Change and Transformation Report for Jobs International Limited

This report provides a comprehensive analysis of the challenges faced by Jobs International Limited, a multinational organization operating in the UK and India. The report, commissioned by David Jacob, the major shareholder, addresses issues within the Indian branch, focusing on leadership, employee relations, and strategic planning. It includes recommendations for Mr. Jacob, steps to take based on a consultant's report, and an action plan to improve the situation within six months, including business expansion into North America and Australia. The report emphasizes the need for changes in the managing director's leadership style, employee engagement, and the introduction of hierarchical organizational structures and training programs. It also addresses potential obstacles, such as employee resentment and resistance to change, and suggests ways to overcome them. The report aims to provide a roadmap for Jobs International to improve its operations and achieve its goals.

Change and
Transformation

Table of Contents
INTRODUCTION...........................................................................................................................2
Task 1...............................................................................................................................................2
As a consultant of the company how Mr. Jacob should proceed.................................................2
Obstacles Mr. Jacob will face to implement the recommendations and the ways to overcome
them.............................................................................................................................................3
Task 2...............................................................................................................................................4
Steps of action taken on the basis of above report and its reasons..............................................4
Obstacles in the action and ways to overcome them...................................................................6
Task 3...............................................................................................................................................6
Steps a Managing director will take to prepare an action plan to turn the situation in six
months and introduction of Australian and North American Business and its reasons...............6
Obstacles and ways to overcome them........................................................................................8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
Books and Journal........................................................................................................................9

INTRODUCTION
Jobs international limited is a multinational organization which operates in the market of United
Kingdom and India. The company is a family owned organization which was established in India
in the year 1998 (Baker-Shelley, Van Zeijl-Rozema and Martens, 2020). It provide various
advisers to the Indians who wants to work in United Kingdom and recruit various persons from
India to work in the organizations of United Kingdom. There are several problems which are
recently faced by Indian branch of job international limited and the major shareholder of the
company that is David Jacob needs to handle this situation in in effective manner. David Jacob
who handles the Indian branch of the company the time when the business is developing in India.
When he shows that the form in India is completely stablished then he moved back to the office
in London. In order to analyze all the problems Jacob decided to appoint a consultant. This report
contains several recommendations which are provided to Mr. Jacob in order to proceed their
activities in the Indian branch of job international limited. It also provides several steps which
needs to be taken to take action on the basis of consultancy report provided by the consultant full
stop for that it contains an action plan to turn the drastic situation in good one within 6 months
by the managing director of the company and introduce their business into more countries that is
North America and Australia.
Task 1
As a consultant of the company how Mr. Jacob should proceed
The consultant which was appointed by Mr. Jacob to identify the problems in Jobs
International (India) limited has created a proper report which will help Mr. Jacob to take several
actions for the benefit of the organization. The consultant has analyzed various problems from
both the sides that is from employees and the managing director. The consultation has observed
that there are several problems in the organization which requires a proper management. In order
to transform and change behavior of employees in the organization Mr. Jacob should take several
steps which can help in a proper management in the organization. The steps which are
recommended by the consultant to Jacob for the development of the organization are given
below:

Change of attitude of managing director of the company: It has been observed that the
managing director of the company is also very rigid in their leadership (Bohunovsky, Radinger-
Peer and Penker, 2020). According to the situation leadership theory illusion used to change their
leadership styles according to the situation they are facing in different organizations. Apart from
this the managing director should also understand that changes needs time and it cannot be
happen with a click only. They should understand a proper process of changes in the
organization and try to make the changes with a little flexibility.
Change attitude of employees towards Authority: As employees have a great respect for Mr.
Jack of they should take various measures which helps the organization to change the attitude of
employees towards the higher authority. In the recent years the steps of higher authority has
make employees brewed with them and employees are not able to trust to the higher authority. It
is very essential for Mr. Jacob to work in the direction which helps the organization to change
the attitude of their employees towards the higher authority and make them assure that
organization will not do anything in against of them (Calvin, 2020).
Feedback and Guest lecture with employees: Mr. Jacob should take a guest lecture with all the
employees together which will help them to maintain a good coordination between them and
understand their problem which they are facing in the organization. It is essential to take
feedback from the employees as it will help Mr. Jacob to take effective actions for the benefits of
the organization. Guest lecture of Mr. Jacob will also help the organization to make employees
understand that things changes when an organization expense. As employees are the one who is
providing productivity to the organization and they should know the real position of the company
to feel connected with it and take several measures in favor of the company.
Obstacles Mr. Jacob will face to implement the recommendations and the ways to overcome
them
It was easy to recommend all the steps to Mr. Jacob but in order to apply it in real life
there are several obstacles which were faced by Mr. Jacob. But as an effective leader Mr. Jacob
of have several ways to overcome the obstacles of real-life. Jacob has achieved a good
experience in the field of entrepreneur that they have a great experience to deal with several
obstacles which came between the business and its profitability (Carvalho, 2020). The various

obstacles which will be faced by Mr. Jacob in order to proceed through these recommendations
are given below:
Resentment in the employees: The actions which have been taken by the managing director
towards the employees results and loose of their trust from the organization and the employees
are full of resentment. This resentment is a great hurdle for Jacob to manage the employees in the
organization. In order to proceed according to above points it is essential for Jacob to reduce the
recent maintain the employees by giving them some security so that they can trust the
organization again. In order to overcome the resentment in the employees can take several
actions such as introducing an appraisal scheme in the organization providing them several in
sentence on the basis of their performance and make them feel connected in the organization by
providing motivation training to them. This resentment in the employees can also be reduced by
talking with them and taking a valuable feedback from them by Jacob. It is because the
employees still have a little trust for Jacob as they like the leadership of him in the previous time
(Ercoşkun and Konuralp, 2020).
Make employees ready to adopt changes in the organization: Generally employees are not
ready to adopt changes in the organization and same is happened in the organization full stop it is
very tough to convince the employees of the organization that the changes brought it will be
beneficial for them only. Adaptation of changes in the organization makes employees nervous
and are unsure about their job security. In order to adapt the changes for the betterment of the
organization Jacob needs to deal with employees who are not even ready to accept changes in the
organization. Jacob need to establish an effective communication between employees and make
them understand the results of expansion on the organization and the reason for which the
organization request inches. When the employees understand the need for applying changes in
the organization they will be ready to accept the changes. This method will help to overcome this
obstacle for Jacob. They can also get their job security if Jacob ensures that the changes will
provide them appraisals and promotions in the organization instead of taking their jobs.
Task 2
Steps of action taken on the basis of above report and its reasons
In order to proceed with above steps there is a need to take several effective actions by
Jacob which will help them to overcome the problems which has been analyzed in the report

provided by consultant. It has been analyzed by Jacob that the recommendation provided by the
consultant is too much effective in order to apply in the organization. These recommendations
will help him to take effective actions for the betterment of the organization (Fuller, 2020).
Actions which needs to be taken in the organization to solve the problem with the reason to adapt
the action are given below:
Meeting with the managing director – The first step which needs to be taken by Jacob is to
have a meeting with managing director to understand the problem with her perspective. During
the meeting Mr. Jacob should ensure that they provide a proper training and recommendations to
the managing director of the company regarding their rigidness towards their actions. Being
managing director of the company she should understand that her rigidness can cause a serious
problem in the organization and a leader should be flexible in nature. Adaptation and
implementation of various leadership styles in the organization. As she does not have any prior
experience regarding the leadership of an organization she should understand that there are
several chances in which a leader should adopt situation will leadership style. According to
situation and leadership style a leader should change their decisions according to the situations
faced in the organization. A leader must be flexible person which can adopt changes and can be
able to effectively communicate their point of view with their employees. Another problem
which has been analyzed during the consultancy report is managing director is unable to
effectively communicate their view with the employees which creates a resentment in them. She
should be advised to work on their effective communication skills (Kenney, Zysman and
Bearson, 2020).
Introduction of Hierarchical organizational structure: Jacob should introduce hierarchical
organizational structure which has been followed in most of the organization in India. Adopting
this structure will help Jacob in two ways first it will help the organization in effective
management of the operations and secondary they provide an Indian culture in the organization.
This hierarchical organization structure establish a proper employer-employee relationship in the
organization which creates a positive working environment for the employees. It also provides
delegation of authority with the responsibility which will motivate the employees and create a
sense of connectedness among them with the organization.

Introduce Training and development program in the organization: In order to manage the
behavior of employees as well as managing director of the company should introduce
compulsory training and development program in the organization which needs to be attended by
each and everyone in the organization. This training and development program will help the
employees to keep themselves motivated towards the work and will show its result in the
productivity of the organization. It will also helpful for the managing director of the company as
she know the various leadership styles which are in practice. Training and development will also
help the organization to enhance and develop the employees of the organization in various
manner.
Obstacles in the action and ways to overcome them
The above actions which are taken by Jacob for the benefit of the organization have a
serious obstacles which needs to be overcome by Jacob in timely manner. These off cycles in the
actions will demotivate him to take effective actions for the organization but is Jacob is an
effective and experience reader he will be capable enough you handle these obstacles in effective
manner (Matyas, 2021). The obstacles which have been faced by Jacob during these actions and
the ways through which he can overcome them are given below:
Managing director is a family member: The major problem which has been faced by jackpot
in the actions taken by him is that he is unable to handle managing director of the company is she
is relative of Jacob which can create a serious problem to him and his organization. In order to
overcome from this problem we should ensure that he have a professional relationship with the
managing director of the company regardless of thinking that she is a family member. Jacob
should make the managing director understand with the help of some actions that being working
in a professional organization they should maintain a professional relationship between them and
not taking their professional issues in their personal life.
Removal of family system in appraisal - Introduction of hierarchical and politics free
environment requires removal of this family on system as the experienced and deserved
candidates should be appointed for the higher position in the organization. As jobs international
limited is a family owned organization it is difficult for Jacob to remove this family system from
the organization. The introduction of hierarchical organizational structure and appraisal system

in the organization will help to overcome this problem of removal of family system from the
organization.
Task 3
Steps a Managing director will take to prepare an action plan to turn the situation in six months
and introduction of Australian and North American Business and its reasons.
Apart from the above internal issues there is an another problem also regarding the Indian
branch of the company that UK organizations does not want to appoint Indian citizens anymore
and want European citizens in their organizations (Moiso, 2020). Indian branch of jobs
international limited is a great support and provide a good profitability to Jacob and we cannot
afford to lose this branch. In order to manage the profitability of this branch analyzed that he can
expand their business to Australia and North America where there is still demand for Indian
nationals. Company is required to expand in quick manner to sustain or survive in the market. It
is required as a managing director to prepare an action plan to be carried out in the organization
to overcome these situations which are addressed in consultancy reports within 6 months as the
company has only six months to introduce their Australian as well as North American business.
Introduction of new organizational structure: The organization is required to introduce a new
organizational structure within one month in the organization so that in the remaining 5 months
the employees can make themselves used to of that structure. To introduce a suitable
organizational structure requires a proper strategic plan. Organization structure should be created
in such a manner that it have a different departments for different businesses of the organization.
The different departments will make it easy for the organization to handle their operations and
makes it simple for the employees to adopt changes. It will also help to achieve this action plan
in a proper period of time. New organizational structure will help the organization to create a
separate department for both the businesses that is of Australian business and of North American
business. This separation of department in the organization will help them in effective working
and less work load on the employees of the organization. Less pressure on the employees will
result in effective working of the organization.

Provide training and development - Training and development is required to be provided in all
the organization as it not only provides the knowledge about the business to the employees but
also helps them to develop skills. This skills are helpful for the employees in their future
development. In order to maintain positive working environment in the organization it is
essential to provide effective training to the employees as well as managers of the company.
Training and development is not only for employees but it should be taken by higher authorities
which will help them to further learn several skills and help them in better decision making of
the organization. Managing director of the company should arrange training session for the
employees in a fixed period of time which will result in in management of the internal issues of
the organization and also provide knowledge to the employees regarding new business of the
company. The training and development should be fix weekly so that the objectives of the
training can be achieved in 6 months.
Obstacles and ways to overcome them
This action plan also have several obstacles which are faced by managing director in
order to implement it in the organization. These obstacles create a problem to the managing
director to achieve the goal of turning the situation round in six months but she manages it so
well and found various ways to overcome these problems. The major problem which has been
faced by managing director is that there are several employees which are not reading for the
training and development and provide various types of excuses to skip the training and
development sessions. The managing director made it compulsory to attend training and
development session so that they cannot escape the session. The sessions are arranged as
surprised sessions for employees so that they cannot give any excuse for not attending the
sessions. Apart from this the employees are used to of the old organizational structure in which
all the powers are centralized and it became very difficult for managing director to manage the
situation and involve the new organizational structure in their habit. But managing director of the
company did it in in efficient manner and implement the organizational structure within one
month. The remaining 5 months are given to the employees to make it a habit to work according
to the new organizational structure (TRAN, PHAM and BUI, 2020).

CONCLUSION
From the above discussion it has been concluded that jobs international limited faces a
serious problem in the organization which has its impact on the operations of the company. It is
required to analyze the problems in prompt time and solve the issues so that new business
practices can be introduced in the organization. According to the viewpoint of the consultant the
problem is faced whether organization is due to both managing director and employees of the
company. It is essential for Jacob to make understand both the parties so that they can achieve
the recovery of the organization within stipulated time. The action plan provided above by
managing director of the company helps the organization to overcome the internal issues of the
organization and introduction of new businesses in the organization successfully.

REFERENCES
Books and Journal
Baker-Shelley, A., Van Zeijl-Rozema, A. and Martens, P., 2020. Pathways of organisational
transformation for sustainability: a university case-study synthesis presenting
competencies for systemic change & rubrics of transformation. International Journal of
Sustainable Development & World Ecology, 27(8), pp.687-708.
Bohunovsky, L., Radinger-Peer, V. and Penker, M., 2020. Alliances of change pushing
organizational transformation towards sustainability across 13
universities. Sustainability, 12(7), p.2853.
Calvin, J., 2020. Communication Matrices For Managing Dialogue Change To Teamwork
Transformation. In Optimizing Data And New Methods For Efficient Knowledge
Discovery And Information Resources Management: Emerging Research And
Opportunities (pp. 98-115). IGI Global.
Carvalho, A., 2020. Discourses for transformation?: Climate change, power and pathways to the
future. In Discourses in Action (pp. 104-119). Routledge.
Ercoşkun, B. and Konuralp, E., 2020. Change, Transformation, and Trends in Peace
Studies. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, (66), pp.187-199.
Fuller, S., 2020. Education, gender, and generational change: The transformation of dowry in
village Nepal. The Australian Journal of Anthropology, 31(2), pp.240-256.
Kenney, M., Zysman, J. and Bearson, D., 2020. Transformation or Structural Change? What
Polanyi Can Teach Us About the Platform Economy. Sociologica, 14(3), pp.227-240.
Matyas, D., 2021. Towards a legal toolkit for disaster resilience and
transformation. Disasters, 45(2), pp.453-476.
Moiso, A.C., 2020. Standing in the Breach: Conflict Transformation and the Practice of
Preaching. Homiletic, 45(1).
TRAN, D.T., PHAM, H.T. and BUI, V.T., 2020. The Effect of Contextual Factors on Resistance
to Change in Lean Transformation. The Journal of Asian Finance, Economics, and
Business, 7(11), pp.479-489.