ITECH7402: Leadership, IT Management & Innovation in Competitive IT
VerifiedAdded on 2023/06/04
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Essay
AI Summary
This essay provides an in-depth analysis of various leadership styles, including authoritarian, paternalistic, democratic, laissez-faire, transactional, and transformational, and their impact on organizational effectiveness. It further discusses the critical role of IT management in managing IT resources, incorporating tasks such as budgeting, recruitment, change management, and tech support. The essay also covers key disciplines of IT management like business-IT alignment, IT governance, IT financial management, IT service management, sourcing, and IT configuration management. Finally, it touches upon the concept of innovation, emphasizing its importance in developing effective services, processes, technologies, products, and business models. The document is available on Desklib, a platform offering study tools and solved assignments for students.

LEADERSHIP
-AN IN-DEPTH
ANALYSIS
NAME OF THE STUDENT
STUDENT ID
NAME OF THE
UNIVERSITY
-AN IN-DEPTH
ANALYSIS
NAME OF THE STUDENT
STUDENT ID
NAME OF THE
UNIVERSITY
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INTRODUCTION
THE IT MARKET IS GETTING SIGNIFICANTLY COMPETITIVE WITH
EACH AND EVERY PASSING DAY. THE OPERATION AND INTEGRATION
IN THE DIFFERENT DEPARTMENTS OF THE ORGANIZATION IS
FACING THE SIGNIFICANT NEED TO BELONG TO THE TOP QUALITY
IN ORDER TO PROVIDE THE COMPETITIVE EDGE IN THE MARKET.
THE MANAGEMENT AND THE LEADERSHIP IN THE ORGANIZATION
PLAYS A SIGNIFICANT ROLE IN THIS CASE AND THE FRUITFUL
CONDUCTION OF THE MANAGERIAL RESPONSIBILITIES IS CRUCIAL
IN INCREASING THE PRODUCTIVITY OF THE ORGANIZATION WHICH
WILL ALLOW THE ORGANIZATION TO SURVIVE FOR A LONGER
PERIOD TIME WITH SIGNIFICANT EASE. THE ASSIGNMENT IS
FOCUSED IN EXPRESSING DIFFERENT STYLES OF LEADERSHIP AND
THE ROLE OF IT MANAGEMENT ALONG WITH THE DETAILED
DISCUSSION ON THE CONCEPT OF INNOVATION.
THE IT MARKET IS GETTING SIGNIFICANTLY COMPETITIVE WITH
EACH AND EVERY PASSING DAY. THE OPERATION AND INTEGRATION
IN THE DIFFERENT DEPARTMENTS OF THE ORGANIZATION IS
FACING THE SIGNIFICANT NEED TO BELONG TO THE TOP QUALITY
IN ORDER TO PROVIDE THE COMPETITIVE EDGE IN THE MARKET.
THE MANAGEMENT AND THE LEADERSHIP IN THE ORGANIZATION
PLAYS A SIGNIFICANT ROLE IN THIS CASE AND THE FRUITFUL
CONDUCTION OF THE MANAGERIAL RESPONSIBILITIES IS CRUCIAL
IN INCREASING THE PRODUCTIVITY OF THE ORGANIZATION WHICH
WILL ALLOW THE ORGANIZATION TO SURVIVE FOR A LONGER
PERIOD TIME WITH SIGNIFICANT EASE. THE ASSIGNMENT IS
FOCUSED IN EXPRESSING DIFFERENT STYLES OF LEADERSHIP AND
THE ROLE OF IT MANAGEMENT ALONG WITH THE DETAILED
DISCUSSION ON THE CONCEPT OF INNOVATION.

LEADERSHIP STYLES
• THE LEADERSHIP STYLE IS THE PROCESS HOW
A LEADER PROVIDES DIRECTION OR
PRODUCES THE PLAN FOR IMPLEMENTATION
ALONG WITH THE MOTIVATION TO HIS OR HER
FOLLOWERS (BOLMAN & DEAL, 2017).
• THERE ARE SEVERAL STYLES OF LEADING LIKE
AUTHORITARIAN
PATERNALISTIC
DEMOCRATIC
LAISSEZ-FAIRE
TRANSACTIONAL
TRANSFORMATIONAL
• THE LEADERSHIP STYLE IS THE PROCESS HOW
A LEADER PROVIDES DIRECTION OR
PRODUCES THE PLAN FOR IMPLEMENTATION
ALONG WITH THE MOTIVATION TO HIS OR HER
FOLLOWERS (BOLMAN & DEAL, 2017).
• THERE ARE SEVERAL STYLES OF LEADING LIKE
AUTHORITARIAN
PATERNALISTIC
DEMOCRATIC
LAISSEZ-FAIRE
TRANSACTIONAL
TRANSFORMATIONAL
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AUTHORITARIAN
THIS TYPE OF LEADERSHIP RELATES TO
THE CREATION OF THE DISTINCTIVE
PROFESSIONAL LEADERSHIP.
THE STYLE OF LEADERSHIP HAS STRONG
EMPHASIS ON THE PROCESS OF DIRECT
SUPERVISION IN ORDER TO MAINTAIN AN
PRODUCTIVE ENVIRONMENT AND
FOLLOWERSHIP (ZENG, 2014).
THE STYLE FOLLOWS THE VISIONARY OF
THE PERSON WHO IS IN POWER AND
THAT MAY OR MAY NOT CONSIDER THE
ONES TO BE LED AT ALL TIMES.
IT IS BELIEVED THAT THE LEADERS OF
THE MENTIONED STYLE FOCUSES
LARGELY ON THE EFFICIENCY.
THIS TYPE OF LEADERSHIP RELATES TO
THE CREATION OF THE DISTINCTIVE
PROFESSIONAL LEADERSHIP.
THE STYLE OF LEADERSHIP HAS STRONG
EMPHASIS ON THE PROCESS OF DIRECT
SUPERVISION IN ORDER TO MAINTAIN AN
PRODUCTIVE ENVIRONMENT AND
FOLLOWERSHIP (ZENG, 2014).
THE STYLE FOLLOWS THE VISIONARY OF
THE PERSON WHO IS IN POWER AND
THAT MAY OR MAY NOT CONSIDER THE
ONES TO BE LED AT ALL TIMES.
IT IS BELIEVED THAT THE LEADERS OF
THE MENTIONED STYLE FOCUSES
LARGELY ON THE EFFICIENCY.
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PATERNALISTIC
IN THIS STYLE OF LEADERSHIP, THE LEADERS ARE
OBSERVED TO ACT LIKE A PARENTAL FIGURE WHO WILL
CONSIDERABLY FOCUS ON TAKING CARE OF HIS
SUBORDINATES (ZHANG, HUAI & XIE, 2015).
IN THIS STYLE OF LEADING, THE WORKERS ARE OBSERVED
TO BE FULLY COMMITTED TO THE BELIEFS OF THEIR
LEADER AND THE RELATIONSHIP BETWEEN THE WORKERS
AND THE LEADER IS STRONG.
THE STYLE OF LEADERSHIP ENSURES THAT THE LEADERS
RECEIVE CONCRETE TRUST AND LOYALTIES OF HIS OR HER
FOLLOWERS.
THE LEADERS OF THE STYLE WILL HAVE SIGNIFICANT
ORGANIZATIONAL SKILLS AND THE WORKERS CAN BE
RETAINED FOR A CONSIDERABLY LONGER PERIOD OF TIME
IN ORGANIZATIONAL CONTEXT.
THE MAIN DETRIMENTAL FACTOR IN THE CASE IS THAT THE
LEADER IN THE MENTIONED STYLE CAN BE SUBJECTED TO
HELP HIS FAVOURITES BY HIS OR HER DECISION
IN THIS STYLE OF LEADERSHIP, THE LEADERS ARE
OBSERVED TO ACT LIKE A PARENTAL FIGURE WHO WILL
CONSIDERABLY FOCUS ON TAKING CARE OF HIS
SUBORDINATES (ZHANG, HUAI & XIE, 2015).
IN THIS STYLE OF LEADING, THE WORKERS ARE OBSERVED
TO BE FULLY COMMITTED TO THE BELIEFS OF THEIR
LEADER AND THE RELATIONSHIP BETWEEN THE WORKERS
AND THE LEADER IS STRONG.
THE STYLE OF LEADERSHIP ENSURES THAT THE LEADERS
RECEIVE CONCRETE TRUST AND LOYALTIES OF HIS OR HER
FOLLOWERS.
THE LEADERS OF THE STYLE WILL HAVE SIGNIFICANT
ORGANIZATIONAL SKILLS AND THE WORKERS CAN BE
RETAINED FOR A CONSIDERABLY LONGER PERIOD OF TIME
IN ORGANIZATIONAL CONTEXT.
THE MAIN DETRIMENTAL FACTOR IN THE CASE IS THAT THE
LEADER IN THE MENTIONED STYLE CAN BE SUBJECTED TO
HELP HIS FAVOURITES BY HIS OR HER DECISION

DEMOCRATIC
IN THIS STYLE OF LEADERSHIP, THE LEADER ENCOURAGES THE
MEMBERS OF THE ASSOCIATION TO TAKE PART IN THE
DECISION MAKING PROCEDURE BY THE CREATION OF THE
INTEREST OF THE GROUP MEMBERS (KANE & PATAPAN, 2014).
IN SPITE OF THE FACT THAT THE DEMOCRATIC LEADERSHIP
ACKNOWLEDGES THE PARTICIPATION OF OTHERS IN THE
FRUITFUL ANALYSIS OR PRODUCTION OF ANY DECISION, THE
LEADER STILL NEEDS TO GUIDE AND CONTROL THE MEMBERS.
RESEARCHERS FOUND THAT THE MENTIONED STYLE IS
SIGNIFICANTLY EFFECTIVE AND PRODUCTIVE AND INCREASES
THE RATE OF IMPROVED CONTRIBUTIONS FROM THE GROUP
MEMBERS AND THAT HELPS TO IMPROVE THE BOND BETWEEN
THE MEMBERS AND THE LEADER (HENDRIKS & KARSTEN,
2014).
DEMOCRATIC DECISION MAKING RELATES TO SIGNIFICANT
AMOUNT SLOWNESS AND APPROVAL OF THE MAJORITY.
IN THIS STYLE OF LEADERSHIP, THE LEADER ENCOURAGES THE
MEMBERS OF THE ASSOCIATION TO TAKE PART IN THE
DECISION MAKING PROCEDURE BY THE CREATION OF THE
INTEREST OF THE GROUP MEMBERS (KANE & PATAPAN, 2014).
IN SPITE OF THE FACT THAT THE DEMOCRATIC LEADERSHIP
ACKNOWLEDGES THE PARTICIPATION OF OTHERS IN THE
FRUITFUL ANALYSIS OR PRODUCTION OF ANY DECISION, THE
LEADER STILL NEEDS TO GUIDE AND CONTROL THE MEMBERS.
RESEARCHERS FOUND THAT THE MENTIONED STYLE IS
SIGNIFICANTLY EFFECTIVE AND PRODUCTIVE AND INCREASES
THE RATE OF IMPROVED CONTRIBUTIONS FROM THE GROUP
MEMBERS AND THAT HELPS TO IMPROVE THE BOND BETWEEN
THE MEMBERS AND THE LEADER (HENDRIKS & KARSTEN,
2014).
DEMOCRATIC DECISION MAKING RELATES TO SIGNIFICANT
AMOUNT SLOWNESS AND APPROVAL OF THE MAJORITY.
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LAISSEZ-FAIRE
o THE STYLE OF LEADERSHIP ALLOWS ALL THE RIGHTS AND
THE POWER OF DECISION MAKING TO THE WORKERS.
o THE STYLE OF LEADING ALLOWS THE WORKERS TO HAVE A
SELF RULE ALONG WITH THE OFFERS OF HAVING
SUPERVISION AND THE BACKING ON THEIR REQUEST.
o THE LEADERS OF THIS STYLE PROVIDES THE WORKER A
GUIDED FREEDOM AND ALL THE NECESSARY MATERIALS FOR
THE SUCCESS OF THEIR WORKERS BUT HEY DO NOT GET
INVOLVED IN THE DECISION MAKING UNTIL THEY ARE
REQUESTED BY THE ONES WHO HAD THE RESPONSIBILITY
OF MAKING THE DECISION (WONG & GIESSNER, 2018).
o THE STYLE OF LEADING IS SIGNIFICANTLY EFFECTIVE AND
PROFITABLE IF THE WORKERS ARE SKILLED, EDUCATED,
TRUSTWORTHY, TAKES PRIDE IN THEIR OPERATION AND
TRIES TO DRIVE TOWARDS THE SUCCESS ON THEIR OWN.
o THE STYLE OF LEADERSHIP ALLOWS ALL THE RIGHTS AND
THE POWER OF DECISION MAKING TO THE WORKERS.
o THE STYLE OF LEADING ALLOWS THE WORKERS TO HAVE A
SELF RULE ALONG WITH THE OFFERS OF HAVING
SUPERVISION AND THE BACKING ON THEIR REQUEST.
o THE LEADERS OF THIS STYLE PROVIDES THE WORKER A
GUIDED FREEDOM AND ALL THE NECESSARY MATERIALS FOR
THE SUCCESS OF THEIR WORKERS BUT HEY DO NOT GET
INVOLVED IN THE DECISION MAKING UNTIL THEY ARE
REQUESTED BY THE ONES WHO HAD THE RESPONSIBILITY
OF MAKING THE DECISION (WONG & GIESSNER, 2018).
o THE STYLE OF LEADING IS SIGNIFICANTLY EFFECTIVE AND
PROFITABLE IF THE WORKERS ARE SKILLED, EDUCATED,
TRUSTWORTHY, TAKES PRIDE IN THEIR OPERATION AND
TRIES TO DRIVE TOWARDS THE SUCCESS ON THEIR OWN.
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TRANSACTIONAL
IN THIS TYPE OF LEADING, THE LEADERS ARE OBSERVED TO MOTIVATE
THEIR FOLLOWERS WITH THE CONCEPT OF REWARDS AND PUNISHMENTS
(DUMDUM, LOWE & AVOLIO, 2013).
THE TWO IMPORTANT FACTORS FOR THE FOUNDATION OF MENTIONED
STYLE ARE THE MANAGEMENT-BY-EXCEPTION AND CONTINGENT REWARD.
Contingent rewards produces the materialistic rewards in the
acknowledgement of the good work of the followers.
Management by exception is instrumental in the intervention when a
subordinate does not produce the desired performances and rectifies
his or her faults so that the performance gets improved.
THE STYLE OF LEADING IS IMPECCABLE IN INCREASING THE EFFICIENCY
OF THE SPECIFIED ROUTINES AND METHODS.
IN THIS TYPE OF LEADING, THE LEADERS ARE OBSERVED TO MOTIVATE
THEIR FOLLOWERS WITH THE CONCEPT OF REWARDS AND PUNISHMENTS
(DUMDUM, LOWE & AVOLIO, 2013).
THE TWO IMPORTANT FACTORS FOR THE FOUNDATION OF MENTIONED
STYLE ARE THE MANAGEMENT-BY-EXCEPTION AND CONTINGENT REWARD.
Contingent rewards produces the materialistic rewards in the
acknowledgement of the good work of the followers.
Management by exception is instrumental in the intervention when a
subordinate does not produce the desired performances and rectifies
his or her faults so that the performance gets improved.
THE STYLE OF LEADING IS IMPECCABLE IN INCREASING THE EFFICIENCY
OF THE SPECIFIED ROUTINES AND METHODS.

TRANSFORMATIONAL
THE STYLE OF LEADING HAS THE OBJECTIVE TO
TRANSFORM THE REQUIREMENTS OF THE FOLLOWERS
AND HELPS IN REDIRECTING THE THINKING OF THE
FOLLOWERS (BRAUN ET AL., 2013).
THE STYLE IS SIGNIFICANT FOR THE LEADERS TO
COMMUNICATE THEIR ASPIRATIONS TO THE FOLLOWERS.
GENERALLY THE LEADERS OF THE MENTIONED STYLE IS
NOT LIMITED BY THE PERCEPTION AND OBSERVATION OF
THEIR FOLLOWERS.
THE MENTIONED STYLE OF LEADING IS BELIEVED TO
HAVE THREE DIFFERENT CHARACTERISTICS
Charismatic leadership in which the leader has
significant charisma in his way of leading to influence
his or her followers.
Individualized consideration
Intellectual simulation
THE STYLE OF LEADING HAS THE OBJECTIVE TO
TRANSFORM THE REQUIREMENTS OF THE FOLLOWERS
AND HELPS IN REDIRECTING THE THINKING OF THE
FOLLOWERS (BRAUN ET AL., 2013).
THE STYLE IS SIGNIFICANT FOR THE LEADERS TO
COMMUNICATE THEIR ASPIRATIONS TO THE FOLLOWERS.
GENERALLY THE LEADERS OF THE MENTIONED STYLE IS
NOT LIMITED BY THE PERCEPTION AND OBSERVATION OF
THEIR FOLLOWERS.
THE MENTIONED STYLE OF LEADING IS BELIEVED TO
HAVE THREE DIFFERENT CHARACTERISTICS
Charismatic leadership in which the leader has
significant charisma in his way of leading to influence
his or her followers.
Individualized consideration
Intellectual simulation
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ROLE OF IT MANAGEMENT
o IT MANAGEMENT HELPS IN MANAGING THE INFORMATION TECHNOLOGY
RESOURCES OF AN ORGANIZATION ACCORDING TO THE PRIORITY AND
REQUIREMENT.
o THE LIST OF RESOURCES FOR THE ORGANIZATION IN THE IT MANAGEMENT
CAN START FROM THE COMPUTER HARDWARE, DATA CENTRE FACILITIES,
SOFTWARE TO THE DATA NETWORKS (DUFFY, 2013).
o THE LIST ALSO INCLUDES THE REQUIREMENT OF THE EMPLOYEES WHO WILL
OPERATE THE ABOVEMENTIONED RESOURCES.
o IT MANAGEMENT HELPS IN MANAGING THE INFORMATION TECHNOLOGY
RESOURCES OF AN ORGANIZATION ACCORDING TO THE PRIORITY AND
REQUIREMENT.
o THE LIST OF RESOURCES FOR THE ORGANIZATION IN THE IT MANAGEMENT
CAN START FROM THE COMPUTER HARDWARE, DATA CENTRE FACILITIES,
SOFTWARE TO THE DATA NETWORKS (DUFFY, 2013).
o THE LIST ALSO INCLUDES THE REQUIREMENT OF THE EMPLOYEES WHO WILL
OPERATE THE ABOVEMENTIONED RESOURCES.
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ROLE OF IT MANAGEMENT
IT MANAGEMENT INCORPORATES SIGNIFICANTLY IMPORTANT TASKS LIKE BUDGETING,
RECRUITMENT, MANAGEMENT OF THE CHANGES, CONTROLLING THE OPERATIONS.
THE LIST OF TASKS ALSO INCLUDE THE UNIQUE ASPECTS OF TECHNOLOGY LIKE THE
TECH SUPPORT, NETWORK PLANNING AND THE SOFTWARE DESIGN.
IN A NUT SHELL IT MANAGEMENT IS RESPONSIBLE FOR THE VALUE CREATION BY MEANS
OF THE TECHNOLOGY.
THE FOCUS OF THE IT MANAGEMENT ON THE VALUE CREATION OF AN ORGANIZATION
INVOLVES THE NETWORK RELATIONSHIPS BETWEEN EXTERNAL AND INTERNAL FACTORS
AND THE TECHNOLOGY ENSURES THE IMPROVEMENT OF THE ENTIRE VALUE CHAIN OF
THE ORGANIZATION.
IT MANAGEMENT INCORPORATES SIGNIFICANTLY IMPORTANT TASKS LIKE BUDGETING,
RECRUITMENT, MANAGEMENT OF THE CHANGES, CONTROLLING THE OPERATIONS.
THE LIST OF TASKS ALSO INCLUDE THE UNIQUE ASPECTS OF TECHNOLOGY LIKE THE
TECH SUPPORT, NETWORK PLANNING AND THE SOFTWARE DESIGN.
IN A NUT SHELL IT MANAGEMENT IS RESPONSIBLE FOR THE VALUE CREATION BY MEANS
OF THE TECHNOLOGY.
THE FOCUS OF THE IT MANAGEMENT ON THE VALUE CREATION OF AN ORGANIZATION
INVOLVES THE NETWORK RELATIONSHIPS BETWEEN EXTERNAL AND INTERNAL FACTORS
AND THE TECHNOLOGY ENSURES THE IMPROVEMENT OF THE ENTIRE VALUE CHAIN OF
THE ORGANIZATION.

DISCIPLINES OF THE MANAGEMENT
BUSINESS OR IT
ALIGNMENT
IT GOVERNANCE
IT FINANCIAL
MANAGEMENT
IT SERVICE MANAGEMENT
SOURCING
IT CONFIGURATION
MANAGEMENT
BUSINESS OR IT
ALIGNMENT
IT GOVERNANCE
IT FINANCIAL
MANAGEMENT
IT SERVICE MANAGEMENT
SOURCING
IT CONFIGURATION
MANAGEMENT
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