Business College BSB5195: Task 2 - Personal Work Priorities Assessment

This assignment solution addresses the BSBWOR501 unit, focusing on managing personal work priorities and professional development within a fitness instructor context. The assessment is divided into two parts. Part A assesses knowledge and skills by requiring the candidate to identify skills needing improvement, related concepts, and industry standards. Part B requires the candidate to establish short-term and long-term personal work goals, create action plans, and explain their impact on work roles, responsibilities, and accountabilities. The candidate utilizes digital tools for task organization and prioritisation, and reflects on the goals in relation to team and organizational objectives. The candidate also consults with stakeholders to plan long-term goals and aligns career development with organizational policies and procedures. The assignment emphasizes practical application of skills and goal setting within a business environment.

BSB5195 Diploma of Leadership
and Management
BSBWOR501
Manage personal work priorities and
professional development
Task 2

Questioning Assessment
Candidate Instructions
You will complete questions for purposes of formal assessment as per the questions outlined in the questioning record below,
and any additional probing or clarification questions required by the assessor.
The Knowledge Activity is designed to confirm your competency for all the required knowledge in the unit of
competency.
Task Details
There is no restriction on the length of the question responses, or time restriction in completing the
assessment.
It is anticipated that the assessment will take approximately 6 hours to complete.
The assessment may be re-attempted on two further occasions (maximum three attempts in total). All assessments must be
resubmitted 3 days within receiving your unsatisfactory grade. You must clearly indicate “Re-submission” on your
resubmitted work.
You must complete all questions unassisted by the assessor or other personnel but may refer to reference
material as may be needed.
All questions must be answered satisfactorily for the assessment to be completed satisfactorily.
For any assessment conducted that is incomplete, or without satisfactory performance, the assessment
will need to be completed again after further training support. This may be simply to focus on question
areas not achieved in the prior assessment.
Evidence to be collected
Answer the activity in as much detail as possible, considering your organizational requirements.
In undertaking this assessment task, you as the candidate are providing consent for your work to be
reviewed for the purposes of formal assessment in the unit(s) of competency. If you have concern
regarding this permission, please discuss this with your assessor prior to undertaking the task.
Objective To provide you with an opportunity to show you have the required knowledge
for this unit.
Candidate Declaration
Candidate name:

Trainer’s name:
Date:
Assessment declaration: I declare that no part of this assessment has been copied from another
person’s work, except where clearly noted on documents or work submitted.
I declare that no part of this assessment has been written for me by another
person. I understand that plagiarism is a serious offence that may lead to
disciplinary action.
Candidate signature:
Your trainer and assessor will be grading your work and provide you with constructive feedback
on the Learning Management system.

Task 2 – Performance and Skills Assessment
Part A – Assessing Knowledge and Skills
1. Refer to the responsibilities outlined in the Fitness Instructor job description in the
additional resources section and answer the following questions: (approx. 100
words)
a. Identify two (2) skills that you employ to fulfil your work role as a fitness
instructor that you feel needs improvement
 Personal Motivation to keep fit and ability to motivate
 Ability to Explain Things and exercise properly
b. For each skill, identify one (1) concept that you employ to successfully
demonstrate this
For the personal motivation communication skills can be useful to motivate other or
cheer the student. Effective communication skills create trust and motivation between the
people.
c. Identify one (1) industry standard requirement for each concept to
evidence your skill
2. In the fitness industry trainers always have to communicate with their students, and
they motivate them to give their best in the fitness training. Effective communication
skills motivate others
a. Briefly describe what you need to improve on or add, to further develop
your knowledge in the skill, in order to improve in the skill itself
3. I need to improve my confidence and effective communication skills to interact
with others.
4.
a. Based on your answers in above, why do you feel you need to improve
upon the skills you identified?
5. I need to improve my this skills because when I used to communicate with my

client then I feel lack of confident and I am not able to communicate with them.
Part B – Short Term and Long Term Goals
For this project, you must demonstrate your abilities in establishing personal work goals by
providing evidence from appropriate technologies available on your personal computer.
Specifically, you will be required to: (approx. 500 words)
6. Refer to the responsibilities outlined in the Fitness Instructor job description in
additional resources section and complete the following:
 Identify one short term goal.
 Write a plan on how you can achieve this personal short-term goal.
 Explain how this short-term goal affects your role, responsibilities, and
accountabilities.
Place your answers in the following table. All rows must be answered.
Short Term Personal Work Goals
Identify one short-term personal
work goal.
The goal must be practical and
realistic and can be achieved
within about 6 months or less.
Interpersonal skill
Describe your plan to achieve this
goal.
This plan must be a practical and
realistic plan that involves taking
steps that involve resources you
have access to.
Action Item Due Date
By communicating it with others 8/8/20
To interact with others
How does this goal affect your
work role?
It will help me in improving my ability to listen and communicate with
others. with that I will be able to attain my goals
What is one aspect of your
organisation’s business or
marketing plan reflected by your
short-term goal?
(Refer to the Bounce Fitness
This will help me in active listening and analysing needs of customers. it
will enable in offering services accordingly. thus, in this way customers
will be retained.

Business Plan in the additional
resources section)
a) What is one work responsibility
of yours that will be affected by
your goal?
b) How will pursuing this goal
affect this responsibility?
a) my responsibility of taking feedback from customers
b) it will affect as I will be able to interact with them in effective way,
c) What is one work
accountability of yours that will
be affected by your goal?
d) How will pursuing this goal
affect this accountability?
(Accountabilities are measures to
ensure you complete your
responsibilities.)
c) my accountability of reporting to manager
d) it will be useful for me to prepare report on basis of feedback
Reflect on your short-term goal,
your team’s short-term goal, and
your organisation’s short-term
goal.
(These goals should be
approximately within the same
timeframe or intersect each
other.)
From the goals you identified,
which goal is your top priority?
Your second priority?
Your third priority?
Briefly explain why you put these
goals in this order.
Your short-term goal:
Improving interpersonal skills
Team’s short-term goal:
Attain goals in specified time
Organisation’s short-term goal:
Train all employees
Top Priority:
Active listening
Why is this most important to you?
It is because it will help me in analysing needs
Second Priority:
Effective communication

Why is this only your second priority?
By this I will be able to communicate with customers.
Third priority:
Enhance leadership
Why is this only your third priority?
It will help me in improving leadership skills
What digital system did you
create to organise and prioritise
your tasks and commitments?
By use of internet
What technology (or digital
tool/s) do you use to manage
work priorities and
commitments?
Submit a print out of the
technologies you indicated for
example an outlook calendar.
The printouts must show your
priorities for two (2) weeks (any
nominated two weeks within or
intersecting this assessment
period) and must reflect your
responses in this Section.
These must include commitments
you set for personal endeavours
(recreational activities, rest days,
etc.) along with your regular work
tasks. There must be at least two
(2) personal commitments in your
printout.
Technology (or digital tool/s) used:
Through an App
What makes this/these efficient?
It helped me to track my performance
What makes this/these effective?
With this I can make changes in my plan
How do this/these help you improve your work performance?
It was highly useful for me to gain knowledge about leadership styles
and methods of how to find out customer needs.
How do this/these help you meet deadlines?
I attained my goals in time

How do this/these tool/s help you maintain work-life balance?
With this I was able to manage my time properly.
7. Refer to the Bounce Business Plan in the additional resources section and complete
the following:
 Identify one long term goal.
 Write a plan on how you can achieve this personal long term goal.
 Explain how this long term goal affects your role, responsibilities, and
accountabilities.
You will be required to consult three (3) persons in planning your long-term goal.
These persons may be volunteers, such as friends or family members, for as long as
they can give sound, realistic advice on your long-term goals. At least one of them
must be currently employed.
Place your answers in the following table. All rows must be answered.
Long Term Personal Goals
Identify one long-term personal work
goal.
The goal must be practical and
realistic and can be achieved within
about one to two years.
To improve problem solving skills
Describe your long-term plan to
achieve this goal.
This plan must be a practical and
realistic plan that involves taking
steps that involve resources you have
access to.
Action Due Date
By creating a PDP 5/5/20
By evaluating it and determining results 9/920
How does this goal affect your work
role?
It will help me to solve problems easily and improve my
performance
What is one aspect of your
organisation’s business or marketing
plan reflected by your long-term
goal?
(Refer to the Bounce Fitness Business
This will allow in reducing conflicts

Plan in the additional resources
section)
a) What is one work responsibility of
yours that will be affected by your
long-term goal?
b) How will pursuing this goal affect
this responsibility?
a) I will be able to engage in solving disputes
b) it will allow me to solve problems easily
c) What is one work accountability of
yours that will be affected by your
long-term goal?
d) How will pursuing this goal affect
this accountability?
(Accountabilities are measures to
ensure you complete your
responsibilities.)
c) I will be accountable to manager
d) I will be involved in decision making
Name three (3) persons you
consulted when planning your long-
term goal.
Name of Stakeholder: smith
Position/ Role: manager
Organisation: abc
Name of Stakeholder: john
Position/ Role: colleague
Organisation: abc
Name of Stakeholder: William
Position/ Role: supervisor
Organisation: abc
Reflect on your long-term goal, your
team’s long-term goal, and your
organisation’s long-term goal.
(These goals should be
approximately within the same
timeframe or intersect each other.)
Your long-term goal:
To improve my problem solving skills
Team’s long-term goal:
To reduce conflict which occur in it

Organisation’s long-term goal:
To create positive culture
From the goals you identified in the
fields above, which goal is your top
priority?
Your second priority?
Your third priority?
Briefly explain why you put these
goals in this order.
Top Priority:
Analysing areas of problem
Why is this most important to you?
It will help me to analyse areas where problem is occurring
Second Priority:
Evaluating solution
Why is this only your second priority?
This will enable me to compare solution on certain criteria
Third priority:
Taking decision and solving problem
Why is this only your third priority?
It will allow me to enhance this skill
Refer to at least 2 of the Bounce
Fitness policies and procedures.
What organisational protocols and
practices did you consider when
planning your own career
development (your personal work
goal)?
E.g. section/s from your staff
handbook, policies and procedures
documents
Organisational protocols and practices considered:
Policies followed to resolve conflicts
Rules and regulations

How did you plan your long-term goal in line with these?
It allowed me to plan a procedure through which problems can
be solved
What networks do you participate in
to achieve your top priority?
Submit proof of your participation in
these networks. E.g. email
correspondence, certificate of
membership, etc.
Networks to achieve top priority:
In a training program
Based on the evidence you submitted
for your participation in the networks
you described above, briefly explain
how participating in the network/s
enhanced your personal skills.
Identify and describe one new skill
you learned to maintain a
competitive edge at work.
It allowed me to make gain knowledge about how to solve
problem.
Based on the evidence you submitted
for your participation in the networks
you described above, briefly explain
how participating in the network/s
enhanced your work relationships.
Describe at least one (1) work
relationship in your response.

8. Describe how you measure and maintain your work performance in the following
tables
Measuring Work Performance
How do you measure
your own work
performance to ensure
you are in line with your
goals?
Indicate the tool/s you
used.
By taking feedback from others such as manager, friends etc
How do you factor in the
following when
measuring your own
work performance?
a) Varying work
conditions
b) Varying work
contexts
c) When
contingencies
occur
Give 1 example for each.
a) by analysing work condition
Example 1: in this I analyse that what are work condition by which issues are
created.
b)
Example 1: I create a plan where things are going wrong
c)
Example 1: I changed my plan if I found that there is change in situation