Leadership, Management, and Operations: A Hyundai Case Study

This report delves into the critical aspects of leadership and management, exploring the distinct roles and characteristics of leaders and managers, and how these roles function within different situational contexts. It examines various leadership theories and models, including situational, system leadership, and contingency approaches, and their application in diverse organizational settings. The report then transitions to operations management, analyzing key approaches and the roles of leaders and managers within Hyundai. It assesses the significance of operations management in enhancing business profitability and evaluates the internal and external factors within Hyundai's business environment that influence operational management and decision-making. The report concludes by summarizing the key findings and emphasizing the importance of effective leadership and management in achieving organizational goals.

Management and
Operation

Table of Contents
INTRODUCTION ..........................................................................................................................1
TASK 1............................................................................................................................................1
P1 compare the different roles and characteristics of a leader and a manager............................1
P2 How the role of a leader and the function of a manager apply in different situational
contexts. .....................................................................................................................................2
P3 apply different theories and models of approach, including situational, system leadership
and contingency in different organisational situations. ..............................................................2
M1...............................................................................................................................................3
M2...............................................................................................................................................3
TASK 2............................................................................................................................................4
P4 Explain the key approaches to operations management and the role that leaders and
managers play in Hyundai. .........................................................................................................4
P5 Explain the importance and value of operations management plays in Hyundai. ................4
P6 assess the factors within the business environment of Hyundai that impact upon
operational management and decision making by leaders and managers. .................................5
M4 ..............................................................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................6

INTRODUCTION
Management operation is the essential function of the organisation which helps company
to take further expansion plan which helps to focus on the organisation inputs and organisation
outputs. Main objective of the operation management is to utilise the all necessary resources and
make effective product outcomes. This process helps to satisfy the needs of customers and gain
maximum profit returns. Present report based on two case studies, in which they will discuss
about the leadership characteristics and the role of leaders. Report also will discuss about the
different models and theories of situational, system and contingency in different organisation.
TASK 1
P1 compare the different roles and characteristics of a leader and a manager.
Leaders and managers both plays a very essential role in the organisation. Manger is the
effective individual who manage the company roles and responsibilities in very effective manner
(Bahmani-Firouzi and Azizipanah-Abarghooee, 2014). Besides, leaders who influence
employees for better performance. As per the case study by Wiseman, president of Wiseman
group they motivate themselves after they facing many troubles and conflicts in the working
environment.
Roles Leaders Managers
Characteristics Leaders always introduce
innovative thinking and
effective way of working in
the organisations.
Managers of the firms need
follow the organisation
structure to maintain the
system.
focus Focus of the leaders on
influencing employees.
Managers focus on the
managing of work and
employee performance.
Vision Leaders have long termed
vision. They work for getting
long term target.
Managers have short term
vision.
Targets Leaders target is to set the
targets for employees in order
Manager target is to ensure the
following structure and
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to accomplish the
organisational objectives (Bott
and Luna, Seven Networks
Inc, 2017).
maintained the coordination
among employees.
P2 How the role of a leader and the function of a manager apply in different situational contexts.
Leader and manager both are the important and necessary element for the organisation.
They both work for the organisation goals and objectives. Leaders lead the team members
motivate them for the better performance. Besides, manager have responsibility to complete the
target within specific time period. Customers always prefer to select those organisations' product
and services which company management environment and working is good. Manager and
leaders the reason of this success (Ellis and et.al, 2015). Who lead and manage the work in such
an effective way. In case of any discourage and ineffective working leaders needs to adopt some
effective techniques and theories in order to meet the needs of employees While company having
risk factor manager take decision in order to mitigate the uncertain events.
P3 apply different theories and models of approach, including situational, system leadership and
contingency in different organisational situations.
Organisation adopts different types of leadership theories which depends on the company
aims and objectives.
Situational leadership theory: Situational leadership is depends on the situation. This
leadership style helps to survive in complex environment. On the basis of this theory leader
should be mature and enough to handle the complex situations. It also has responsible to adopt
new changes in the market.
Contingency leadership theory: this theory is defined the behaviour of the leader or an
individual. This helps to maintain the good relation with the stakeholders. This leadership
approach motivate employees by the good behaviour. The main role of the leader is to create
positive environment in the company. According to the federal theory, theory of motivation
always depends upon the effectiveness (Expósito and eds., 2016). Just like a Liz Wiseman after
they going through from many conflicts, finally they decide to take the responsibility of their
team mates and start interacting them as a good leader.
Systematic leadership model:
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This leadership model firms used when they decide to expand its business activities or
new product and services. Liz Wiseman should adopts new skills or knowledge in order to
enhance the new leadership approach. Along with the that, this model helps to motivate the
environment towards the great efforts (Fayol, 2016).
M1
Managers and leaders are the important component of the company. On the other hand
their roles and responsibilities are totally different from each others. Leadership theory is the
great concept to adopt new working environment in the company atmosphere.
Difference between managers and leaders.
Management theories: this is the management theory which helps to generate the management
concepts in between employees for developing skills or knowledge.
 Administrative theory: this theory of management guides about the hierarchical structure
of the company. The role of the manager in that is to divide the work among employees
in effective manner.
 Human Relation: this is the theory which focuses on the employees in order to get the
good contribution from employees. The main role of the manager is to develop the good
relation with employees and understand their needs and wants.
Leadership theories:
 Trait leadership model: this theory of leadership generally focus on the different
behaviour and uniqueness of individual (Hatziargyriou, ed., 2014). In this theory the role
of leader is to understand the compatible level of the employees and behaviour as well.
 Contingency theory: this theory of leadership focuses on two factors of motivation task
or relationship. In this theory the role of the leaders is to identify the best possible task for
the employees.
M2
Autocratic:
Strength:
 This theory helps to reduce the time cost and helps to take the better decision.
 The focus of this theory is on the roles and responsibilities in order to mitigate the risk
factors.
Weaknesses:
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 In this approach all the decision are taken by the top management. Due to which
employee involvement in decision making is less (Jacobs, Chase and Lummus, 2014).
 Level of innovation is less and ineffective.
Bureaucratic
Strength:
 This approach helps to follow the roles and regulations imposed by the company.
 Employees can easily adopts the changes with the help of manager guidance.
Weaknesses:
 In this approach employee need to work in rigid environment.
 It involves less flexibility (Loucks and Van Beek, 2017).
TASK 2
P4 Explain the key approaches to operations management and the role that leaders and managers
play in Hyundai.
Management operation is the important factor for Hyundai to take the measure decision
making approach (Zakariazadeh, Jadid and Siano, 2015). In order to make the effective
operation management Hyundai needs to gaining competitive environment in order to reduce the
operational cost. With the help of some approaches Hyundai will get effective management
operations:
Dynamic approach: in order to compete with global market company needs to adopt
dynamic and changeable environment in order to grab new opportunities.
Lean Production Graphics: this is the kind of systematic approach which helps to
eliminate waste within a manufacturing system.
Leaders role: the main role of the manager is to motivate and encouraging the employees to
adopt new changes. Leaders always coordinate employees and help them to adjust in the
dynamic environment.
Managers role: the role of manager in operation management is to manage the work in
effective manner and delegate the roles and responsibilities among employees.
P5 Explain the importance and value of operations management plays in Hyundai.
Operations management enhance the profitability of the business environment. The focus
of the operations' management is to increase the number of customers by provide the best quality
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of products and services (Mendis, Muttaqi and Perera, 2014). Operation management is the
important task for Hyundai in order to maintained the proper environment. They focus on the
roles and responsibilities to employees in order enhance the performance level of them. It takes
management into new level in order to compete with global market.
P6 assess the factors within the business environment of Hyundai that impact upon operational
management and decision making by leaders and managers.
In modern environment market has change every time, Hyundai is facing huge
competition in order stable their market position. There are some factors which affects the
company environment (Mohammadi, Soleymani and Mozafari, 2014).
Internal factors
Value system: in the internal management system company needs to maintained the values of
the system. Besides, negative environment of the company may affect the business functions and
operation activities (White, 2016).
Financial strength: Company financial position may affect the business activities. This may
give negative impression on the market as well. Due to lack of financial position company fails
to purchase quality of raw material.
Relationship between employers and employees: Another factor which affects company
policies which is relation between employees and employees.
External factors:
External factors of the business environment would also affect the position of the
company. They may affect the position of the company such factors are technological, political,
legal, social factors etc (Slack, 2015).
M4
There are different factors which affects the business performance such as political,
environmental, social, economical, technological etc. like political factors influence the business
activities in adverse manner. These factors affect due to changes in demographic, changes in
interest. Besides, another main factor which affects company environment (Morschett,
Schramm-Klein and Zentes, 2015). Company needs to adopt some action plan in order to reduce
the negative impacts of the external factors.
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CONCLUSION
From the above report it can be concluded that, management operation is the important
part of the organisation which helps to introduce other factors in the management. Present report
discussed about the two case, first is about why great does don't make great leaders or second
one is about Hyundai. In which they explained about the roles and responsibilities of leaders or
managers, different leadership and management approaches. Moreover, all essential aspects of
this report is very important for every organisation or an individual to maintained their man team
perfect.
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REFERENCES
Books and Journals
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storage for micro-grid operation management using a new improved bat
algorithm. International Journal of Electrical Power & Energy Systems. 56. pp.42-54.
Bott, R. and Luna, M., Seven Networks Inc, 2017. Operation modes for mobile traffic
optimization and concurrent management of optimized and non-optimized traffic. U.S.
Patent 9,832,095.
Ellis, R. W. and et.al, 2015. Electronic system with storage management mechanism and method
of operation thereof. U.S. Patent 9,098,399.
Expósito, A. G. and eds., 2016. Electric energy systems: analysis and operation. CRC press.
Fayol, H., 2016. General and industrial management. Ravenio Books.
Hatziargyriou, N. ed., 2014. Microgrids: architectures and control. John Wiley & Sons.
Jacobs, F. R., Chase, R. B. and Lummus, R. R., 2014. Operations and supply chain
management (pp. 533-535). New York, NY: McGraw-Hill/Irwin.
Loucks, D. P. and Van Beek, E., 2017. Water resource systems planning and management: An
introduction to methods, models, and applications. Springer.
Mendis, N., Muttaqi, K. M. and Perera, S., 2014. Management of battery-supercapacitor hybrid
energy storage and synchronous condenser for isolated operation of PMSG based variable-
speed wind turbine generating systems. IEEE Transactions on smart grid. 5(2). pp.944-
953.
Mohammadi, S., Soleymani, S. and Mozafari, B., 2014. Scenario-based stochastic operation
management of microgrid including wind, photovoltaic, micro-turbine, fuel cell and
energy storage devices. International Journal of Electrical Power & Energy Systems. 54.
pp.525-535.
Morschett, D., Schramm-Klein, H. and Zentes, J., 2015. Strategic international management (pp.
978-3658078836). Springer.
Slack, N., 2015. Operations strategy. John Wiley & Sons, Ltd.
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White, P., 2016. Public transport: its planning, management and operation. Taylor & Francis.
Zakariazadeh, A., Jadid, S. and Siano, P., 2015. Integrated operation of electric vehicles and
renewable generation in a smart distribution system. Energy Conversion and
Management. 89. pp.99-110.
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