Leadership and Management: Roles, Characteristics, and Models

This report delves into the core distinctions between leaders and managers, highlighting their respective roles and characteristics within an organizational context. It examines the responsibilities of managers, such as resource allocation and performance management, and contrasts them with the leadership qualities of inspiring and motivating employees. The report uses the Starbucks as a case study to illustrate how leaders and managers contribute to achieving organizational goals. Furthermore, it explores the Adair model of leadership, detailing its components like defining the task, planning, briefing, controlling, evaluating, motivating, and organizing. The conclusion emphasizes the complementary nature of management and leadership, underscoring their combined importance for organizational success. This report provides valuable insights into effective leadership and management practices, making it a useful resource for students studying leadership and management.

Management and
Operations
(Task 1)

Table of Content
 Introduction
 Definition of Manager
 Definition of Leader
 Role and characteristics of Manager
 Roles and characteristics of Leader
 Adair model of Leadership
 Conclusion
 References

Introduction
Management and operation is defined as the process through which
materials and resources are converted into semi-finished and
finished products or services. The main aim of this process is to
acquire maximum profitability for the organisation through
manufacturing products according to the customers demand.
Managers and leaders both supports adequately to achieve
organisational goals and objectives.

Roles and characteristic of leader and
manager
Leader
vs
Manager

Manager
It is the responsibility of manager to control and manage all the
business operations of the organisation. Such to manage the
performance of workforce and to analyses different tools that helps
organisation to reduce cost of the organisation. Along with this
manager of Starbucks is responsible to complete the work for
organisation by guiding employees towards goal attainment

Leader
It is an individual entity who is capable to influence others employees
of the organisation by motivating and encouraging them through
monetary and non-monetary benefits. In context of Starbucks leader
guide their employees to attain their goals within desired manner.
Like they provide training sessions to employees through which
skills of an employee will be increased

Role of a manager
Resource allocator- Manager or officer of an organisation monitor and
control different activities that are performed by the workforce. For this it
is responsibility for them to provide essential resources like capital, labour
etc. through which business objective are achieved by organisation.
Assigning roles and responsibilities- It is the duty of manager to assign and
delegate different roles and responsibilities that are performed by
employees. For instance, Manager of Starbucks appoint duty to each
employees based on their department that helps to complete their work
with more efficiency.

Role of leader
Creative vision- Leaders are capable to scan the environment of
company and market it helps them to formulate long term goals and
vision for the organisation. The leader of Starbucks develops
different path which determines that they generate effective strategy
such as aggressive marketing, price skimming etc. that helps to
accomplish vision in timely manner.

Characteristic of leader
Communication- Communication plays a crucial role for a leader as it
helps them to interact with other employees which help them to
influence them towards attainment of the organisational goals. Like
Starbucks provide food and cloth items to customers so it essential
for them to develop new ideas which reduces switching of
customers on other brands.

Characteristic of manager
Experience- Individuals will be promoted as much as the experience
gained by them which determines that knowledge and experience
are crucial part to become a manager. Starbucks is operating their
business at global level so it is essential for manager that they has
more experience through which organisation maintain their brand
reputation

Adair model of leadership
Defining the task- In this leaders identify clear objective for
organisation and then convey them in all departments in order to
attain organisational goals. Like Starbucks decided Smart objective
to complete their work.
Planning- It is the second step in which leaders are responsible for
exploring the alternatives of plans and implement them to achieve
organisational goal.

Continue...
Briefing- In these leader develop effective working environment at
workplace. So it helps them to promote team work that brings
motivation among employees.
Controlling- Organisation performs different activities at regular and
short term intervals. Like Starbucks is operating their business at
global level so it is important for them to control its activities. This
results that there is low wastage of products.