Management Report: Leadership Styles, Skills, and SWOT Analysis

This report delves into various aspects of management, focusing on leadership characteristics, management styles, and organizational culture. It begins by comparing different management styles like autocratic, democratic, and laissez-faire, highlighting their merits and demerits. The report then explores key leadership characteristics such as honesty, creativity, and confidence, using the Marriott hotel as a case study to illustrate the importance of communication skills in the hospitality industry. It also examines the communication process, outlining verbal, written, and non-verbal methods while addressing potential barriers. Furthermore, the report includes a personal SWOT analysis, a sample curriculum vitae, and a discussion on prioritizing objectives for personal development. It also covers strategies for leading and motivating a team to achieve organizational goals, justifying management decisions, and exploring relevant motivation theories like Herzberg's Two-Factor theory and Maslow's Hierarchy of Needs. The report concludes with a summary of the key findings and a list of references.

MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Compare different management styles..................................................................................1
1.2 Leadership characteristics.....................................................................................................2
D1 Appropriate leadership characteristics for Marriott hotel.....................................................2
1.3 Communication process in selected business.......................................................................3
1.4 Organization culture..............................................................................................................3
TASK 2............................................................................................................................................3
2.1 Own management skills performance...................................................................................3
M3 Drafting of specific curriculum vitae....................................................................................4
2.2 Personal SWOT analysis.......................................................................................................5
D2 Significance of SWOT towards personal skills and expertise development.........................6
2.3 Prioritise objectives and targets to develop own potential....................................................6
TASK 3 ...........................................................................................................................................6
3.1 Lead and motivate a team to attain an agreed goals or objectives........................................6
3.2 Justification management decisions to support organizational goals...................................7
M2 Appropriate motivation theories...........................................................................................7
TASK 4............................................................................................................................................7
Covered in PPT...........................................................................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Management is all about handling of various business activities in proper manner by
leading an organization in much better way (Wallom and et. al., 2011). However, assignment is
classifying into various sections for highlighting the effect of leadership characteristics as well as
various ways of managing organization in effective manner. Analysis of personal SWOT,
determination of skills requires to career development and attractive CV is also outlining in this
project. Along with this, justification of managerial decision is also described in this assignment.
TASK 1
1.1 Compare different management styles
Management is word which denotes the technique that is adopted by leaders while
managing various business activities as well as role played by managers to create an outstanding
team.
However, number of management styles are described which might be used by leaders to
perform their leadership roles. Some are described as follows:-
Basis Autocratic Democratic Laissez Faire
Meaning As per this approach
leaders are very strict
and control their
employees in order to
assist staff members
towards corrective
path. It means
managers adopting this
technique are very
dominating as
pressurize workers to
perform their assigned
job.
According to this
element, leaders are
providing an
appropriate
opportunities to
employees to take part
in judgement process.
It means, equal
environment are
maintained at
workplace which
motivate workers
(Gibson and et. al.,
2013).
Leaders are very lazy
towards their job role
and failed to
accomplish their
assigned duty in
proper manner. As a
result employees also
feels inactive
surrounding.
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Merits Appropriate for large
organization as strict
environment is useful
in controlling large
organization.
Employees feel very
free and express their
views without any
fear. It means,
peaceful relations
emerges between
employees and
employer.
Employees get
attracted towards these
type of organization as
in today's world young
employees don't like
any obstacle.
Demerits Not applicable on
modern generation.
Chances of conflicts
emerges.
Misunderstanding.
1.2 Leadership characteristics Honesty:- According to this term leaders needs to be very honest towards their work by
performing their job role in much better way. It means, they are responsible for assisting
employees towards corrective path. Thus, honest managers are liable to treat every team
members in similar manner without discriminating between them. Creativity:- Guidance to subordinates is a major responsibility of successful leader which
means they need to come up with innovative ideas for establishing a benchmark for
others.
 Confidence:- Decisional process has been taken by head. Thus, it is essential to be very
confident while making company decision (Ilieva and Karaatanassov, 2016).
D1 Appropriate leadership characteristics for Marriott hotel
Marriott hotel is most leading organization from entire hospitality industry due to which
it is indispensable to consider all the necessary facts or figures before showing a leadership
characteristics. According to my opinion communication skill is most appropriate talent because
interaction is a major concept for organizational success and development. Basically, hospitality
industry is based on mainly positive relations with various customers because politeness or
proper behaviour only attracts clients. As a result company get succeeded in establishing their
positive image at marketplace.
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1.3 Communication process in selected business
Effective interaction is a process of transferring corrective information and data across
the workplace. It helps supervisors to pass instant news to the employees for immediate action.
Thus, various types or process which is used by company for interaction process are explained as
follows:-
Communication process Explanation
Verbal If employees are going to communicate verbally or orally then it
is known as a verbal communication. For example; interaction at
office place in between two employees while discussing terms
and conditions.
Written In most of the organization formal policies, roles and
responsibilities of employees are assigned through written format.
It means passes through certificates etc. For instance; providing
certificates to employees at the time of termination (Sendy and et.
al., 2015).
Non-verbal Presentation through symbols, signs and facial expression which
is done through picture presentation.
Apart from this, several barriers which is arises around communication process:-
 Lack of confusion due to inappropriate way of expressing things.
 Absence of proper management.
 Chances of additional information which is not required.
1.4 Organization culture
A set of norms, customs, organization beliefs, norms , rules and regulations on which
entire company is running. Basically, environment of an association is falls under this category
which assist employees towards corrective path. Therefore, culture of hospitality industry needed
to attain their set goals or targets in a defined time frame (Tabar and Charkhgard, 2012).
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TASK 2
2.1 Own management skills performance
Skills Example with performance level
Management skills 1) When I was managing a team at Marriott hotel I have faced
numerous of problems like employees conflicts, language barriers and
so on. But still I was managed all the thing in a proper manner by
understanding each or every aspect.
2.) Positive connection with employees and minimization of conflicts at
marketplace.
Leadership skills 1) Marriott is well established company by having its outlets in various
nations due to which it is highly difficult to lead a large group.
2.) Employees are motivated towards their personal and professional
objectives.
Interpersonal 1.) Team members are still connecting with me is major example of
interpersonal skills.
Communication 1) Customers can easily attracted which resulted in increment in
company turnover .
2.) Creates long term relations with most of the clients.
M3 Drafting of specific curriculum vitae
Curriculum vitae
Name:- Julie Johnson
E-mail- XYZ
Address:- XYZ
Phone no:- 454377842
Qualification:-
University Percentage Year of passing
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Post graduation XYZ 0.00% 0
Graduation XYZ 0.00% 0
12th class XYZ 0.00% 0
10th standard XYZ 0.00% 0
Hobbies:-
 Playing games
 Reading novels
 Dancing
Work experience:-
 Diploma in marketing
 1 year experience in multinational company
Personal details:-
 Father's name
 Mother's name
 Date of birth
 Gender
 Nationality
Date:- Signature:- ()
2.2 Personal SWOT analysis
Strength:-
 I have an ability to make positive
connections with various types of
members which is beneficial in
hospitality industry.
 Easily catch the things.
 High level of patience.
Weakness:-
 Anger
 Emotional
 Impulsive
Opportunities:- Threats:-
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 Number of companies are emerging
which offer best chances to groom my
personality.
 Learning from experience person by
working under them.
 Lack of funds
 Increase in competition.
D2 Significance of SWOT towards personal skills and expertise development
Analysis of self plays a very eminent role in developing my whole personality as well as
different skills which is needed while serving job in hospitality industry. Basically, it helps in
performing distinct activities by assisting towards corrective path. Along with this, it has been
analysed that service industries always want most talented person whomsoever are having
effective way of interaction. Thus, after assessing SWOT I can easily perform numerous of
activities.
2.3 Prioritise objectives and targets to develop own potential
In order to build my own potential it is indispensable to design a SMART objectives
which is described as follows:-
 S (Specific):- I need to focus on my emotional behaviour because it creates a major
obstacles in my success. Thus, most specific target is to overcome this problem.
 M (Measurable):- I can measure it by involving in certain discussion with customers in
order to analyse my emotional nature.
 A (Achievable):- Need to do mediation as well as follow successful leaders.
 R (Reliable):- It is real barrier of my success.
 T (Time bound):- I want to overcome this problem in a defined time frame.
TASK 3
3.1 Lead and motivate a team to attain an agreed goals or objectives
Leaders are responsible for assisting employees in order to attain certain goals or targets
in a defined time frame (Ficarra and Ficarra, 2010). Thus, few measures is taken by managers
while motivating employees towards their organizational objectives is described as follows:-
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 Conduct various programmes or sessions for improving their knowledge which may
attract minds of millions of workers as most of them are working for enhancing their
learnings.
 Need to use various motivational approaches such as; Maslow hierarchy theory in which
leaders can easy highlight the indispensable needs of a person because of that they get
encouraged towards performing job role in a same sector or association.
 Show them future benefit by designing an appropriate map or direction.
 Create a mutual understanding with them.
3.2 Justification management decisions to support organizational goals
Management decision is totally appropriate because no one get agree to work in failure
organization as everyone wants to be a part of a successful business. It is only happen if
managers get succeeded in attracting minds of their employees by showing them corrective path
with the help of various useful motivational approaches (Hiura,and Motohashi, 2010).
M2 Appropriate motivation theories
Scholars are coming with distinct of ideas and thoughts for assisting employees to get
attracted towards their assigned job role. Thus, few suitable theories which is adopted by
managers to encourage workers are ; herzberg's two factor, Maslow hierarchy theory, ERG and
so on (Rizviand et. al., 2015).
TASK 4
Covered in PPT
CONCLUSION
From the above report it has been summarized that managing an organization is not an
easy task because various types of people are coming with distinct belongings, background,
language and so on. Therefore, assignment was mainly based on service industry in which
different way of managing styles was described such as; autocratic, democratic hence forth.
Main objective of this report is to shows different essential skills which is requires to manage a
team as well as to develop a career.
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REFERENCES
Books and Journals
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security-critical computation and data managment. In Cloud Computing Technology
and Science (CloudCom), 2011 IEEE Third International Conference on (pp. 247-254).
IEEE.
Gibson, G.A and et. al., 2013. Credit based performance managment of computer systems. U.S.
Patent 8,397,236.
Ilieva, M. and Karaatanassov, K., VMware Inc, 2016. Extensible multi-tenant cloud-management
system and methods for extending functionalities and services provided by a multi-
tenant cloud-managment system. U.S. Patent 9,356,962.
Sendy, F and et. al., 2015. Failure rate of single dose methotrexate in managment of ectopic
pregnancy. Obstetrics and gynecology international, 2015.
Tabar, A.A.Y. and Charkhgard, H., 2012. Supplier selection in Supply chain managment by
using ANP and fuzzy TOPSIS. International Journal of Applied Physics and
Mathematics, 2(6), p.458.
Ficarra, F.V.C. and Ficarra, V.M., 2010, October. Software managment applications, textile
CAD and human factors: a dreadful industrial example for information and
communication technology. In International Conference on Advances in New
Technologies, Interactive Interfaces, and Communicability (pp. 121-131). Springer,
Berlin, Heidelberg.
Hiura, H. and Motohashi, D., JustSystems Corp, 2010. Data managment apparatus, data editing
apparatus, and data reading apparatus and respective methods thereof. U.S. Patent
Application 12/067,887.
Rizvi, S.A.R and et. al., 2015, January. Managment of superficial infantile capillary
hemangiomas with topical timolol maleate solution. In Seminars in
ophthalmology (Vol. 30, No. 1, pp. 62-64). Informa Healthcare.
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