Leadership and Management in the Service Industry: A Case Study Report

This report provides an analysis of leadership and management practices within the service industry, with a specific focus on the Landmark London Hotel. It explores how organizations manage change and the impact of these changes on their workforce. The report compares change management systems with leadership styles, highlighting the importance of influencing employees to adopt new strategies and processes. It emphasizes the role of leadership in driving organizational objectives and achieving desired outcomes. The report also discusses the tools and structures involved in change management and the broader goals of large-scale change initiatives. The Landmark London Hotel case study is used to illustrate these concepts, showcasing how leadership influences employee behavior and contributes to the success of service-oriented businesses.

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Leadership and Management for Service
Industries
INTRODUCTION
For each organization it is fundamental to direct
administration and the executives at the work
environment with the goal that they accomplish their
craving objective effectively. Authority is considered
as an individual aptitude which causes them in impact
others with the goal that they lead work appropriately
(Kang and Oh, 2017). The board is deciding as
practices through which an organization can lead their
business activities and capacity appropriately on
regular schedule. The Landmark London Hotel is
working its business in the friendliness business at the
London, United Kingdom. They give a few offices, for
example, extravagance room, wellness focus, Wi-Fi,
kitchen in room, open, kid amicable, pet cordial and
some more. This banner talk about the examination
and difference of administration industry associations
change the executive’s framework and authority in
actualizing.
Comparison of organization change
management system and with leadership in
implementing
The change the executive’s framework and the
administration in usage are comparative in a route
that in both the cases the organization is affecting
their workforce towards the course which would
prompt the accomplishment of the objectives of the
organization. The representatives are impact so that
they roll out an improvement into their working
procedure or methodology.
Contrast different service industry
organizations change management system
and leadership in implementing
Change the executives, which is the term most
everyone uses, implies a great deal of fundamental
mechanical assemblies or structures proposed to
screen any change effort. The goal is routinely to
restrict the interferences and impacts of the change.
Change initiative, of course, concerns the central
purposes, dreams and methods that fuel colossal
extension change (FHKPS, 2018). In change the
board an entire arrangement of arranging is done and
afterward executed however in the initiative, the
individual or the director receives such authority style
which impacts the representative in bringing the
change into their work strategies.
REFERENCES
Kang, K.C. and Oh, Y.H., 2017. Effects of
Emotional/Primal Leadership on Job
Satisfaction and Organizational Commitment
through Mediating Role of Organizational
Culture in the Food Service Industry. Journal
of the Korea Convergence Society, 8(7),
pp.245-251.
FHKPS, B., 2018. Development of service leadership
behavior scale: background and conceptual
model. International Journal of Child and
Adolescent Health, 11(4), pp.415-424.