Leadership and Management Report: NHS, Models, and Recommendations

This report examines leadership and management within the National Health Service (NHS) in the United Kingdom. It begins by outlining the operational context of the NHS, emphasizing the roles of leaders and managers in providing patient care and guiding staff. The report then explores two relevant theoretical models: transformational leadership theory, which focuses on motivating teams, and classical management theory, which prioritizes operational efficiency. Finally, the report provides recommendations for leaders and managers, highlighting the importance of communication, confidence, positive attitudes, and time management. It also emphasizes the need for managers to possess knowledge of management theories and practical experience to effectively direct employees and achieve organizational goals. The report concludes by underscoring the significance of these skills in fostering a positive work environment and achieving competitive advantages within the healthcare sector.

Leadership and
management

Table of Contents
INTRODUCTION...........................................................................................................................3
AREA 1............................................................................................................................................3
1)The operational context of the organization........................................................................3
2) Relevant applicable theoretical model...............................................................................4
3) recommendation ................................................................................................................4
REFERENCES................................................................................................................................6

INTRODUCTION
A human resource department is the critical component of employees well-being in every
business, no matter how small the company is . HR responsibilities include benefits, payroll,
hiring and keeping up to date to with states and federal Tax laws. HR department of the
company play different function in the organization and mange the activities of the employees so
company can achieve objectives and take competitive advantages.
NHS ( National Health Services ) is public funded organization from united kingdom.
Headquarter of this company is in Richmond House, London, England. This company is made
up of Four separate systems which are NHS Scotland, Health care social care in Northern
Ireland, the national health services England. They do not take money from the patents for this
treatment and it owned by the UK government. This is the largest single health payer healthcare
system in the world. This company primarily funded by the government form the public taxes
and overseen by the department of health and social care , the NHS provided healthcare to all
legal English residents , with most services free at the point of use . Some services, such as
emergency treatment and treatment of infections diseases, are free for every person and best
thing about this even that visitors can also use free treatment services in This institute. This
institute provides the majority of the healthcare in the England which includes in patients care.
Primary care, dentistry, long term healthcare etc.
AREA 1
1)The operational context of the organization
leaders and mangers of the NHS company are involved in the every operation of the
company. They provide treatment to the patents who come in the Hospital and guide the other
staff to care of the patents like nurse and other employees. They are responsible to run every
activity in the workplace of NHS, and they provide every possible treatment to their patents.
Their first task is to provide treatment than other things (Bratton and Gold., 2017). They guide
the other employees about caring of patents and management team of the company provide
training to the staff, so they can give their best and provide better treatment to the patents, so
they feel good in the Hospital, and they can recover as soon as possible. Every single and senior
doctors are leaders of the company, and they lead the other staff they take decision for the
company and give treatment to the patents.

They also communicate with them about their staff and encourage them to provide care to
patents s o they can achieve their business goals and take competitive advantages in the market.
2) Relevant applicable theoretical model
Leadership model
Transformational leadership theory
This theory is developed by the Political sociologist james MacGregor. The
transformational leadership theory a contrast to the transactional model of the leadership
(Dugan., 2017). This they and leadership style leaders to motivate and drives their team based
on the what they can offer to them. A important element of this theory is the leader's dedication
to the greater good.
Management model
classical management theory
This is one of the management theory (Walter., 2017). This theory focus on the
companies operation and the standard creation to increase the output production. In this theory
compensation is consider the primary motivation for the employees, so they give their best and
help company to achieve goals and objectives of the company.
3) recommendation
It is important for the leaders few skills, so they can lead and give proper direction to the
employees and make them more effective.
Leaders characteristics
 communication skills are important for the leaders because they have to lead their team
members and without effective communication they cannot lead them.
 Leaders should have confidence, so they can encourage others to achieve goals and
objectives.
 Leaders should have positive attitude in themselves because they are inspiration for their
team members.
 Information provided by the leaders should be clear an easy so every member in the team
can understand it properly.
Managers characteristics.
 Mangers should have knowledge management theories, so they can direct employees
effectively.

 One one the important skills in the mangers are time management. They should be
punctual of the time so others can inspire ad they can also adopt time management skills
in themselves.
 Communications skills are important for mangers of the company, so they can provide
right direction to employees through communication.
 They should have good experience of this filed, so they can mange employees and
activities effectively.

REFERENCES
Books and journal
Bratton, J. and Gold, J., 2017. Human resource management: theory and practice. Palgrave.
Dugan, J. P., 2017. Leadership theory: Cultivating critical perspectives. John Wiley & Sons.
Walter, M. L., 2017. Closing the Gap: Executives and Student Perceptions of Leadership
Characteristics for Health Care Managers. The health care manager.36(4). pp.385-387.