Leadership & Management: High-Performance Culture & Staff Development

This report provides an overview of high-performance work culture within organizations, emphasizing its importance for long-term success. It critically evaluates the concepts presented by Steve Jobs and McKinsey Management Consultants regarding leadership and organizational culture. The report also examines management development programs, focusing on coaching and mentoring as key strategies for enhancing employee knowledge and productivity. It further proposes a coaching program with goal setting and mentoring programs matching mentors and mentees based on specialization, tailored for companies like Marks and Spencer. The conclusion highlights the significance of these approaches in retaining satisfied staff members and effectively managing operational activities, particularly in diverse and complex work environments. Desklib offers similar documents and solved assignments for students.

Leadership and management

Table of content
 Introduction
 Concept of high-performance work culture and evaluate the management
development programmes
 Design an appropriate coaching and mentoring programme that can be
implemented to develop staff
 Conclusion
 References

Introduction
High performance work culture is a set of behaviour and policies that leads within an organisation
to attain the high quality results within marketplace. Those organisation focus high performance
work culture that attain high level of monetary growth that are attained over along period of time
(Bush, Bell and Middlewood, 2019). This report covers the concept of high performance work
culture by critical evaluate the quotations that are “My job is not to be easy on people. My job is
to take these great people we have and to push them and make them even better.” Steve Jobs.
Another one is “Shifting the culture of any organization takes time, effort, and commitment. But it
begins with clear, visible changes in behaviour, especially by the leaders of that organization”
McKinsey, Management Consultants.

Concept of high-performance work culture and
evaluate the management development programmes
High performance work culture defines as a virtual and physical environment
that is useful to design the workers in an effective manner so that valuable results
are enjoyed by company in their long term survival. Higher performance work
culture within an organisation describe the dedicated and hard working employees
who are focused towards gaining profitable results. In terms of Marks and
Spencer, manager emphasis on developing high performance working culture so
that productive results are attained.

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 Management development programmes
It refers to a model that strengthen the relationship between managers at all hierarchy
level. This reflects that employees at managerial level work as per their ability along with
they encourage other members within organisation that allow manager to effectively manage
their teams properly. It involves several activities such as management coaching, mentoring,
guiding, training and education etc. The main advantage of this development programmes is
to enhance knowledge of employees so that they provide productive work to company.

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 Coaching- It refers to a type of management program that equip people with
knowledge, tools, opportunities so that they need to fully developed in an
effective manner. Coaching is very useful to develops the culture within
organisation that maximise personal and professional potential. It express as a
client driven process. As per McKinsey Management consultant shifting
culture takes more time and efforts.

Design an appropriate coaching and mentoring
programme that can be implemented to develop staff
In an organisation it is essential to implement coaching and mentoring programme for developing
the staff members so that profitable results are enjoyed by company within competitive
marketplace. In case of Marks and Spencer, several program are to be implemented to execute
mentoring and coaching for maintaining culture within organisation are presented below:
Coaching program for developing staff:
 Goal setting- It is an effective coaching program for employees so that their working criteria is
to be developed (Alchin, Arthur and Woodrow, 2019).

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Mentoring Program for developing staff
 Match mentors and mentees- In case of Marks and Spencer it is essential to match the
mentors and mentees according to area of specification. As mentors are those who set path
for mentees according to task so that it should be attained effectively and efficiently. In this
manger effectively focus on selecting suitable mentor for train staff members so that
company proficiency is to be increased (Rehman and Iqbal, 2020).

Conclusion
From the above report it is to be concluded that high performance work culture is
essential for organization long term success and growth. This presentation report
covers the coaching and mentoring management styles that is used to retain and
satisfied staff members. Therefore, it also helps in leading and managing
operational activities of employees effectively and efficiently. Further it
demonstrated the importance of coaching and mentoring when there is diversity in
management and performing job role is reflects in complex manner.

References
 Alchin, I., Arthur, L. and Woodrow, C., 2019. Evidencing leadership
and management challenges in early childhood in
Australia. Australasian journal of early childhood, 44(3), pp.285-297.
 Bush, T., Bell, L. and Middlewood, D. eds., 2019. Principles of
educational leadership & management. Sage.
 Golensky, M. and Hager, M., 2020. Strategic leadership and
management in nonprofit organizations: Theory and practice. Oxford
University Press.
 Hallinger, P., 2020. Science mapping the knowledge base on
educational leadership and management from the emerging regions
of Asia, Africa and Latin America, 1965–2018. Educational
Management Administration & Leadership, 48(2), pp.209-230.

Thank-You!!