Case Study of Leadership & Management in Non-Profit Organizations

This case study investigates leadership and management within non-profit organizations, focusing on MCM int’l Ltd, an organization assisting single mothers, pregnant teenagers, and low-income families. The study aims to understand the impact of leadership styles on productivity, the importance of volunteer hiring, and the challenges faced in implementing leadership strategies. It employs qualitative research methods, including primary data collection through questionnaires and secondary data analysis from books and journals, to explore the concept of leadership, the benefits of different leadership styles, and the strategies used to overcome challenges. The research highlights the use of transformational leadership and its impact on organizational commitment. The study also outlines the research methodology, including data collection and analysis methods, and provides a structured overview of the dissertation's chapters, from introduction to conclusion.

Leadership and Management in non-profit
organization
(A case study of the hiring of volunteers, implications of
leadership and management within the non-profit
organization)

Table of Contents
CHAPTER 1: INTRODUCTION....................................................................................................3
1.1 BACKGROUND TO THE RESEARCH.............................................................................3
1.2 RESEARCH QUESTION, AIM(S) & OBJECTIVES.........................................................3
1.3 JUSTIFICATION FOR THE RESEARCH ........................................................................4
1.4 OUTLINE METHODOLOGY.............................................................................................4
1.5 OUTLINE OF THE REST OF THE DISSERTATION.......................................................5
SUMMARY................................................................................................................................6
REFERENCES................................................................................................................................7

CHAPTER 1: INTRODUCTION
1.1 BACKGROUND TO THE RESEARCH
Every organisation be it profit or non-profit organisation requires management and
leadership for ensuring that all actions are taken towards the organisational objectives. Similarly,
management assists in the implementation and formation of all necessary strategic planning for
the success of an organisation (Samosudova, 2017). Charity and non-profit organisations with
great leadership are able to handle every activity without putting in situations and the charity's
clearly defined objectives is more readily attained. Leaders influence the variety of results which
include customer satisfaction, productivity, sales, revenue and many more (Taylor, Wills and
Hoadley, 2019). For conducting the current investigation MCM int’l Ltd is selected because it is
known as non-profit organisation. This organisation provides assistance to the single mothers,
pregnant teenagers and low-income family. In the current dissertation, investigator has aimed at
grasping philosophy of management and leadership (Álvarez-González and et. al., 2017).
1.2 RESEARCH QUESTION, AIM(S) & OBJECTIVES
Research Aim
“The aim is to study the impact of leadership styles on productivity level of Non-profit
organisation”. A case study of MCM int’l Ltd.
Research Questions
 What do you understand by the concept of leadership within Non-profit organisation?
 What is the importance of hiring volunteers in Non profit company?
 What are the benefits of leadership styles in Non profit organisation?
 What are the challenges faced at a time of implementing leadership styles within Non
profit organisation?
Research Objectives
 To understand the concept of leadership within Non-profit organisation.
 To determine the importance of hiring volunteers in Non profit company.
 To determine the benefits of leadership styles in Non profit organisation.
 To examine the challenges faced at a time of implementing leadership styles within Non
profit organisation.

1.3 JUSTIFICATION FOR THE RESEARCH
The main purpose of conducting the current investigation is to investigate about the
leadership styles and practices. These practices are introduced by the volunteers who serve in
MCM int’l Ltd. The leadership and management practices is chosen as the topic of the current
investigation because they assist in managing every activity and operations of the business in
appropriate and systematic way (Hammad, Samier and Mohammed, 2020). now a days,
leadership is more important for every organisation to use in order to enhance their employees
motivation. The present investigation also includes the strategies used by non-profit
organisations to execute in the business (Alrowwad and Abualoush, 2020). This topic is also
chosen to determine the impact of leadership within the charitable organisations (Ding, Choi and
Aoyama, 2019). The current research is needed because it helps in determining various types of
leadership practices especially for non-profit organisations (Hallinger and Hosseingholizadeh,
2020). There are certain work in these non-profit organisations that are completed when the
company follows appropriate leadership theory. When companies form strategies of leadership
they face certain challenges so the current investigation also aims at finding solutions and ways
to mitigate and overcome challenges (Cole, 2018).
The current research has determined that non-profit organisations use transformational
leadership theory because in this leader operates with followers and unit beyond their immediate
self-interests to determine required change, forming a vision to lead the change by inspiration
and influence (Thomas, Trucks and Kouns, 2019). The major benefit of transformational
leadership at the business level is that it assists to create a greater sense of commitment to the
mission of non-profit (Kim and Peng, 2018). It has great impact on the business when they
visibly use such leadership skills into action (Jones and et. al., 2018). By conducting the current
investigation, researcher will gain information about the various types of leadership theories and
management. This information will be useful for researcher especially when they will enter in
their professional career (Lu, 2018).
1.4 OUTLINE METHODOLOGY
For conducting the present dissertation there is requirement to consider certain research
methodologies. Research methodologies hold great significance in the present investigation
because they help in collecting appropriate piece of information so that defined aim, objectives
and questions could be attained (Melnikovas, 2018). The present investigation has aimed at

collecting qualitative information from variety of sources. The qualitative methodology helps in
the collection of data that is available in the format of text (Saunders, 2017). In addition, primary
and secondary data collection methods are also used to collect information appropriate to the
topic i.e. leadership and management practices in the non-profit organisations (Sinha, Clarke and
Farquharson, 2018). For the collection of primary information researcher focuses on conducting
questionnaire. On the other hand, researcher has aimed at gathering second-hand data from
books, articles, journals, newspapers etc. and presented it in the form of literature review. This
will helps in gaining in depth knowledge about a specific topic.
1.5 OUTLINE OF THE REST OF THE DISSERTATIONChapter 1: Introduction
It is foremost chapter in conducting the whole investigation. In this chapter aims,
questions and objectives are mentioned. This chapter also justifies the reasons of choosing the
topic.Chapter 2: Literature review
Literature review is the chapter in which researcher aims at addressing every question of
the investigation so that defined aim and objectives could be attained in systematic manner. It
considers scholars, books, articles etc.Chapter 3: Research methodology
Research methodology is the chapter that covers all the necessary methods to collect and
analyse information in appropriate and systematic way.Chapter 4: Findings
This chapter covers the findings of the information carried out through questionnaire,
interview and secondary information.Chapter 5: Analysis and Conclusion
This is the section in which investigator focuses at analysing the reliability and validity of
the gathered information in systematic way (Hechanova, Caringal-Go and Magsaysay, 2018).
After this proper summary is included about each chapter so that reader could take basic
information about the topic.
SUMMARY
From the above gathered information in the part of introduction it is summarised that
leadership and management theories play essential role in the non-profit organisations. It also

involves the various methodologies that are going to be used in conducting dissertation and
attaining the pre-defined objectives.

REFERENCES
Books and Journals
Alrowwad, A.A. and Abualoush, S.H., 2020. Innovation and intellectual capital as intermediary
variables among transformational leadership, transactional leadership, and organizational
performance. Journal of Management Development.
Álvarez-González and et. al., 2017. Business-nonprofit partnerships as a driver of internal
marketing in nonprofit organizations. Consequences for nonprofit performance and
moderators. BRQ Business Research Quarterly, 20(2), pp.112-123.
Cole, K., 2018. Leadership and Management: Theory and Practice. Cengage AU.
Ding, W., Choi, E. and Aoyama, A., 2019. Relational study of wise (phronetic) leadership,
knowledge management capability, and innovation performance. Asia Pacific
Management Review, 24(4), pp.310-317.
Hallinger, P. and Hosseingholizadeh, R., 2020. Exploring instructional leadership in Iran: A
mixed methods study of high-and low-performing principals. Educational Management
Administration & Leadership, 48(4), pp.595-616.
Hammad, W., Samier, E.A. and Mohammed, A., 2020. Mapping the field of educational
leadership and management in the Arabian Gulf region: A systematic review of Arabic
research literature. Educational Management Administration & Leadership,
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Jones and et. al., 2018. A structural perspective of cross-sector partnerships involving youth sport
nonprofit organizations. European Sport Management Quarterly, 18(2), pp.133-155.
Kim, M. and Peng, S., 2018. The dilemma for small human service nonprofits: Engaging in
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Leadership, 29(1), pp.83-103.
Lu, J., 2018. Organizational antecedents of nonprofit engagement in policy advocacy: A meta-
analytical review. Nonprofit and Voluntary Sector Quarterly, 47(4_suppl), pp.177S-
203S.
Melnikovas, A., 2018. Towards an explicit research methodology: Adapting research onion
model for futures studies. Journal of Futures Studies, 23(2), pp.29-44.
Samosudova, N.V., 2017. Modern leadership and management methods for development
organizations. In MATEC Web of Conferences (Vol. 106, p. 08062). EDP Sciences.
Saunders, M.L., 2017. Research Onion-Explanation of the Concept. Essays, UK.
Sinha, T., Clarke, S. and Farquharson, L., 2018, July. Shrek, Saunders and the Onion Myth:
Using Myths, Metaphors and Storytelling. In ECRM 2018 17th European Conference on
Research Methods in Business and Management (p. 366). Academic Conferences and
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Taylor, N., Wills, G. and Hoadley, U., 2019. Addressing the ‘leadership conundrum’through a
mixed methods study of school leadership for literacy. Research in Comparative and
International Education, 14(1), pp.30-53.
Thomas, C., Trucks, E. and Kouns, H.B., 2019. Preparing early career librarians for leadership
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