Leadership Impact on Employee Turnover & Financial Performance

This report investigates the impact of leadership on employee turnover and financial performance within the Nigerian banking industry, using Access Bank Plc as a case study. It explores the concepts of leadership and employee turnover, examining both positive and negative impacts of leadership styles on turnover rates. The research identifies strategies for mitigating the negative effects of leadership on employee retention, emphasizing the importance of employee motivation, equal opportunities, and a positive work environment. The study employs questionnaires and secondary data analysis to understand the relationship between leadership practices and employee turnover, aiming to provide insights for improving leadership effectiveness and reducing employee attrition in the banking sector. The literature review covers various leadership theories and their implications for employee turnover, while the research design incorporates both deductive and inductive reasoning. The report concludes by highlighting the significance of effective leadership in fostering a stable and productive workforce within the Nigerian banking industry.

INVESTIGATE THE IMPACT OF LEADERSHIP
ON EMPLOYEE TURNOVER
1

Contents
ACTIVITY 1...................................................................................................................................4
1) Name of the topic....................................................................................................................4
2) Specification of the topic.........................................................................................................4
3) Research questions..................................................................................................................4
4) Rationale of the research.........................................................................................................4
5) Benefit of the research to society............................................................................................4
6) Topic aligned with long-term career goals..............................................................................4
7) Location of the research..........................................................................................................4
ACTIVITY 2...................................................................................................................................5
Literature on topic........................................................................................................................5
Concept of leadership and employee turnover............................................................................5
Positive and negative impact of leadership on the rate of employee turnover............................5
Ways that would be used for overcoming the negative impact of leadership on the rate of
employee turnover.......................................................................................................................6
ACTIVITY 3...................................................................................................................................7
ACTIVITY 4.................................................................................................................................11
Requirement of the topic...........................................................................................................11
Importance of the topic..............................................................................................................11
Research aim..............................................................................................................................11
Research objectives...................................................................................................................11
Research questions.....................................................................................................................11
ACTIVITY 6.................................................................................................................................12
FINAL PROPOSAL......................................................................................................................15
Topic: UMOCJY-60-M.............................................................................................................15
Topic: UMSDS8-60-M..............................................................................................................15
Aim............................................................................................................................................15
Objectives..................................................................................................................................15
Research ethics..........................................................................................................................15
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Research questions.....................................................................................................................16
Review of literature...................................................................................................................16
Research design.........................................................................................................................18
Data collection method..............................................................................................................18
Research site..............................................................................................................................18
Sampling....................................................................................................................................18
Timescale...................................................................................................................................19
REFERENCES..............................................................................................................................21
3

ACTIVITY 1
1) Name of the topic
Investigate the impact of leadership on employee turnover along with financial
performance of Nigeria banking industry
2) Specification of the topic
To investigate the positive and negative impact of leadership on the rate of employee
turnover along with financial performance of UK banking industry: A study on Access Bank Plc
3) Research questions
 What is the concept of leadership and employee turnover?
 What are the positive and negative impact of leadership on the rate of employee
turnover?
 What are the ways that would be used for overcoming the negative impact of leadership
on the rate of employee turnover?
4) Rationale of the research
The rationale regarding conducting this research is to identify the positive and negative
impact of leadership on the rate of employee turnover along with financial performance of
Nigeria banking industry.
5) Benefit of the research to society
This research is beneficial for the society by providing job opportunity to the unemployed
people.
6) Topic aligned with long-term career goals
This research or topic is important for me because it helps in increasing my personal and
professional growth. At personal level, this study helps me by improving my research skills that
are data collection, time management, decision making, presentation and may others. At
professional level, this research assists me by providing job opportunity in Nigeria banking
sector.
7) Location of the research
This research will be conducted in Nigeria’s baking sector.
4

ACTIVITY 2
Literature on topic
Literature is the review of available sources that are books, journals, articles, publication
research and many others. These sources are used for collecting accurate and in-depth
information regarding the role of leadership in reduction of employee turnover.
Concept of leadership and employee turnover
According to the Bennis and Thomas (2020), leadership is the capability of a person or
group of individual to influence their employees towards attainment of common goals of an
organisation.
As per the opinion of Rosenbach (2018), leadership is the art of influencing and
motivating employees to work effectively and helps an organisation in accomplishment of
competitive advantages.
According to the Lyons and Bandura (2019), employee turnover introduces to the total
number of employees who leave an organisation over a definite time period.
On the other hand, Zimmerman, Swider and Boswell (2019), turnover of the employee is
defined as the number of workers who quite the company.
Positive and negative impact of leadership on the rate of employee turnover
According to the Northouse (2021), leadership has a positive impact in reducing the
employee turnover. Leadership within a workplace is important because it increase motivation
among employees that resulted in reduced turnover.
As per the opinion of Daniëls, Hondeghem and Dochy (2019), within an organisation,
leadership is essential for the company because with the help of this, they can easily increase
satisfaction and motivation among the workforce. This has a positive impact on company by
reducing employee turnover.
On the other hand, Zhao and et. al., (2018), inappropriate leadership at workplace has a
negative impact on employees because it increases demotivation among workplace that turn to
increase employee turnover.
According to the view presented by Skelton, Nattress and Dwyer (2019), if an organisation
not use effective leadership then it increases rate of employee turnover. This has a negative effect
over business performance and growth of an organisation.
5

Ways that would be used for overcoming the negative impact of leadership on the rate of
employee turnover
According to the Antonakis and Day (2018), in order to reduce negative impact of
leadership, there is a suggestion to an organisation to increase employee motivation by using
participative leadership.
As per the opinion of Western (2019), providing equal opportunity to the employees is an
effective way for overcoming the employee turnover.
On the other hand, Chiat and Panatik (2019), for reducing the negative effect of leadership
on the rate of employee turnover, there is requirement for developing positive working
environment.
As per the view presented by the Gao, Wen and Zhang (2019), developing exclusive
working environment is essential for an organisation in reducing employee turnover within a
workplace.
6

ACTIVITY 3
What are the research
questions?
What is the
purpose of
the theory
produced?
What
type of
reasoning
is used?
How would
describe the
type of data
used?
What does
the
conclusion
and the
agenda for
further
research
section
suggest?
How
useful
is this
piece?
What is the concept of
leadership and employee
turnover?
What are the positive and
negative impact of
leadership on the rate of
employee turnover?
What are the ways that
would be used for
overcoming the negative
impact of leadership on
the rate of employee
turnover?
Ordering Deductive Questionnaire By carrying
out cross-
sectional
analysis
5
Antonakis, J. and Day,
D.V., 2018. Leadership:
Past, present, and future.
Ordering Deductive Questionnaire By carrying
out cross-
sectional
analysis
5
Bennis, W.G. and
Thomas, R.J., 2020.
Crucibles of
Ordering Inductive Secondary
sources of
data
By
conducting
longitudinal
4
7

leadership. Harvard
business review, 80.
collection
such as
books,
journals etc.
study.
Chiat, L.C. and Panatik,
S.A., 2019. Perceptions of
employee turnover
intention by Herzberg’s
motivation-hygiene
theory: A systematic
literature review. Journal
of Research in
Psychology, 1(2), pp.10-
15.
Reducing
employee
turnover
through
leadership
Deductive Interview Cross-
sectional
study
5
Daniëls, E., Hondeghem,
A. and Dochy, F., 2019. A
review on leadership and
leadership development in
educational
settings. Educational
research review, 27,
pp.110-125.
Ordering Deductive Questionnaire By carrying
out cross-
sectional
analysis
4
Gao, X., Wen, J. and
Zhang, C., 2019. An
improved random forest
algorithm for predicting
employee
turnover. Mathematical
Problems in
Reducing
employee
turnover
through
leadership
Deductive Interview Cross-
sectional
study
5
8

Engineering, 2019.
Lyons, P. and Bandura,
R., 2019. Employee
turnover: Features and
perspectives. Development
and Learning in
Organizations: An
International Journal.
Ordering Deductive Questionnaire By carrying
out cross-
sectional
analysis
5
Northouse, P.G.,
2021. Leadership: Theory
and practice. Sage
publications.
Ordering Deductive Questionnaire By
following
longitudinal
approach
5
Rosenbach, W.E.,
2018. Contemporary
issues in leadership.
Routledge.
Ordering Inductive Questionnaire By
following
longitudinal
approach
5
Skelton, A.R., Nattress, D.
and Dwyer, R.J., 2019.
Predicting manufacturing
employee turnover
intentions. Journal of
Economics, Finance and
Administrative Science.
Reducing
employee
turnover
through
leadership
Deductive Interview Cross-
sectional
study
5
Western, S.,
2019. Leadership: A
critical text. Sage.
Ordering Deductive Questionnaire By
following
longitudinal
5
9

approach
Zhao, Y. and et. al., 2018,
September. Employee
turnover prediction with
machine learning: A
reliable approach.
In Proceedings of SAI
intelligent systems
conference (pp. 737-758).
Springer, Cham.
Ordering Deductive Questionnaire By carrying
out cross-
sectional
analysis
5
Zimmerman, R.D.,
Swider, B.W. and
Boswell, W.R., 2019.
Synthesizing content
models of employee
turnover. Human
Resource
Management, 58(1),
pp.99-114.
Ordering Deductive Questionnaire By
following
longitudinal
approach
5
10

ACTIVITY 4
Requirement of the topic
This topic is needed because it helps me in identifying positive and negative impact of leadership
on the rate of employee turnover along with financial performance of UK banking industry
Importance of the topic
Current topic is important and essential because it helps in overcoming the negative impact
of leadership on the rate of employee turnover.
Research aim
The aim of the current research is “To investigate the positive and negative impact of
leadership on the rate of employee turnover along with financial performance of UK banking
industry: A study on Access Bank Plc
Research objectives
 To identify the concept of leadership and employee turnover
 To identify the positive and negative impact of leadership on the rate of employee
turnover
 To determine the ways that would be used for overcoming the negative impact of
leadership on the rate of employee turnover
Research questions
 What is the concept of leadership and employee turnover?
 What are the positive and negative impact of leadership on the rate of employee
turnover?
 What are the ways that would be used for overcoming the negative impact of leadership
on the rate of employee turnover?
11

ACTIVITY 6
What are the researchers trying
to go?
What is the
purpose of
theory
Is the sampling
probabilistic or
non-
probabilistic?
Which
sampling
method is used?
How would
you describe
the type of data
used
What is the concept of
leadership and employee
turnover?
What are the positive and
negative impact of leadership
on the rate of employee
turnover?
What are the ways that would
be used for overcoming the
negative impact of leadership
on the rate of employee
turnover?
Ordering Probabilistic Questionnaire 20 respondents
Antonakis, J. and Day, D.V.,
2018. Leadership: Past,
present, and future.
Ordering Probabilistic Questionnaire 20 respondents
Bennis, W.G. and Thomas,
R.J., 2020. Crucibles of
leadership. Harvard business
review, 80.
Ordering No requirement
for using
sampling
Secondary
sources of data
collection such
as books,
journals etc.
By conducting
longitudinal
study.
Chiat, L.C. and Panatik, S.A.,
2019. Perceptions of employee
turnover intention by
Herzberg’s motivation-
Reducing
employee
turnover
through
Probabilistic Interview 10 respondents
12