Report: Leadership and Management in the Service Industry (Primark)
VerifiedAdded on 2023/01/12
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Report
AI Summary
This report provides a comprehensive analysis of leadership and management practices within Primark, a prominent fashion retailer. It begins by defining leadership and management, setting the context for the study. The report then delves into the current and future leadership skills required, differentiating between hard skills (such as cloud computing and IT proficiency) and soft skills (including team-building, creativity, motivation, and positivity). It further explores futuristic management and leadership skills, such as machine operating and strategic planning. The report also examines change management methods and leadership styles, specifically focusing on how Primark adapts to change. The conclusion highlights the importance of leadership in motivating employees and the role of management in organizational control and planning, emphasizing the impact of internal and external factors on Primark's competitive advantage. References from academic journals and publications are included to support the analysis.
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