Airdri Management and Leadership: Applying Theories and Models Report

This report examines the leadership and management practices at Airdri, a UK-based hand dryer manufacturer. It begins by introducing the organization's flat management structure and differentiating between the roles of managers and leaders, highlighting their distinct responsibilities in planning, communication, and instruction. The report then explores the application of these roles in various situational contexts, such as staff commitment and conflict resolution, emphasizing the need for adaptable leadership styles. Furthermore, it delves into different leadership theories and models, including contingency, situational, and systems leadership approaches, along with the application of Chaos Theory. The report provides a comprehensive analysis of how these concepts influence decision-making and operations within the company, offering insights into effective leadership and management strategies.

Management and
Operations
Table of Contents

INTRODUCTION...........................................................................................................................1
Section 1.................................................................................................................................1
3. How the role of a leader and the function of a manager apply in different situational
contexts...................................................................................................................................4
4. Apply different theories and models of approach, including situational leadership, systems
leadership and contingency....................................................................................................5
Section 2:.........................................................................................................................................8
3.Explain the key approaches to operations management and the role that leaders and
managers play.........................................................................................................................9
7.CONCLUSION...........................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
Operation management is regarded as the administration of entities activities for
developing a higher level of effectiveness that is possible into company. Management is
regarded as the vital aspects of firm that refer to effective planning, arranging, guiding
and controlling of practices as well as resources. On another side, for supporting their
function, operations are performed through organisation that is considered to the work
which are perform for attaining firm's goals (Asef‐Vaziri, 2015). As per the scenario, the
undertaken organisation for this report is Airdri, which is hand dryers manufacturer
having headquarters is in UK. This report covers differentiation among leaders and
managers roles and function along with usages of this aspects into firm. Moreover,
explanation of role that leader and managers plays into various situations, several
theories and model of leadership approach, key approaches to operation management,
its importance and value are undertaken. Apart from this, evaluation of factors into
business environment which affect decision making and operation management are
also discussed in this report.
Section 1
1.An introduction to the organisation and management structure
Airdri are considered as the UK manufacturer of hand dryers. It manufacture
hand dryers such as Cannon hygiene, Redring and Bobrick for many years. Moreover,
its new product concentrates upon expectation lifespan, best aesthetics as well as quite
sound outputs while still providing satisfactory dry times. The brand that respective
organisation includes Quad, Quazar, Quest and Quartz (About Airdri Hand Dryers.
2019). In respect to its organisation structure, they adapt flat structure as in this few or
no management level among administration as well as staff.
In organisation, there are various roles as well as characteristics of manager and
leader which are needs to be distinguished in respect of examining the scope of its
functions. While manager is define as a person which manages the function of firm
(Baxley and et. al., 2016). On the other hand leaders are the individuals who are
accountable towards leading people to attain targets efficaciously.
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Management structure:
The management structure of Airdri is flat as it has few or less level of
management among employer and employees. In this structure, employees has less
power while promoting towards increased involvement in process of decision making.
2.Definition of manager and leader:
Manager is regarded as person who are liable to perform as well as in charge
various practices as well as task of entities. It possess staff who have to report them for
doing task efficaciously and appropriately. Moreover, it is accountable for controlling as
well as administering employees and person. As per the view point of Deresky,
maanger is define as person who have answer ability for planning, hiring, guiding as
well as controlling staff members. The manager who are working in Airdri have to
manager all the operations that is performed their.
Leader is regarded as person who possess superior post in specific areas as well
as has higher education degree. These individuals influence as well as leads another
one to obey them for attainment of optimistic outcomes. As per the view point of Gao,
“Leaders are the one who aids into framework development for motivating individuals to
utilise its ability as well as skills which leads towards performing task appropriately so
that it may lead workers to attain outcomes.
Comparing various characteristics as well as roles of manager and leaders
Roles Leader Manager
Plan of action It performs that plan of action
that is developed through
managers with assistance of
its staff as well as low-level.
It develop plan of action for
entities to attain objectives.
Communication The Airdri leaders play a vital
role into communication as it
has to direct as well as control
its workers as well as
assistant.
The Airdri manager also plays
vital role in this aspects in which
it has to interact as well as
communicate with whole
workers of entities.
Characteristics Leader Manager
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Instruction It guide its staff as well as
personnel to do the work
effectively.
It provides instruction to its
subordinates as well as assistant
in order to perform efficaciously.
Risk taking It is very much concern about
new aspects as well as take
risk for doing that.
It concern about reducing or
controlling risk that is occurred
through innovation.
Management by objectives
This is regarded as the theory which is established through Peter Drucker for
attaining the business objectives in appropriate and efficacious way. It is also known as
performance management, which intent to bring objectives among staff and entities. It is
also called management by outcomes which means that particular objectives for entities
that have to be attained on certain goals that have to be accomplished on specific
duration (You, 2015). Moreover, this is planning as well as controlling system in which
both subordinates and manager perform together in order to describe enterprise
objectives and developed targets to be attained. The management by process are
described below: Determining or revising firm's objectives: Airdri required to develop vision and
mission for entities. Without establishing business objectives, it can not move
forward for the attainment of outcomes. Translating business objectives to staff: As per Peter, objective have to be
developed according the SMART aspects. It may aids Airdri to deliver this to
person effectually and appropriately in order to attained goals. Moreover, this
SMART objectives assists staff as well as render direction for outcomes
attainment. Stimulate participation of staff for ascertaining objectives: This is vital for Airdri to
has participation of all staff performing into entities for attainment of objectives. It
may perform in effectual way in case objectives are shared with employees. Monitoring progress: The main objectives are developed as per the SMART
concept that may be measurable in easier way. If this cannot be evaluated then
goals have to be observed as well as facilitate direction for attainment. It may
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aids Airdri to perform effective practices of monitoring as well as business
progress.
 Evaluation and rewards attainment: This is regarded as the last management by
objective steps in which assessment is performed in case of attainment of goals,
reward is facilitated to staff. It is developed to improve performance at all the
stages into firm.
3. How the role of a leader and the function of a manager apply in different
situational contexts.
As shows above, managers as well as leaders plays effective role into Airdri.
However, the business surroundings is quite dynamic into UK. Thus, this is needed that
various leaders role as well as manager function are analysed in respect of its
applicability into various situations. Therefore, in respect of Airdri some situations are
are described underneath and explained role of manager and function of leader to
resolve these situations :
 Staff commitment: This is regarded as the situation that raise in almost all
entities. This is vital to keep consistency into their operations as well as assure
high performance development. Moreover, for organisation such as Airdri, staff
commitment is regularly emerging circumstances in which leaders and manager
need to opt appropriate as well s distinct approaches that maximises staff
involvement into entities. However, manager function and leaders role are
distinctly used into this circumstance. For example, the important function that
have to be performed through manager is communication. It will aids person to
facilitate precise and clear guidance so that they may become excel in its
performance understanding that effectively it can do its work. Also it will involve
communicating desires of firm from their personnel that will facilitate motivation to
staff in respect of maximising its loyalty towards firm's operation (Gunase,
karanIrani and Papadopoulos, 2014). On another side, undertaken organisation
leaders have to opt situational leadership style in this circumstances as this will
aids its leader lead its employees as per the situation and involve them into
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decision making that will promote its involvement due to being an active aspect
of entities development.
 Disputes: This regarded as the situation that occurs into various organisation. It
isa the situation that is occurred within Airdri because of lack of communication
between many many managers. As because of this, staff work according to its
own conception which may raise problems in accomplishment of targeted goals.
So, in order to overcome from this leader have to communicate with workers as
well as render them training programme. Leader required to applied system
approach as they concentrate on complying methods, process as well as
legislation for performing task. The manager function of Airdri is to perform
effective planning as well as guidance to its staff to comply channel of
communication for communicating with its workers. Thus, all task has to be
delegated to staff in order to do the practices appropriately.
4. Apply different theories and models of approach, including situational
leadership, systems leadership and contingency
Leadership is regarded as the management ability to set and attain objectives,
corrective actions, outperforming competition as well as motivating others for greater
performance (Kanki, 2019). There are many theories that have to be adapted through
Aridri leaders in context of enhancing performance, development as well as
sustainability of organisation. Thus, few of these prominent approaches of leadership
are described underneath:
 Contingency leadership approach: This regarded as the leadership approach
which perform upon notion that leadership is a dynamic practices and no specific
style can satisfy various circumstances into firm. Moreover, it concern about
particular variable which is associated with surroundings that may ascertain to
adapt effective style for provided circumstances. Airdri have to concentrate upon
that leaders traits which may be opted into provided circumstances. There are
many users of undertaken firm who has several requirements. In this scenario, it
required to utilised this style to accomplish its needs.
 Situational leadership approach: This is regarded as the leadership approach
which is also known as adaptive leadership (Mizuta and et. al., 2013). It is
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established through Ken Blanchard as well as Paul Hersey. There are several
circumstances which is raise into entities in which leads have to opt appropriate
style for attainment of objectives. The efficaciousness of this particular style
based on many circumstances. Situational leadership style may by applied
through Airdri in which common style to do the task is opted. This approach
many be utilise through them in order to accomplish modified demands of its
audiences. The situation may be affiliated to disputes resolution, turnover of
employees and many more that have to be resolved through utilisation of this
style for profitable results. It may be benefited for to accomplish its audiences
needs and accomplish its requirements effectively.
 System leadership approach: This is regarded as the leadership approach that
concern about development of situation in which person works many roles as
well as accountabilities in order to maximise productivity (Morse, Babcock and
Murthy, 2014). This particular approaches utilises principles such as designing of
system, strategy of firm, procedures of society, human behaviour and others. In
case this approach is obeyed through Airdri then it have to concentrates upon
obeying process, methods, rules, strategy and others. The task is done as
systematised way for attaining their goals.
Chaos theory:
It is part of mathematics which looks certain system which are very sensitive in
nature. Small change in system make to behave in complete and different manner.
Such types of theory is used for random events which may arise at organisation or
workplace.
Strengths, weakness and application:
The main strengths, weaknesses and application of Chaos Theory in context of
Airdri are given below:
Strengths- The strengths are showing dynamics of business cycle and
transferring into econometrics.
Weaknesses- It has poor policy and simple economic model which does not
provide accurate information.
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Application- This theory is used or applied in various contexts such as
engineering, science, biology, ecology, physics, computer science and so on.
Management by objectives:
This is regarded as the theory which is established through Peter Drucker for
attaining the business objectives in appropriate and efficacious way. It is also known as
performance management, which intent to bring objectives among staff and entities. It is
also called management by outcomes which means that particular objectives for entities
that have to be attained on certain goals that have to be accomplished on specific
duration (You, 2015). Moreover, this is planning as well as controlling system in which
both subordinates and manager perform together in order to describe enterprise
objectives and developed targets to be attained
Strengths, weakness and application:
The strengths, weaknesses and application of Management by Objectives theory
are as follows:
Strengths- This helps in better managing, clarifying organisation objectives,
encouraging personal commitment and developing controls among one another.
Weaknesses- Main weaknesses are failure in reaching MBO philosophy, lack in
providing guidelines to goal setting, danger of inflexibility and mainly focus on short term
objectives and goals.
Application- Such model is used by management and employees to know about
attainment of goal and objectives of business in best manner.
5. Conclusion:
From the above section, it has been summarised that leadership and
management are important function of organisation. Leader leads their follower where
as manager has to manage each and every activities and operations of business. Both
has to play their own role and responsibilities in an effective manner. There are various
situations which may arise in business that has to be solved by manager and leader.
Different types of theories are used such as MBO, Chaos and so on.
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Section 2:
1. Introduction of operations management of Airdri:
Operation management is considered as an administration of business activities
for developing huge level of effectiveness as much as possible into entities. The
operation management of Airdri involves various task such as delegating resource for
manufacturing hand dryers, transforming raw material into finished goods, designing
process and others so that all practices related to operations can be performed in
effectual way and accomplish clients demand.
2. operations management functions
Operational functions of Airdri:
The various operational function of Airdri are discussed below:
Control and Distribution Systems: Both control and distribution system is vital
for entities. Control system is considered as a system that facilitates the expected
response through controlling firm's output. On other hand distribution system is
considered as a sequential flow of process practices and system that are designed as
well as linked to provides and observe movement of products or services from source to
clients. This function of operation manager is performed into Aiirdri as this its
productivity, developed performance and others.
Transformation of raw material into finished goods/services.: The main intent of
business is to produce effective quality of products by optimal utilisation of resources
and obtain revenue. The vital operation manager function is to ascertain demand of
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goods and transform raw material into finished products for meeting clients needs. Airdri
may also ascertain their product demands for obtaining more incomes. It is a
procedures that aids them to reduce waste and minimise production cots. Also, it is
beneficial for Airdri as it help to render goods at affordable cost and leads towards
accomplishing clients expectations.
Process design: It is considered as an act of transforming an entity's goals,
vision as well as available resources into discernible. Measurable means of attaining
objectives. Into this function of Airdri operation management product is into various
parts that is helpful in exact production methods. So, that their products cana be
manufactured in more effective way.
Capacity management: This is considered as an act of assuring that a business
enhances their potential practices as well as output of production. In this operational
functions, their manager of Airdri are accountable for whole aspects of operations
capacity. Moreover, in this long term process capacity are match with their products
demand for attaining its objective effectively and efficiently.
Logistics and inventory management: Logistics management is also called the
supply chain management which is utilised for meeting the demands of consumers by
planning, controlling and implementing of effectual movement as well as storage
associated to information, products and services. On other side, inventory management
is regarded as supervision of non capitalised assets as well as stock items. This
operation management function is performed into Airdri so that they can effectively meet
their customers demands.
Scheduling: This is considered as the procedures of organising, controlling as
well as optimising task and work pressure into manufacturing process. This operational
function is performed into Airdri as through this they can able to allocate machinery
resources, plan production resources and others. It will aids them to accomplish the
task is more effective manner.
Role ad responsibility of managers in key operations functions:
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The operational manager plays various roles and responsibilities into key
operation function of Airdri are discussed below:
The role and responsibilities of Airdri operation manager is to ascertain demand
of goods and transform raw material into finished products for meeting clients needs,
supervision of non capitalised assets as well as stock items, to allocate machinery
resources, plan production resources and other. Moreover, they are also accountable
for assuring that a business enhances their potential practices as well as output of
production and designed as well as linked to provides and observe movement of
products or services from source to clients.
3.Explain the key approaches to operations management and the role that leaders
and managers play.
Operation management is regarded as the integration of overall techniques as
well as methods which are adapted into firm for implementing and managing various
function effectually. Moreover, the concept upon which this particular aspects perform is
associated to maximisation of firm's effectiveness into its operations and resources
(Olhager, 2013). In respect of Airdri, there are many operations into organisation like
display, logistics, sales, supply and others. Whole these operation are vital for firm to
support its various plan of action and practices. Moreover, into these functions there is
an activist role as well as accountability of managers. Into logistic, manager need to
deliver , trace as well as handle supply chain effectiveness. In addition to this, into
marketing and sales managers are accountable towards opting effectual channels as
well as assure proper execution of consumer service management within organisation.
In relation of Airdri, there are many operation management approach which are
needs to be understandable and used through firm for supporting the firm's structure as
well as functions. Some approaches are described underneath:
Total quality management:
It is regarded as the operation management approaches which is opted through
entities that is associated to assure maximised quality into methods, services or goods
(Pagell and Shevchenko, 2014). The scope of total quality management is quite board
and thus, this can be adapted through organisation into all functions within entities. In
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