Management and Operations Report: Leadership and Operational Functions

This report analyzes management and operations, focusing on leadership and management roles within the context of a company manufacturing mobile devices. It defines the roles of managers and leaders, contrasting their responsibilities and highlighting their impact on organizational goals. The report explores various leadership theories, including situational, systems, and contingency approaches, and evaluates their strengths and weaknesses. It then delves into key operational functions, such as total quality management and Six Sigma, identifying the roles of managers in these functions. The analysis includes an evaluation of business environment factors that influence decision-making and concludes with a discussion of how to improve operational efficiencies to meet business objectives. The report incorporates relevant theories and concepts to support its findings, providing insights into effective management and leadership practices.