Operations Management: Leadership vs. Management Analysis

This report delves into the realm of operations management, defining and contrasting the roles and characteristics of leaders and managers. It highlights the differences between leadership and management, emphasizing how leaders inspire and motivate, while managers focus on planning and organizing. The report analyzes the roles of leaders, such as providing vision and developing organizational structures, and the roles of managers, including fulfilling legal responsibilities and developing strategies. It also examines the characteristics of leaders, like critical thinking and strategic development, and managers, such as confidence and strong communication skills. The analysis extends to leadership and management theories implemented in Marks & Spencer, illustrating how leaders use theories to direct employees and how managers utilize resources effectively to gain a competitive advantage. The report concludes that operations management is crucial for planning, organizing, and controlling resources and employee efforts.

Operations and
management

Table of content
 Introduction
 Define and compare the different roles and characteristics of a leader and a
manager
 Analyse and differentiate between the role of a leader and function of a manager
by effectively applying a range of theories and concepts
 Conclusion
 References

INTRODUCTION
 Operations management is defined as the procedure that contains various
activities and functions such as plan organisational strategies, organise all human
and financial resources, monitoring and supervising production process as well as
ensure efficient manufacturing of products and services. The main focus of
operations management is upon concerting all organisation inputs and material
into outputs effectively and efficiently.

Define and compare the different roles and
characteristics of a leader and a manager

Leaders and managers
 Leader: Leader is referred as the person who is
responsible for motivating organisational
employees as well as directing them to perform
task in efficient manner for attain all business
goals and objectives.
 Manager: Manager is defined as an individual
who perform various roles and functions in
order to achieve organisational goals and
objectives through develop effective strategies
and planning and assign them among
organisation employees to ensure smooth
running.

Differences between management and
leadership:


Management
leadership
Management is defined as the areas in which
managers manage all functions and activities
of all organisational department and team to
achieve determined objectives in best
possible manner. Management is the process
of organising and managing organisational
employees in formal manner.
Leadership is characterised as the process of
inspiring and motivating people to enhance their
performance and lead them towards accomplishing
all desired objectives. Leadership is not same as
management it directs the both formal as well as
informal groups within organisation.
Management department of Marks & Spencer
manage activities on employees and
communicate various rules. It formulates
various policies and procedures to perform
task efficiently.
Leadership inspires employees and influence them
to perform in defined manner. Leaders follow all
principles and guidelines that are formulate by the
managers

Differences between roles of leaders and
managers
 Roles of leaders
 Leader plays various roles in Marks & Spencer through
provide vision as well as mission to organisational
employees in order to motivate them towards
accomplishing all goals and objectives efficiently.
 Leader develops appropriate structure of Marks &
Spencer that facilitates to maintain strong communication
among all groups and level of respective organisations to
convey all policies as well as strategies.

Continue..
 Roles of managers
 Managers perform various roles in Marks & Spencer
organisation such as complete all legal responsibilities,
directing employees and analyse all internal as well
external factors and develop policies, strategies
accordingly.
 There are various Informational role are performed by the
organisational manager that are important to run all
business functions effectively that consist various activities
like monitoring, disseminator as well as spokesperson.

Differences of characteristics of leaders and
managers:
 Characteristics of leaders:
 Leaders have characteristics of think critically and develop effective strategies for
organisational working team. Leader enhance understanding of employees regarding
organisational goals and objectives and guide them to attain them efficiently.

Continue..
 Characteristics of managers:
 Manager has enough confidence that help to motivate
and inspire employees to perform in well-defined
manner (Kaufmann, 2020). Manager of Marks &
Spencer takes effective decisions according to situations
to gain various competitive advantages.
 Manager has strong communications skills that is
important characteristic which help to develop and
maintain positive relationship with employees.

Analyse and differentiate between the role of a leader and
function of a manager by effectively applying a range of
theories and concepts

Continue..
 There are various leadership and management theories and
concepts are implemented by the Marks & Spencer to perform all
functions efficiently.
 Leader role in leadership theories: Leader plays various roles and
responsibility in Marks & Spencer to direct and motivates
organisational employees in order to increase their performance
and productivity. In organisation various leadership theories are
implemented that help leaders to perform their functions efficiently
to attain all defined goals and objectives of Marks & Spencer.