Leadership Impact on Employee Engagement & Wellbeing at ICICI Bank

This report assesses the impact of leadership on employee engagement and wellbeing at ICICI Bank. The research identifies a problem related to lack of communication and wellbeing initiatives, which negatively affects employee engagement and performance. The aim is to evaluate this impact, addressing questions about leadership understanding, its effects on employees, leader roles, and improvement strategies. A mixed-methods research design is employed, using quantitative surveys and qualitative literature review, with a sample size of 50 ICICI Bank employees selected through probability sampling. Ethical considerations, such as data privacy and plagiarism avoidance, are prioritized. The research utilizes tools like observation checklists to gather relevant data, referencing various studies on leadership, employee engagement, and organizational performance. This analysis contributes to understanding and enhancing leadership practices within ICICI Bank to improve employee engagement and wellbeing.

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Impact of leadership on the engagement and wellbeing of employees at ICICI bank
Student Name
Student Number

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ICICI Bank Limited (Industrial Credit and Investment Corporation of
India) is an Indian multinational banking and financial service
organization, which headquarter is established in Mumbai,
Maharashtra
The bank presently has a network of 14417 ATMs and 4867 branches
across India and has availability in 19 nations including the Indian
nation.
There are 81,548 employed in 2018 (ICICI Bank, 2018).
It is located in Vinukonda that is a town in Guntur district of the
Indian state of Andhra Pradesh.
15 members of team has been working at this branch
I have selected this branch as here, I have done my internship in the
past.
Industry Partner

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• The research field is associated with leadership that
is sub division of human resource management
• The problem is identified in ICICI bank is the lack of
communication, lack of well-being initiative that
affects the employees to engage in the workplace.
• This problem can directly affect the performance of
the company (Popli, and Rizvi, 2015).
• Thus, this research would aid to understand the
impact of leadership on the management of
diversity within the workplace of ICICI Bank in
Andhra Pradesh, India.
Research Problem

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• The research aim is to evaluate the impact of
leadership on the engagement and wellbeing of
employees at ICICI bank.
Research Aim

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• According to Ugwu Onyishi and Rodríguez-
Sánchez (2014), leadership is intended to engage
the workforces and also helps in their well-being
at the workplace.
• Furthermore, the structure of the company could
be distinguished considerably in industry.
Literature review

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In the view of Amankwaa and Anku-Tsede
(2015), a transformational leader applies their
belief in the company’s vision in order to
encourage the diverse staff for becoming more
productive and work with respect to the goal of
the company.
In support of this, Klettner Clarke and Boersma
(2014) determined that a leader should
demonstrate appreciation for employees as it
would engage them at the workplace.
Con’t

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 RQ1: What is conceptual understanding about
the leadership at the workplace?
 RQ2: How leadership affects the wellbeing and
engagement of employees at the workplace in
the case of ICICI bank?
 RQ3: What are the roles and responsibilities of
a leader in ICICI bank?
 RQ4: How leadership can be improved to
engage and offering wellbeing to the
employees at the workplace?
Research Questions

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• In this investigation, mix research design will chose
for attaining the objectives of the investigation.
• Since, this investigation entails the features of both
designing of investigation.
• Quantitative research design would be implemented
to assess the responds of respondents.
• Moreover, to explain the association between
leadership, and engagement and wellbeing of
employees at ICICI bank, an investigator will
implement qualitative research design (Visser, and
Tolhurst, 2017).
Research Design

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Under this dissertation, survey through questionnaire
technique will be used by an investigator for gathering
the belief of research respondents about impact of
leadership on the engagement and wellbeing of
employees at ICICI bank (Klettner, Clarke, and Boersma,
2014).
Under this investigation, a literature review is
implemented as it demonstrated the views of different
authors regarding the leadership and its impact on
engagement and wellbeing of employees at ICICI bank
In this research, 50 workforces from ICICI bank will be
selected as a sample size.
Research Design

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Under this investigation, probability sampling
technique is chosen by an investigator to
select the respondents to conduct the survey
and to increase the depth knowledge about
research concern.
In such sampling technique, simple random
sampling method would be selected where all
participants would be selected on random
basis (Amankwaa, and Anku-Tsede, 2015).
Research design

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Observation checklist
• Do these questions collect data for all relevant
constructs?
• Am I biasing the answer by asking this question in
a specific way?
• How can I be minimize the degree to which a
respondent may answer untruthfully to this
question.
Research Design: Research Tool(s)

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 An investigator maintains the privacy and
confidentiality regarding participant’s data to
avoid the ethical concerns from this research.
 For eliminating the ethical concern related to
plagiarism and manipulation, an investigator
has collected the data from secondary
techniques (De Spiegelaere, et. al., 2014).
Ethical considerations