Leadership and Management in Practice: Next PLC Report Analysis
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This report delves into the practical application of leadership and management principles, using Next PLC as a case study. It explores various leadership and management theories applicable in diverse environments, including cognitive diversity and transformational leadership. The report examines ...
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Academic writing and
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task: Management and
Leadership in practice
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task: Management and
Leadership in practice
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Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Leadership and management theories for diverse environment..................................................1
Apply motivational and team working theories of management and leadership........................2
Contribution for organisational effectiveness within the values and ethics................................3
Impact of leadership and management towards the vision and mission of company.................4
Evaluate how managers and leaders implement change with the help of suitable tools and
models.........................................................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Leadership and management theories for diverse environment..................................................1
Apply motivational and team working theories of management and leadership........................2
Contribution for organisational effectiveness within the values and ethics................................3
Impact of leadership and management towards the vision and mission of company.................4
Evaluate how managers and leaders implement change with the help of suitable tools and
models.........................................................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Leadership and management both are similar terms and it is important to consider
leadership which is the important part of the effective management. For this, managers are
considered as the effective member of company who is responsible to carry out the prominent
functions such as planning, organising, controlling and direction. Moreover, leaders are the
individuals who tends to follow the overall personality, beliefs and behaviour as they
prominently invest and provide suitable guidance to employees regarding the interest for
effective success in terms of employee satisfaction (Podsakoff and Podsakoff, 2019). To carry
forward this report, Next PLC is considered which is a British multinational clothing store that
also deals in footwear and home as well. It also has around 700 stores in UK as it is the largest
clothing retailer by sales in UK. For this, report tends to identify the leadership and management
theories in diverse environment and apply various motivational theories to work in a team by
effective management styles. Along with this, it also tends to contribute for the organisational
effectiveness considering the ethics and values and depict the impact on the vision and mission
of company. Lastly, it leads to evaluate change considering effective tools and models.
MAIN BODY
Leadership and management theories for diverse environment
There are various appropriate theories in terms of managing diverse workforce
considering the reaction of individuals which is quite different from others. In relation with this,
competing for the effective viewpoint depict the effective attempt that leads to depict that how
diversity is beneficial in terms of getting organisational outcome. For this, the leaders and
managers of company tends to retain and recruit unique and creative employees in terms of
achieving competitive advantage (Thomas, 2020). In relation with this, various theories which
can be opted by the leaders and managers of Next PLC is mentioned as:
Cognitive diversity theory: Effective research depicts that diversity has no relationship in
relation with effective group performance that negatively depict the diversity as the poor group
performance as less diversity depict the effective group performance. Along with this, effective
finding is helpful as diversity tends to impact group members for negative performance. For this,
the leaders and managers of Next PLC tends to consider cognitive theory which is useful in
managing diverse employees by involving them in organisational activities by developing
1
Leadership and management both are similar terms and it is important to consider
leadership which is the important part of the effective management. For this, managers are
considered as the effective member of company who is responsible to carry out the prominent
functions such as planning, organising, controlling and direction. Moreover, leaders are the
individuals who tends to follow the overall personality, beliefs and behaviour as they
prominently invest and provide suitable guidance to employees regarding the interest for
effective success in terms of employee satisfaction (Podsakoff and Podsakoff, 2019). To carry
forward this report, Next PLC is considered which is a British multinational clothing store that
also deals in footwear and home as well. It also has around 700 stores in UK as it is the largest
clothing retailer by sales in UK. For this, report tends to identify the leadership and management
theories in diverse environment and apply various motivational theories to work in a team by
effective management styles. Along with this, it also tends to contribute for the organisational
effectiveness considering the ethics and values and depict the impact on the vision and mission
of company. Lastly, it leads to evaluate change considering effective tools and models.
MAIN BODY
Leadership and management theories for diverse environment
There are various appropriate theories in terms of managing diverse workforce
considering the reaction of individuals which is quite different from others. In relation with this,
competing for the effective viewpoint depict the effective attempt that leads to depict that how
diversity is beneficial in terms of getting organisational outcome. For this, the leaders and
managers of company tends to retain and recruit unique and creative employees in terms of
achieving competitive advantage (Thomas, 2020). In relation with this, various theories which
can be opted by the leaders and managers of Next PLC is mentioned as:
Cognitive diversity theory: Effective research depicts that diversity has no relationship in
relation with effective group performance that negatively depict the diversity as the poor group
performance as less diversity depict the effective group performance. Along with this, effective
finding is helpful as diversity tends to impact group members for negative performance. For this,
the leaders and managers of Next PLC tends to consider cognitive theory which is useful in
managing diverse employees by involving them in organisational activities by developing
1

healthy relations with employees. Therefore, diversity somehow negatively and positively impact
an the performance of company and employees as well.
Transformational leadership: As per this, theory leaders tends to identify the effective
change in terms of creating vision and guidance to direct their employees for effective execution
and inspiration for change and also manage employees on the same time as employees are
committed as the integral part of company (Mousa and Ayoubi, 2019). In relation with the
leaders and managers of Next PLC, tends to motivate their employees to develop suitable
relations and also helps in creating change for company which is helpful in shaping effective
future for the success of company. Moreover, this theory tends to motivate workforce in terms of
effective managing themselves within the dynamic situation and undertake prominent change by
taking authority over their decisions.
Apply motivational and team working theories of management and leadership
Motivation is important among employees regarding the effective performance and
accomplishment of significant outcomes and it is developed by leaders. Meanwhile, managers
tends to create team regarding the effective management and development of the performance of
employees. For this, two theories can be opted by Next PLC which are mentioned as underneath:
Motivational theory:
Herzberg's two factor theory undertake various factors at the workplace in terms of
offering effective job satisfaction as it also tends to separate the prominent set of factors as it is
classified under two significant factors like motivation and Hygiene factors. Hygiene factors: These factors are important for suitable existence of motivation at the
workplace and also tends to develop positive satisfaction for the longer period of time.
Hygiene factors are those in terms of having adequate job and pacify employees that does
not dissatisfy employees (Bush, Bell and Middlewood, 2019). For this, the factors that
are considered by the leader of Next PLC is pay, fringe benefits, company policies,
working conditions, status, interpersonal relations and so on. Motivational factors: These factors tends to motivate employees in for their superior
performance and the factors which are included in this termed as satisfiers. The leader of
Next PLC undertake these factors in terms of rewarding their employees as the
motivators undertake the psychological needs considering the additional benefits. As
2
an the performance of company and employees as well.
Transformational leadership: As per this, theory leaders tends to identify the effective
change in terms of creating vision and guidance to direct their employees for effective execution
and inspiration for change and also manage employees on the same time as employees are
committed as the integral part of company (Mousa and Ayoubi, 2019). In relation with the
leaders and managers of Next PLC, tends to motivate their employees to develop suitable
relations and also helps in creating change for company which is helpful in shaping effective
future for the success of company. Moreover, this theory tends to motivate workforce in terms of
effective managing themselves within the dynamic situation and undertake prominent change by
taking authority over their decisions.
Apply motivational and team working theories of management and leadership
Motivation is important among employees regarding the effective performance and
accomplishment of significant outcomes and it is developed by leaders. Meanwhile, managers
tends to create team regarding the effective management and development of the performance of
employees. For this, two theories can be opted by Next PLC which are mentioned as underneath:
Motivational theory:
Herzberg's two factor theory undertake various factors at the workplace in terms of
offering effective job satisfaction as it also tends to separate the prominent set of factors as it is
classified under two significant factors like motivation and Hygiene factors. Hygiene factors: These factors are important for suitable existence of motivation at the
workplace and also tends to develop positive satisfaction for the longer period of time.
Hygiene factors are those in terms of having adequate job and pacify employees that does
not dissatisfy employees (Bush, Bell and Middlewood, 2019). For this, the factors that
are considered by the leader of Next PLC is pay, fringe benefits, company policies,
working conditions, status, interpersonal relations and so on. Motivational factors: These factors tends to motivate employees in for their superior
performance and the factors which are included in this termed as satisfiers. The leader of
Next PLC undertake these factors in terms of rewarding their employees as the
motivators undertake the psychological needs considering the additional benefits. As
2
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these factors undertake sense of achievement, responsibility, recognition promotional
opportunities and so on.
Team working theory:
A team is the collection of individuals with effective job title that leads to congregation
of people considering their roles by understanding each and every employee. For this, the
manager of Next PLC tends to opt Belbin team role theory for effectively performing and
developing team considering the high performance. For this, it tends to undertake various roles
and objectives by understanding the prominent communication among managers and
subordinates. Action Oriented roles: It include shaper, complete finisher and implementer by offering
the required drive to make sure that team need to keep moving and does not lose their
focus (Raut and et. al., 2019). In terms of Next PLC, they also tends to develop effective
plans for effective strategies and use it at the end of task to polish for the work of errors
regarding the highest standards of control. People Oriented roles: It tends to undertake various roles with it including resource
investigator, team worker, co-ordinator. As they use inquisitive nature to find effective
ideas to bring individuals back to their team. In relation with Next PLC, they also help
individuals by using their versatility in terms of identifying the required work and finish
it from the side of team. They also tends to put emphasis on the effective objective of
team by delegating work effectively.
Thought Oriented roles: It leads to undertake various roles including plant, monitor
evaluator and specialist. In Next PLC, these individuals are creative in terms of solving
suitable problems and also provide logical eye for the impartial judgement which is
required for the effective team options. It also tends to bring depth knowledge for the key
areas in terms of development of team (Ayeleke and et. al., 2019).
Contribution for organisational effectiveness within the values and ethics
Workplace values and ethics are developed for the effective running and functioning of
company. Values and ethics are important in terms of maintaining the effectiveness of company
and also tends to depict the moral code of business regarding its operations. As no business
organisation has effective control over the actions of employees as it represent the prominent
expectations and development of process for suitable violation. For this, promoting effective
3
opportunities and so on.
Team working theory:
A team is the collection of individuals with effective job title that leads to congregation
of people considering their roles by understanding each and every employee. For this, the
manager of Next PLC tends to opt Belbin team role theory for effectively performing and
developing team considering the high performance. For this, it tends to undertake various roles
and objectives by understanding the prominent communication among managers and
subordinates. Action Oriented roles: It include shaper, complete finisher and implementer by offering
the required drive to make sure that team need to keep moving and does not lose their
focus (Raut and et. al., 2019). In terms of Next PLC, they also tends to develop effective
plans for effective strategies and use it at the end of task to polish for the work of errors
regarding the highest standards of control. People Oriented roles: It tends to undertake various roles with it including resource
investigator, team worker, co-ordinator. As they use inquisitive nature to find effective
ideas to bring individuals back to their team. In relation with Next PLC, they also help
individuals by using their versatility in terms of identifying the required work and finish
it from the side of team. They also tends to put emphasis on the effective objective of
team by delegating work effectively.
Thought Oriented roles: It leads to undertake various roles including plant, monitor
evaluator and specialist. In Next PLC, these individuals are creative in terms of solving
suitable problems and also provide logical eye for the impartial judgement which is
required for the effective team options. It also tends to bring depth knowledge for the key
areas in terms of development of team (Ayeleke and et. al., 2019).
Contribution for organisational effectiveness within the values and ethics
Workplace values and ethics are developed for the effective running and functioning of
company. Values and ethics are important in terms of maintaining the effectiveness of company
and also tends to depict the moral code of business regarding its operations. As no business
organisation has effective control over the actions of employees as it represent the prominent
expectations and development of process for suitable violation. For this, promoting effective
3

ethics at the workplace tends to consider successful business and develop positive culture for
Next PLC. For this, there are various ways that leads to contribute towards the effective
organisational effectiveness considering values and ethics and few points that are opted by Next
PLC is discussed as: Proper mentoring: In this, the manager of Next PLC tends to set clear goals and
objectives considering the working ethics of company and effective code of conduct. For
this, Next PLC tends to offer effective mentoring and training programs in terms of
developing the overall personality of employees. For this, they need to embrace
significant roles and manager need to use effective combination of approaches to provide
suitable guidance and mentoring to their employees.
Creating right working environment: It depict that company need to offer free and
flexible working environment by offering suitable clarity regarding the thoughts and
effective ideas considering the physical environment that prominently links with the
mental well being and productivity (Vanharanta and Markopoulos, 2019). In relation with
Next PLC, their managers need to make sure that employees should be safe and satisfied
with their working condition as it leads to increase the potential and overall productivity
of company. Therefore, it depict the less responsible attitude towards the employees and
their overall requirements that tends to make employees less responsible for their doing.
Impact of leadership and management towards the vision and mission of company
Leadership and management both has significant impact on the strategic management
procedure as it is helpful in determining the effective vision and mission of company. Along with
this, it also tends to facilitate company to implement effective strategies in terms of
accomplishing prominent vision and mission. Vision and mission is the effective standard and
also undertake critical elements for the organisational strategy of Next PLC. Along with this, it
leads to depict the prominent steps in terms of identifying the effective management and efforts
and suitable practices for the suitable development and working conditions undertaking the
knowledge of company (Alas and et. al., 2018). In regard of this, it is important for company to
have efficient leaders and managers that prominently impact the vision and mission towards the
success of company. Effective achievement of effective goals and objectives depict the
efficiency and effectiveness of leaders and managers. For this, suitable plans and strategies are
developed in terms of developing effective strategic plans and objective considering the proper
4
Next PLC. For this, there are various ways that leads to contribute towards the effective
organisational effectiveness considering values and ethics and few points that are opted by Next
PLC is discussed as: Proper mentoring: In this, the manager of Next PLC tends to set clear goals and
objectives considering the working ethics of company and effective code of conduct. For
this, Next PLC tends to offer effective mentoring and training programs in terms of
developing the overall personality of employees. For this, they need to embrace
significant roles and manager need to use effective combination of approaches to provide
suitable guidance and mentoring to their employees.
Creating right working environment: It depict that company need to offer free and
flexible working environment by offering suitable clarity regarding the thoughts and
effective ideas considering the physical environment that prominently links with the
mental well being and productivity (Vanharanta and Markopoulos, 2019). In relation with
Next PLC, their managers need to make sure that employees should be safe and satisfied
with their working condition as it leads to increase the potential and overall productivity
of company. Therefore, it depict the less responsible attitude towards the employees and
their overall requirements that tends to make employees less responsible for their doing.
Impact of leadership and management towards the vision and mission of company
Leadership and management both has significant impact on the strategic management
procedure as it is helpful in determining the effective vision and mission of company. Along with
this, it also tends to facilitate company to implement effective strategies in terms of
accomplishing prominent vision and mission. Vision and mission is the effective standard and
also undertake critical elements for the organisational strategy of Next PLC. Along with this, it
leads to depict the prominent steps in terms of identifying the effective management and efforts
and suitable practices for the suitable development and working conditions undertaking the
knowledge of company (Alas and et. al., 2018). In regard of this, it is important for company to
have efficient leaders and managers that prominently impact the vision and mission towards the
success of company. Effective achievement of effective goals and objectives depict the
efficiency and effectiveness of leaders and managers. For this, suitable plans and strategies are
developed in terms of developing effective strategic plans and objective considering the proper
4

achievement of goals and objectives. In regard of this, it tends to create effective development
and growth of company considering the suitable tactics. Furthermore, they also leads to develop
business plan in terms of developing strategic objectives that should be effectively accomplished
considering suitable measures for the effective success of Next PLC.
Evaluate how managers and leaders implement change with the help of suitable tools and models
Change is important in terms of developing and accomplishing suitable goals and
objectives and also for the betterment and development of company. In relation with this, there
are prominent tools and models that can be used by Next PLC in terms of implementing change
as it is mentioned as:
Lewin's change model:
This model depict the simple and effective model in terms of understanding the effective
change process as this process tends to entail the development of suitable perception regarding
the change need to move towards the new and desired level of behaviour. Its components are
mentioned as: Unfreezing: It is the development stage and in this, the leaders of Next PLC need to
prepare themselves for change. As this factor tends to improve open employee
communication in terms of explaining for the change factor and why it is important
(Connolly, James and Fertig, 2019). For this, the effective goal behind considering this
step is to overcome from the resistance of employees at the time of executing change. Changing: In this stage, change is being implemented and for this, effective leadership
styles and approaches are effective for the effectively making and developing
communication with employees in terms of prominently opting change without any
barrier and hurdle.
Refreezing: In this stage, change is being accepted by employees of Next PLC and then
they go back to their routine and for this, leaders tends to make sure that change is opted
for the betterment and effective development of the performance of employees. In this,
leaders also tends to create effective business objectives and goals that need to achieve by
employees with full potential (Wattis, Curran and Cotton, 2018).
5
and growth of company considering the suitable tactics. Furthermore, they also leads to develop
business plan in terms of developing strategic objectives that should be effectively accomplished
considering suitable measures for the effective success of Next PLC.
Evaluate how managers and leaders implement change with the help of suitable tools and models
Change is important in terms of developing and accomplishing suitable goals and
objectives and also for the betterment and development of company. In relation with this, there
are prominent tools and models that can be used by Next PLC in terms of implementing change
as it is mentioned as:
Lewin's change model:
This model depict the simple and effective model in terms of understanding the effective
change process as this process tends to entail the development of suitable perception regarding
the change need to move towards the new and desired level of behaviour. Its components are
mentioned as: Unfreezing: It is the development stage and in this, the leaders of Next PLC need to
prepare themselves for change. As this factor tends to improve open employee
communication in terms of explaining for the change factor and why it is important
(Connolly, James and Fertig, 2019). For this, the effective goal behind considering this
step is to overcome from the resistance of employees at the time of executing change. Changing: In this stage, change is being implemented and for this, effective leadership
styles and approaches are effective for the effectively making and developing
communication with employees in terms of prominently opting change without any
barrier and hurdle.
Refreezing: In this stage, change is being accepted by employees of Next PLC and then
they go back to their routine and for this, leaders tends to make sure that change is opted
for the betterment and effective development of the performance of employees. In this,
leaders also tends to create effective business objectives and goals that need to achieve by
employees with full potential (Wattis, Curran and Cotton, 2018).
5
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CONCLUSION
By considering the above discussion, it is identified that effective leadership and
management is important within an organisation as it is useful for company in achieving
effective goals and objectives. In regard of this, it is essential that proper coordination is
maintained among the leaders and managers in terms of managing their employees and make
them work within team. For this, they tends to opt various approaches, theories and models
which is helpful in facilitating change and also tends to undertook various methods and ways to
implement change in company. Besides this, it is also essential to consider the ethics and values
at the time of implementing change as it leads to eliminate prominent barriers and issues.
6
By considering the above discussion, it is identified that effective leadership and
management is important within an organisation as it is useful for company in achieving
effective goals and objectives. In regard of this, it is essential that proper coordination is
maintained among the leaders and managers in terms of managing their employees and make
them work within team. For this, they tends to opt various approaches, theories and models
which is helpful in facilitating change and also tends to undertook various methods and ways to
implement change in company. Besides this, it is also essential to consider the ethics and values
at the time of implementing change as it leads to eliminate prominent barriers and issues.
6

REFERENCES
Books and Journals
Alas, R and et. al., 2018. Management and leadership development needs: The case of Estonia.
In Business and Society (pp. 47-66). Springer, Cham.
Ayeleke, R.O and et. al., 2019. Impact of training and professional development on health
management and leadership competence. Journal of health organization and
management.
Bush, T., Bell, L. and Middlewood, D. eds., 2019. Principles of Educational Leadership &
Management. SAGE Publications Limited.
Connolly, M., James, C. and Fertig, M., 2019. The difference between educational management
and educational leadership and the importance of educational
responsibility. Educational Management Administration & Leadership. 47(4). pp.504-
519.
Mousa, M. and Ayoubi, R.M., 2019. Inclusive/exclusive talent management, responsible
leadership and organizational downsizing. Journal of Management Development.
Podsakoff, P.M. and Podsakoff, N.P., 2019. Experimental designs in management and leadership
research: Strengths, limitations, and recommendations for improving publishability. The
Leadership Quarterly. 30(1). pp.11-33.
Raut, R.D and et. al., 2019. Linking big data analytics and operational sustainability practices for
sustainable business management. Journal of cleaner production. 224. pp.10-24.
Thomas, N., 2020. The John Adair handbook of management and leadership. Thorogood.
Vanharanta, H. and Markopoulos, E., 2019. The applied philosophy concept for management
and leadership objects through the Company Democracy Model. Theoretical Issues in
Ergonomics Science. 20(2). pp.178-195.
Wattis, J., Curran, S. and Cotton, E., 2018. Practical management and leadership for doctors.
CRC Press.
7
Books and Journals
Alas, R and et. al., 2018. Management and leadership development needs: The case of Estonia.
In Business and Society (pp. 47-66). Springer, Cham.
Ayeleke, R.O and et. al., 2019. Impact of training and professional development on health
management and leadership competence. Journal of health organization and
management.
Bush, T., Bell, L. and Middlewood, D. eds., 2019. Principles of Educational Leadership &
Management. SAGE Publications Limited.
Connolly, M., James, C. and Fertig, M., 2019. The difference between educational management
and educational leadership and the importance of educational
responsibility. Educational Management Administration & Leadership. 47(4). pp.504-
519.
Mousa, M. and Ayoubi, R.M., 2019. Inclusive/exclusive talent management, responsible
leadership and organizational downsizing. Journal of Management Development.
Podsakoff, P.M. and Podsakoff, N.P., 2019. Experimental designs in management and leadership
research: Strengths, limitations, and recommendations for improving publishability. The
Leadership Quarterly. 30(1). pp.11-33.
Raut, R.D and et. al., 2019. Linking big data analytics and operational sustainability practices for
sustainable business management. Journal of cleaner production. 224. pp.10-24.
Thomas, N., 2020. The John Adair handbook of management and leadership. Thorogood.
Vanharanta, H. and Markopoulos, E., 2019. The applied philosophy concept for management
and leadership objects through the Company Democracy Model. Theoretical Issues in
Ergonomics Science. 20(2). pp.178-195.
Wattis, J., Curran, S. and Cotton, E., 2018. Practical management and leadership for doctors.
CRC Press.
7
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