Leadership & Management Diploma: Personal Performance Report

This report provides an overview of leadership and management principles, focusing on personal work planning, goal setting, and performance measurement. It explores various leadership styles, emphasizing the importance of ethical behavior and democratic leadership. The report details how to align personal goals with organizational objectives using SMART and SMARTER goals. Strategic, tactical, operational, team, and individual plans are discussed in relation to achieving these goals. Furthermore, it addresses maintaining personal performance under varying work conditions and contingencies, highlighting the establishment of performance standards such as accountability, ethical behavior, and teamwork. The report concludes with action plans designed to improve leadership and management skills. Desklib offers similar solved assignments and study tools for students.

Running head: DIPLOMA IN LEADERSHIP AND MANAGEMENT
Diploma in leadership and Management
Name of the student
Name of the university
Author Note

DIPLOMA IN LEADERSHIP AND MANAGEMENT
Table of Contents
Activity 1A......................................................................................................................................4
Activity 1B.......................................................................................................................................8
Activity 1C.....................................................................................................................................22
Activity 2A....................................................................................................................................25
Activity 2B.....................................................................................................................................28
Activity 2C.....................................................................................................................................31
Activity 3A....................................................................................................................................34
Activity 3B.....................................................................................................................................37
Activity 3C.....................................................................................................................................39
Activity 3D....................................................................................................................................41
Activity 3E.....................................................................................................................................44
Action Plans...................................................................................................................................49
Action Plan A:...............................................................................................................................49
Action Plan 2:................................................................................................................................51
Action Plan 3:................................................................................................................................52
References......................................................................................................................................53
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DIPLOMA IN LEADERSHIP AND MANAGEMENT
Activity 1A
Estimated time 15 minutes
Objective To provide you with an opportunity to serve as
a positive role model in the workplace through
personal work planning
Activity There are different types of leadership styles
such as- autocratic leadership, bureaucratic
leadership, charismatic leadership,
relationship- oriented leadership, servant
leadership, democratic leadership,
transformational leadership, cross- cultural
leadership, task- oriented leadership,
transactional leadership and laissez- faire
leadership (Lehman 2015).
Out of all these leadership styles, democratic or
participative leadership is the most appropriate
one. This is because; in this leadership style,
the leaders value the opinions of the team
members by involving them in the process of
decision- making. It is applicable in those
organizations where information is partly
available to the leaders and the employees
(Anderson and Sun 2017). This leadership
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DIPLOMA IN LEADERSHIP AND MANAGEMENT
style is effective in enhancing the morale of the
team members by making their decision and
opinion valuable for the organization. It makes
the employees more eager to adapt to the
changes as their decision is given importance.
For instance, the Chairman and CEO of
Renault, Carlos Ghosn believed that an
organization should not implement change due
to the force of the top hierarchy; rather it
should be initiated from the bottom level. He
believed in motivating and encouraging the
employees to participate in decision- making
process, which helped him in dealing with the
junior colleagues and sub- ordinates (Yahaya
and Ebrahim 2016). George Washington, first
president of the United States of America,
followed a democratic leadership style in order
to gain insight from the citizens of the country.
Moreover, USA is a country, which has
remarkable instances of companies and leaders
who followed democratic leadership such as
Abraham Lincoln, Google, Ginni Rometty and
Twitter.
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DIPLOMA IN LEADERSHIP AND MANAGEMENT
As a leader of the organization, an individual
must behave in an ethical manner. There are
certain ethical behaviors, which needs to be
demonstrated by a positive role model (Arnold
et al 2015).
 He should evaluate his personal
morals
 He needs to review the ethics of the
company.
 He should demonstrate confidence
and leadership
 He needs to follow unique leadership
style
 Setting up a clear mission statement
 Equal fairness and honesty for all the
employees
 Incorporate business ethics training
 Setting up a clear ethics policy
 Maintain clear communication and
interaction with everyone in the
organization (Lin, Ma and Johnson
2016)
 Performance evaluation in an ethical
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DIPLOMA IN LEADERSHIP AND MANAGEMENT
manner
 Respect and concern for other
members
 Be knowledgeable and a constant
learner
 Be humble and admit mistakes
 Do other good things beside the job
Out of the ethical behaviors mentioned above,
four behaviors can be selected such as-
 Respect and concern for all the
employees
 Be humble and admit mistakes
 Maintain clear communication with
everyone
 Fairness and honesty for all (Demirtas
and Akdogan 2015)
These four behaviors are positive in nature as
they are able to distinguish between the right
and the wrong. For instance, by maintaining
clear communication, the leader can establish
customer loyalty as well as retrain the senior
employees. Being humble and admitting
mistakes will lead to a positive work
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DIPLOMA IN LEADERSHIP AND MANAGEMENT
environment for the employees. Fairness and
honesty will be effective in avoiding any kind
of legal problems and showing concern
towards all the members will help in putting
value to their performance (Lee and Steers
2017).
Activity 1B
Estimated time 25 minutes
Objective To provide you with an opportunity to ensure
personal work goals, plans and activities reflect
the organization’s plans, and own
responsibilities and accountabilities.
Activity A goal is an objective that should be met in
order to be successful in the job and for
effective performance of the organization.
When a goal is defined in the organization,
certain areas are considered such as- work
preferences, interests, location of work, type of
people to work with, values and objectives,
suitable working condition and salary and level
of responsibility (Barrick et al. 2015). By
focusing on personal goals, an individual can
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DIPLOMA IN LEADERSHIP AND MANAGEMENT
find a job perfect for financial support, suitable
for his lifestyle and enhance his skills and
abilities. If the goal of the job is clear
beforehand, then it becomes easy to continue
with the job until the end. The primary aim of
setting up a goal is to conduct the functions in
an orderly manner, which will be helpful in
proper maintenance of the organizational
activities (Brown, Leonard and Arthur- Kelly
2016). It is important to link the organizational
goals with the individual objectives of the
employees. In this way, they will be able to
understand that their activities in the
organization will be fruitful for their future
career path.
Specific Goals of an
organization become
outstanding when it
is defined clearly and
focused. For
instance, it is more
effective to guide a
team by asking them
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DIPLOMA IN LEADERSHIP AND MANAGEMENT
to acquire two new
billion dollar
corporate clients in
the property
insurance market
rather than ordering
them to get more
business. A goal
becomes specific
when it is clearly
focused upon and the
resources are easily
attracted towards it.
More energy can be
generated with more
focus on the energies
(Ohland et al. 2015).
Measurable A goal can never be
successful without a
measurable outcome.
For instance, a
football match is
never complete
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DIPLOMA IN LEADERSHIP AND MANAGEMENT
without a scorer.
Businesses are
highly dependent on
numbers. Goals can
be easily measured
based on numbers to
be o track. In a work
environment, a white
board can be pasted
in the office
premises to act as a
daily reminder for
the employees to
attain their daily
targets (Nash 2015).
Attainable It is easy for the
small business to set
and attain goals
beyond reach. The
investors and
capitalists in a
business reject
several business
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DIPLOMA IN LEADERSHIP AND MANAGEMENT
plans as they lack in
proper goals and
objectives. it is
important for a
business person to
dream big and keep
high hopes, however
they should keep
touching the base
too. it is important
for the management
to check with the
function of the
organization for
dealing with the
realistic growth of
the business market
(McPherson, Kayes
and Kersten 2014).
Relevant The business goals
become attainable
and achievable based
on the present
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DIPLOMA IN LEADERSHIP AND MANAGEMENT
conditions and the
reality of business
environment. For
instance, if a
company desires to
have the best
performance in
business market or
increase their
revenue by 50% then
it is of no use if there
is a recession
emerging and there
is a burden of three
new competitors in
the market. In that
case, the business
goals are not related
and relevant to the
business
environment
(McPhun 2014).
Time- based Time- frame needs to
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