Human Capital and Leadership Management Report: Baxter India

This report provides a detailed analysis of human capital management and leadership strategies at Baxter India. It begins with an introduction to the company and its operations, followed by an examination of its approach to human resource management, drawing on relevant models such as ...Read More

Managing human capital and
leadership

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Drawing on relevant models, analyse the approach of the company to the management of its
human resources.....................................................................................................................3
TASK 2............................................................................................................................................5
Recruitment and selection in relation to strategic human resource initiatives with relevant
recommendation.....................................................................................................................5
TASK 3............................................................................................................................................7
Approaches of human resource development with appropriate recommendation.................7
TASK 4............................................................................................................................................9
Classic theory of motivation and creation of hybrid theory of motivation............................9
TASK 5..........................................................................................................................................11
Effective leadership and appropriate approach....................................................................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................14

INTRODUCTION
Human resource manager play an important role in an organisation where they supposed to
manage human resource at workplace (Alpkan and et. al., 2010). Managing human capital and
perform well leadership get done by the effective contribution of HR manager of a company so
that they could gain and derive beneficial outcome in nature of frame. This project is based on
Baxter India which is one of a famous medical streamline company whom used to engage in
health care products and services so that various infectious diseases could be cure. Baxter
International began working in India in 1996 as Baxter India pvt Ltd. Baxter India goes under
EMEA( Emerging Asia) class. Baxter India works from Singapore office which is a Head quarter
of Asia pacific and rising Asia nations. Baxter India is working together in three zones; Renal,
Medication conveyance, Bio science. Thus, management want to become more competitive in
nature and for this they want to improve their HR working practice so that they could sustain at
market place in more define manner.
For this aspect, it will going to include and define about relevant models through which
company will going to manage their human resource in better manner. It will also going to
describe about recruitment and selection process of a company so that better and deserving
candidate would take place and recruited in better manner. There will be human resource
development approaches get describe properly with better recommendation that improved
working practices (Andrews and Boyne, 2010). Further, classical theories of motivation get
evaluated and from such discussion of these theories propose a hybrid theory which may
combine the most meaningful characteristics from a range of these theories and which you
believe will have practical value in this organisation. It will also going to describe about
characteristics of effective leader with proper justification of model utilise by company.
TASK 1
Drawing on relevant models, analyse the approach of the company to the management of its
human resources
Every business need to assess and understand that management play an important role in
managing things properly. It is really essential to understand such facts and aspects properly so
that human resource management get done. Thus, various approach required to understand by
managers of a company so that better management of human could get done.

Baxter Limited have to understand such fact where they provide appropriate appraisal to
each and every individual which further enables in managing things better and in effective frame
of manner. This will result in drawing and deriving beneficial aspects so that effective and better
results could get assess in long period of course. This appraisal and performance review method
support in analysing attribute properly regard each and every single associate of a company. This
will result in drawing and providing effective and better gains in nature.
The essential target of Baxter is to give quality items and administrations to its clients
with the goal that the clients are fulfilled and come back once more (Birasnav, 2014). The HR
administrator of Baxter is having the duty to plan and actualize best HR methodologies for the
organization and furthermore to choose the HRM display that suits best to the organization so
Baxter work is finished in a successful and proficient way. It is a vital duty so HR director
should finish this with full commitment so the organization won't not endure in future. All these
HR methodologies are extremely useful in enhancing the execution of representatives.
There are fundamentally three kinds of HR demonstrate which are utilized by Baxter
while doing their business tasks which are:
 CONTROLLED BASED MODEL: It is considered as a viable and critical approach
that will be utilized by Baxter in order to make development and progress in the market.
In this model, HR chief deals with every one of the procedures which are going ahead in
the organization so they can accomplish higher benefit in showcase. Different viewpoints
that shrouded in this report are individual, specialized and bureaucratic results and
process based controls (Birasnav, Rangnekar and Dalpati, 2011). This approach is
exceptionally viable for the administration as they can gauge every one of the issues that
are winning in the association. According to this , the administration structure and HR
procedure are the best methods to bring great control inside the association. Thus,
administration of Baxter should ensure that they deal with the conduct of workers so they
can execute as the desire for organization. In this way, HR supervisors are given the
authorization to give suitable direction to the workers so they can contribute in
accomplishing the objectives and goals of the organization.
 RESOURCE BASED MODEL: This approach depends on compensate trade exertion
strategy and furthermore here the administration is thinking about workers as resources
and in this way they care of them in a proper way. This model recommends that if there is

great innovation accessible in organization alongside the fundamental assets with the goal
that the representatives can perform in a suitable way and give great outcomes to the
organization. Likewise , it is viewed as that if the worker is furnished with god
information and ability then they are having the capacity to give upper hand to the
organization (Buller and McEvoy, 2012). This approach likewise abuses diverse abilities
of work association. These assets are separated into two sections which are ; substantial
(Human, physical, mechanical, budgetary) and Intangible (notoriety, mark name) . In this
way, Baxter is required to have these assets and that too in a novel and significant way.
 INTERGRATED MODEL: This model is considered as a blend of both the previously
mentioned models. Consequently this present model's principle point is to talk about the
two fundamental measurements of HR Strategy which are; 'Obtaining and Development'
and 'Locus of control' (Burgoyne, 2012). The Former factor discusses the degree to which
the HR methodologies are utilized to build up the inward human capital i.e. the staff
individuals instead of the variables of outer condition. While the last factor says in
regards to how much the HR methodologies are utilized to keep up centre around
observing the representatives in order to enhance their work execution.
TASK 2
Recruitment and selection in relation to strategic human resource initiatives with relevant
recommendation
Recruitment is define as such process where an individual get assess properly and try to
reach out the best candidate whom is suitable for define and design job profile (Caza and et. al.,
2010). Although, by assessing better and effective individual, such candidate got selected for
define job profile. For managing and defining better human resource management, it is really
essential to craft appropriate and suitable recruitment and selection procedure so that things lead
to drawn out in better and definite manner of frame. An appropriate recruitment and selection
process facilitate things in supportive manner so that such kind of candidate get selected whom
have potential to draw better and effective things in frame of consideration.
Thus, an appropriate and effective recruitment and selection process facilitate supportive
things lead to take place in design manner. This result in proclaiming better suited results in
nature of outcome. Every organisation have their define pattern of recruitment and selection on
the basis of what candidate get selected for job profile. This enables in better strategic human

resource management for each and every define organisation. Baxter is one of a famous medical
streamline organisation, whom engage in providing medical health care facilities to each and
every individual (Coff and Kryscynski, 2011). They have their own pattern of recruitment and
selection which used to describe as below in order to facilitate and draw better and effective
candidate for define job position. This process used to convey on each and every individual
which facilitate and support in grab such individual whom have potential to do and perform right
things. There is a four round of interview for selection for product specialist or key account
manager role.
First taken by HR, then by ASM, then by Sales Manager, then by Marketing manager and NSM
Graduation in science and Minimum five years’ experience is must in pharmaceutical or medical
device industry.
 The very first round of Baxter get done through human resource manager of a company.
This round enable and determine potential of an individual towards working where
company profile also get disseminate in front of them (Dalakoura, 2010). HR determine
communication skill, learning skill as well as pattern of thinking such candidate. If they
found that such individual have potential to draw things better and manage activities then
it would prefer for next round. Thus, it get evaluated that such person have management
skills or not. This support in drawing things in better and determine frame of manner.
 The next round for sales profile get done and taking by assistant sales manager of a
company. Assistant sales manager analyse an individual through more understanding
where they start assessing that such individual have some basic knowledge of sales
profile or not. This enable and support only such candidate whom have potential to draw
things according to themselves as well as have quality to manipulate customers easily.
This enable and facilitate to manage and draw things in better and define frame of
manner. This result in proclaiming such candidate whom have potential to manage things
more properly and in effective manner so that determined and have knowledge individual
get recruited. This support in managing things in more effective manner as well as
potential candidate get recruited for design job profile as well as supportive in order to
accomplish targets crafted by senior authority of a company for long term.
 Next round is just a formality where an individual get understand in more depth clearance
and required a senior individual decision for selection (Dimov, 2010). But this is not an

end if manager not found that particular appropriate towards job position then they get
rejected as well. Thus, it is really essential to draw things in better and determined
manner so that such round would also get clear in frame. Hence, manager evaluate each
and every consideration of such person properly and ask some questions regarding
opportunities, job profile and might related with qualification. Hence, they need to
understand in more better and determined manner for long term project working.
 The last round which define as difficult one in Baxter history would be NSM. On this
level, national sales manager utilise their own skills and attribute to understand such
individual more properly (Gates and Langevin, 2010). As they found and determine that
such kind of associate have potential to do things in better manner or not. NSM not only
check experience but also determine that such person have some academic qualification
or not for possessing things better in future oriented specification. Thus, once this level
get clear then individual get selected and take place for selected job profile design in
frame or nature.
TASK 3
Approaches of human resource development with appropriate recommendation
HRD defined as systematic and appropriate activities which has been designed by organisation in
order to provide its members proper knowledge and skills so that they easily meet with their
present as well as future requirements (Ling and Jaw, 2011). Further HRD is consider as such
process in which efforts is made in order to increasing skills, knowledge and capabilities of
employees. Various activities which are included in Human resource department are training
development, career development , coaching and succession planning.
Apart from it there are different approaches which has been used by HR managers in order to
develop human resources of company. Baxter health care uses different types of approaches
which provide better outcomes to company employees in future. This will also help in
completing all the tasks in most effective and efficient manner. Baxter is spending most of their
revenues on enhancing professional attitude among medical employees. Various approaches and
method described are stated below:- Strategic human resource framework approach:- This is consider as appropriate
approach in which different types of strategies has been formulated in order to increase
the skills and capabilities of employees (Luthans and et. al., 2010). This framework is

developed by Ulrich and Lake and this practices in HRD help in increasing the
productivity and efficiency of employees that help in enhancing all the profitability and
returns of business.
 Integrative framework:- This approach is consider as proper strategic HRM approach
and their main focus is on improving the overall performance of employees. Under this
three paths is focused I.e. Building capabilities of organisation, adequate satisfaction to
employees and give proper shape to employees. Further, their main criteria is to develop
the whole system of human resource within the organisation. Human capital appraisal approach:- The main objective of this approach is to consider
the employees as important asset of company and it is developed by Friedman in 1998.
This approach is subdivided into five categories I.e. assessment stage, design stage,
implementation stage and monitoring stage. Baxter can use various type of approaches
like recruitment, selection, rewards and performance management in order to enhance the
performance of employees (Makri and Scandura, 2010). It is essential for companies to
follow all these in order to retain the employees for longer period of time. PCMM Approach:- It is consider as people capability maturity model which is build by
company in order to deal with different software and the main objective in respect of
using this approach is to get the ultimate benefits and better outcomes in future. Further
management try to develop initiative of active participation among employees so they
motivate to do work with proper deligiency and effectively. This is best way of retaining
the employees in organisation for longer period and it is also said that maturity level
consist of various process areas that help in identifying cluster related to working
environment. Integrated system approach:- This is consider as very effective approach which is used
by Baxter heath care in order to develop and execute human resource development
system in proper adequate manner (Nyberg and et. al., 2014). Further, tactics and
strategies applied at the beginning stage and main aim is to achieve goals and objective of
business in proper manner. HRD Score card approach:- This is consider as very effective approach that act as link
between the whole management of HR department and set standard for goals and
objectives. These are generally those HR practices which is used in order to enhance all

the skills and capabilities of employees and further whole management of Baxter using
score card techniques in order to measure the daily performance and also for improving
overall behaviour of employees that help in achieving all the goals and objectives of
business.
 SCOPE OF IMPROVEMENT: There is always a scope of improvement in every
business. At Baxter also, they are having different types of facilities that can be improved
by them in order to provide good services to the company. They can also re form new
plans and policies for the company so that they can achieve their long term goals and
objectives of the company.
There are different scope to improvement in business performance such as promotion, job
rotation, understudy, mentoring and task evaluation. All these approaches are effective and
efficient that bring growth and success to the company. Out of all this, Promotion and reward
policy is considered as the most effective tool in order to motivate and encourage working
performance of employees.
TASK 4
Classic theory of motivation and creation of hybrid theory of motivation
Motivation is the most important component which makes changes in business policies, it
helps to achieve targets in better and effective way (Ployhart and Moliterno, 2011). There are
various workers which have difference perception and it is essential to know mindset some they
can apply appropriate actions to achieve tagetes. Baxter uses following theories of motivation-
Theory X and Theory Y- This theory was propounded by Douglas McGregor. According
to it, this is divided employees in two category. They are negative which is considered under
Theory X and positive people are considered under Theory Y. according to it, employees
covered under this theory Y are aware about their roles and responsibilities. It is essential to
work as per requirement and this helps to achieve targets in better and effective way. While
workers covered under Theory X are not working properly and hence manager has to work with
carrot and stick approach to make them work completed.
Maslow's need hierarchy theory- In this theory there are five stages which works as per
requirement of society. This is effective for changing policies to alter policies in making task
done in efficient manner. As per this theory, it is essential to satisfy demand of employees so

they can work in more effective and efficient manner. As per requirement, there are possibilities
of change in demand of employees so manager has to fulfil them.
Equity Theory- There are some workers who want that managers of association must be
take care of employee's emotions. There is requirement of policies through which they can
achieve targets in better and effective way. It is important to perform activities which are
effective for achieving targets. Through this theory there will requirement of policies which help
to make policies in which all employees are treated as equal and this helps to create good
relations among employees and employer.
Hawthorne Effect- This theory was propounded by Henry A. Landsberger ion 1950. In
this theory activities are checked by employer and this helps to make activities through which
they can achieve targets in better and effective way (Stevens, 2010). There is difference in
mindset of workers so different actions are required to be taken by manager to know what can be
done, so employees give their best. This is responsibility of employees to know wart can be done
through which they can apply actions in effective and efficient way. As per this theory there are
six aspects which has to be checked so motivation of workers is possible. These six activities
are- Psychological contract, Socialisation, interaction, group activity, interest of workers,
recognisation. Policies must be planned in way through which there must be feeling of
competition among workers and they give their best. Communication within company must be
good and clear so activities can be performed in efficient manner.
Hybrid Theory
This is the theory which is combination of all above mentioned theories. It is essential to
work as per change in plans and policies which help to achieve targets in better and effective
way (Wright and McMahan, 2011). There are many factors which affect business operations.
Motivation level of workers is one of the best and efficient way, through which they can analyse
market in effective way. There are possibilities that due to alteration in strategies of Baxter
which has to be considered. It is essential to act as per change in plans and policies so they can
achieve targets in effective and efficient way.
Employees are the most important part of company, so they have to analyse policies in
effective way. It is important to work according to requirement of business environment and this
helps to make company to achieve heights. There are possibilities that due to change in plans and
policies they have to analyse market and then take actions through which profits must get high

and cost must be reduced. In case of need of training, then source which is best for all has to be
selected (Zarutskie, 2010). As change in trend, there is requirement of adapting change which
helps to analyse market and then this assist company to compete with other external forces.
Theory X and Theory Y is effective for change factors to perform activities in efficient manner.
TASK 5
Effective leadership and appropriate approach
Leader is working as such thread for a company whom enable and support each and every
individual to perform their working in better and determined manner. A good leader always uses
to support associates in order to facilitate things better and in determined manner. Although a
good leader have certain qualities and characteristics which need to understand properly by a
person while handling a team so that each and every task get done in better and in define manner
as well (Guest, 2011). Baxter leaders have to include and improve their consideration and try to
include these features into them so that they could become effective leader in frame of manner.
This result and support them in managing things better and in appropriate frame so that better
consideration could be gain.
An effective leader is one whom have these define consideration which reflected and
manage as follow:
 An effective leader is one who always used to inspire future actions to their supporters. It
enables and support in perform things better and in appropriate manner so that
determined outcome could be resource (Gutiérrez, Hilborn and Defeo, 2011). This
enhance and improve ability of a person to an extent to done and perform things in more
define manner. Thus, a true leader always needs to inspire actions which take place in
future need of course. Baxter leaders need to inspire their vision properly towards
followers so that they could work on them in better and define manner which support in
utilising resources properly.
 Many employees stated that their leader need to be integrated in nature who is honest, fair
and have faith towards team. Thus, this is another quality which need to work on by
Baxter company leaders. Leaders of such association required to be honest with their
employees so that they could work in more define and effective manner which assist in
accomplishing targets better.

 An effective leader always have a faith and courage towards team where they know that
their team is able to accomplish each and every milestone in nature. This define their
confidence which present lack in leaders of Baxter. It got found that Baxter leaders needs
to be effective in frame after first they required to be confident for their teams. This is
another major quality of a good and effective leader which further assist in managing
human resource at workplace.
 One of a major and appropriate quality or characteristic of effective leader would be
decision making power or strength. A good decision maker is one whom used to present
things in better and define frame of manner. Thus, whenever any problem arise effective
leader take the charge and try to resolve it as early as possible.
On all these things, Baxter leaders need to work so that they could made such kind of team
whom are much able to accomplish any kind of milestone in future course. This support in
managing and maintaining better and definite outcome in nature so that suitable and better
accomplishment of targets get done. With this consideration, leaders of Baxter need to
implement and utilise democratic approach of leadership. This style enable them in made things
more better and define in frame.
Out of various approach, this style is effective because it includes about employees and
associates perspective as well. They are free to take judgement by own but ultimate power are in
hands of leader. This enable and support in improving management of human capital so that
effective and better working get done so that definite outcome could be resource properly. In
democratic style of leadership, leaders divide the working in each and every group where they
are free to provide suggestion (Jiang and et. al., 2012). Out of various aspects one of a beneficial
one get determine and judgement would carried down on that. This result in motivate employees
to provide better and more effective suggestion to done things in define frame of manner.
Baxter required to do this thing at workplace so that a better working culture get
promoted. It will also going to support and promote each and every individual where they start
working on thinking and analytical skills to provide better suggestion in order to improve
working more properly and definite frame of manner.
CONCLUSION
It get concluded from the project that management of human capital is not an easy thing and
need to understand by HR manager of a company. There are various consideration are related

with this aspect where HR manager, Leader need to take active participation in each and every
consideration. Thus, with this evaluation, approach through which management can manage
human resource of a company get done. This get perform through effective management of
motivation theories like Maslow etc. This contribute in managing human capital at workplace.
Although, mainly company have their own and definite pattern of recruitment and selection
which enables in managing things better and in effective manner. Thus, a leader needs to be
supportive in nature as well as apply democratic model of approach in frame so that boost up of
morale of delicate could done in better manner. All these things need to understand by
management of a company so that they could improve working as well as implement such
consideration which facilitate better working management and practices. This support in made
them competitive in nature of frame.

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