This report provides an in-depth analysis of leadership and management practices within Kingfisher PLC, a British multinational retailer. It begins by defining the distinct roles and characteristics of leaders and managers, emphasizing their importance in achieving organizational goals and navigating the competitive retail landscape. The report then explores how leaders and managers function in different situational contexts, focusing on team building and project management. It further examines various leadership theories and models, including system theory, situational theory, and contingency theory, evaluating their strengths and weaknesses in relation to Kingfisher PLC's operational challenges. The report highlights the significance of operational management, key approaches, and the impact of the business environment on decision-making. Through this analysis, the report offers insights into effective leadership and management strategies for enhancing operational efficiency and achieving sustainable business success. The report also highlights the importance of communication, guiding employees, and the characteristics of managers and leaders, such as honesty, vision, and the ability to face challenges. The report concludes by emphasizing the need for managers and leaders to adopt effective leadership theories and provide training to workers in order to improve operational efficiency.