Leadership Management: Document Development Report - University Name

This report delves into the realm of leadership management, focusing on the critical aspects of document development and its legal and practical implications. The report initiates with an overview of the legal framework, emphasizing compliance with anti-discrimination and privacy laws, alongside the need for public accessibility and legal review of organizational documents. It then outlines the key organizational elements essential for effective contract management, including leadership commitment, procurement team oversight, alignment with procurement policies, data reporting, and regular executive reporting. Furthermore, the report provides examples of various document types organizations use, followed by a step-by-step guide to document creation, emphasizing the importance of templates, detail incorporation, and thorough review. Specific attention is given to the development of an injury or incident report form, detailing the required fields and information. The report also references the Work Health and Safety Act 2011 and its codes of practice, particularly regarding record-keeping requirements. It also covers the creation of questionnaires to gather staff feedback, and the process of addressing staff concerns regarding document clarity. Finally, the report concludes with guidelines on invoice creation, including the essential elements required by the Australian Taxation Office and explanatory notes for staff handling invoices.

Running head: LEADERSHIP MANAGEMENT
LEADERSHIP MANAGEMENT
Name of the student:
Name of the University:
Author Note

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Answer 1
The documents developed must be in compliance with laws related to ant discrimination
and privacy statements of organizations. Further it is to be stated that the documents developed
must be available to the public. Documents must be checked by legal advisors for ensuring the
inclusion of specific disclosures such as copy right and trademark. Further it is to be stated that
documents must aim to inform the customers about the privacy policy of the organization.
Documents must use encryption for the purpose of protecting customer information. Councils
must have in place a range of elements that will support good practice in managing every one of
their diverse range of contracts. Improving practice across the range of contract types and
contract managers involved requires a holistic planned approach, such as that demonstrated
successfully by many Councils in improving OH&S performance over recent years.
Key Organisational Elements for Consideration:
Leadership
Councils should prioritise contract management and provide leadership at all levels
across all Departments to ensure buy-in and a commitment to improvement. Key areas for
consideration include:
• Clear overall ownership of contract management is established across the
organisation, with a Senior Officer charged with responsibility for driving organisation-wide
contract management performance.
• Oversight and support for contract management practice and performance is
assigned to the Procurement Team to ensure a co-ordinated and consistent approach.

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• Contract Management Guidance and Procedures should be aligned with the
procurement policy and integrated with the procurement manual and any other relevant
processes.
• Appropriate systems and processes are in place to capture and report on key data
and lessons at a project, category and organisational level.
• Regular reporting to the Executive Group should take place on contract
management performance, issues and opportunities.
Answer 2
There are many types of documents, that are used by organizations for the conduct of
business and for the purpose of maintaining records. However, it is to be mentioned that
documents required to be maintained depend upon the nature of the business carried on the
organization. Examples of such documents include:
 Tenders
 Spreadsheets and databases
 Flyers and brochures
 Booklets
 Web pages
 Business forms and letters
 Awards and certificates

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Answer 3
It can be said that initially a template of a document is to be made. Making a template of the
document gives such document a structure. After making the template, such template is to be
filled with the relevant details. Reviewing the document after incorporating all the details in the
template is essential to identify whether such document meets the standards of documentation.
The policy and procedure development and review cycle involves six steps:
1. Development or Amendment- Establish the need, identify the Responsible Officer who
will then undertake research and analysis, undertake benchmarking and draft the policy
or procedure.
2. Consultation- The Responsible Officer conducts appropriate consultation, and redrafts the
policy or procedure as appropriate.
3. Review and Finalization- The Responsible Officer will seek expert advice as required.
4. Endorsement and Approval- The Governing Authority endorses the policy or procedure,
which is then considered and approved by the Approval Authority (Vice-Chancellor or
delegate).
5. Communication and Implementation- The Responsible Officer will communicate and
implement the policy or procedure, and publish the policy or procedure on ACU’s Policy
Content Management System.
6. Continual Improvement and Review- The Responsible Officer will ensure there is
periodic monitoring and reviewing of the policy and/or procedure.

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Answer four
The injury or incident form to be developed must contain the column for name of the
employee who sustained the injury. There has to be a space for providing the date of the injury.
The Injury report form must contain the space for providing the details of the employee who
sustained the injury such as his name, position. The injury report form must provide space for the
description of the incident due to which the injury was sustained. It must also have the space
signatures of the witnesses of that incident. Incident injury report form is illustrated below:
Accident Investigation Report Form
EMPLOYEE DETAILS
Name: ____________________________ Position:_____________________________
Address: _______________________________________________________________
INJURY DETAILS
Date of accident: ___________ Time: ________ Date Reported: __________ Time: _________
Date ceased work: __________ Time: __________ Supervisor: __________________________
Time lost (to date): ___________________ Time lost (anticipated overall)
__________________
Medical Treatment required:

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Nature and extent of injury
Part of body
injured
□ Head □ Trunk □ Multiple
□ Eyes □ Arm □ General
□ Neck □ Leg □ Unspecified
Nature of injury
□ Sprain □ Laceration □ Burn
□ Fracture □ Concussion □ Superficial
□ Multiple □ Dislocation □ Amputation
□ Contusion □ Other
Type of incident
□ Flying
object
□ Manual handling □ Electricity
□ Struck by □ Poisons □ Fall
□ Caught in □ Temperature □ Other
Describe the events leading up to the injury and how the injury occurred
(witness or injured person’s statement).

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Answer Five:
It can be stated that the injury form complies with the WHS legislation as it provides
space for the description of the incident which is held to be the cause of the injury. Only
modifiable incidents are to be recorded for example a severe injury sustained by a person, death
of a person The injury report form covers the following:
a) location of incident or injury;
b) site contact person’s name, job title and phone number(s);
c) general details of what happened;
d) time and date the incident or injury occurred;
e) name of employer;
f) employer’s relationship to the work site (owner, prime contractor, contractor or supplier);

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g) injured worker’s name, date of birth, and job title (if applicable); and
h) name and location of hospital the worker was taken to (if applicable).
Answer 6:
Section 274 of Work Health and Safety Act 2011 provides the Work Health and Safety
Codes of Practice 2011 which organizations must comply with. Section six of the
aforementioned code deals with the requirements of keeping records (Workplaceohs.com.au
2018). Such records must include identification of hazards, the frequency of implementation of
control measures and plans for change. WHS records and data include but are not limited to
completed copies of forms, checklists, risk assessments contained in the WHS management
system. Additionally, WHS records may include externally produced documentation such as but
not limited to material safety data sheets, external WHS audit reports, health surveillance records
or workplace monitoring reports. Whether a record is stored locally or centrally in electronic or
hardcopy form, the records shall be traceable. The record is required to be assigned a unique
identifier, for example, Oracle Universal Records Management system assigned sequential
numeric number, in accordance with the UOW Records Management Guideline. Traceability of
a record will come from identification methods, e.g. alpha numeric, sequential numbering,
computer generated and managed record management. Any document listed as having privacy or
confidentiality properties shall have its access restricted to personnel with legitimate business
needs. For example, restricted access for hard copy records includes using a locked filing
cabinet, electronic records includes password encryption or restricted access via electronic
workgroups. Access to records is for persons authorized to access such records, e.g. central
records are restricted and may only be retrieved by a member of the WHS Unit. Electronic

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records are controlled by levels of security on the specific electronic system. Changes to security
levels can only be made in accordance with IT Security Policies. Further information on ensuring
protection of records against damage, deterioration and loss is available in the UOW Records
Management Guideline.
Answer 7
These questions aim to provide feedback of the staff which is related to the usability of
documents. A questionnaire is a set of questions written to acquire qualitative or quantitative
data from specific respondents. The question made are given choices of answers, one being the
best answer among the rest or only one answer considered as true.
Questionnaires are usually used in surveys, exams, and in market research studies.
Questionnaires have been used as an instrument in a research study as this helps in gathering
information that are factual and are useful in a specific research study. The main importance of a
questionnaire is to acquire the most accurate result or information as possible.
Designing a Questionnaire
Questionnaires are designed according to how they are intended to be used and answered.
They can be an interview-type questionnaires or a rating-scale-style questionnaire. Whatever
the outline of your questionnaire, be sure to hit all the right points for an effective questionnaire.
 Meet the purpose or objective of the questionnaire.
 Make use of the most complete and accurate data or information as possible.
 Format questionnaires to be simple and easy for respondents to understand and achieve
answers that are accurate as possible.

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 Make questions short and precise.
The questionnaire to be developed will have the questions as enumerated below for the purpose
of obtaining feedback from the staff.
 Do you understand the importance of documents?
 Are documents significant for the purpose of keeping relevant information?
 Do you find the process of documentation complex?
 Do you think the documents are written in lucid language?
 Do maintain a record of the actions undertaken by you?
These questions aim to provide feedback of the staff which is related to the usability of
documents.
Answer 8
It is to be stated that on one occasion I had received feedback from the staff that they
were facing some difficulty in understanding the legal and organizational procedures contained
in the document as the same were written in complicated language and involved the usage of
legal terms which were beyond the understanding of the staff. Further it is to be stated that the
process of documentation had been perceived to be complex by the staff. Thus I had to make
minor changes to the template of the documents and ensured that they were clearly understood
by the staff.
Answer 9

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An invoice is simply a statement of goods or services provided and a statement of the
sum due for these. The Australian Taxation Office has requirements for the details that must
appear on an invoice, some of which depend on your business structure and forecast turnover
(Ato.gov.au 2018). A professional-looking invoice not only helps to legitimize a business, it
helps you to get paid.
The draft invoice should include the space for the name of the seller, the name of the
person to whom the goods are being sold to. It should also contain the date, invoice number,
customer preference number, terms of payment, terms of sale. Such invoice should have a space
description of the product and total commercial value of the product. Depending on the type of
work that is being billed, a description of the work that was done should be listed. For example,
if the invoice is for a certain product, the product name, quantity, per-unit price and total price
should be listed on the invoice, typically in columns that run vertically on the page.
The Invoice sample is illustrated below:

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