that
organisations with communication deficiencies has rigid leadership structures. In addition to it,
this can be stated that successful enterprises thrive robust communication practices and this
enterprise has clear sense of its ultimate purpose. Customers, competition, economy and
technological condition are most common external factors that can influence the working of the
enterprise.
CONCLUSION
Hereby, it can be concluded that leadership is term that is defined as setting new
direction and vision. Thus, effective leaders aids to create inspiring vision of the future,
motivates and inspires people to get engaged with vision. Managers is the person who managers
he organisation and be responsible for planning, direction, coordination and to control the all
activities within enterprise.
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Thus, report is based on restaurant chain as Hazev, Haz and Tas and in this digital
technological advancement aids to improvize business activities and process.Furthermore, reprot
has covered various topics as classical managment theories, impact of digital technology on
internal and externam management styles and management and leadership style in Hazev, Haz
and Tas chains.
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REFERENCES
Book & Journal
Harper, H., 2018. Management in Further Education: theory and practice. Routledge.
Petty, R.E., 2018. Attitudes and persuasion: Classic and contemporary approaches. Routledge.
McCaffery, P., 2018. The higher education manager's handbook: effective leadership and
management in universities and colleges. Routledge.
Hallinger, P., 2018. Surfacing a hidden literature: A systematic review of research on educational
leadership and management in Africa. Educational Management Administration &
Leadership. 46(3). pp.362-384.
Kutz, M.R., 2018. Leadership and management in athletic training. Jones & Bartlett Learning.
Car, L.T., Kyaw, B.M. and Atun, R., 2018. The role of eLearning in health management and
leadership capacity building in health system: a systematic review. Human resources for
health. 16(1). p.44.
Bell, L., 2018. Management skills in primary schools. Routledge.
Sousa, M.J. and Rocha, Á., 2019. Leadership styles and skills developed through game-based
learning. Journal of Business Research. 94. pp.360-366.
Online
5 Different Types of Leadership Styles. 2019. [Online] Available
through:<https://smallbusiness.chron.com/5-different-types-leadership-styles-
17584.html>.
Leadership Styles and Frameworks You Should Know. 2019. [Online] Available
through:<https://www.verywellmind.com/leadership-styles-2795312>.
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