Holiday Inn Case Study: Talent Management and Leadership Impact

This report presents a case study analyzing talent management within Holiday Inn. It begins with an overview of the company and its objectives, followed by an examination of the research methodology, including data collection methods and analysis techniques. The research explores the impact of talent management on productivity and profitability, with a focus on the roles of leaders and managers in fostering employee development. The findings highlight the importance of continuous training and development opportunities and the significance of leadership skills in achieving organizational goals. The conclusion emphasizes the crucial role of talent management in improving service quality and enhancing employee performance within the hospitality industry. The report includes references and is available on Desklib for students seeking resources for their studies.

Research Project

Table of Content
 Introduction
 Research aim
 Research objectives
 Data analysis
 Findings
 Conclusion
 References

Introduction
Talent management is a process which is helpful in attracting, hiring as well as retaining
employee with in organisation. Purpose of talent management is to increase the performance
of employees by motivating them. Chosen company for this presentation in Holiday Inn.
Founder of Holiday in company is Kemmons Wilson and its headquarter is established in
Denham, United Kingdom. This presentation includes different ways of data collection and
analysing business.

Research aim
 “To analyse the contribution of line manager and leader in talent management as well as
development of an organisation.” A case study on Holiday Inn hotel.

Research objectives
Research Objectives
 To determine the concept of talent management at workplace.
 To analyse the significance of Manager's and leader's role in organisational development
 To ascertain the contribution of line manager or leader in well-being of employees and
talent management.

Data analysis
 Theme 1: The concept of Talent management
1. Are you well aware about the concept of Talent management. Frequency
 Yes 35
 No 5

Cont.…
 Theme 2: Different ways through which respective company can enhance its services in
hospitality industry.
2. According to you what are the different ways through which Holiday
Inn company can enhance its services in hospitality industry.
Frequency
 Offering personalized customer service 6
 Update technology 4
 Training to staff member 5
 All of the above 15

Cont.…
 Theme 3: Talent management will lead to have an impact on productivity and
profitability of organisation.
3. Do you think talent management will lead to have an impact on
productivity and profitability of organisation.
Frequency
 Yes 34
 No 6

Findings
 It has been identified that that organisation should provide continuous effective training
and development opportunities to employees which generally reflects both organisation as
well as employee needs.
 Leaders and manager should have appropriate skills and capabilities to manage business
task in effective manner. So that employees can achieve set goals.

Conclusion
From the above study it can be concluded that, talent management plays a vital role in
managing crucial resources and employees of organisation. Talent management is significant
for improving the quality of services offered by hospitality industry. It basically help in
enhancing the performance and productivity of employees in order to achieve set goals.

References