Hays Org: Leadership, Motivational & Performance Management Analysis

This report provides an analysis of leadership and management theories, focusing on motivational and performance management approaches within the context of Hays, a British international executive search company. It delves into content and process theories of motivation, such as McClelland's theory and Latham and Locke's Goal Setting Theory. The report also examines the application of performance management approaches like the TQM and 360-degree feedback, assessing their role in supporting performance. Furthermore, it evaluates leadership and management approaches, including Frederick Taylor's management theory and scientific management theory. The report concludes with recommendations for improving continuous improvement and performance within Hays, suggesting the implementation of continuous improvement theory and situational leadership theory, emphasizing the importance of communication, collaboration, and decision-making skills for effective management. The document is available on Desklib, a platform offering study tools and solved assignments for students.

Leadership and management
(Task 3&4 )

 Introduction
 Introduction to motivational theories, including content and process, performance management and
continuous improvement
 Application of performance management approaches
 Leadership and management approaches and theories
 Recommendations
 Conclusion
 References
Table of Content

Leadership is the ability of person in order to influence the people in order to have the
higher efficiency in order to work in the particular organization. For this is, it is vital to
have the appropriate leadership style and approach by which the leader can influence
their employees to follow their action in the right direction. For this respective report,
Hays is the chosen organization, it is the British international executive search company
that is established to work and source the most talented leaders.
Introduction

Motivation is the process of initiating, guiding, and maintaining goal behavior between people that can
help to manage the business activities. In relation to Hays, different motivation theories used by
management are explained below:
Content theories
•McClelland's theory
An introduction to motivational theories, including content and
process

Process theories
•Latham and Locke's Goal Setting Theory
Continue….

Performance management is the process of ensuring that a set of
activities and outputs efficiently meets an organization’s goals.
This is important for management to analyze the performance of
their employees and leaders as they understand their goals and
give a contribute to achieving goals effectively. This can help to
develop organizational productivity and profitability. Hays,
management uses different types of performance management
approaches that are explained below:
•TQM approach
Examples of the application of performance management
approaches

• Behavioural approach to performance management
• 360- degree feedback approach
Continue….

From the above discussion it has been assessed that leadership and management is most
important for organization where number of people works collectively by performing their
roles and responsibilities. Frederick Taylor management theory, talent management theory,
and scientific management theory that use by Hays organization for performing their roles
and responsibilities efficiently.
Assessment of leadership and management approaches and
theories, including their role in supporting performance

Hays is recommended to use continuous improvement theory and situational leadership theory
that used to analysis the situations and bring improvement accordingly. This can help to
increase the business performance by bringing continuous change and manage each function.
Hays is large size organization that follows continuous improvement theory where changes in
quality, products and employee’s performance could be introduced.
Recommendations of how the above could improve
continuous improvement and performance

From the report it can be concluded that leadership and management is the process of
influencing people and managing organizational functions. The management and leader
have soft as well as hard skills such as communication, collaboration, time management,
leadership, problem solving and decision making skills that support understand issue
and manage business activities.
Conclusion

• Lee, M. R., 2021. Leading virtual project teams: Adapting leadership theories and communications
techniques to 21st century organizations. CRC Press.
• Franklin, B., 2020. LEADERSHIP AND LEARNING: Beyond shared leadership: The importance of
learning in a shared leadership model. College & research libraries news. 60(1). pp.22-25.
• Megheirkouni, M. and Mejheirkouni, A., 2020. Leadership development trends and challenges in the
twenty-first century: rethinking the priorities. Journal of Management Development.
• Samimi, M and et. al., 2020. What is strategic leadership? Developing a framework for future
research. The Leadership Quarterly, p.101353.
References

Thank You