Leadership and Management Skills Analysis: Hazev Restaurant Report

This report provides an analysis of leadership and management skills, focusing on the case of Hazev Restaurant. It begins by outlining the current skills employed, such as flexibility and decision-making, which are crucial for adapting to a dynamic business environment. The report then transitions to discuss future skills, including persuasion and communication, necessary for implementing changes such as the integration of digital technology. The conclusion emphasizes the importance of these skills for both managers and employees in adapting to change and ensuring effective performance. The report also includes references to scholarly articles on leadership and management in the service industry.