Assessment of Management and Leadership Skills Report

This report delves into various management and leadership styles, contrasting autocratic, democratic, and laissez-faire approaches, with specific examples from Thomas Cook and Marriott hotels. It examines leadership traits such as communication and interpersonal skills, crucial for service-oriented industries. The report evaluates communication processes, including verbal, written, and non-verbal methods, while also addressing communication barriers. Furthermore, it analyzes organizational culture and the impact of external factors on companies like Marriott. The report includes a self-assessment of management skills through a SWOT analysis and sets objectives using the SMART model. It also addresses strategies for leading and motivating teams, particularly in situations where financial incentives are limited, and justifies managerial decisions to support goal achievement, advocating for democratic management styles and fulfilling employee needs through Maslow's hierarchy.