Leadership, Management, and Operational Strategies at TK Maxx

This report examines the distinct roles and responsibilities of leaders and managers within an organizational context, highlighting their differences and similarities. It delves into Henry Fayol's principles of management, outlining planning, commanding, organizing, coordinating, and controlling functions. The report further explores various leadership models, including situational, systems, and contingency leadership, discussing their applications and implications. A significant portion of the report focuses on operational management approaches, specifically within the context of TK Maxx, and the role of the store manager. It analyzes different approaches in business operations, such as lean manufacturing and Just-in-Time, and identifies factors affecting operational management and decision-making. The report concludes by summarizing the key findings and implications of the analysis.

Table of Contents
INTRODUCTION...........................................................................................................................2
TASK 1............................................................................................................................................2
a) Differences and Similarities between leader and manager their specific role and
responsibilities towards the organisation....................................................................................2
b) Manager performing different functions according to the Henry Fayol principle.................4
c) Different models and theories, including situational leadership, systems leadership and
contingency.................................................................................................................................5
TASK 2............................................................................................................................................6
1. Different approaches in business operation's management to identifying the role of store
manager in TK Maxx..................................................................................................................6
2.Different role as a store manager in TK Maxx with example of an operation's manager........7
3. Importance of operations management at TK Maxx of Store manager..................................8
4. Identify factors that can have an effect on the operation's management for TK Maxx..........9
5. Factors impact upon your decision making as a store Manager in TK Maxx.........................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
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INTRODUCTION
Operational management is a method to identify the actual requirement of business
operations and functions. This system is deals with the controlling and designing of new
strategies for growth and development. They performing different function to increase their
value in marketplace. Manager is the important person to performs different roles to enhance
their business all over the world. They influence or motivates to their employee towards their
goals and objectives. This report discuss about the various role and responsibilities towards the
business operations and functions. Henry Fayol principle introduced for the development of
leadership style as well as management system. This report will determine different factors that
would affect the operational management.
TK Maxx is the fastest growing organization to use different technology to enhance their
business all over the world. Store manager is plays important role for growth and development
because they planning an innovative idea for increase their productivity and profitability in
marketplace.
TASK 1
a) Differences and Similarities between leader and manager their specific role and
responsibilities towards the organisation
Leader- A Leader is the most important person to convince to their employee towards
the growth and development. A Leader is good person who always influence or motivate to their
employee towards the goals and objectives. They have ability to increase the business operations
and functionality all over the world. TK Maxx hire talented people who has capabilities and
skills to understand the needs of customer.
Manager- He is also very important person to handle all business activities and
operations in proper manner. A leadership quality is essential part of organization to gives all
directions to their employee (Kato, 2014). A leader has always concern about the goals and
achievements of organization. TK Maxx is very popular organization to manage their business
operations with the help of manager. They also take some important decision related the business
and employee. They have responsibility to provide guidance for employee and creating an
effective relationship between employee and organizations. Manager and leader always maintain
the relationship between them. For growth and development, they are playing an important role
to enhance their business as well as functionality.
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Leader Manager
Leader makes a special vision- A leader
mainly focused on specific vision to
achieve their objectives. They inspire to
their employee towards the business
development. They try to turning from
vision to the reality.
Leader always take risk- A good leader
always try to take a risk in his work. They
fail on their task therefore, they know how
to manage the business planning and
establishing all over the world (Bealkowski
and et.al., 2015).
Leader build relationship with employee-
A good Leader always build an effective
relationship with their employee. They
motivate or influence to their employee for
development.
Leader always flexible to adopts a new
technology to increase their business for
growth and development.
Manager makes unique goals- Manager is
planning an effective strategy to achieve
their objectives. They are mainly focused on
measuring the business process and their
goals.
Manager try to control the risk- Manager
is try to reduce the risk on the business
operations. They avoid the problems and
issues in the organization. It will promote
their product in market effectively and
efficiently.
Manager build relationship with whole
management system- Manager coordinates
with the whole process and system. They
mainly focus on to analysis the whole
business process and work with the
individual goals and objectives (Chand and
Tung, 2014).
Manager has focus on particular goals and
objective. It identifies the business need and
planning a new strategy according to the
customer requirements.
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b) Manager performing different functions according to the Henry Fayol principle
This principle is very important for organization that planning an effective strategy to
performing different functions. Henry Fayol is the most successful engineer to design a new
strategy according to their experience. This principle is helpful for organization to improving
their performance of business process in proper manner.
Planning- This is the first stage of organization to planning a new business process
according to this principle, this is helping in the future scope as well as draft a plan to the needs
in the organization. They performing various type of tasks and challenging issues. TK Maxx is a
leading organization to planning the strategies according the resources that require for business
development (Hatziargyriou, 2014). TK Maxx organization use essential resources to increase
their business in other country.
Commanding- Manager is the important person to command their employee related the
tasks and performance. Manager always motivate to their employee and communicate in
efficient manner. They provide all the information related the tasks and challenging issues in the
business development. if the manager is not properly provide command to their employee which
are not completed their task in proper manner. This is very important part of organization to
provide the correct and right information to their employee.
Organisation- Each and every organization conducting an efficient planning to divided
all the employee into different departments according to their knowledge and skills. This is very
important for organization. TK Maxx organization helps to their employee to perfectly
completed their task. All the departments works individually to perfoms different tasks such as
promotions, production, selling and distribution in the company.
Coordinating- This is essential process to performing different activities all the
departments individually. They maintain the coordination between the employee and
management system. It is very helping for TK Maxx to do their work on right time and avoid all
the distractions as well as confusion. This process communicate with the employee to clear their
doubt regarding the business operations. An effective planning require for business development
to increase the cost of resources and cost (Wirtz and Ehret, 2015). On the other hand, lack of
communication is affect the business operations and can not achieve their tasks.
Controlling- this is the last steps of organization to identify the performance of worker
according to these principles. Manager is measure the requirement the resources that are
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applicable in the business development. Controlling is a process to require each and every
organization to handle the tasks in proper manner (Liu and Liu, 2016). This process is deals with
all the system in effectively and efficiently. It deals with the backwards process as well as
forwards process.
c) Different models and theories, including situational leadership, systems leadership and
contingency
There are different type of models and theory uses to enhance their business all over the
world. This theory is applicable to encouraging the team member because they motivate towards
their specific goals and objectives.
Situational leadership- This theory is basically uses in the business development that
has some specific assumptions to control the critical situation. This approach is helping for
organization to adopts and effective style to change their business environment according to the
requirement of business. This approaches depend upon the situations in which what type of
challenging issues and problem occurs in the organization. As per theory, it determines the actual
needs of business to changing their leadership style in growth and development. A good leader
has effective quality to convince to their employee towards the growth. This is the crucial part of
organization. TK Maxx organization also handle this critical situations in proper manner. They
use different approaches to improving the quality of services in marketplace (Ferraro and Briody,
2017). Every business start with their specific role and functions to move their actual goals and
objectives. Situational leadership is quality that located in the efficient leaders that has skills to
easily understand the problems in business environment. Manager is try to use this approach to
solve the problems in proper manner.
For example- According to TK Maxx, Manager provides the guidance regarding the business and
their operations to their employee. Each and every organization enhance their business with the
help of employee because they try to achieve their goals and objective for growth and
development. A leader has handles all the critical situations in effectively and efficiently.
System leadership- System leadership is essential of organization to manage the
business operations in proper manner. An effective leader and Manager communicate with the
other employee to determines their opinion regarding the organization. In this way, it will easily
identify the capabilities of each and every employee that would be divided according to their
skills. Manager is putting their new ideas towards the business operations for development. This
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approach is manages the entire business process and activity. TK Maxx would be recruiting the
knowledgable employee to putting some efforts to increase the profitability in marketplace. For
Example- TK Maxx is a leading organization to manage all the information by manager and
leader. They are handles all the situation in effectively and efficiently (Peng, 2016). Most of the
companies are using new technology to remove all the threats in the business process. This
organization is also uses new technology to increase their speed and efficiency.
Contingency leadership- Contingency theory is the best idea for organization to achieve
the success with the help of leaders. This factor is important for organization to completion of
their tasks on time. This idea is use leader to control the business situations in order to outline the
specific goals and objectives for specific. An effective leader has ability to identify the important
resources to completing their tasks. This theory applied when the organization has performing
various tasks. For Example- TK Maxx company also use this leadership theory in every steps of
business to complete their project in proper manner.
TASK 2
1. Different approaches in business operation's management to identifying the role of store
manager in TK Maxx
TK Maxx is using different approaches and strategy to performs different tasks for
enhance their business all over the world. The operation management is the system that has
follows some specific rules and regulation to managing all departments. They have specific
purpose to increase their business in other countries. This organization is using different
approaches to develop an effective plan for growth and development.
There are different type of approaches useful for business operations to control all the functions
in effectively and efficiently.
Lean manufacturing approach- This approach is very helpful for company to increase
maximize the product value in market. They provide all type of product and services to their
customer in low rate with high quality of services. This is the best approach to applied in the
business operations such as manufacturing, production etc. It also improves the quality as well as
remove all errors that occurs at the time of executions. This approach is increase the process of
business that managing all the operations and activity.
Just in Time- This is important approach to planning an effective strategy to maximize
the efficiency of product and reducing the waste products. TK Maxx has planning in order to
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supply product with the help of production department to set the specific time to managing all
the business requirement. This approach provides the accurate product in marketplace. This
approaches control the various tasks such as production running for short period and
manufactures also move from one product to another (Hill and et.al.,2017). They spend very less
money on the raw material. This method is also reduces the cost of warehouse that require for
product storage.
Total quality management- This approach is use for long term plans to fulfil the need of
customer. This is the best approach to improving the services, performance, product and culture
etc. All the team member try to remove all the issues in the business process because they mainly
concern about their improvement. Manager has planning a strategy to integrate the quality of
services in marketplace. This is the best process to improve the performance of employee.
Business process re-engineering- Business process re-engineering is the best approach to
changing the management system. The main aim of this approach to analyse all the business
workflows between the companies and optimize end to end process. It eliminates all the task and
can not provide the customer satisfactions. This approach is requires for modification in business
development because according to trends, the demands has been change and again planning for
growth and development.
2.Different role as a store manager in TK Maxx with example of an operation's manager
Manager is plays important role in business process to controlling the entire activity in
proper manner. This organization is hire the talented people to helping for growth and
development. The store manager is using different approaches to increase the performance of
business development. TK Maxx is a leading organization to manage all the information with the
help of manager. They have role and responsibilities towards the organization.
Planning an effective strategy- Manager of TK Maxx is planning an effective strategy
for growth and development. They are planning an innovative idea that would be helpful for
growth and development. Store manager provides is focus on their product services to check the
availability of product details with the help of planning. Manager try to convince their employee
towards the growth and development. Planning is very important for each and every organization
to increase sales and productivity in marketplace.
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Resources management- The manager of TK Maxx provides all important raw material
that require of business development. This organization is performing different functions and
operations such as product purchase Details, supply chain etc.
Targets meetings- Manager is responsible to make sure that provides all safety and
security of their employee. They provide all the services and facilities regarding the product
details and guarantee of items. They planning according to the need of customer and then fulfil
the need of clients. TK Maxx organization hire the right person as a store manager that are taking
all responsibilities for business development.
Goal setting- The manager of organization should be planning different strategies and
always move towards the goals (Aronczyk, 2013). This is the most important thing to identify
the resources that require for business development. For Example- TK Maxx is the organization
that has specific goals and objectives which is helpful for business activity. This goal is
important becasue in this way, it will increase their profitability in marketplace.
Communication skill- According to TK Maxx, the manager is plays important role in
growth and development. They communicate with other employee to provides all important
information related business and product.
3. Importance of operations management at TK Maxx of Store manager
Operations management is the best part of organization to performs different challenging
tasks such as maintain the product information, resource management etc. TK Maxx is the
organization to managing all the operations that performs in each department in effective ways.
There are various importance in the business operations discuss in given below:
Staffing and training- Manager of organization is influence to their worker to develop an
effective in market that would be helpful for customer. Training and development is use for
improves their skills that helping for organization because they putting new ideas for
development and increase their productivity in marketplace. Manager builds a strong
coordination between the employee and management system. They are using different policy
such as training and development sessions, appraisal etc.
Influence profit- All the profit regarding information store by financial manager. They
manage all the information in proper manner and try to achieve their goals and objectives. This is
important for organization to increase their profit in marketplace.
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Selling and merchandising- the selling information manage by the commercial manager
to provides an effective product services to the customer.
4. Identify factors that can have an effect on the operation's management for TK Maxx
TK Maxx is the best organization to enhancing their business process with the help of
manager because this is the backbone of every organization to handle all the situations in proper
manner. There are some important factors discuss in following ways:
Economical factor- Economical factor is affect the condition of business like reduces the
growth rate, exchange rate, inflation etc. This factor is important that has to be directly affect the
macro and micro environment. This factor is provides much better facilities to their customer
satisfactions. In this way, they import the product in very low cost.
Social factor- Social factor is affect the social culture and traditional which are provides
facilities and services in other areas like distributions, career related, health consciousness etc.
this factor is important because most of the people already follow their traditional culture.
Technological factor- TK Maxx is the organization that use new technology for
enhancing their business in other countries (Piekkari and et.al., 2014). Every organization uses
new technology to increase the performance of business as well as process. Most of the
organization is use this technology to improve quality of product that would be helpful for
growth and development.
5. Factors impact upon your decision making as a store Manager in TK Maxx
There are important factors that impact on the decision marking in the organizations
discuss in given below:
Missionary goals- Nowadays, there are very so much competition in marketplace because the
customer demands increases in day by day. The organization should have change their style and
pattern because it is necessary of organization to maximize their profits value in market.
Economical value system- they have specific criteria to solve the any problem and issues in
effective ways. Most of the organization are making their own rules that would be helpful for
growth and development.
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Governmental factor- TK Maxx follows some rules and regulations in the business development
because they maintain the relationship between the employee and management system. It also
improves the job opportunities that would be helpful for business development. The government
passed this rules for the welfare for human because they understand their equal rights that helpful
for their growth and development (Laudon and Laudon, 2013).
CONCLUSION
This report is analyses the similarities and difference of leaders and manager because
both are important part of organization to manage their business operations. This report is using
different approach that would be helpful for growth and development. There are different
theories and approach applicable in business process to improve the performance and growth of
organizations. They also determine actual requirement of business process and activities. There
are important factors that impact on the business decision making in the organization. It also
discusses about the different operation's management approaches to handle the business
operations in proper manner.
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REFERENCES
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Piekkari, R and et.al 2014. Language in international business: The multilingual reality of
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Chand, M. and Tung, R.L., 2014. The aging of the world's population and its effects on global
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