Leadership, Management, and Operations: A HP Food Limited Analysis

This report provides a comprehensive analysis of leadership and management practices within HP Food Limited. It begins by defining and contrasting the roles and characteristics of leaders and managers, highlighting their distinct responsibilities in achieving organizational goals. The report then explores the practical application of these roles in various contexts, such as customer relationships, supplier management, planning, and employee motivation. It delves into different leadership theories and models, including situational, system, and contingency leadership, and examines their relevance to HP Food Limited's operations. Furthermore, the report analyzes specific leadership approaches like modern trait theory, behavioral theory, and full-range leadership, evaluating their strengths and weaknesses. Finally, it critically assesses various leadership theories, such as transformational and laissez-faire leadership, considering their effectiveness in different work environments. The report aims to provide a detailed understanding of leadership and management principles within the context of a food production company, offering valuable insights for students studying management and leadership.

MANAGEMENT
AND
OPERATIONS

INTRODUCTION
In this modern era of corporate world, the role of management and operations are
getting much popularity. To conduct the functions of management effectively, managers and
leaders are appointed in the organization. Leaders and mangers are very crucial to company.
In this present report the role of leaders and managers are been discussed. Also, there is a
relationship between leaders and managers in the context of HP food limited. HP food limited
is a company, engaged in the business of producing HP, Lea & Perrins and Daddies sauce
brands. In this report it has also been mentioned that the company should use various types of
approaches to management and also the roles of leaders and managers play in an
organization. In further, the operations management also has an importance in the company
to fulfil the societal expectations (He, Li and Chai, Huawei Technologies Co., Ltd., 2011).
The management and operations is also very vital in achieving the objectives and goals of
company. The leaders and managers has a duty to organize the company’s operations in order
to fulfil the organizational needs and desires. The managers and leaders assures that
appropriate workforce has been employed in company in order to achieve the set objectives
of company.
TASK 1
a)Define and compare the roles and characteristics of a leader and manager.
Managers and leader are considered as an important part of any business organization. They
are responsible for carrying out the activities which are necessary for a business organization
in achieving the business goals and objectives. Managers are the key persons in an
organization which are employed to manage the activities of company (Chang and et. al.,
2013). As, the managers and leaders are quite similar terms which are often used as
synonyms sometimes. The role and managers and leaders are different in the context of
business organization. They are responsible for the high performance of the company. From
the aspect of business of HP food limited, the role and mangers are different and contrasting
with each other. The role of managers and leader has been defined as follows:
Role of manager:
 The manager of the HP food limited has a role to administer the
proceedings of the company.
 Also, the manager in the cited company has a focus on systems and
structure of organization.
 Management is an art of systematic organizing and coordinating
activities in an efficient and effective manner.
 The managers are responsible to bring stability in organization.
Role of a leader:

 The role of a leader in the cited company is t inspire its employees of
an organization to match up with the objectives and goals of a
company.
 Leader encourages the change in the company.
 The leader in the cited company formulates principles and guidelines
in the company for effective leadership.
 Also, the leader of the company adopts proactive strategies in the
business organization to achieve the goals of firm.
So, the leaders and managers are different from each other in many ways, while the leader of
the HP food limited (Wenying, Zhiguang and Jujie, 2012). The mangers has a short range
view in business firm, on the other hand , leader is famous in an organization for having long
range perspective in the company.in the end, it has also been assessed that the manager of the
company is also classis good soldier, while leader of the company is a man of its own
principles.
b) Role of leader and the function of manager applied in different context of an organization
In the context of HP food limited there are many functions of leader and managers
that are applied in different situations. They are responsible for the smooth and effective
operations of business activities which enable the business organization to achieve the
objectives and goals of the company. the following are different area in which managers and
leaders have to perform their functions with much effectiveness:
 Relationship with customers: the main function of managers of HP
food limited is to maintain a good relationship with its customers. The
main aim of HP food limited is to provide good food services along
with the quality food products and services. It has been assessed that if
customers of the company are highly satisfied with the products and
offerings f the company, then it will lead to increased profitability.
 Suppliers: suppliers are the persons which provide raw materials fore
the company for the production of the HP, Lea Perrins and Daddies
sauce brands. The manager and leaders f the company assures od
relationships with its suppliers so that they will provide them mark
able quality products.
Planning: managers and leaders have a vital role in planning the
effective strategies and techniques by which employees can focus on the goals of the
company and also to motivate them along with establishing the standards against which their
performance can be measured. Also, plans for growth expansion of their food department can
also be considered as a function of manager and leader (Xu, 2014).
 Motivation of employees: leaders of the company are held responsible
for the effective motivation to its team mates in an organization. The
leaders have a quality to perform this function effectively. There is a
famous proverb also that says “leaders are born not made”. Managers
and leaders have a moral duty to motivate its employees which can
increase the organizational efficiency and also enable it to accomplish
the goals and objectives of the company.

c)Theories and models of leadership in the aspect of an organization.
There are many theories which are applied in the business organization to make
leadership theories more affective and attractive. The leaders of business firm adopts various
business theories and approaches which can improve the leadership skills and provide more
effective competencies for the business organization. The business of HP food limited is
concerned with the production of food products and sauces (Yegane and Shariatmadari,
2016). The managers and leaders of the company always desires that there should be an
effective leadership theories and models through which they will be able to have a control
over its employees. The various effective leadership theories which are been adopted by
leaders of HP food limited are as:
 Situational leadership: it is that form of leadership in which the leader of the business
organization adapts the situation and apply its own business skills and capabilities.in
this, the leader of the cited company adjusts to fit its style according to the
development level of the employees of the company. In this kind of leadership, the
leaders of the cited company always aim to adapt that level that matches up to the
development level of their employees.
 System leadership: it is that type of leadership in which the leaders are of the opinion
that there should be an effective leadership style for each and every kind system.it
means that the leaders of the company focuses that there should be an effective
system in leadership which contributes in an overall growth of the company. The
main aim of the leaders in the cited company is to appropriate system in their
company which can guide each department of the company systematically.
 Contingency leadership: this is that kind of leadership in which it has been mentioned
that effective leadership depends upon the control which the leader has over a
particular situation. In this, it has been assessed that there should be an effective and
good member and leader relationship which can enable leader of the company to meet
out the objectives of company.
d) Analysis the role of manager and leader.
There are different functions and roles which has been performed by the leader and
manager of the company namely HP food limited. The following theories are mentioned
which shows about the functions and roles of managers that are as follows:
Modern trait theory: it is the theory which says that there are some leaders in the business
organizations which adopts various leadership traits that are intelligence, adjustment,
extroversion experience and general self-efficacy (Fichtner, Vanzella de Melo and Stefan,
2016).
The organizations are now focusing on the effective leadership in the company so that their
employees can effectively work in the organization. Leaders use intelligence in their
leadership traits so as to motivate its employees which can let them in achieving their goals
and objectives of the company.
Behavioural theory: according to this theory there is a much difference between the
company’s leaders and managers. Often they are used as substitute words. But it’s not the
truth (XU, and et. al., 2012). The leaders and managers are two different things according t
this theory the leaders should have a strong personality along with a well-developed positive

strategies, through which leaders can effectively and promptly implement the strategies of the
company and also to manage the resources of the cited company. According to this theory the
leaders of HP food limited develops the team management in its company and also motivate
them to become more work oriented so that the company can accomplish its goals.
Full range theory of leadership: this theory believes that there should be four qualities in the
leaders which distinguishes them from managers. The company aim to develop those theories
in their leaders so that they can utilise them to gain the objectives of the company (Birkner,
Antoni and Jeromin, 2013). These qualities are: consideration, intellectual stimulation,
motivation and inspiration to employees. This also differentiate managers from the leaders as
the managers has the effective. Full range of theory also aim to provide the leaders with those
qualities which develop the characteristics of effective leaders.
e) Strengths and weakness of different approaches to situations within the work environment.
There are different strengths and weaknesses to the approaches to the situations within
the premises of HP food limited. The different approaches to the leadership theories along
with their strengths and weaknesses are:
 Transformational leadership: this is the theory of the leadership which means that
the leader can do better to make the organization better. The leaders have appropriate
knowledge about the transformation that is required by the company to achieve the
goals and objectives if the company. the strengths and weakness of this theory as :
Strengths:
o By this, leader finds the better way to do something for the increased
efficiency of an organization.
o By usage of this theory the leaders also aim to identify what is not working in
the company.
o Can cater the niche markets.
Weaknesses:
o It can exclude the people and also the amount of risk involved.
o It can also conflict with the people which resist with the effective change in
the organization.
 Laissez –Faire Leadership: this is another kind of leadership theory which involves
the leader of the company namely HP food limited assigns the decision making
authority to its employees. They allot the powers s that their employees can also
experience the way in which decisions can be taken. The strengths and weaknesses
are:
Strengths:
It enables it employees to better perform in the company as hey has delegated their authority t
their employee. In the context of the HP food limited, leaders have decentralised the decision
making authority to its employees (Kolodziej and et. al., 2013). For example they can make
decisions regarding the payment to its suppliers, deciding the quality of the food products and
sauces that company offers.
o It is a great theory for the creating the future leaders.

Weakness:
 Employees who need better guidance can be at loss.
 It can also lead to productivity failure if the decisions taken by the employees
are not appropriate.
f) Critical analysis and evaluation of different types of leadership theories
There are many theories that are applicable in different contexts of business
organisation that are effective in nature and also they are appropriate in implementation to.
The various theories are:
The behavioural theory: this theory aims at that the leaders’ functions as the most important
function in the context of the company. This theory in the company is basically implemented
because the leaders of the cited company believes that effective leadership means which is
based on the behaviour of a particular person. The main aim of the company is to satisfy its
customers by providing excellent services in food and other things (Jlassi and et. al., 2016).
So, it requires by the leaders of the company to behave in an efficient manner which
motivates the employees of the company.
The trait theory of leadership: this theory is basically focus on the traits which the leader
adopts in making the company more effective and efficient. The leaders of company also
focuses on the assumption that the leadership qualities and capabilities are rooted in the
characteristics possessed by the individuals. Leaders have the traits t manage the company
effectively.
The contingency theory of leadership: this theory says that this means that the leaders can
be leaders in one situation but not in anther situation. This means it depends upon the
situation. This theory proposes that effective leadership is contingent on various factors
independent upon the independent of an individual (Li and et. al., 2011).
Situational theory leadership: it is the theory which basically focuses on that effective
leadership theory wants rational understanding of the situation and an appropriate response
rather than a charismatic leader with a large number f dedicated followers. It is basically a
task oriented leadership. This theory proposes that the leaders in the company focuses on to
adopt the different techniques and strategies according to the different situations, accordingly.
But it has been criticised by various authors for lack of internal consistency, conceptual
contradictions and conformity (Krasniqi, 2014).
TASK 2
a) Different approaches that operations and management and he role that managers and
leaders play
There are different approaches to operations and management and leaders and managers have
different role to play in. operations management is the concept in which there are area of
management which is concerned with the designing and controlling the process of production
and redefining the business operations of the company. It requires by the company and its
leaders that here should be optimal utilisation of the resources which can improve the

efficiency of the company. Managers and the leaders of the company are effective in the
company’s management and its operations (Neck and Manz, 2010). The leaders and
managers play an important role in conducting the business operations in a smooth manner
which can increase the efficiency of the company. The managers are responsible for the
company’s effectiveness and profitability. The leaders are responsible t guide and manage its
team in different departments. Leaders are held responsible to motivate its employees in such
a way that it attracts the profitability and make them more work oriented. The cited company
wants the company to make more successful by providing its customers more satisfaction and
fulfilling their needs (Jankovic and Milidragovic, 2011). The leaders and managers assures
that the company which is working in the food industry should be perfect in all kinds of
aspects which can make it number one in whole industry. Operations management is
concerned with the managing and directing the physical and technical functions of the cited
company particularly which is mainly related to the development of product, production and
manufacturing. The managers have to maintain a good relationships with its suppliers, follow
all the rules made by government. The company also aim to motivate its employees in such a
way that they could work for the betterment of the society which helps in the betterment of
the company and its goals.
b) the importance and value of operations management in achieving business objectives
Operations management is basically concerned with the managing the business activities that
enable the company to make profits. The operations management is very important for the
business objectives of the company. It enables the company to make them achieving all the
objectives of the company. Operations management helps the company in achieving the goals
and desired objectives of the company. The company now focuses on to have the effective
and smooth running of its operations, which is only possible by the implementation of the
company’s operations management. It is implemented in the business organization to take
care about the process of manufacturing and production process. Also, effective
implementation of operations and management effects the company’s performance in the
market and also enable it to create an appropriate place in the minds f is customers. Also, it
enables he mangers of the company to implement the effective managerial strategies which
lead them to the achievement of the desired goals and objectives (Expósito and et. al., 2016).
In addition to this, the leaders of the company also focuses on to have the effective team
which can be trained and developed by the powerful leadership skills , which is only possible
by the prompt implementation of the company’s goals and achievements. Also in further, the
management and operations are also important for an organization because it helps the cited
company to implement the planning, organization and controlling over its strategies and
human resources. HP food limited id the company which is engaged in the business of food
and sauces. The company always wants to satisfy its customers by its services and offerings.
This can be only done by effective adoption of planning, organizing and controlling
techniques which can be done by effective implementation of the organizational
management.
Also operations management is also helpful in achieving the objectives and goals of the
company. it enables he top management of the company to adopt the strategies which are
managed in such way that it could affect the profitability of the company. It is the important
process as it involves the whole team of the company in working for the increased profits of
the company (Branch, 2012).

c)factors which affect the decision making of the leaders and managers in HP food limited
There are many factors which affects the decision making power of the company and
also of the managers and leaders. There are many factors by which decision making power of
the managers and leaders can be affected. As, the managers and leaders take the decisions in
the betterment of the company, so the factors which highly affects the decision making power
of HP food limited needs to be considered. The major factors are:
Customers: this the most important factor which affects the decision making power of the
leaders and managers of the company. Managers have to make strategies according to the
preferences of the costumers of the company(Wang, and Pizam, 2011). If they will not do so
then the customers will not like to prefer the cited company’s brand.
 Government: the decision making power of the company is also get affected by the
rules and regulations made and framed by government. Managers have to make
strategies according to the rules of government of UK. They also have t regulate their
import and exports of goods and services which are used in the manufacturing of food
products so that they cannot get penalised by the government.
d)assessment of the way in which managers and leaders can improve efficiency
Managers and leaders can improve the efficiency and effectiveness of the company
namely, HP food limited. The managers and leaders of the company are responsible to make
strategies in the way which affects the company in a positive manner. Managers and leaders
form the strategies to position the company in a better place.it helps he company to dorm the
strategies which helps the company to achieve their goals and said objectives (Goor and et.
al., 2010). It has also been assessed that managers of the company make strong managerial
strategies which enable the company to fulfil the needs and wants of its customers which will
provide them ultimate satisfaction, which directly connects with the success of the cited
company.
e) Different factors within business environment that impact upon operational management
and decision making by leaders and managers
Following are the different factors that influences the business operations and thus
affects the management and decision making by leaders and managers such as-
 Political factors- It is essential for political parties to formulate different policies and
practices that needs to be applied within market. However, through applying such
policies it would impact upon the performance of firm in market. It involves high tax
rate and thus HT Food Limited requires to involve all such policies within their
business in regard to carry out the business functions (Slack, 2015).
 Economic factors- Further, economic factors involves inflation and recession and
therefore HT Food Limited is required to undertake such policies and practices that
influences businesses as it affects customers due to low purchasing power.

 Social factors- Change in attitude and taste and preferences are considered as the most
effective factor and therefore, cited firm is required to identify the change in
consumer preferences and then provide them particular food products so that
satisfaction can be raised (Karlsson, 2016).
 Technological factors- HT Food Limited is required to bring change in innovation
within its products or services so that they can influence high sales and productivity of
firm in market. Hence, management of cited organization aims to bring change in its
technology so that HT Food Limited ensure that customer delivery can be enhanced.
Hence, business is required to deliver quality food products and compete in
international market so that quality food products could be delivered to them (Walker
and et. al., 2014).
 Environmental factors- It is significant for enterprise to undertake proper
environmental factors and does not pollute the environment in order to produce food
products. Hence, certain environmental protection laws needs to be developed which
helps in protecting the environment when HT Foods Limited produces products
(Alderton and Saieva, 2013).
 Legal factors- It involve different laws and regulations formulated by governmental
that needs to be followed by HT Food Limited and thus influence businesses to follow
the instructions given in regard to not affect the functions of firm (Brandenburg and
et, al., 2014).
f) Critically evaluate application of operations management and factors that impact on the
business environment
It is essential for business to carry out effective operations management an thus it also
enables firm to execute effective functioning in regard to carry out business activities. Thus,
HT Foods Limited requires to undertake effective business practices and therefore obtain
positive trends so that success can be attained (Slack, 2015). There are different functions
that needs to be carried out within firm and therefore it affects the business operations in
market. Further, factors such as political, environment and legal factors also impact upon
business environment and thus cited organization is required to carry out effective
functioning and helps firm to carry out appropriate operations.
Moreover, it is significant for HT Food Limited to carry out effective performance
and thus involve skilled employees within business so that company can operate its functions
efficiently. However, in order top expand the business functions, firm aims to execute
effective legal factors incorporated by governmental and thus attain desired results (Karlsson,
2016). Also, it is significant for HT Food Limited to improve technological advancement
within firm and thus improve business performance so that success can be attained in an

effective way. However, regulatory framework aims to be implemented as formulated by the
governmental authorities and thus it does not impact upon business performance in market.
CONCLUSION
It can be concluded from the report that management and operations are considered as
the crucial aspect of any business function that helps in carrying out desired targets and goals.
HT Food Limited undertakes effective responsibilities of improving business performance
and thus undertake appropriate leadership and contingency leadership style so that desired
targets could be attained in an effective way. However, it is crucial for firm to improve its
technology so that food products could be improved and thus raise their performance in
market. All such factors helps in influencing business functions in market and carry out their
operations effectively and efficiently. Also it has been assessed that there are many external
and internal factors by which company can be affected. These factors may be political, social,
environmental and also social factors. Management and operations has a great significance on
the profitability of the cited company.

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