This report analyzes team conflict resolution strategies applicable to Westin Hotel, aiming to enhance its services and achieve a five-star rating. It identifies conflicts arising from resource pressures and differing employee personalities, impacting team productivity. The proposed conflict management system comprises three interrelated components: training for conflict awareness, neutral third-party interventions (coaching, conciliation), and a supportive infrastructure. Training focuses on self-awareness and negotiation skills, while interventions offer professional resources for dispute resolution. Supportive infrastructure emphasizes management support and feedback systems to minimize harmful conflict effects and foster a positive work environment. The goal is to equip teams with effective tools for managing conflicts constructively, improving employee morale, and achieving organizational objectives.