Roles and Characteristics of Leadership and Management in ASDA

This report discusses the crucial aspects of management and operations, highlighting the differences between leadership and management roles within a business context, particularly focusing on ASDA. It delves into operation management's role in optimizing business processes for maximum effectiveness and explores how managers plan, lead, and control business operations to achieve organizational goals. The report also examines transformational and classical management theories, emphasizing the importance of employee motivation and satisfaction. Furthermore, it distinguishes between hard management skills (like legal knowledge and accounting) and soft leadership skills, underlining their combined importance in enhancing employee performance and overall business success. The document concludes that effective operation management is vital for administering business actions and processes, with leaders and administrators playing diverse roles to drive the organization forward. Access more solved assignments and study resources on Desklib.

Management and operations

• Introduction
• Different roles and characteristics of leader and manager
• Conclusion
• References
Table of content

Introduction
Management is the activity of planning, managing, leading, controlling and conducting
the business operations and actions so that business of the company can operate in better
manner. Operation management is the management of business process to earn the highest
level of effectiveness potential in the business organisation. It is consumed with changing
materials and labour into the products and facilities as effective as potential to increase the
earning of a venture.

Different roles and characteristics of leader and
manager
Roles and characteristics of leader v/s manager
Manager- It indicates to a person that is linked with the task and accountability of the
establishment.
Leader- It defines as the individual who mainly work to encourage and empower
team members on a particular base so that there execution will be maximised

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Difference between leadership and management
Leaders are the one that stipulate group roles appropriately in such way so that individual
encouraged regarding execution of business duties. Whereas, managers are the one who set
aims and objectives for the establishment and administrate the efficiently.
Functions of a manager
Planning- In context of planning function, manager of ASDA execute their duties in an
effective way and with the assistance of pre planning, It will help in achieving business aim
in a developed form.

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Transformational leadership theory- As per this leaderhip concept, it is the role of a
leader that they encourage ad motivate employees so that they can perform their business
accountabilities and duties properly. In context of ASDA, leaders of the firm use new and
innovative tools for executing business functions that assist in maximising the degree of
satisfaction of staff members of ASDA .
Classical management theory- Accordant to this, it has been analysed that workers
have physical and economic demands

CONCLUSION
It has been concluded from the defined content that operation management is a
crucial activity of administration business actions, activities and process. It is important
to administrate and manage the activities of production of goods and services. There are
diverse roles that are played through the leaders and administrators in a business firm in
diverse manners.

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Hard management and soft leadership skills
In context of ASDA, it considers some knowledge & skills assist in developing the
execution of people of the firm. Some of the hard abilities are legal knowledge;
accounting, web designing, computer programming, mathematics and other require
executing specific job duties.

•Bozarth, C.C. and Handfield, R.B., 2016. Introduction to operations and supply chain
management. Pearson.
•Wu, D., 2016. Risk management and operations research: a review and introduction to
the special volume. Annals of Operations Research, 237(1-2), pp.1-5.
•Strydom, J.W. and Rudansky-Kloppers, S. eds., 2016. Introduction to business
management. Oxford University Press Southern Africa.
References

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