Leadership and Management Concepts: Corus Group Analysis
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This report provides a comprehensive analysis of leadership and management concepts, using the Corus Group as a case study. It begins by differentiating between the characteristics of leaders and managers, highlighting their distinct roles and responsibilities within an organization. The report then delves into situational leadership, examining how leaders adapt their styles to various circumstances and employee needs. It explores different leadership theories and models, including coaching, bellwether, and socialist leadership, and discusses their applications. Furthermore, the report covers key approaches to operation management, emphasizing its importance and value in the business environment. Finally, it examines factors affecting the business environment and their impact on leadership and management practices.

Leadership and Management
Concepts
Concepts
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Table of Contents
INTRODUCTION...........................................................................................................................3
LO 1.................................................................................................................................................3
P 1 Comparison between characteristics of leader and manager...........................................3
LO 2.................................................................................................................................................6
P 2 Role of leader in different situations................................................................................6
P 3 Application of different theories and models of leadership.............................................8
LO 3.................................................................................................................................................9
P 4 Key Approaches to Operation Management....................................................................9
P 5 Importance and values of operation management..........................................................11
LO 4...............................................................................................................................................12
P 6 Factors affecting the business environment - ................................................................12
CONCLUSION .............................................................................................................................14
REFERENCES..............................................................................................................................15
INTRODUCTION...........................................................................................................................3
LO 1.................................................................................................................................................3
P 1 Comparison between characteristics of leader and manager...........................................3
LO 2.................................................................................................................................................6
P 2 Role of leader in different situations................................................................................6
P 3 Application of different theories and models of leadership.............................................8
LO 3.................................................................................................................................................9
P 4 Key Approaches to Operation Management....................................................................9
P 5 Importance and values of operation management..........................................................11
LO 4...............................................................................................................................................12
P 6 Factors affecting the business environment - ................................................................12
CONCLUSION .............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Leadership is an important process through which a person can guide, direct and influence
the behaviour through which helps in accomplishment of organisational goals in the given
context Leadership is the ability of a manager to allow the subordinates to work with confidence
and zeal and motivates them.
Corus Group was formed through the merger of Koninklijke Hoogovens and British
Steel plc in 1999. It was acquired by Tata of India in 2007, and renamed Tata Steel Europe in
September 2010. Corus operated steel making plants (blast furnaces) in Port Talbot, Wales
Scunthorpe and Teesside, England; and Ijmuiden.
Above study will give an idea of leadership and management based on Corus group. It will
study upon the role of leader and function of managers with their comparisons, how leadership
is applied in different situations. describing the of role leaders and that of managers in operation
and function of the organisation & lastly relationship between leadership and management in
Business environment.
LO 1
P 1 Comparison between characteristics of leader and manager.
Manager :- An individual who is in-charge of the group which controls the carried out tasks or a
part of an organization. Manager is an individual who is responsible for all the tasks occurring
under them and responsibility of the result which must be maintained under a manager.
Leader :- A Leader is a person who encourages team to achieve a common goal. Purpose is
defined by a leader who encourages workers in achieving a common goal and works for
upbringing of firm by various pros and corns to work for betterment of the firm.
There is a vast difference between being a manager and being a leader. Leadership is a
type of skill and the person who has this ability is known as a leader whereas, Management is a
discipline, and the practitioner of this discipline is known as the Manager.
Leader and manager have different significant roles in an organization, a leader is the one who
inspires, encourages, influence and motivate his team to work efficiently and effectively to attain
organizational objectives. Whereas, a manager is an important link between the organization and
its stakeholders, which are employees, shareholders, customers, suppliers, government, society
etc. Manager is the one who performs basic managerial functions.
Leadership is an important process through which a person can guide, direct and influence
the behaviour through which helps in accomplishment of organisational goals in the given
context Leadership is the ability of a manager to allow the subordinates to work with confidence
and zeal and motivates them.
Corus Group was formed through the merger of Koninklijke Hoogovens and British
Steel plc in 1999. It was acquired by Tata of India in 2007, and renamed Tata Steel Europe in
September 2010. Corus operated steel making plants (blast furnaces) in Port Talbot, Wales
Scunthorpe and Teesside, England; and Ijmuiden.
Above study will give an idea of leadership and management based on Corus group. It will
study upon the role of leader and function of managers with their comparisons, how leadership
is applied in different situations. describing the of role leaders and that of managers in operation
and function of the organisation & lastly relationship between leadership and management in
Business environment.
LO 1
P 1 Comparison between characteristics of leader and manager.
Manager :- An individual who is in-charge of the group which controls the carried out tasks or a
part of an organization. Manager is an individual who is responsible for all the tasks occurring
under them and responsibility of the result which must be maintained under a manager.
Leader :- A Leader is a person who encourages team to achieve a common goal. Purpose is
defined by a leader who encourages workers in achieving a common goal and works for
upbringing of firm by various pros and corns to work for betterment of the firm.
There is a vast difference between being a manager and being a leader. Leadership is a
type of skill and the person who has this ability is known as a leader whereas, Management is a
discipline, and the practitioner of this discipline is known as the Manager.
Leader and manager have different significant roles in an organization, a leader is the one who
inspires, encourages, influence and motivate his team to work efficiently and effectively to attain
organizational objectives. Whereas, a manager is an important link between the organization and
its stakeholders, which are employees, shareholders, customers, suppliers, government, society
etc. Manager is the one who performs basic managerial functions.
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A leader is an individual who supports and guides managers and workers to achieve the defined
tasks and to increase the capability of the workers by providing motivation and support. Abiding
different laws and support penetration which can give a safer working platform to the workers.A
manager is an individual who defines the work to the workers and supports them with the
working strategy and guides with the path to be followed(Barkema and et.al., 2015).
Basis Leader Manager
Explication A leader is an individual one
who lead,influences,
encourages and motivates his
assistants to achieve a specified
organisational goal.
A manager is the person in the organisation
who manages all the management system or
take managerial decision of the organisation
and he is responsible for all the managerial
functions such as
planning,organising,staffing,directing and
controlling.
Perspective Leaders set eyes and strives to
turn there eyes into fact. Leaders
always think beyond what his
or her assistants are capable of
and make each and every
assistants to a part of his/her
eyes.
Managers set goals and directs subordinates
towards these goals.
Attribute Leaders always think for a long
period of a time and a look at
the large images and for setting
up the direction towards the
final goal he always keep future
in the mind.
Managers usually think short term and are
short sighted
Style Leaders are willing to be
conscious and work sincerely to
Managers miniature the skills and attitude
learnt from others and utilise their leadership
tasks and to increase the capability of the workers by providing motivation and support. Abiding
different laws and support penetration which can give a safer working platform to the workers.A
manager is an individual who defines the work to the workers and supports them with the
working strategy and guides with the path to be followed(Barkema and et.al., 2015).
Basis Leader Manager
Explication A leader is an individual one
who lead,influences,
encourages and motivates his
assistants to achieve a specified
organisational goal.
A manager is the person in the organisation
who manages all the management system or
take managerial decision of the organisation
and he is responsible for all the managerial
functions such as
planning,organising,staffing,directing and
controlling.
Perspective Leaders set eyes and strives to
turn there eyes into fact. Leaders
always think beyond what his
or her assistants are capable of
and make each and every
assistants to a part of his/her
eyes.
Managers set goals and directs subordinates
towards these goals.
Attribute Leaders always think for a long
period of a time and a look at
the large images and for setting
up the direction towards the
final goal he always keep future
in the mind.
Managers usually think short term and are
short sighted
Style Leaders are willing to be
conscious and work sincerely to
Managers miniature the skills and attitude
learnt from others and utilise their leadership
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build their uncommon and grand
style. They are comfortable in
their own shoes and willing to
stand out and are accuarte and
clear.
style alternately defining it themselves.
Aim Leaders aim to involve whole
team to the process and like to
brainstorm new ideas and
encourages people to always
raise their opinions, if they have
a better idea of doing things.
Leaders encourage ideas.
Managers assigns tasks and aims at getting
that task completed before deadline.
Objective Leaders don’t micromanage
their team but instead guide
them towards the vision when
necessary. Leaders coach their
team.
Managers supervise their team and make
particular changes when and where required.
Focus Leaders target on people and are
people oriented. They target on
all the stakeholders they need to
control in order to realize their
mirror. They know who are their
colleague and consume most of
their time with them. They
frame loyalty and trust by
consistently delivering on their
commitment.
Managers/director target on the framework
necessary to set and achieve desired goals.
They focus on the rational and ensure systems
are in place to attain desired conclusion. They
work with individuals and their goals and
objectives.
Approach Leaders are willing to try new Managers work to minimize risk and don’t
style. They are comfortable in
their own shoes and willing to
stand out and are accuarte and
clear.
style alternately defining it themselves.
Aim Leaders aim to involve whole
team to the process and like to
brainstorm new ideas and
encourages people to always
raise their opinions, if they have
a better idea of doing things.
Leaders encourage ideas.
Managers assigns tasks and aims at getting
that task completed before deadline.
Objective Leaders don’t micromanage
their team but instead guide
them towards the vision when
necessary. Leaders coach their
team.
Managers supervise their team and make
particular changes when and where required.
Focus Leaders target on people and are
people oriented. They target on
all the stakeholders they need to
control in order to realize their
mirror. They know who are their
colleague and consume most of
their time with them. They
frame loyalty and trust by
consistently delivering on their
commitment.
Managers/director target on the framework
necessary to set and achieve desired goals.
They focus on the rational and ensure systems
are in place to attain desired conclusion. They
work with individuals and their goals and
objectives.
Approach Leaders are willing to try new Managers work to minimize risk and don’t

things even if they may fail
miserably. They know that
collapse is often a step on the
path to success.
want to get out of their comfort zone
They want to escape or manage problems
rather than embracing them.
Change Leaders favours change and are
innovative and inspire
transformation in an
organization. They always
glance for superior approach to
enhance the processes of
organisation. Leaders do right
thing. If leaders need to break
and set new rules for a
organisation, then, they don’t
hesitate doing it because leaders
are open to change.
director manages the position quo and resists
change. They usually follow the path which
has been profitable for the organisation.
Managers do things right.
Similarities of a Leader and Manager-
Leader and Manager works towards a common goal for achieving the targets set by the
organisation for near future context. Leader works for a purpose with the hep of workforce by
providing a vision in right direction. Whereas a manager guides the workers with the objective to
work for the betterment of the firm. Manager is responsible for the work that takes place in his
segment. Leader and a manager both manages a group of people and evaluate their work. Leader
and manager are responsible for all the happenings and mis-happenings in the organization as
they are head of the firm. Leader and manager uses various strategies for salient working and
guiding. Leader and a manager are dependent on communication which gives them the result of
the work performed.
miserably. They know that
collapse is often a step on the
path to success.
want to get out of their comfort zone
They want to escape or manage problems
rather than embracing them.
Change Leaders favours change and are
innovative and inspire
transformation in an
organization. They always
glance for superior approach to
enhance the processes of
organisation. Leaders do right
thing. If leaders need to break
and set new rules for a
organisation, then, they don’t
hesitate doing it because leaders
are open to change.
director manages the position quo and resists
change. They usually follow the path which
has been profitable for the organisation.
Managers do things right.
Similarities of a Leader and Manager-
Leader and Manager works towards a common goal for achieving the targets set by the
organisation for near future context. Leader works for a purpose with the hep of workforce by
providing a vision in right direction. Whereas a manager guides the workers with the objective to
work for the betterment of the firm. Manager is responsible for the work that takes place in his
segment. Leader and a manager both manages a group of people and evaluate their work. Leader
and manager are responsible for all the happenings and mis-happenings in the organization as
they are head of the firm. Leader and manager uses various strategies for salient working and
guiding. Leader and a manager are dependent on communication which gives them the result of
the work performed.
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LO 2
P 2 Role of leader in different situations.
The only thing which is constant in this world is change (Binder, 2016). On daily
basis people confront different situations and in an organisation the situations are most dynamic
and changing every next second. Situational leadership addresses these changing situations. It
shows that the managers of an organization must have to develop or change the style of the
subordinates.(Bush Bell and Middlewood., 2019) When there is situational leadership, then
leader have to change his style, not the subordinates to adopts leader’s style. In this leadership,
the style can be change continuously to fulfil the needs of different organization based on the
situation. How roles of managers apply in different situations basically two theories are taken to
provide examples:
ï‚· Coaching head provide knowledge for the personal development of an individual and
skills to there job related. style works best in these kind of situations where employees
know their limits and are open up themselves and getting coached (Cox., 2015).
ï‚· Bellwether leaders are having high expectations for their workers. It works in situation
where employees are self-started and are motivated. head leads by example. They can
lead to subordinate depression.
ï‚· Socialist leaders are the ones who give there votes to subordinates in almost all
decisions. If it will used optimally, it will create responsibility and flexibility inside
group. when deadlines are looming it is not the best in situations because This is time
consuming.
ï‚· United leaders give 1st priority to their employees. when morale of employees is low
then this style is used. Leader will esteem and helpful to his employees to increase team’s
confidence. This style risks team building because of poor performance.
ï‚· Reliable leaders are very good at identifying problems and challenges. It is good when
situation of organization is drifting inconstantly. leader allows there followers to check
out that how to solve a problem.
P 2 Role of leader in different situations.
The only thing which is constant in this world is change (Binder, 2016). On daily
basis people confront different situations and in an organisation the situations are most dynamic
and changing every next second. Situational leadership addresses these changing situations. It
shows that the managers of an organization must have to develop or change the style of the
subordinates.(Bush Bell and Middlewood., 2019) When there is situational leadership, then
leader have to change his style, not the subordinates to adopts leader’s style. In this leadership,
the style can be change continuously to fulfil the needs of different organization based on the
situation. How roles of managers apply in different situations basically two theories are taken to
provide examples:
ï‚· Coaching head provide knowledge for the personal development of an individual and
skills to there job related. style works best in these kind of situations where employees
know their limits and are open up themselves and getting coached (Cox., 2015).
ï‚· Bellwether leaders are having high expectations for their workers. It works in situation
where employees are self-started and are motivated. head leads by example. They can
lead to subordinate depression.
ï‚· Socialist leaders are the ones who give there votes to subordinates in almost all
decisions. If it will used optimally, it will create responsibility and flexibility inside
group. when deadlines are looming it is not the best in situations because This is time
consuming.
ï‚· United leaders give 1st priority to their employees. when morale of employees is low
then this style is used. Leader will esteem and helpful to his employees to increase team’s
confidence. This style risks team building because of poor performance.
ï‚· Reliable leaders are very good at identifying problems and challenges. It is good when
situation of organization is drifting inconstantly. leader allows there followers to check
out that how to solve a problem.
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ï‚· Violent leaders will show their subordinates how to do work. They have a clear vision to
the end and how to achieve that. It is good in situations of disasters or if organization
requires a total fix.
ï‚· Specific Leadership demands flexibility and adaptation to the needs of the organization
and in existing environment of work. It requires manager to not stick to a specific skill
instead modify the management that will suit the organisation requirements. As per the
situations manager should change its functions or leader should change his role. The key
to Specific Leadership is flexibility. Managers have to adapt another leadership style to
meet the different needs of employees of the organisation. Leaders must have the vision
to understand the change in their style of management and the leadership roles or
organizational function fits to different situations.
ï‚·
P 3 Application of different theories and models of leadership.
The Great Man Theory: According to these theory leadership is an fundamental of a
person and is purely intrinsic. It believed that great leaders are born & not made, They are
destined to become a great leader by birth and they prove themselves when the great need arises.
It implies that inherit qualities should be possessed by a person to become great leader and it can
applied in those organisations which already have managers with inherit qualities.
The Trait Theory: the trait theory may be defined as the way to study the peoples
personality.individual must possess the key personality traits and characteristics to be an
effective leader and these traits are inherent by birth. Can be applied in organisation which
already have managers with good personality traits.
Behavioural Theory: always try to focus on the behaviours of the leaders & its affects
the relationship of particular human nature from leaders. Stated that individual with the right
conditioning should become effective leader. Applied in organisation with highly work oriented
environment with performance culture.;
Contingency Theory: as per this theory its states that effective leadership have three
factors, for example traits, behaviour and situation. leader’s behaviour changes as per the
situation. Effective leadership is the combination of the of traits, behaviour and situation.
the end and how to achieve that. It is good in situations of disasters or if organization
requires a total fix.
ï‚· Specific Leadership demands flexibility and adaptation to the needs of the organization
and in existing environment of work. It requires manager to not stick to a specific skill
instead modify the management that will suit the organisation requirements. As per the
situations manager should change its functions or leader should change his role. The key
to Specific Leadership is flexibility. Managers have to adapt another leadership style to
meet the different needs of employees of the organisation. Leaders must have the vision
to understand the change in their style of management and the leadership roles or
organizational function fits to different situations.
ï‚·
P 3 Application of different theories and models of leadership.
The Great Man Theory: According to these theory leadership is an fundamental of a
person and is purely intrinsic. It believed that great leaders are born & not made, They are
destined to become a great leader by birth and they prove themselves when the great need arises.
It implies that inherit qualities should be possessed by a person to become great leader and it can
applied in those organisations which already have managers with inherit qualities.
The Trait Theory: the trait theory may be defined as the way to study the peoples
personality.individual must possess the key personality traits and characteristics to be an
effective leader and these traits are inherent by birth. Can be applied in organisation which
already have managers with good personality traits.
Behavioural Theory: always try to focus on the behaviours of the leaders & its affects
the relationship of particular human nature from leaders. Stated that individual with the right
conditioning should become effective leader. Applied in organisation with highly work oriented
environment with performance culture.;
Contingency Theory: as per this theory its states that effective leadership have three
factors, for example traits, behaviour and situation. leader’s behaviour changes as per the
situation. Effective leadership is the combination of the of traits, behaviour and situation.

Contingency Leadership theory implies that there is no particular way of leading and that every
leadership style is based on some situations, which Show that there are some people who
perform at the higher level in some places; when the minimum performance is taken out of from
their element. It can be applied in the organisation where leaders likely to show their leadership
when they find that their followers will b answering.
Cognitive Resource Theory: according to this theory its states that experienced leader
should be perform positive in the stressful condition. and intelligent leader should performs
good in less stress condition. This can be applied in organisation with highly experienced
managers or leaders.
Strategic Contingencies Theory: This theory the effectiveness of a leader effectiveness
depends upon his problem-solving skills, ability to handle, problem-solving skills,hard situations
and decisions making skills. It can be applied in organisation which have managers with better
problem-solving skills.
Charismatic Leadership Theory: under this theory its states that to become effective
leader it believes that a leader must possess a exceptional qualities and some extraordinary . Such
leaders lead by their key traits and can be applied in organisation with charismatic leaders.
Transactional Leadership Theory: It emphasise on realization of desired result and
outcome. Leaders motivate there subordinates by reward system, i.e. rewarding the performers
and punish the underperforms. The theory of maintaining a warm relationship with the
subordinates and leaders must work commonly to meet goals of organisation Can be applied in
organisation which demands proactive and energetic subordinates and directive manager.
Transformational Leadership Theory: A leader is effective if he can change the
impression, behaviour and expectations of followers and give direction towards a common goal
will lead to the ability leader’s vision. Can be applied in organisation which operates in highly
dynamic environment.
leadership style is based on some situations, which Show that there are some people who
perform at the higher level in some places; when the minimum performance is taken out of from
their element. It can be applied in the organisation where leaders likely to show their leadership
when they find that their followers will b answering.
Cognitive Resource Theory: according to this theory its states that experienced leader
should be perform positive in the stressful condition. and intelligent leader should performs
good in less stress condition. This can be applied in organisation with highly experienced
managers or leaders.
Strategic Contingencies Theory: This theory the effectiveness of a leader effectiveness
depends upon his problem-solving skills, ability to handle, problem-solving skills,hard situations
and decisions making skills. It can be applied in organisation which have managers with better
problem-solving skills.
Charismatic Leadership Theory: under this theory its states that to become effective
leader it believes that a leader must possess a exceptional qualities and some extraordinary . Such
leaders lead by their key traits and can be applied in organisation with charismatic leaders.
Transactional Leadership Theory: It emphasise on realization of desired result and
outcome. Leaders motivate there subordinates by reward system, i.e. rewarding the performers
and punish the underperforms. The theory of maintaining a warm relationship with the
subordinates and leaders must work commonly to meet goals of organisation Can be applied in
organisation which demands proactive and energetic subordinates and directive manager.
Transformational Leadership Theory: A leader is effective if he can change the
impression, behaviour and expectations of followers and give direction towards a common goal
will lead to the ability leader’s vision. Can be applied in organisation which operates in highly
dynamic environment.
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LO 3
P 4 Key Approaches to Operation Management
Various key approaches used in the manufacturing industry to eliminate various threats
in the operational procedury and provide a lean manufacturing, to maximize the quality and
improving the efficiency of the work. Various methods like six-sigma, total quality management
and lean manufacturing is used to maximize the output considering the norms and regulations
governed by industrial society. Industrial standards to the production must
be achieved (Fonseca and Domingues., 2017). Some of the key approaches to the manufacturing
which hinders the performance are discussed below:
Total Quality Management(TQM):
Total Quality Management refers to the process which detects and eliminate errors in
manufacturing by creating a narrow passage to the supply chain management of the industry
which enhances the quality and minimises the backlash which improves the customer experience
(Freiling., 2019). Corus aims to deal with the quality management to improve the functioning of
the production and satisfying customers.
Role of Leader: Role of a leader is to check the defects and strategies to minimise the
defects by providing the best strategy to seek customers satisfaction (Hall, and Rowland., 2016).
Leader aims to involvement of all the sectors of the firm which aims to help in minimising the
efforts and maximize the outputs by providing a safer way of functioning. With the improvement
in strategy the leader must have a watch over the strategy by providing functional training and
development program which help the firm to achieve better results. To improve the quality and
work approach the team must watch over all round development of the firm which is very much
difficult to acquire it takes all round development of the firm which can lead to change in
performance level of the firm (Hawkins and Edwards., 2015). Leader must keep a record on a
daily basis to keep an all-round development of the firm which can help to increase sales and
productivity of the firm.
Role of manager: Manager aims to check the work done by workers and providing the
best of the services and strategy to achieve the given targets. Managers helps the workers and
provides training with the developed strategy to achieve the better results. They act as a
facilitator to workers their work is to assist the workers in the tasks and handle the crucial
P 4 Key Approaches to Operation Management
Various key approaches used in the manufacturing industry to eliminate various threats
in the operational procedury and provide a lean manufacturing, to maximize the quality and
improving the efficiency of the work. Various methods like six-sigma, total quality management
and lean manufacturing is used to maximize the output considering the norms and regulations
governed by industrial society. Industrial standards to the production must
be achieved (Fonseca and Domingues., 2017). Some of the key approaches to the manufacturing
which hinders the performance are discussed below:
Total Quality Management(TQM):
Total Quality Management refers to the process which detects and eliminate errors in
manufacturing by creating a narrow passage to the supply chain management of the industry
which enhances the quality and minimises the backlash which improves the customer experience
(Freiling., 2019). Corus aims to deal with the quality management to improve the functioning of
the production and satisfying customers.
Role of Leader: Role of a leader is to check the defects and strategies to minimise the
defects by providing the best strategy to seek customers satisfaction (Hall, and Rowland., 2016).
Leader aims to involvement of all the sectors of the firm which aims to help in minimising the
efforts and maximize the outputs by providing a safer way of functioning. With the improvement
in strategy the leader must have a watch over the strategy by providing functional training and
development program which help the firm to achieve better results. To improve the quality and
work approach the team must watch over all round development of the firm which is very much
difficult to acquire it takes all round development of the firm which can lead to change in
performance level of the firm (Hawkins and Edwards., 2015). Leader must keep a record on a
daily basis to keep an all-round development of the firm which can help to increase sales and
productivity of the firm.
Role of manager: Manager aims to check the work done by workers and providing the
best of the services and strategy to achieve the given targets. Managers helps the workers and
provides training with the developed strategy to achieve the better results. They act as a
facilitator to workers their work is to assist the workers in the tasks and handle the crucial
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situation arose. Manager needs to communicate with the workers and solve their queries.
Manager must take a time for trainings and provide the workers with amenities which are
required for safe functioning (Hitt, Ireland and Hoskisson., 2016).
Lean manufacturing:
Lean Manufacturing refers to the maximizing the productivity by minimising the waste to
improve the productivity. It is done to aim the minimisation of waste by identifying the strategy
and implementing it for the further results this improves the working conditions and time
management quality to provide a better results to the organisation(Kiran., 2016)
Role of leader: By providing the strategy to the worker leader keep a track on the work.
By the relevant research with the topics of update a leader always helps in the development of
the firm. There is always a way out which can motivate workers by creating an environment of
continuous improvement(Morden., 2017) Leader always encourages its workers keep them
motivated towards their goal and provide a set of awareness to work towards achieving a
common goal.
Role of manager: Manager can help the workers with modern techniques and solutions to the
workers which work towards a common goal. Manager keep its workers motivated and provide a
training and development which helps the firm to grow. Manager provides a best strategy to
work and motivation. Manager checks and corrects the workers with their job and helps them in
typical cast provides best strategy how it is to be accomplished.
P 5 Importance and values of operation management
Operation management is very much of great importance to the firm it helps in the growth
and development of the firm providing strategies and planning for the growth of the firm. This
can be explained by various methods which provides a streamline to the organization improving
the strategy and team building performance of the organization. This can be carried out by
various techniques like: total quality management, Six Sigma, Lean manufacturing which helps
in improving efficiency of the firm(Northouse, 2017)
Six sigma: six sigma is a static approach which aims of continuous improvement
methodology which helps in the elimination of defect and improving its quality and service. Six
sigma is a mean measurable statistics, as the data deviates out of mean value the problem arises
so as to maintain the driven performance in an ongoing process six sigma helps in the
Manager must take a time for trainings and provide the workers with amenities which are
required for safe functioning (Hitt, Ireland and Hoskisson., 2016).
Lean manufacturing:
Lean Manufacturing refers to the maximizing the productivity by minimising the waste to
improve the productivity. It is done to aim the minimisation of waste by identifying the strategy
and implementing it for the further results this improves the working conditions and time
management quality to provide a better results to the organisation(Kiran., 2016)
Role of leader: By providing the strategy to the worker leader keep a track on the work.
By the relevant research with the topics of update a leader always helps in the development of
the firm. There is always a way out which can motivate workers by creating an environment of
continuous improvement(Morden., 2017) Leader always encourages its workers keep them
motivated towards their goal and provide a set of awareness to work towards achieving a
common goal.
Role of manager: Manager can help the workers with modern techniques and solutions to the
workers which work towards a common goal. Manager keep its workers motivated and provide a
training and development which helps the firm to grow. Manager provides a best strategy to
work and motivation. Manager checks and corrects the workers with their job and helps them in
typical cast provides best strategy how it is to be accomplished.
P 5 Importance and values of operation management
Operation management is very much of great importance to the firm it helps in the growth
and development of the firm providing strategies and planning for the growth of the firm. This
can be explained by various methods which provides a streamline to the organization improving
the strategy and team building performance of the organization. This can be carried out by
various techniques like: total quality management, Six Sigma, Lean manufacturing which helps
in improving efficiency of the firm(Northouse, 2017)
Six sigma: six sigma is a static approach which aims of continuous improvement
methodology which helps in the elimination of defect and improving its quality and service. Six
sigma is a mean measurable statistics, as the data deviates out of mean value the problem arises
so as to maintain the driven performance in an ongoing process six sigma helps in the

improvement. This aims to provide a customer satisfaction for the product and services. This
procedure focuses on reduced cost and customer satisfaction. Leaders and managers helps to
achieve the six sigma for the better performance and reduced cost to satisfy customer and gain
market stability. Six sigma helps in the organization in the perfect manufacturing and minimising
the risk of waste and improving quality this helps in minimising the risks and performing better.
and helps the organization to achieve the stability of the firm and aims to achieve the vision set
by the organization.
Importance:
Six sigma is important for the firm as six sigma helps in minimising defect and obtaining
business achievements. Six sigma can help a firm to increase customers base as effective the
work more will be the clients.
Total Quality Management: TQM helps the organization to grow as a firm. it is of much
importance as it provides to eliminate errors in an ongoing process. Which can help the
organization in tracing the errors and helps in eliminating the errors. It aims on customer's focus
which determines the level of the quality of the products. It aims to work with a common
objectives. It is focus centred process which processes on strategic development. Operational
management helps in the improvement of values and decisions. It aims in improving the quality.
Which aims in focusing on the precise results, no loss of raw material helps firm financially and
saves time.
Importance:
Quality management can help an organisation in working in an organized manner and helps in
making satisfied customer relationship which will help long term objectives. TQM helps in
understanding the business objectives better. It helps in understanding the product strategy and
service use of raw material implementation and checking of raw material.
Lean manufacturing:Lean manufacturing refers to minimization of waste by providing more of
productivity this helps in high variety of production which increases the output. It is very much
suitable for auto-mobile industry where chances of loss can lead to loss of time and money this
saves the time and increases the productivity. this is important in organisational context as the y
help the firm in minimising the risks. Lean Manufacturing helps in increasing the productivity
procedure focuses on reduced cost and customer satisfaction. Leaders and managers helps to
achieve the six sigma for the better performance and reduced cost to satisfy customer and gain
market stability. Six sigma helps in the organization in the perfect manufacturing and minimising
the risk of waste and improving quality this helps in minimising the risks and performing better.
and helps the organization to achieve the stability of the firm and aims to achieve the vision set
by the organization.
Importance:
Six sigma is important for the firm as six sigma helps in minimising defect and obtaining
business achievements. Six sigma can help a firm to increase customers base as effective the
work more will be the clients.
Total Quality Management: TQM helps the organization to grow as a firm. it is of much
importance as it provides to eliminate errors in an ongoing process. Which can help the
organization in tracing the errors and helps in eliminating the errors. It aims on customer's focus
which determines the level of the quality of the products. It aims to work with a common
objectives. It is focus centred process which processes on strategic development. Operational
management helps in the improvement of values and decisions. It aims in improving the quality.
Which aims in focusing on the precise results, no loss of raw material helps firm financially and
saves time.
Importance:
Quality management can help an organisation in working in an organized manner and helps in
making satisfied customer relationship which will help long term objectives. TQM helps in
understanding the business objectives better. It helps in understanding the product strategy and
service use of raw material implementation and checking of raw material.
Lean manufacturing:Lean manufacturing refers to minimization of waste by providing more of
productivity this helps in high variety of production which increases the output. It is very much
suitable for auto-mobile industry where chances of loss can lead to loss of time and money this
saves the time and increases the productivity. this is important in organisational context as the y
help the firm in minimising the risks. Lean Manufacturing helps in increasing the productivity
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