Analyzing Management Practices: Imperial Hotel, London Report

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This report provides an introduction to the management practices at the Imperial Hotel in London, analyzing various factors impacting its performance. The report identifies causes of management issues, including poor leadership, lack of monitoring, and employee turnover. It examines the suggestions of Peter Farnsworth, such as leading by example, reviewing monitoring procedures, and implementing incentive-supportive management. The report further recommends strategies for improving employee retention through on-boarding, mentoring, and compensation adjustments. The conclusion emphasizes the importance of effective management for enhancing work quality and customer satisfaction, highlighting the need for employee engagement strategies and improved leadership to address challenges within the hotel.
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Introduction to management.
The Imperial Hotel, London.
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Table of Contents
INTRODUCTION...........................................................................................................................3
CAUSES..........................................................................................................................................3
PETER Farnsworth’s suggestions....................................................................................................4
Lead by example.........................................................................................................................4
Review monitoring procedures and IT supports.........................................................................4
Incentive supportive management...............................................................................................5
Further recommendations ...............................................................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................8
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INTRODUCTION
Managing introduction is the foremost planning tour for the organization. Management
factor is another major factor which take care the needs of customers. Moreover, it is another
major factor which impact on the behavior of customer satisfaction. Present report based on
introduction to management of the imperial hotel which is situated in London. Furthermore, it
will discuss about new product and services. Furthermore, it will also cover the importance of
management skills or leadership power it will also discuss about issues which is facing by the
company. All things are which makes moreover, process it will covers all member facing by the
management skills
CAUSES
Imperial Hotel is the most popular and impressive hotel in the organization. Management
is the most important and essential function in the organization (Anderson and et.al., 2015). It is
very essential organization which makes company influencing and impacting the overall
performance. Due to less monitoring and supervision Imperial hotel. Due to lack of managerial
and control they get reduce their staff members and effective process of making. It also making
effective process of making Moreover, Due to lack of monitoring of heads of departments it
makes negative impression on the behavior of company it will also reduce number of impacting
factor. Moreover, another factor of organization makes easy going work in order to make
impressive work effectiveness (Anderson and et.al., 2018). Lack of monitoring process is the
main cause due to which they get negative impact on the behavior of customers. It will also be
getting effect and take negative and impressive, it will also more getting affecting and making
good process of working. The main reason behind ineffective process, it will also cover the
process of making good impact. Peter Farnworth now sees the gap in good management as an
opportunity it will also make opportunity to attract talented manager and leaders in order to
attract number of customers. There are some causes due to which hotel facing low staff
management and employee turnover. Challenges getting maximum result process.
Poor leadership misleading or lack of vision: it is the first reason due to which imperial hotel
facing customer dissatisfaction and employee turnover. Good leaders always guide their staff and
employees towards their growth performance. Moreover, another point to be discussing in order
to evaluate the cause of the reason. That is low leadership power and influencing factor among
employees due to previous manager. A bad leader or manager lead customer as well as employee
dissatisfaction in the business environment. Moreover, it will also take care of the needs of
effective management skills in order to sustain better leadership environment in the organization.
Due to manager having poor lectureship styles or skills due to which all employees are not
committed their performance towards the work which creates huge gap between strategy making
process (Buono, 2015). Moreover, another ineffective process of working of the previous
manager is that they are having low capability to execute strategy. Poor leadership can cause the
cognitive gaps between employees.
Poor leadership impacts every area of business: this is the another reason or cause due to
which Imperial Hotel facing huge employee turnover, lack of effective work, lack of motivation
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among staff members and customer dissatisfaction. Besides, Imperial Hotel facing big problem
in every area weather it is accommodation, transportation, customer service and food services.
Poor monitoring power lead this all dissatisfaction results. It makes environment unclear and
spread negativity among all employee members (Berg and et.al., 2015).
PETER Farnsworth’s suggestions
Lead by example
Peter Farnsworth's sees many changes and according to the analyzing process in order to
identify the whole process. Besides, they also seeing so many changes and impact full factor due
to which it will come out at the time of misleading as per the Peter they see many things in the
preemies accordingly they analysis that Hotel is in very bad condition. Due to which they facing
low sales and scope (Christopher, Laasch and Roberts, 2016). Many employees and staff
members quite the job due to dissatisfaction and some of them left the job due to leaving former
manager.
Review monitoring procedures and IT supports
Reviewing process is the best effective process to evaluate the ineffective process. Proper
monitoring process is the best source to making ineffective process making which creates.
Moreover, another process of making positive environment in the company. Designing
monitoring and evaluation process. This is the process to ensure that appropriate and current
information is used to review and inform decision making at various stages. With the helps of
different software and process Imperial Hotel can easily make proper evaluating process for
maintaining positive environment. It makes good impression on the behavior of employees.
Moreover, M&E can also help to ensure making good presence of effective management skills.
Monitoring process implement the whole process or working criteria in terms of performing task
in more effective ways. Monitoring process is also very essential to keep the all requirement
things perfect and effective. Evaluation plan is the most required and effective process of making
effective management. With the help of effective monitoring process company can easily make
efficient process of working. On the other side it also makes process of working in with great
task member. Moreover, it wills more powerful and effective process of making good efficient
skills. Moreover, another option to identify the effective process of working (Gharib, 2015).
Along with that, monitoring process is very useful and effective to accomplish the organization
goals and objectives. Moreover, another effective process of making good impression in front of
the organization it makes good impression in front of the organization and staff members. Along
with that, monitoring with support of IT Company can easily make easily task and implementing
process. Moreover, another form of working will ensure that work should be done properly and
effective. Monitoring process monitoring activities helps to evaluate process making through
which effective working activities. For Imperial hotel it is very require adopting review
monitoring process in order to make effective process making.
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Incentive supportive management
Incentive supportive management must be required process making which protect the interest of
employees (Haddow, Bullock and Coppola, 2017). Moreover, it will also protect the effective
process making employee satisfaction. Employee satisfaction is the foremost service for the
organization. It requires the best idea for making organization behavior process. Incentive is the
legal right for all employees. In order to get, the employee interest in management activity and
reduce employee turnover. Company enhance employee turnover. There are some effects and it
makes good behavior and management activity.
Design economic incentives so employees at all levels of an organization can be
benefit from them: it is the best process of making employee satisfied and happy it is the
common tendency of employees to get happy from good amount of incentives. Imperial hotel
will require adopting new policies of effective incentive management in order to provide
employee satisfaction (Zada, Başkaya and Shah, 2017). These processes help to maintained
employee motivation and reduce employee turnover.
Respect employees as individual in addition to the job they do: as per the analyzing
of management behavior employees left the job because of dissatisfaction and employee
motivation along with that peter Farnsworth motivate employees with the help of given full
respect and motivation skills (Loughran and et.al., 2016). Moreover, it must be adopted by the
organization to sustain the motivation level among employees. Respect helps to enhance
employee interest and enhance motivation skills and knowledge. It wills more effective factor
organization skills and more impactful for the development of organization.
Empower the individual: Every employee require employee empowerment and
productive nature and effective process of working. This process is highly effective and
productive process in terms of making imperative process to accomplish employee retention. In
according to the measuring process of working it gives great impact on the behavior this is the
innovative and productive process of making strong environment in the organization premises.
Devise cross department collaboration
Cross culture collaboration process helps to maintained impressive process making job in
order to develop new skills' development. Diverse cultures enhance new productive
performances of employees. It also is increasing employee coordination to work together. In
order to develop new skills and process making work. Togetherness of work will make
coordination among employees (McKenna, 2017). Along with that, it will more productive in
nature. Moreover, it will more focus on the organization purpose. Department collaboration
provides work together which require new skills and wants. Moreover, another process of
working will also influence. For hospitality it is required to work together such as
accommodation, transportation and food services. It will make productive and impressive
making profit. It will make more impressive and making profit revenue knowledge skills. Along
with that, coordination also ensures working productivity and employee performance. For that
Imperial Hotel will require organizing group meetings, group discussion for making good
relation between employees (.Zada, Başkaya, and Shah, 2017). It gives new opportunity growth
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for better customer satisfaction. Positive environment removes employee dissatisfaction and
ineffective process of working. Along with that, it will also cover moreover process of making
task. Moreover, effective process working reduce negative impact which enhance organization
image in the market seniors and getting high sales profit making process.
Further recommendations
From the basis of above section analyzing that due to employee motivation and ineffective
making of employee policies all the staff members are quite the job. In the presence of former
head of the department many of the staff members are left due to which lack of motivation and
negative environment would spread (Shimomura and et.al., 2015). It gives negative impression
on the behavior of employee satisfaction. Imperial hotel will require adopting latest organization
or employee technique and strategies through which number of staff members has been grown
up. Furthermore, it wills more consulting along with that, employee satisfaction is the most
required and foremost function for the organization. Further, helps company for having good
environment. There are some employee engagement strategies which require adopting by hotel
for having good profit or customer satisfaction approach. Employee satisfaction leads better
management skills and productive working environment which motivate employees. In
according to the case of Imperial Hotel Should require to motivate employees in more productive
manner.
Improving employee retention
On boarding and orientation: in this process of working every new hire should get orientation
process and should be set up for success from the very start. Job orientation is just one
component of on boarding which is very productive for the organization. In which Imperial
Hotel needs to express objectives of the organization. This process helps to enhance the
motivation and enhancing level (Taylor, Bector, Bhatt, 2015).
Mentoring programmers
Pairing new employees with a mentor is a great idea for on boarding. Mentoring session
is the most productive session in which company ensure employee skills and delegate work to
them as per their skills and qualification. Mentoring session helps to motivate employees towards
new development process (Zada, Başkaya, 2017).
Employee compensation: it is another strategy which is very significant in order to grab
employee satisfaction. Good compensation process makes effective process of making employee
satisfaction. Employee satisfaction process helps to make good impact on the behavior of
customer approach (Ying and Hongcui, 2015). Satisfied employee makes good impression.
Moreover, for making employee satisfaction approach Imperial Hotel will require adopting
employee compensation for better development process.
CONCLUSION
From the above section it can be concluded that, management is the potential function
will enhance the quality of work and maintained customer satisfaction process. Present report
based on introduction to management. It discussed about new skills and management process. It
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also explained the reasons of poor management and leadership growth. Moreover, management
is very much required task for the organization to make perfect impact on the development. It
was the effective management goals which provide the best opportunity for the organization. For
reducing employee turnover and customer dissatisfaction they need to adopt for making
customer service for efficiently.
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REFERENCES
Books and Journals
Anderson, D. and et.al., 2015. An introduction to management science: quantitative approaches
to decision making: Cengage learning.
Anderson, D. R. and et.al., 2018. An Introduction to Management Science: Quantitative
Approach. Cengage learning.
Berg, D. and et.al., 2015. An introduction to Management of Technology pedagogy (andragogy).
Buono, A. F., 2015. An Introduction to Management Consultancy. Academy of Management
Learning & Education. 14(1). pp.144-147.
Christopher, E., Laasch, O. and Roberts, J., 2016. New approaches to introduction to
management courses. Journal of Management Education. 40(3). pp.359-361.
Gharib, H., 2015. Section Introduction: Emergent management of thyroid disorders.
In Endocrine Society.
Haddow, G., Bullock, J. and Coppola, D. P., 2017. Introduction to emergency management.
Butterworth-Heinemann.
Loughran, D. and et.al., 2016. The introduction of multiparametric MRI in prostate cancer
management: Does it aid the urologist?. International Journal of Surgery. 36. p.S127.
McKenna, C., 2017. Introduction from management consultant to psychological counsel.
Shimomura, Y. and et.al., 2015. Introduction of management system of positive test results for
HBV and HCV infection in electronic medical chart. Acta Hepatologica Japonica. 56(4).
pp.137-143.
Taylor, B. W., Bector, C. R., Bhatt, S. K. and Rosenbloom, E.S., 2015. Introduction to
management science. Prentice Hall.
Ying, M. and Hongcui, W., 2015. Optimization for framework design of new product
introduction management system.
Zada, G., Başkaya, M. K. and Shah, M. V., 2017. Introduction: surgical management of skull
base meningiomas.
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