BTEC HND Business: Leadership and Management in Operations Context

This report provides an overview of management and operations, focusing on the roles of leadership and management within organizations, specifically referencing Clive Schlee's role at Prêt a Manager. It delves into key operational approaches such as Total Quality Management, Just-in-Time inventory, and Six Sigma, emphasizing their importance in achieving business objectives through control and distribution systems, process design, scheduling, inventory control, and supply chain management. The report assesses the impact of factors like CSR, culture, and values on operational management and decision-making, analyzing their effects on the business environment and wider community. Concluding with the vital role of operation management, the report recommends future improvements for Prêt a Manager, such as implementing Kaizen and Queuing approaches to enhance business efficiency. The document includes supporting references.

Scholar ID:
MANAGEMENT AND OPERATION

An overview of the individuals
biography and career highlights
Clive Edward Benedict Schlee was born in
1959.
He is a British businessman the CEO of UK
fast food chain i.e. Pret a manager since
2003.
Schlee started his occupation in 1980
Before joining the Prêt a manager, Schlee
was working as a managing director in
1997

An introduction to the key operations
of the organization they transformed
Pret a manager offers fresh food with
cautious selection about the additives and
ingredients.
It makes efforts for using the local as well
as organic products.
It focuses on both small as well as large
aspects of operation

P4: Explain the key approaches to operations
management and the role that leaders and
managers play
Total Quality Management
Just-in-time inventory
Six Sigma

P5: Explain the importance and value of
operations management in achieving
business objectives
Control and distribution systems-
Process design-

can improve efficiencies of operational
management to successfully meet
business objectives
Scheduling:
Inventory control:
Supply chain management:

P6: Assess the factors within the business
environment that impact upon operational
management and decision-making by leaders
and managers
CSR
Culture
Values

M4: Analyze how these different factors
affect the business environment and
wider community
Culture
Value
Ethics

Conclusion
operation management plays a vital role in
the daily activities of prêt a manager
The company uses different approaches to
manage the operation and where leaders
and managers play a vital role in an
organization
operations management plays a vital role
to attain the objectives of prêt a manager

Supported recommendations for
future improvements
Pret a manager should use effective
operation management strategy to improve
the business efficiency in the future such as
Kaizen approach and Queuing approach

Reference
Albrecht, T. and Dasigi, M., 2016. ON‐TIME: A Framework for Integrated
Railway Network Operation Management. Traffic Management, 3, pp.167-181.
Jin, C., Djurdjanovic, D., Ardakani, H.D., Wang, K., Buzza, M., Begheri, B.,
Brown, P. and Lee, J., 2015, August. A comprehensive framework of factory-to-
factory dynamic fleet-level prognostics and operation management for
geographically distributed assets. In Automation Science and Engineering
(CASE), 2015 IEEE International Conference on (pp. 225-230). IEEE.
Keahey, K., Riteau, P. and Timkovich, N.P., 2017, December. LambdaLink: an
Operation Management Platform for Multi-Cloud Environments. In Proceedings
of the10th International Conference on Utility and Cloud Computing (pp. 39-
46). ACM.
Luo, J., Zhao, H., Jia, J., Xiang, W., Rohn, J. and Blum, P., 2017. Study on
operation management of borehole heat exchangers for a large-scale hybrid
ground source heat pump system in China. Energy, 123, pp.340-352.
Mohammadi, S., Soleymani, S. and Mozafari, B., 2014. Scenario-based
stochastic operation management of microgrid including wind, photovoltaic,
micro-turbine, fuel cell and energy storage devices. International Journal of
Electrical Power & Energy Systems, 54, pp.525-535.

Cont…
Nepal, S. and Chotiyaputta, V., 2016. Operation risk management: A case study of
baggage logistics technology at Munich Airport. Panyapiwat J, 8, pp.273-282.
Parisio, A., Rikos, E. and Glielmo, L., 2016. Stochastic model predictive control for
economic/environmental operation management of microgrids: An experimental case
study. Journal of Process Control, 43, pp.24-37.
Pret. 2018. About prêt. [Online]. Available at:https://www.pret.com/en-us/about-pret
(Accessed: 9 July 2018).
Revolvy. 2018. Clive Schlee. [Online]. Available at:
https://www.revolvy.com/main/index.php?s=Clive%20Schlee (Accessed: 9 July 2018).
Sedaghati, R. and Kavousi-Fard, A., 2014. A hybrid fuzzy-PEM stochastic framework to
solve the optimal operation management of distribution feeder reconfiguration
considering wind turbines. Journal of Intelligent & Fuzzy Systems, 26(4), pp.1711-
1721.
Shabanpour-Haghighi, A. and Seifi, A.R., 2015. Multi-objective operation management
of a multi-carrier energy system. Energy, 88, pp.430-442.
Szewczak, K., 2016. fixed assets operation management in the enterprise in
conditions of the xxi century economy. Journal of Management, (1), p.30.
Zare, M., Niknam, T., Azizipanah-Abarghooee, R. and Ostadi, A., 2016. New Stochastic
Bi-Objective Optimal Cost and Chance of Operation Management Approach for Smart
Microgrid. IEEE Trans. Industrial Informatics, 12(6), pp.2031-2040.