Icon College - Unit 4: Management and Operations - Business HND Report

This report provides a detailed analysis of management and operations within Tesco, a major British multinational retail organization. It explores the distinct roles and responsibilities of leaders and managers, comparing their characteristics and functions within the organization. The report examines the application of leadership and management theories, including contingency and situational theories, to real-world scenarios. It also delves into the importance of operational management, assessing key approaches and evaluating the impact of various factors within the business environment on operational decision-making. The analysis covers decision-making, team building, and the strengths and weaknesses of different management and leadership approaches. Furthermore, the report highlights how leaders and managers can improve operational efficiencies to meet company objectives, and critically evaluates various theories and approaches to leadership in the given context. The report concludes with an evaluation of the application of operations management and factors that impact the wider business environment.