Accountancy Victoria: Leadership and Management Assignment BSBLDR502

This assignment solution addresses key aspects of leadership and management within the context of Accountancy Victoria. It begins with a review of workplace policies and procedures, emphasizing their benefits and legal underpinnings, followed by an examination of relevant legislation such as the Age Discrimination Act and the Fair Work Act. The solution then outlines steps for resolving workplace problems, conflict resolution techniques, and the importance of a code of conduct. It explores the significance of networking and effective interpersonal communication, including barriers and strategies for improvement. The assignment also covers the benefits of a diversified workplace and the role of consultation. The second part of the assignment involves creating a code of conduct, workplace communication, and dispute resolution policies for Accountancy Victoria, reflecting ethical standards and procedures for the organization. The solution includes revised versions of the code of conduct and policies, demonstrating a comprehensive understanding of leadership and management principles and their practical application within a professional setting.

Running head: Leadership and Management
Leadership and Management
Name of the Student
Name of the University
Author’s note

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Assessment Task 1: Written Question
1.
The five key benefits of workplace policies and procedures
 The workplace policies and procedures allows the members of the organization to
follow certain rules which is needed in the organization and what is expected from
them such as performance and behavior standards.
 It provides certain rules and regulation for making appropriate decisions in the
organization.

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 The policies provide clear response and consistency within the organization in dealing
certain situation.
 The workplace policies and procedures provide ensure that the employees are better
equipped in order to defend claims of a breach of employer obligation for example:
work health and safety legislation.
 It also demonstrates organizational belief, values and ideologies and ensures that the
workers are treated equally and fairly.
2.
The purpose of the following acts:

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 Age-discrimination act 2004: The purpose of age discrimination is to provide
employment to the older person depending upon their ability and competency and not
their age. This prohibits the age discrimination during employment.
 Disability Discrimination Act 1992: The purpose of the disability discrimination 1992
ensures that avoids unfair treatment due to a person’s disability, emotion, perception
of realty or any actions which results to disturbed behaviour.
 Fair Work Act 2009: The purpose of the act is to provide relevant terms and condition
for workers in the organization (Lay et al., 2016). The act set employee rights and
responsibilities and relation between employee and employer with relation to their
employment.

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 Racial Discrimination Act 1975: The purpose of the racial discrimination act is to
promote equality within the organization regardless of their colour, race, nationality
and ethnic and origin. The act is important since it ensures fair treatment and avoids
biasedness promoting diversity within the organization.
o Sex Discrimination Act 1984: The purpose of the act is to avoid unlawful
discrimination against an individual due to their gender, sex, identity, sexual
orientation, relationship status or due to their current status such as pregnancy.
These act is necessary in the organization to promote diversity and avoid
unethical behaviour in the organization.
3.

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Steps to be followed in order to identify and resolve workplace problems and to
promote effective workplace relationship.
The first step is to identifying the issue or the problem in the workplace.
Understanding everyone’s interest, the best solution can be derived by understanding
everyone’s interest.
 Listing out the possible solutions for the problems.
 Evaluating the option and finding out the best alternative.
 Implementing the solution.
 Reviewing the results.
 Taking prompt action based upon the results.

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4.
Conflict Resolution Techniques are:
 Collaboration
 Confronting
 Accommodating
5.
The Code of Conduct is a detailed description of all the ethical and legal behaviour
which is expected by the company. The purpose of having code of conduct in the
organization is to maintain proper standard that is acceptable for the company. It helps to
maintain company’s belief’s, culture and core values. The Code of Conduct helps to build

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trust within the workplace environment and develop ethical culture. Moreover, it helps the
company to build reputation of the company.
6.
Importance of networking
Building networking within the organization helps to gain trust within the employees
and helps to connect with people.
Networking helps to build fresh ideas and think beyond the walls and moreover
fosters innovativeness and creativeness. It also helps to salary bumps and promotion as they
are well aware of the

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External networking helps to connect with professional and gives an opportunity for career
goals. It helps to expand support network for the new candidates and employees working
within the organization.
7.
Two examples of barriers to effective interpersonal communication
 Lack of attention, distraction or interest.
 Differences in culture, language and due to unfamiliar accents.
Two communication strategies that could be implemented at work in order to ensure
effective workplace communication.
 Be attentive and stay open minded for two-way communication.

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 Remaining aware of the cultural differences.
8.
The two key benefits of diversified workplace
 Diversified workplace helps to foster innovation and creativeness in the organization.
 It also helps to grow talent pool and helps the organization to build reputation of the
company.
9.
Consultation in the workplace helps to abide by the legal requirements and some of
the essential part of the company such as health and safety risk.

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The consultation identifies better opportunities, helps in decision–making and
assisting the business for new ideas and new practices for effective work.
10.
According to every modern award it contains standard consultation dealing with all
the requirements for the employers so as to consult with the employees. Here the employers
intends to endure relevant changes within the organization. The steps which must be taken by
the employers while consulting with the employers are:
 Sharing the most relevant and exact data and information
 Giving other reasonable opportunity for expressing their own ideas and opinions and
views on the discussion.

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 The other’s employer’s views and opinions should considered and precise explanation
should be provided.
Assessment 2:
1. Code of Conduct
 Introduction: The purpose of this code of conduct is to maintain an acceptable
behaviour to all the employees of Accountancy Victoria. This code of conduct will
create a professional standard and guidelines that is expected to be followed by the
employees and each & every members of the company.
 Scope: This code of conduct is applied to each and every staffs of Accountancy
Victoria.