Conflict Mode Reflection Assignment - Leadership Management

This assignment is a reflection on the Thomas-Kilmann Conflict Mode Instrument (TKI), a tool used to assess an individual's approach to conflict resolution. The student completed the TKI questionnaire, scoring themselves on various conflict-handling modes, including compromising, accommodating, avoiding, collaborating, and competing. The reflection addresses pre-existing knowledge, new insights gained from the assessment, and the practical application of these findings in a workplace setting. The student recognized their tendency towards compromise and accommodation, acknowledging both the strengths and potential drawbacks of these approaches. The analysis references key sources to support the reflection and highlights how self-awareness can improve negotiation skills. The assignment adheres to APA 6th style guidelines and includes the completed TKI questionnaire as an appendix. This assignment is available on Desklib, a platform offering valuable study resources.

THOMAS-KILMANN CONFLICT MODE: Reflection
The activity required us to take the Thomas-Kilmann conflict mode test, which assess the ways
one resolves conflict when faced with differing views. Prior to this activity, I considered myself
to be a compromising person and someone who would bend their ways for the need of others. I
tend to find a middle path when faced with a conflict with anyone. Additionally, I also thought
myself to be more concerned about other’s issues than myself. The same has been revealed in the
tests. The test score came 8 each for Compromising and Accommodating, 7 for Avoiding, 5 for
Collaborating and 2 for Competing (Thomas and Kilmann, 2019) . Thus, I am largely a diplomatic
person, who is also concerned about the needs of others while ignoring my own. Additionally, it was a
revelation for me that I have a trait of ‘ The Turtle’ which suggests that I do not find it worth to resolve
conflict and generally avoid people and issues that might cause any problem. Being accommodating
and bending for the needs of others could be not a great thing for my achievements. (Eilerman, 2006)
Being able to know my strength and weaknesses, I can use these in case I face a conflict situation, and
can improve my negotiation skills (Stitt Feld Handy Group, 2004) .
References –
Eilerman, D. (2006). Agree to Disagree - The Use of Compromise in Conflict Management.
[online] Mediate.com. Available at: https://www.mediate.com/articles/eilermanD7.cfm
[Accessed 28 Mar. 2019].
Stitt Feld Handy Group. (2004). Solving workplace conflict starts with self-awareness. [online]
Available at: https://sfhgroup.com/solving-workplace-conflict-starts-self-awareness/ [Accessed
28 Mar. 2019].

Thomas, K. and Kilmann, R. (2019). An Overview of the TKI | Kilmann Diagnostics. [online]
Kilmanndiagnostics.com. Available at: https://www.kilmanndiagnostics.com/overview-thomas-
kilmann-conflict-mode-instrument-tki [Accessed 28 Mar. 2019].