BTEC Unit 4: Leadership and Management Concepts in Operations

This report provides an analysis of leadership and management concepts within the context of operations management, with a specific focus on Tesco. It differentiates between the roles of leaders and managers, explores the application of operational management principles to enhance productiv...Read More

OPERATION MANAGEMENT

INTRODUCTION
• Operation management is an essential part of the organization as it will help to
administer the activities of the organization and in the production of the
organization it will also improve the quality.
• The explanation of the operational management is being given in this presentation
and the implication of the operational management on the production level of the
company will also be presented.
• The role of leaders and manager in the development of the global business
strategies of Tesco will also be presented in this report.

Operational management
• In an effective the resources of the organization are being utilized by using
the concept of operational management
• The function of operational management is to enhance the productivity of
Tesco with the least resource simplified.
• The activities are involved in the process that converts the raw material in a
final product and services.

Six sigma
• In the organization six sigmas is the type of methodology that is being used to pay attention on
efforts of the team in order to achievement of the tasks and as results performance is achieved.
• In the development of global strategy of business the role of mangers is to plan such strategies
that will bring utilization of resources in the effective manner.
• The mangers of Tesco can apply six sigmas and reduce the waste and with this also production
will become effective
• The team work will be implemented by the leader while applying six sigmas at Tesco and for
the betterment of the organization the efforts by the team will be put.

Total quality management
• In order to bring efficiency in the organization total quality management can be used.
• On the continuous improvement in the quality of the product and services the total quality
approach will focus.
• With the needs and demand of the customers at Tesco will be fulfilled
• The strategies such as KAIZEN will be applied by the managers at Tesco.
• In this the management will focus on the continuous change in the production so to bring
improvement.
• The motivation will be given by the leaders to the employees and among the employees it will
also eliminate the resistance to change.

Just in time inventory and continuous
improvement process
• The process by which the material can be ordered from the supplier only at the time of need in the
production is known as Juts in time.
• The efficiency is increase through this method and in the organization the waster of inventory is also
eliminated.
• In the products, services ,systems and processes there is an improvement due to continuous improvement
process .
• This will be better for the organization
• In order to keep the inventory in control the managers direct the operational and production department .
• The performance of the employees is being evaluated by the leaders and also they keep the track of the
inventory.

Importance of operation management
• The resources are being utilized effectively and efficiently due to the use of
operational management in the organization
• On the continuous basis the quality of the products and services will also
be improved
• At low cost the raw material are converted into a finished good.
• In order to eliminate the waste the operational management will help the
organization

Transformational leadership
• In the organization the change that is to be brought can be there due to this leadership.
• This type of leadership will help the company to gain competitive advantage.
• In terms of execution the change this style of leadership will make the leader's to work with the
subordinated.
• With this the superior product will be created by the company Tesco.
• With the use of management and leadership approaches, operation efficiencies can be improved to meet
objectives of business.
• To improve the efficiency of Tesco business, with the help of operation management and coordination
goals and objectives can be effectively achieved.

The following are the ways efficiencies in operations that can be adopted to
meet the desired objectives by using leadership theories and approaches.
• overning mechanism: The task that are designated which are to perform by
supervisors, and subordinates of Tesco organisation are to be well
governed by the managers and leaders. Operations of management can be
defined by implementation and modifications that are made in the activities
of Tesco to bring out the improvements by coming out with consequential
personnel issues between the employees which can affect the daily task.

• Inventory control: The determination of present situation and
concerning about the future in terms of making availability of
funds and investment. With the help of leadership and
management approaches and theories the flow of inventories
can be managed effectively.

• Quality control: To attract the consumers the quality of the
goods and services should be produced effectively, to meet the
desires. The excellence of Tesco organisation can be measured
in terms of overall operation's and policies. The quality control
enable Tesco to avoid bad expectations and experiences with
the product.

• Supply chain management: Tesco maintains effectiveness
while flowing the products and services in the prevailing
market to meet the desires and objectives by managing
purchasing and procurement, storage, transportation and
delivery of services.

Conclusion
Thus it can be concluded that operational management will help the
company to improve the production and quality of the products. To the
company the approaches such as quality management, just in time and
TQM etc can be applied. On the roles of the mangers and leaders this
report has mainly focused. An essential role is being played by both
manager and leaders in the company Tesco.

REFERENCES
• Alejandro, T.B. And et.al., 2011. The outcome of company and account manager relationship
quality on loyalty, relationship value and performance. Industrial Marketing
Management. 40(1). pp.36-43.
• Han, G.H. and Jekel, M., 2011. The mediating role of job satisfaction between leader‐member
exchange and turnover intentions. Journal of nursing management. 19(1). pp.41-49.
• Puccio, G.J., Mance, M. and Murdock, M.C., 2010. Creative leadership: Skills that drive
change. Sage Publications.
• Schoemaker, P.J., Krupp, S. and Howland, S., 2013. Strategic leadership: The essential
skills. Harvard business review. 91(1). pp.131-134.

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